51 to 75 of 79 Customer Experience Jobs in the Midlands

This isnt your standard support job. Youll be working at the forefront of cyber security technology, solving complex, real-world problems for a global customer base. If you want exposure to advanced systems, high-profile clients, and genuine career progression, this is an excellent opportunity. What Youll Be Doing … Microsoft environments Diagnose and troubleshoot high-impact production issues (often remotely) Collaborate directly with Development teams to deliver fixes Contribute to product improvement and customer experience Participate in an on-call rota (1 in 8 weeks) What You Bring Experience in a technical support role (software/ ...

growing manufacturer of high-quality Building Management Products & Systems, operating at the forefront of their category. With a reputation for product excellence, sustainability, and customer loyalty, they have invested heavily in product innovation, and market development. Their brands are trusted by millions, sold online, stocked by major retailers … technical products business. You will be entrepreneurial, results-driven, and capable of leading a business through rapid growth and transformation.Essential Experience: Executive-level P&L leadership of a technical products business. Proven success in scaling operations and driving profitability Strong operational understanding, especially in technical, commercial, marketing and supply ...

Role You will play a key part in developing and enhancing the organisation’s online presence, supporting product management activities, and delivering an exceptional customer journey across multiple digital platforms. Key Responsibilities Support the day-to-day running of e-commerce operations Launch and manage products and initiatives across … optimise product listings, including pricing, imagery, categorisation and content Analyse sales performance, pricing trends and stock levels to drive improvements Identify opportunities to enhance customer experience and increase online conversions Contribute to the ongoing development and performance of online stores About You Degree or relevant qualification ...

relationship-building skills. Commercial awareness and a proactive approach to identifying opportunities. Confidence working both independently and collaboratively. A genuine interest in design, branding, customer experience, or hospitality innovation. Willingness to travel for client meetings and industry events when required. Why Apply? This is a rare opportunity ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

this could be your ideal next step. You'll be managing a team tosupport business growth, operational efficiency and ensuring a high standard of customer experience. Youll combine deep hands-on expertise with clear, practical guidance for our teams and customers. Working closely with colleagues across Managed IT, Cloud … technical leadership, deep-dive problem solving, and environment transformation. Youll act as an escalation point for operational teams, support remediation and uplift work across customer estates, and help refine the standards and frameworks that underpin everything we deliver. Hybrid working is supported, with some travel to Intercity offices ...

Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling … webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including ...

operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. You will remain close to the technical detail while also taking ownership of team leadership, escalation management, and service performance. Key responsibilities include: Leading and developing … already operating in a management role. You will likely have: Strong technical understanding across IT infrastructure including Windows, networking, and Microsoft 365 Experience managing or supporting SLAs and service performance metrics A hands-on leadership approach Strong communication and stakeholder management skills A passion for developing people and improving ...

/w Salary : Competitive Location : Willenhall (West Midlands)/Remote working Are you passionate about digital commerce and driven by delivering exceptional online customer experiences? We're looking for a proactive and commercially-minded Web & eCommerce Executive to play a key role in shaping and growing our digital presence ...

operations of the service desk, ensuring high-quality technical support delivery to customers and driving continuous improvement across processes, performance, and customer experience. You will remain close to the technical detail while also taking ownership of team leadership, escalation management, and service performance. Key responsibilities include: Leading and developing … candidates who have grown through the service desk function and are ready for or already operating in a management role. You will likely have: Experience as a Team Leader or Senior Engineer ready to step up Strong technical understanding across IT infrastructure including Windows, networking, and Microsoft 365 Experience ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

ensuring optimal inventory availability across our global e-commerce channels, including (url removed) and TikTok Shop, while supporting seamless fulfilment and an exceptional customer experience. As the lead for online inventory management, you will take ownership of replenishment planning, inventory performance monitoring, stock health management, and cross-functional coordination … team members on inventory processes, replenishment tracking, and system usage. Maintain accurate documentation and reporting of inventory KPIs, replenishment plans, and operational performance. Skills & Experience Essential Requirements Minimum 3 years' experience in warehouse operations, supply chain management, inventory analysis, transportation, or retail analysis. Strong understanding of inventory control ...

future roadmap across cloud, Network, EUC and application environments. You ll join a stable, growing organisation where technology is central to business performance and customer experience. About the Role: This role is responsible for the effective operation, stability and resilience of the organisation s IT services across multiple … team to build capability and a high-service culture. Produce and present operational performance reports, metrics and recommendations to senior stakeholders. Key Requirements: Proven experience in an IT Operations Manager or similar leadership role ideally in a multi-site end user environment. Experience managing cloud-based services ...

wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences. Year after year we’ve been recognised as a great place to work. In 2026, Capital One was ranked … features to our experiences on app and web. Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs. Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams ...

wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences.Year after year we've been recognised as a great place to work. In 2026, Capital One was ranked 9th in the UK's Best … features to our experiences on app and web.Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs.Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams during ...

wider Design team and work in cross-functional teams alongside Product, Engineering, Research and Business Analysts to translate big business goals into memorable customer experiences.Year after year we've been recognised as a great place to work. In 2026, Capital One was ranked 9th in the UK's Best … features to our experiences on app and web.Partner with UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs.Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. Collaborate closely with engineering teams during ...

United Kingdom, London, LondonSenior Strategy AnalystWhat you'll doYou'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud.In this role, you'll help us on our mission to Change Banking for Good by:Using your analytical … terms on a price comparison website, or the best support for customers behind on payments.Optimising lending decisions to drive sustainable lending growth and improve customer experiences.Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them.Ensuring good outcomes for customers by tracking ...

/w Salary : Competitive Location : Willenhall (West Midlands)/Remote working Are you passionate about digital commerce and driven by delivering exceptional online customer experiences? We're looking for a proactive and commercially-minded Web & eCommerce Executive to play a key role in shaping and growing our digital presence … aligned to our core B2B sectors, drive B2C sales through optimising digital home delivery solutions. Support website management and digital growth strategies to enhance customer engagement and increase sales. Key knowledge, skills, experience and qualifications required Excellent data manipulation and processing skills Proven experience in web management ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support … requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support infrastructure change implementations, ensuring seamless transitions and minimal disruption What youll need At least three years of experience in 2nd Line infrastructure ...

across a fast-growing digital environment. This is a high-impact leadership role focused on converting rich datasets into commercial advantage and world-class customer experiences. About the role: You will lead the development of data architecture, models, analytics and reporting that underpin key digital products and customer ...

Business Development Executive Location: Droitwich Spa Salary: Competitive Dependent on Experience Job Type: Full-Time, Permanent An exciting opportunity has arisen for a motivated and commercially driven Business Development Executive to join a well-established and growing organisation within the insurance sector. This role is ideal for an ambitious … individual who enjoys building relationships, identifying new business opportunities, and delivering exceptional customer service. Working within a supportive and professional environment, you will play a key role in driving business growth and developing long-term client partnerships. Key Responsibilities Identify and develop new business opportunities through proactive outreach ...