1 to 25 of 28 Customer Insight Jobs in the Thames Valley

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead ...

create APIs and observability infrastructure. Working closely with our Data Scientists, you will also implement novel frontend components to visualise data and support customer insight generation and decision-making. Skills Outstanding Python, FastAPI, asyncio and Postman/Insomnia Strong Git, Docker, Kafka, Kubernetes and Azure/AWS/ ...

enterprise AI, data platforms, cloud ecosystems, and digital transformation challenges. Network within key strategic accounts and technology partners. Strong analytical skills to use customer insights for go-to-market strategy refinement. What We Offer: Opportunity to shape the future of CNTXT AI's product strategy at the intersection ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

trust, high-accountability individual contributor role. You will manage the full sales cycle end-to-end and work closely with the CEO, marketing, and customer success to close and grow strategic accounts. What You'll Do Own new business and expansion revenue across a defined UK territory Prospect, qualify … tightly with leadership to refine messaging, pricing, and go-to-market strategy Create a strong feedback loop into product and leadership based on real customer insight What Success Looks Like Consistent achievement (and over-achievement) of revenue targets High-quality pipeline with strong qualification and deal control Wins ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer Engagement delivery projects. A champion for functional and/or technical solutions on the Microsoft platform with a strong understanding of Dynamics … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

products, and geographies Build account plans, forecasts, and run regular QBRs Spot risks and opportunities early and work cross-functionally to resolve them Feed customer insight back into Product and Leadership teams About You 2+ years in Account Management/Customer Success within SaaS Comfortable working with ...

revenue opportunities. Support the implementation of new pricing approaches – monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting Collect, organise, and analyse customer and commercial data. Support pricing analysis and prepare data-driven recommendations. Build and maintain reports and dashboards to track performance. Market Research Conduct desk … research on competitors, market trends, and industry developments. Support the creation of market intelligence reports. Benchmark customer and competitor pricing information. Customer Research Assist in preparing and conducting customer interviews and surveys. Summarise and present customer insights in a clear, structured way. Collaborate with product, sales ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

value proposition of AI-powered pathology and imaging solutions that improve efficiency, accuracy, and diagnostic outcomes Collaborate with cross-functional teams (Marketing, Solutions Engineering, Customer Success, Product) to tailor proposals, align on technical fit, and accelerate deal progression Track and forecast sales activity, maintaining accurate CRM data and delivering … timely reports to commercial leadership Represent the company at industry conferences, medical forums, and customer events to enhance brand visibility and generate new leads Provide customer insights and feedback to help influence future product enhancements and commercial strategies Account Executive - Requirements: 3-6 years of experience in account ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear track ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company's brand and positioning in all customer ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...