10 of 10 Customer Insight Jobs in the South East

led growth. This involves harnessing the love our members have for our service and growing by systematically creating conditions that encourage and amplify organic customer-driven growth. We have an exceptional exec team in place and a strong data & analytics capability. However, to realise our full potential, we need … somebody to lead us through driving greater strategic clarity, deeper customer and market insight, and more precise measurement of execution metrics. Reporting directly to the CEO, the VP of Insights & Strategy will support the exec team and play a pivotal role in shaping our strategic direction, ensuring that … team in developing a predictive growth and advocacy strategy that identifies, measures and amplifies the key drivers of viral organic growth. Build a scalable customer and market intelligence engine anticipating behavioural shifts, emerging customer trends and market opportunities. Oversee an integrated data, analytics and decision-making infrastructure to More ❯

This is a permanent, full-time vacancy that will close in a month at 10:39 BST. The Role UX Researcher - Lead Discovery, Drive Insight, Shape the Future At Cox Automotive , we are constantly evolving-powered by innovation, customer insight, and a drive to shape the future … and Europe. We are growing our UX team and looking for a UX Researcher to lead the discovery process and uncover insights that inform customer-centric product experiences. What You'll Do Own the Discovery Phase - Plan and execute end-to-end research to understand user needs deeply. Deliver … Insights - Use interviews, observation studies, testing, and more to inform product decisions. Collaborate Cross-Functionally - Work with designers, PMs, engineers, and stakeholders to embed customer insights into everything we build. Champion the User - Ensure the customer perspective is central to product development across UK and EU markets. What More ❯

service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital customer journeys, engineering excellence, and empowering our people. The Product & Channels team leads client-facing apps and web services, including the migration to a single … V-App. We're transforming to enhance collaboration, encourage curiosity, and streamline operations for exceptional customer experiences. With a purpose-driven approach, we're making money happier for our customers, ensuring better security, stability, and performance. We are also responsible to drive and transform our contact centre and stores … help the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud More ❯

long-term strategy into local brand plans. Partner with local marketing teams to assess brand performance and make necessary adjustments. Use consumer, shopper, and customer insights to inform strategies and campaigns. Create disruptive and effective brand communications throughout the consumer journey. Lead the Innovation agenda and roadmap to unlock More ❯

issues with efficiency and expertise. As a Technical Support Engineer, you will focus on providing technical support for Microsoft Dynamics 365 (Power Apps), ensuring customer satisfaction through effective problem-solving and collaboration. Responsibilities Communicate with customers, internal engineers, and third parties via email or telephone. Solve complex problems involving … Write technical articles to distribute technical information to customers and subsidiary staff. Attend triage meetings with local engineers to share knowledge and efficiently develop customer solutions. Develop and deliver internal and customer technical trainings and workshops in specialty areas. Perform technical mentoring and assist other engineers to ensure … Prepare and deliver proactive support services, including Supportability Reviews and Expert Roundtables. Use sophisticated tools to analyze complex problems and develop solutions to meet customer needs. Essential Skills Microsoft Dynamics 365 Customer Engagement (CE): Understanding of core CE capabilities, including entity customization, form scripting, business rules, and security More ❯

and Innovation Work closely with the internal teams to develop customized solutions that deliver measurable value to clients Partner with marketing, product development, and customer success teams to align sales strategies with product offerings and customer experiences Provide feedback to product teams based on customer insights and More ❯

and varied environment. Role In this role you’ll contribute to the work of Furze Down School and study to achieve the Level 2 Customer Service apprenticeship throughout the duration of your time with us. We’ll give you time during your working week for study and assessments - which … support when necessary To document all jobs on the IT support helpdesk Training You will gain experience, whilst studying towards your nationally recognised qualification - Customer Service Level 2 Practitioner qualification, with 20% time out of the workplace for study, training and assessments. Your training will be a via a … within the workplace providing you with all you require to be successful. The training you will be completing as part of the Level 2 Customer Service apprenticeship standard includes: Knowing your customers Providing a positive customer experience Meeting regulations and legislation Systems and resources Working with your customers More ❯

Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leveraging AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯

Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯

the Market Access department and cross-functionally with the Franchise teams, Global partners, Public Affairs, and Medical Affairs. Main responsibilities: Healthcare system expertise and customer insights Ownership of the market access plan for the assigned therapy area Delivery and coordination of the Market Access input to brands, to support … partners About you Proven experience in Market Access and NHS knowledge is essential Understanding of NHS policy Deep understanding of the business Strategic thinking Customer focus Ability to prioritize and time-management skills Demonstrated ability to work cross-functionally Strong interpersonal and communication skills Why choose us? Bring the More ❯