1 to 25 of 671 Customer Requirements Jobs

doing? The Integrated Project Team Lead (IPTL) is responsible for the overall engineering delivery of project(s) in accordance with the agreed customer requirements and Prodrive business objectives from inception, through the entire project lifecycle to final customer acceptance & sign-off. Main mesponsibilities: To ensure that all … project & technical requirements are achieved and validated with successful final customer sign-off To provide leadership to the cross-functional, integrated project team (IPT) in the achievement of a successful project outcome, including the necessary issues escalation, decision-making, and requirement-deviation processes, from initial concept development through … to project conclusion. To ensure that the outcome of the requirements management process has led to the successful definition, decomposition, evaluation and balancing of all customer requirements, along with Prodrive business objectives To ensure that design & development of the integrated engineering solution is compatible with the agreed more »

practices. This means that each customers implementation might look slightly different. We are constantly iterating the platform, and you will help customers scope their requirements, design a project with the delivery managers that meets the customer needs and budget, and utilise new features released by the Product team. … CluedIn. Be part of the Customer team on a day-to-day basis. Work with the wider Services team to understand customer requirements, analyse Customer requirements from a functional and technical perspective, and size the work together with the Delivery Managers. Highlight risky items and … being able to delegate work across projects. Install and implement CluedIn for the Customer, configure, integrate, and customise CluedIn based on customer requirements and their use cases. Challenge the customer to ensure the implementation design and solution are the best possible for them and their use more »

to shape & and develop the systems engineering work business wide! Responsibilities: The Lead Systems Engineer will be responsible for project delivery, managing and deriving requirements, generating engineering documents/specifications, and supporting early development of requirements test plans. The Lead Systems Engineer will also support the bid team … development during bid/capture of new opportunities. Support, develop, and maintain engineering processes to meet business needs. Core Responsibilities: Management of customer requirements, and storing this information within the requirements management system, to ensure that design documentation and customer requirements are aligned. Generate internal … system requirements from high level customer requirements to ensure product development is suitably specified. Work with engineering function to development high level system design documents (SDS & ICD). Work with Product Leads to support our bid process. Represent the Systems function at all design reviews (internal and more »

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants”. … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales more »

provides presales consultancy for named global accounts. We work closely with our Global Accounts Sales team to help meet revenue and specific customer requirements, while developing the customer’s understanding of the ground-breaking product portfolio Dell Technologies provides. Join us to do the best work of … advisors for the network teams at our telecom customers. They collaborate with Product Management, Engineering, Sales, Architecture, and Transformation teams to drive customer requirements and map innovative technology solutions from Dell and its partners. Responsibilities: Develop mindshare with selected Telecom Operators with Telecom Cloud offerings Develop trusted and … months/years, orchestrating, and collaborating across internal resources and core sales teams. Includes pipeline tracking and reporting activities. Consolidate and communicate customer requirements to R&D/product teams including identification of capability gaps as well as ecosystem partners with innovative offerings Participate in joint whitepaper creation more »

provides presales consultancy for named global accounts. We work closely with our Global Accounts Sales team to help meet revenue and specific customer requirements, while developing the customer’s understanding of the ground-breaking product portfolio Dell Technologies provides. Join us to do the best work of … advisors for the network teams at our telecom customers. They collaborate with Product Management, Engineering, Sales, Architecture, and Transformation teams to drive customer requirements and map innovative technology solutions from Dell and its partners. Responsibilities: Develop mindshare with selected Telecom Operators and partner related to telecom core, OSS … months/years, orchestrating, and collaborating across internal resources and core sales teams. Includes pipeline tracking and reporting activities. Consolidate and communicate customer requirements to R&D/product teams including identification of capability gaps as well as ecosystem partners with innovative offerings Participate in joint whitepaper creation more »

provides presales consultancy for named global accounts. We work closely with our Global Accounts Sales team to help meet revenue and specific customer requirements, while developing the customer’s understanding of the ground-breaking product portfolio Dell Technologies provides. Join us to do the best work of … advisors for the network teams at our telecom customers. They collaborate with Product Management, Engineering, Sales, Architecture, and Transformation teams to drive customer requirements and map innovative technology solutions from Dell and its partners. Responsibilities: Develop mindshare with selected Telecom Operators and partner related to telecom core, OSS … months/years, orchestrating, and collaborating across internal resources and core sales teams. Includes pipeline tracking and reporting activities. Consolidate and communicate customer requirements to R&D/product teams including identification of capability gaps as well as ecosystem partners with innovative offerings Participate in joint whitepaper creation more »

