1 to 25 of 445 Customer Requirements Jobs in the UK

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯

PURPOSE OF ROLE: Build and maintain strong customer relationships that drive adoption, retention, and long-term success. Ensure customers achieve their desired business outcomes through the company’s software solutions and services. Act as a trusted advisor to customers, promoting satisfaction, growth, and advocacy. Serve as the customer’s voice within the organization, ensuring feedback informs solutions and … service improvements. OBJECTIVES OF ROLE: Retention – Strengthen customer loyalty by proactively managing relationships and resolving issues before they escalate. Satisfaction – Drive high customer satisfaction through regular check-ins, feedback loops, and timely support. Adoption – Ensure customers gain maximum value from solutions by promoting effective use of features and services. Expansion – Identify and support opportunities for customers to expand … usage of the company’s solutions and services. Advocacy – Turn satisfied customers into advocates by encouraging case studies, testimonials, and referrals. RESPONSIBILITIES: Customer Onboarding & Adoption Lead onboarding and training for new customers. Ensure smooth implementation and early realization of value. Promote adoption of key features aligned with customer goals. Relationship Management Act as the primary point of contact More ❯

the role: Develop and sustain the Business Management Systems in line with the required industry standards (including: IATF16949/ISO9001/ISO14001, TISAX/ISO27001 and AS9100 etc), accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business. Manage the internal audit program … nonconformities raised by certification bodies during audits are effectively corrected and independently verified, ensuring any required changes in policy or procedure are effectively implemented as a result. Ensure all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and in time. Embed a culture of … Management of lessons learnt General and Task Management Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan. Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs Audit the MRP system against physical More ❯

routers, switches and firewalls strongly preferred. Knowledge of Wireless and Voice technologies will be deemed advantageous, as will any existing security clearance. What you'll be doing Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manages and recommends on the technical direction and helps determine the optimum solution design for … integration across all aspects, considering the broad impact of solutions on the product roadmap. Drives the improvement of design and delivery capabilities for end-to-end technical solutions. Manages customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitates the development of strong customer relationships at the senior level through providing specialist service … design expertise, and influencing the customer's service strategy and operational decisions. Drives consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertakes customer migration planning and implementation. Resolves complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursues the identification of potential risks and the implementation of controls More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

You will collaborate closely with cross-functional teams to ensure seamless integration and deployment of systems, while adhering to industry standards and best practices. Handling embedded software or firmware requirements Development of complex systems design requirements, particularly for implementation in software Manage system requirements, verification and compliance evolution against a rapid system baseline release schedule. Be able … implementation teams. You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation … update, validation, verification), including suppliers' integration and DOORS experience, Documentation: Produce detailed technical documentation, supporting the development of engineering requirements and associated documentation. Completion of trade studies Manage planning and work package management. Reviewing, documentation - Subsystems, customer, work packages. SYS ML Generation Requirements and Use Case analysis Concept assessment and design trade studies System architecture design and More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

Simulation Model Creation 2: Running and Analysing Simulations 3: Generation of Simulation Reports 4: Maintaining Materials library 5: Development of Simulation Techniques 6: Cross Functional Communication Key Responsibilities Customer Simulation Requirements Receipt and acknowledgement of Simulation request. Verification of customer requirements and Measurement Specifications. Management of customer requirements & Expectations and deadlines Communication/information … of test summaries and of comprehensive & detailed test reports. Support Feature owners, Suppliers, and internal customers with understanding measurement results and analysis. Demonstration presentation of Simulation results Maintenance and Customer support Maintain material measurement library. Maintain process documentation for simulation methods/techniques Correlation of simulation results to real world situation Support customers understanding of simulation methods and techniques … Speos AVX (awareness) Prita MS Office (including scripting in Visual basic) Detailed Analysis of simulation results Complete Vehicle component integration Good understanding of materials and behaviour with light Other Requirements Reading Technical Drawings. Ability to write clear technical reports Understanding of electrical circuit diagrams, behaviour and control of LEDs and system integration onto vehicles. Data management and revision control More ❯

Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences. Fin can also be combined with our Helpdesk to become … the Intercom Customer Service Suite, which provides AI enhanced support for more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver … We are seeking an experienced Implementation Project Manager to join our team at Intercom. In this role, you will be responsible for overseeing customers' implementation of Intercom, a leading customer messaging platform. Your primary focus will be to ensure the successful onboarding, installation, and integration of Intercom for multiple customers while driving customer satisfaction and product adoption. If More ❯

The Role As a Principal Solution Architect , you'll have a role that's out of the ordinary. The Principal Solutions Architect is the key technical bridge to the customer with the ability to understand the customer's problems/requirements and needs, through being able to translate these into solutions using available technologies. Day-to-day … cost and schedule implications of proposals and spend a lot of time on Request for Information, Request for Proposal and Request for Quotation responses with respect to the technical requirements and technology, ensuring that systems are scalable, secure, and efficient. Responsibilities The candidate will have domain knowledge and technical understanding within, but not limited SATCOM, RF Systems and Cloud … identified by the customer. The Principal Solution Architect works at the top of the V Lifecycle model and provides holistic big picture thinking to problem solving and deriving the requirements for future technologies/capabilities. The Principal Solution Architect must be able to take the Project/Customer Requirements into a potential solution(s) architecture (including uses More ❯

