26 to 50 of 82 Customer Experience Jobs in the Midlands

will support both customers and internal teams by ensuring orders, installations, and service changes are managed smoothly and professionally. You will take ownership of customer orders from start to finish, working closely with engineers, suppliers, and internal departments to ensure delivery within agreed Service Level Agreements. You will keep … customers informed throughout the process, resolve issues efficiently, and help maintain strong customer relationships. If you enjoy organisation, problem-solving, and working in a fast-paced, customer-focused environment, this role offers an excellent opportunity to develop your career. Who We're Looking For: Previous experience ...

troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join a successful company, in a role supporting our international client base and offers exposure … technologies. RESPONSIBILITIES Logging and answering both technical and functional queries for international partners and customers Analysing and resolving application problems in complex, multi-tier customer deployments, often with no direct access to the affected system Participate in rota providing office cover from 8:00am to 10:30pm, Monday ...

Oracle Developer (CX Sales) Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you an experienced Oracle Developer looking to join one of the most progressive and ambitious Software House Companies in the UK, with a long, successful history having been established for nearly … Stakeholders to gather and analyse requirements Implement and customise oracle applications Provide ongoing technical support The Person: Oracle Application Development Experience with Oracle CX Sales Keywords: Oracle, Oracle Developer, Development, Software, Software Development, ERP, Spalding, Oracle CX Sales, Oracle Customer Experience Reference Number ...

000.00 + 6,200 car allowance + commission Summary: We are looking for a commercially driven Business Development Executive with proven air freight sales experience to join our client's growing commercial team. This is an exciting opportunity to win new business, build long-term customer partnerships … closely with internal stakeholders to deliver value-led logistics solutions. You will play a key part in driving profitable growth while ensuring an excellent customer experience Key Responsibilities: Drive new business growth across the air freight product offering. Build, manage, and convert a strong pipeline of prospects ...

Specialist Up to £45,000 Nottingham (3 days a week on-site) This is an opportunity to join a highly data-driven team where customer insight directly shapes business decisions. Sitting at the intersection of analytics, operations, and strategy, this role offers strong visibility across the organisation … chance to influence meaningful improvements to customer outcomes. THE COMPANY They are a well-established financial services organisation known for putting data at the heart of decision making. With a strong focus on customer experience and continuous improvement, they invest significantly in both technology and people. ...

Senior Full-Stack Magento 2 Developer Birmingham Jewellery Quarter – Full Time – On Site (5 Days Per Week) £50,000–£65,000 depending on experience About Us We are a well-established and fast-growing group of specialist ecommerce businesses operating within the luxury whisky, hi-fi and collectables sectors. … Whisky, Hard To Find Hi-Fi and Hard To Find Records, with a large online catalogue, significant marketplace presence and a strong reputation for customer service and operational excellence. Our ecommerce operation is highly integrated and fast moving, with a continual focus on performance, automation and improvement across both ...

Your new company We are working with an established international organisation seeking a Technical Customer Services specialist to join its specialist technical team. This role is focused on delivering high-quality technical support to both internal stakeholders and external customers, ensuring effective use, integration, and troubleshooting of complex equipment … software solutions. The successful candidate will play a key role in enhancing the overall customer experience through expert guidance and problem resolution. Your new role As a Technical Customer Services Administrator, your role will involve: Technical Support & Troubleshooting. Act as a primary point of contact for technical ...

skilled Business Analyst with a passion for digital transformation? Do you thrive in a fast‐paced environment where innovation, collaboration and customer experience are at the heart of everything you do? If so, Riviera Travel would love to hear from you. As one of the UK’s leading … exciting digital roadmap and we're looking for a talented Digital Business Analyst (DBA) to help shape the future of our platforms, processes and customer journeys. The Role: Working within our Technology & Change team, you’ll play a pivotal role in improving the digital products that underpin our award ...

Manager Hybrid Offices in Leeds and Tamworth Permanent, Full Time, 40 hours Monday to Friday. Basic salary £30,000 to £45,000 depending on experience + uncapped commission SM UK are the UK s No1 Auto Electrical and Van Conversion company offering a Nationwide service with sites in Leeds … levels. You will be motivated and ambitious and want to be part of our expanding team with a desire to increase your knowledge and experience to further develop your future career with us. You will ideally have experience within the automotive industry or working in a similar setting. ...

ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within … either to meet business needs and/or for staff development. Description Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums. Lead on procurement workstreams ...

ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within … either to meet business needs and/or for staff development. Description Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums. Lead on procurement workstreams ...

