76 to 100 of 255 Customer Insight Jobs in London

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong … value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth ...

driven product managementPartner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.Strengthen product discovery and validationCoach teams in customer-centric product practices … promoting accountability for business outcomes.Facilitate strategic prioritizationGuide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.Use data to improve product decisionsLeverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve ...

consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers.This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.You … risks early, before they derail the deal or weaken rolloutOwn solution design and technical validationTranslate business needs into clear solution approaches, validation plans, and customer-facing recommendationsDesign and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomesConnect Synthesia capabilities to customer KPIs such ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‐to‐market teams to bring them … life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‐functional squad, manage the product backlog, and launch features that drive engagement, adoption ...

similar product role.Experience managing and developing CRM products (Microsoft Dynamics 365 desirable) in a complex organisation.Proven experience delivering products or services that create measurable customer and business value.Experience improving customer experiences and delivering measurable service improvements.Strong stakeholder management, influencing and decision-making skills.Experience using customer insight ...

sharp, structured pipeline using CRM data and market intelligence.Turn inbound and referral leads into qualified opportunities, fast.Winning TrustGet under the skin of a customer's business — their challenges, goals, and pressures.Build the kind of rapport that turns a first call into a long-term partnership.Bring consultative selling that shows … first call to signed agreement and onboarding.Keep every contract accurate and fully compliant with internal processes.Apply sharp, strategic sales thinking to lift conversion and customer value.Knowing the ProductMaster Teya's full product and service range.Position the right solution for the right customer, backed by market insight.Feed real customer ...

proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions.You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs … communicating a clear product vision and strategy aligned with user and client business objectives.Developing, maintaining and prioritising the product roadmap to maximise business and customer value.Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams.Working closely with Business Analysts, User Researchers, UX/ ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

help clients take new products, services, and business models to market with confidence. You will manage end-to-end proposition design workstreams, from deep customer and market research through to concept development, commercial validation, and go-to-market planning.You will engage directly with clients to understand their challenges, customer … create great solutions for iconic brands. Whilst Proposition Design will be your core craft, you will also be connected to other areas of Customer and Marketing Strategy, and depending on your background and experience, projects could span:Research: Developing personas, conducting market research & analysis, and playing back key insights ...

join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

across AI and propositions.Generate competitor intelligence which influences; product and commercial strategy, pricing models and product launches.Partner cross-functionally across executive leadership to ensure customer and market insight shapes proposition development and roadmap priorities.Create compelling sales enablement, value propositions and competitive messaging that helps to stand … highly advantageous.A strong track record of developing product positioning, competitive strategy and GTM plans for SME and enterprise software.Experience influencing senior stakeholders and translating customer insight into commercial outcomes.Find out more about how Intelligent People can help with marketing recruitment. ...

Staff Partner Relations ManagerThe opportunityUnity is looking for a Staff Partner Relations Manager to join our Industry Customer Success team, working with our highest-value enterprise customers across automotive, manufacturing, and other industrial sectors. These organizations use Unity to design, simulate, visualize, and collaborate in real-time 3D — from … growth strategies — whitespace mapping, cross-sell and up-sell, renewal risk mitigation, and expansion into new business units — and support enterprise deal cycles with customer insight, risk analysis, and executive alignmentAct as the strategic customer voice to Product leadership, identifying patterns in customer sentiment, product gaps ...

never the limit. The role: Senior Product Designer You'll be part of the & App team within the Commercial directorate, creating innovative, effective and customer-focused digital experiences across British Airways' core digital channels. This team plays a vital role in shaping how millions of customers research, book … Drive adherence to design processes and quality standards across multiple product teams Mentor more junior design colleagues Ensure consistency across the wider customer experience Support delivery partners in adhering to processes, timelines and quality standards Design intuitive and effective product experiences informed by customer insight, data ...

environmentExperience in delivering solution architecture within an organisation’s sales and/or service functions, leveraging the following Microsoft Dynamics 365 modules:Sales (essential)Customer Service (essential)Field Service (preferred)Marketing/Customer Insights – Journeys (preferred)Customer Insights – Data (preferred)Omnichannel for Customer Service (preferred)Experience … following:Microsoft Copilot Studio – designing, building and deploying custom Copilots and agents integrated with Dynamics 365 CRM processesDynamics 365 Copilot features in Sales and Customer Service (e.g. AI-generated summaries, email drafting, case resolution suggestions, real-time agent assist)AI Builder – document processing, prediction models, and form recognition within ...

days working from our London Farringdon office, not WGC.We're looking for an exceptional Design Lead to lead the design strategy for our Customer Experience Horizontal (CXH) team, part of the broader Online Shopping UXDR function.As our Online Shopping business continues to grow across Grocery Home Delivery, Whoosh … shopping journey, regardless of how or where they shop.This is a highly strategic design leadership role. You'll define and evolve the shared customer experience across our app and web platforms, shaping the moments every customer interacts with—from the digital front door and homepage, through navigation ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

consistent application of our design system. Working alongside UX and Front-End Development, you'll contribute to the design of new features, landing pages, customer journeys and ecommerce experiences that make it easier for customers to discover, research and buy. This is an ideal opportunity for someone early … digital Product team and supported by the Senior UX Designer, you'll transform UX concepts into polished user interfaces that are visually consistent, customer-focused and aligned with the Wex brand. You'll contribute to the evolution of our design system, support experimentation and help deliver continuous improvements that ...

molecule-to-manufacturing value chain, helping them connect data, science, processes and decisions to improve productivity, compliance, collaboration and speed to market. Our customer base includes the world's largest pharmaceutical, biotechnology and materials science companies as well as top universities worldwide.About the TeamThe BIOVIA Strategic Solution Sales team … specialist and trusted advisor. You will partner with Account Executives to identify, shape and progress opportunities across the BIOVIA portfolio, with a focus on customer value, scientific and operational transformation, and molecule-to-manufacturing workflows.The ideal candidate will bring strong consultative selling capability, understanding of life sciences ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

experienced Senior Manager of Data & Insights Strategy with expertise in marketing analytics, first‐party data, business intelligence and customer insight Join a leading global entertainment company where you’ll play a pivotal role in transforming marketing through data‐driven decision making. This senior leadership position will drive … evolution of data strategy, marketing measurement, reporting and audience insights, helping teams unlock greater value from data across campaigns, content launches and customer engagement initiatives.About the roleYou will act as the bridge between marketing, analytics, data engineering and data science teams, ensuring business requirements are translated into impactful data ...

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable … transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power.Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness ...

science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics.Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets.Define, track, and communicate product … KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments.Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities.These are the essentials you’ll need to get an interview7+ ...