solutions, ensuring that any system and supporting infrastructure designed and provisioned continues to meet functional and non-functional requirements. Working from a local AspenTech office and from company and customer sites across Europe as required, the successful applicant will provide significant input to project delivery excellence in support of utility customers in the electricity transmission and distribution industries. Your … Impact Gather customer requirements for solution infrastructure architecture, scaling, and access. Design and deploy solution infrastructure based on customer requirements within internal AspenTech environments for the purpose of factory acceptance testing. Provide consultancy on software and system installation, integration, and testing for projects within customer environments. Provide technical support to sales and proposals teams, including … commentary on infrastructure requirements for preliminary scoping of customer solutions. Provide advanced technical customer support beyond the implementation phase as required. Develop data translation code that converts data from origin data sources to CIM and CGMES and vice versa, in accordance with best software development practices. Undertake data translation code unit, integration, and acceptance testing as part More ❯

and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯

and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯

and help drive digital transformation in retail through pivotal supply chain solutions. As a Presales Consultant (Forecasting and Supply Chain Products), you will partner with sales teams to translate customer needs into SymphonyAI value, leveraging your expertise in demand forecasting, inventory replenishment, ERP, and WMS platforms. You will play a key part in winning new business by providing product … demonstrations, developing proofs of concept, analysing customer requirements, and ensuring a smooth handover from sales to implementation. Job Description What You'll Do Collaborate with the sales team: Work closely with sales representatives to understand customer requirements, develop positioning strategies, and deliver compelling customer presentations and negotiations. Conduct product demonstrations: Deliver tailored demonstrations and proofs … of concept, clearly explaining how SymphonyAI solutions address customer challenges and drive value. Value Engineering: Partner with the Value Engineering team to define and present the ROI and strategic benefits of SymphonyAI solutions to potential clients. Analyse customer needs: Assess business processes, workflows, and technical infrastructure to tailor product offerings and recommend optimal configurations and integrations. Support RFPs More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership More ❯

consulting skills including questioning, listening, ideas development, personal rapport and subject matter familiarity to accomplish project tasks. The Engineer should be capable of consulting, designing, testing, implementing, managing capability requirements and integrating of Cloud solutions into varied environments. Job specifics/responsibilities: Identify, architect, design and implement new automation workflows that: Meet the client requirements; Integrate with the … according to documentation in predefined timelines. Key deliverables/accountabilities: Implement cloud automation according to technical plan, cost and timeframe Might also include architect tasks if required by project Customer Satisfaction Deliver on commitments Education (degree) and professional experience required: Degree in computer science, information technology, information systems or electrical engineering or equivalent At least 3 years experience in … an advanced support role or equivalent Customer facing experience Other requirements: Fluent in written and spoken English language Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Personal skills and qualities: Self-motivated individual, able to work independently, in coordination with a team Able to work effectively across technical More ❯

serve as the primary post-sales interface and trusted advocate for ALLSPACE customers, ensuring seamless onboarding, integration, and in-life support. This role leads from the front, proactively managing customer relationships, minimizing escalations, and driving service excellence in the UK and Europe. Responsibilities of this role are listed below: Act as the primary point of contact for post-sales … customer engagement. Build and nurture long-term relationships through onboarding, order fulfillment, demonstrations, integration, and ongoing support. Champion customer needs and issues across internal teams, ensuring alignment and resolution. Lead on-site fault analysis and troubleshooting of ALL.SPACE antennas. Carry out in-field release updates and routine maintenance. Collect and analyze field failures and abnormalities and provide feedback … to the development team. Proactively manage customer expectations and service performance to minimize escalations. Lead customer demonstrations and extended service field trials to validate customer success factors. Deliver customer training modules covering installation, operation, and maintenance. Support technical integration and ensure alignment with customer success criteria. Manage the customer satisfaction program, gathering insights and More ❯

team at Colworth has an exciting vacancy for a Senior Electrical, Control & Automation Engineer based at their Advanced Prototyping Engineering Centre. This role involves producing working specifications that meet customer requirements for the electrical, controls and automation aspect of innovation projects. This is an ideal opportunity for an experienced engineer with a strong working knowledge of electronics control … systems that form part of test rigs, prototype machines and pilot plant equipment. Collaborate with Brand & Product Development Teams, Mechanical Designers, Process Engineers to produce working specifications that meet customer requirements for electrical, controls & automation. Plan the electrical, control and automation aspects of projects, set timescales, define budgets, and ensure on-time delivery within budget. Produce electrical and … Experience in electric, pneumatic and/or mechanical engineering. Experience of project management. Experience working with Siemens (TIA Portal, LogoSoft) and Rockwell (Studio 5000). Leadership Behaviours Growth Mindset, Customer Focus, Bias for Action, Accountability and Responsibility, Building Talent and Teams Travel Requirements Occasional UK and international travel will be required, approximately 2-3 trips per year. Notes More ❯

team at Colworth has an exciting vacancy for a Senior Electrical, Control & Automation Engineer based at their Advanced Prototyping Engineering Centre. This role involves producing working specifications that meet customer requirements for the electrical, controls and automation aspect of innovation projects. This is an ideal opportunity for an experienced engineer with a strong working knowledge of electronics control … systems that form part of test rigs, prototype machines and pilot plant equipment. Collaborate with Brand & Product Development Teams, Mechanical Designers, Process Engineers to produce working specifications that meet customer requirements for electrical, controls & automation. Plan the electrical, control and automation aspects of projects, set timescales, define budgets, and ensure on-time delivery within budget. Produce electrical and … Experience in electric, pneumatic and/or mechanical engineering. Experience of project management. Experience working with Siemens (TIA Portal, LogoSoft) and Rockwell (Studio 5000). Leadership Behaviours Growth Mindset, Customer Focus, Bias for Action, Accountability and Responsibility, Building Talent and Teams Travel Requirements Occasional UK and international travel will be required, approximately 2-3 trips per year. Notes More ❯