skilled Service Delivery Lead to join our team in Aberdeen. The Service Delivery Lead will support the Business Unit Lead, responding to customer requirements and assuring the delivery performance and quality of prosource.it personnel and services. We are happy to consider candidates who are already working in a … have drive and enthusiasm we’d love to hear from you. What you’ll do Support the Business Unit Lead, responding to customer requirements and assuring the delivery performance and quality of prosource.it personnel and services. Act as the Customer focal point for designated accounts and services … Service Reporting, customer presentations and proposals Customer requirements gathering SLA and KPI management Contract management Resource allocation, prioritisation, allocation and delivery assurance What to bring Service Delivery and Service Management experience, ideally in IT ITIL, Six Sigma or service management and improvement framework knowledge Effective stakeholder engagement more »

use of new technologies and industry-leading trends Your Competencies: Deep understanding of a Platform based approach of role & privilege management, product development, regulatory requirements, service-oriented architecture principles, and technological landscape Extensive experience providing product direction to meet business, market and user needs Proven leadership of product management … groups and user research, using best practices Successful track record in collaborating across organizational functions and driving cross-functional initiatives Experience prioritizing customer requirements, working with stakeholders and internal teams to define market opportunities and business plans in support of company goals Strong operational mindset, decisive, "get it … to detail and managing multiple timelines in parallel Solid experience with web based software products Solid project management experience, including MS Project Experience with Requirements Gathering, Use Case development Experience with creating product documentation Familiar with Software Development Life Cycle (SDLC) methodologies Your Education & Experience: Experience in the life more »

strong relationships with customers, sales teams, and agents to secure profitable orders. The successful candidate will be responsible for accurately interpreting engineering customer requirements and offering appropriate solutions from our product range. You will also ensure the timely and accurate entry of orders into the SAP system, as … maintain relationships: Establish and cultivate strong relationships with customers, external/internal sales teams, and agents to effectively secure profitable orders. Interpret customer requirements: Accurately understand customer needs and provide suitable solutions from our product range. Order processing: Ensure the correct entry of orders into the SAP … considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. more »

configurations. Field based duties include; attending customer sites to qualify our products in the customers network, or to troubleshoot an issue. Document customers requirements and engagements thoroughly. Including, stakeholders: people and positions, customer network preferences, technology preferences, and customer qualification milestones. Validate Optical Transceiver performance and … customers with their qualification plans and requirements. Create test plans to replicate customer issues and work with internal teams to ensure customer requirements are completed in a timely manner. Work jointly with Engineering, PLM, CSEs and Sales teams to articulate customer requirements. Provide detailed documentation on … customer requirements, site visits and action items Support Junior Engineers with their customer issues and site visits Qualifications and Experience: Optical transceiver hardware component (TOSA/ROSA) performance understanding. In-depth experience with optical transceiver Form Factors to include SFP, SFP+, QSFP and OSFP. In-depth understanding more »

to CAE’s customers as part of CAE’s sales, pre-sales and bid management processes. You will be expected to capture customer requirements and understand desired customer outcomes, design the appropriate managed services based on customer requirements. You will be responsible for building, tailoring and … the provision of customer facing proposals along with internal cost models. The role will also take ownership of, and respond to … managed services questions in tenders and build the associated internal cost models. What you will be doing? Service Design Gather and document customer requirements for CAE’s managed services as part of CAE’s sales and pre-sales processes using face to face customer meetings, calls and more »

to CAE’s customers as part of CAE’s sales, pre-sales and bid management processes. You will be expected to capture customer requirements and understand desired customer outcomes, design the appropriate managed services based on customer requirements. You will be responsible for building, tailoring and … the provision of customer facing proposals along with internal cost models. The role will also take ownership of, and respond to … managed services questions in tenders and build the associated internal cost models. What you will be doing? Service Design Gather and document customer requirements for CAE’s managed services as part of CAE’s sales and pre-sales processes using face to face customer meetings, calls and more »

work, associated costs and High Level Design to support the proposal. They will work closely with the customer and account teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound. The Solution Architect (SA) role … estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements and ensuring a sustainable support model. You will be working with various internal and customer teams to define and validate solutions are fit … suppliers to ensure the solution is architecturally, strategically and operationally aligned as per strategy. What will you be doing: Capture and interpret customer requirements, and design complex custom solutions to meet those requirements whilst ensuring solutions are scalable, repeatable, and utilizing existing standard services as much as more »