Exceptional benefits - listed below | Derby - Hybrid | Permanent We're recruiting for a Customer Account Manager to join a growing and ambitious team at a pivotal stage in its journey. Want to be part of a business that is disrupting the national security market? Our client is a fast-growing … company delivering innovative encryption and secure communications solutions to some of the country's most demanding customers. Combining deep technical expertise with an agile, customer-focused approach , they are challenging the status quo and proving that world-class capability can come from a dynamic and ambitious SME. About ...

Support Engineer (Onsite) Location: Derby Role Type: Full-time, Onsite Life on the team We are seeking an experienced and customer-focused IT Support Engineer to provide onsite IT support for one of our customers in Derby. Supporting a large and dynamic user base, you will play … role in delivering high-quality IT services across incidents, service requests, and Tech Bar support, while contributing to overall service excellence and customer satisfaction.This is a hands-on role requiring strong technical capability, excellent communication skills, and the ability to work collaboratively within a team environment. Must either have ...

across internal systems Keeping the workshop organised, safe, and efficient Hours: Mon to Fri 08:00 - 17:00 42.5 hours per week SKILLS AND EXPERIENCE REQUIRED Essential: Experience in a hands-on, technical, mechanical, or production-based environment (for example workshop, assembly, IT hardware, or similar) OR demonstrable … health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

problems. You'll thrive if you enjoy collaborating with others, communicating clearly, and taking ownership of quality outcomes across a product's lifecycle. Key experience includes: • Strong software testing experience, particularly within web applications. • Experience creating and maintaining automated tests and working with APIs. • Familiarity with Agile … passion for continuous learning. In return, you'll join a supportive and forward-thinking environment where your expertise will directly influence product quality, customer experience and engineering excellence. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background. ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

partnering with growing UK MSPs, VARs and resellers Do you want to work with a Vendor with an established range of communication and CX solutions CcaaS, Tier 1 telephony and AI driven products, all designed for the SME market? Do you feel the pain of enterprise level solutions being poorly … costs and reducing customer satisfaction? This is your chance to be part of something better. TelXL is a UK based Contact Centre and CX technology provider built forthechannel. We enable MSPs, resellers and telecoms partners to deliver modern customer experience solutions across voice and digital channels, without ...

Saint-Gobain brands across the UK & Ireland. This is a fantastic opportunity to join a collaborative team focused on delivering digital solutions that improve customer experience and business performance. This position is centred around software delivery - including business systems, eCommerce platforms, Salesforce enhancements, ERP replacement projects, and specialist … light and sustainable construction, committed to making the world a better home through innovation and high-performance solutions. What we're looking for: Proven experience delivering software or digital projects within IT, technology, or business transformation environments Strong project management experience with the ability to manage multiple concurrent ...

start or grow their career in B2B technology sales. As a Sales Development Representative , you will be at the very start of the customer journey. Youwill help organisations discover smarter ways to work,through workplace technology, managed print, documentsolutionsand IT services. What youwill be doing Youwill be part … role also offers flexibility to work from home, typically two days per week for a five-day working week after probationary period. SKILLS AND EXPERIENCE REQUIRED You could be a great fit if you are: Confident speaking to new people Resilient when thingsdontgo your way Motivated by targets,progressand ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

foundation brake components. The Brakes Engineering team is responsible for specifying, engineering, and delivering braking systems from concept through to production, ensuring they meet customer expectations and all regulatory requirements. Our mission is to deliver safe, silent, and clean braking systems that enhance the overall vehicle experience. Key Performance … leads Programme and vehicle engineering teams External stakeholders including: Supplier Technical Assistance (STA) Suspension and vehicle systems teams Procurement and weight engineering teams Skills & Experience Essential Knowledge of foundation brake components (discs, pads, calipers, shields) Strong project and time management skills Ability to communicate effectively and collaborate with Tier ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays £30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? xkybehq Are you a fluent German speaker? If this sounds like ...

looking for a Key Account Manager to join our growing Client Accounts team, where you ll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … exceptional service and value. What You ll Be Doing In this role, you ll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. You ll: Build and nurture strong, long-term relationships with key client stakeholders Use data and insight to analyse ...

full sales cycle, from prospecting through to negotiation and close. Build and maintain long-term relationships with senior stakeholders and decision-makers. Develop existing customer accounts, identifying opportunities for additional growth and revenue generation. Deliver tailored presentations, proposals, and solution demonstrations. Maintain accurate pipeline management, forecasting, and CRM records. … Collaborate with internal teams to ensure an exceptional customer experience and successful delivery of solutions. The Successful Candidate: Minimum of 3 years' B2B sales experience within technology, software, communications, print, MSP, or a related environment. Proven track record of achieving and exceeding revenue targets. Experience managing ...