26 to 33 of 33 Customer Insight Jobs in the North West

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

Analyst £30,000 - £40,000 Lancashire (3 days a week in office) If you're passionate about Conversion Rate Optimisation and enjoy turning customer insights into measurable commercial impact, this is an excellent opportunity to take ownership of a growing CRO programme. You'll join a well-established ecommerce … business that is investing heavily in its digital capabilities, giving you the platform to influence website performance, customer experience, and revenue growth. THE COMPANY This organisation is a recognised leader within the retail sector, combining a strong digital presence with a customer-first approach. They are continuing ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

performance, and growth at scale. You’ll lead trading for France, manage a high-performing direct report, and use industry-leading data, technology, and insight to drive revenue, profitability, and new customer growth. Working closely with senior regional stakeholders and expert central teams, you’ll localise strategy, move … Delivering annual budgets and producing a detailed annual operating plan for the French market. Leading Ecommerce Trading to maximise revenue, gross profit, and new customer growth. Ensuring the French territory works collaboratively with wider marketing and commercial channels to measure productivity and performance through data. Partnering closely with marketing ...

through testing, analysis and optimisation. Core Responsibilities for this CRO Analyst Implement and develop an ongoing CRO programme to improve website conversion performance. Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools. Identify testing opportunities and present recommendations to Design and Digital teams. Prioritise … initiatives using customer insights, analytics and commercial objectives. Coordinate A/B testing programmes from planning through to implementation and reporting. Collaborate with Product and Development teams on more complex optimisation projects. Core Experience for this CRO Analyst Role Previous experience within a CRO, eCommerce, Digital Analytics ...

align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights … markets. * Strong understanding of GTM strategies within the tech sector. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge ...

What you’ll own Product Strategy and Vision: develop and articulate a clear vision and strategy for the core value added services spanning all customer segments – from SMBs to Global Enterprises Product Outcomes: define success metrics, analyse performance and customer insights, and use data to drive improvements … customer experience Execution and Adoption: partner with cross-functional teams to align product goals and delivery phases with overall business objectives, enabling reliable, scalable and lovable payout experiences Market Research: stay informed about industry trends, market demands, and competitor activities within the payouts ecosystem, identifying opportunities for product differentiation ...

upselling pay-as-you-go customers. Build and manage ecosystem relationships with CDP, SI, and ISV partners to enhance sales reach and support customer success. Develop a territory plan and allbound strategy by working with your SDR, marketing and channel partners to maximize new logo acquisition.Oversee all customer … calls and demos through to POC support and technical support sessions with SE/SA team collaboration.Address objections and overcome contractual challenges to maximize customer value and satisfaction. Apply MEDDPICC principles to manage opportunities and ensure alignment with customer needs effectively. Maintain a growth mindset, continuously learning ...