You must be eligible for Security Clearance (SC) to be considered for this position. What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams. Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … Skills & Experience: A strong Systems Engineering background through the whole system development lifecycle ideally from the Aerospace or Defence sectors. Strong proven experience in requirements capture and requirements management. Understanding the relationships between engineering requirements and their impact on the platform and equipment is vital to effectively more »

the world. If you want to have a hands-on global impact on payment solutions, we want you to join our team as a Customer Service Representative. This is a full time position based in our office in Manchester, UK. Responsibilities and Duties · Order entry … into ERP system (SAP) · Respond to internal/external enquiries while maintaining department service level agreement (SLA) · Liaise with account managers regarding customer requirements, order updates, pricing, and general account management · Various reporting to support customers and account managers as necessary (i.e. open orders, shipping history, etc.) · Liaise … documentation is available to support internal/external audits · Credit note creation and authorisation from management to insure timely process to customer Position Requirements: · Customer Service orientation · Ability to build relationship at all levels · SAP experience · Self-motivated attitude, conscientious and excellent personal discipline · Multi-tasking skills more »

Relations Specialist who will work with customers to understand and document their requirements. The right candidate will be responsible for producing a Business Requirements Document (BRD) which will be signed off by the customer and form the foundation for the engineering build of the procured solution. Responsibilities … Collaborate with project managers to define project scope, objectives, and deliverables in relation to meeting customer requirements for contact centre cloud solutions. -Aid in the completion of business requirements gathering (“as is” versus “to be”) -Attend on-site to gather customer requirements -Developing templates for … gathering business requirements -Coordinate project activities, ensuring all stakeholders are aligned and informed of project progress. -Ensure project compliance with relevant industry standards and regulations. -Contribute to process improvement initiatives and share best practices with regards to requirements gathering with the wider PMO. -Aid in the go-live more »

Graduate Customer Support Executive - German speaking - Graduates considered A brilliant opportunity for a bilingual Graduate Customer Support Specialist to join a market-leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and … educating customers on the use of the technology. Location: Central London– 3 days in office, 2 days remote Salary: Negotiable + healthcare, pension etc. Requirements for Customer Support Executive Good academics including Degree educated with a 2.1 or 1st class degree in German, Law, History, Geography, Physics or … technical teams Help clients get the most out of the software product Solve client problems and resolve issues/queries quickly Understand customer requirements Provide updates to the management team on progress What this offers Working for an industry-leading software company who have a fantastic track record more »

business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to Assess cost implication of best solution … to ensure adherence to budget constraints Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements Ensure that operational documentation is fit for purpose and current to meet customer and contract requirements Develop best practice procedures and guidelines … customer service to internal and external customers to ensure consistent experience Able to communicate on complex issues to meet business and customer requirements to avoid escalations Evaluate escalations and resolve appropriately to ensure customer demands are met. What youll need Experience of working in a vendor more »

business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to Assess cost implication of best solution … to ensure adherence to budget constraints Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements Ensure that operational documentation is fit for purpose and current to meet customer and contract requirements Develop best practice procedures and guidelines … customer service to internal and external customers to ensure consistent experience Able to communicate on complex issues to meet business and customer requirements to avoid escalations Evaluate escalations and resolve appropriately to ensure customer demands are met. What youll need Experience of working in a vendor more »

business tools to provide accurate/up to date data Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to Assess cost implication of best solution … to ensure adherence to budget constraints Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements Ensure that operational documentation is fit for purpose and current to meet customer and contract requirements Develop best practice procedures and guidelines … customer service to internal and external customers to ensure consistent experience Able to communicate on complex issues to meet business and customer requirements to avoid escalations Evaluate escalations and resolve appropriately to ensure customer demands are met. What youll need Experience of working in a vendor more »

experience from hundreds of enterprise deployments of the Now Platform to help customers achieve successful transformation outcomes. Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow … in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Establish current customer requirements and review any solutions already considered to meet the customer’s business needs Finalise the requirements … the best approach for implementation of ServiceNow Managing project tasks and timelines from Computacenter’s perspective Be a single point of contact between the customer and internal Computacenter resources Skills and Experience Relevant qualifications or accreditation's in ServiceNow In depth knowledge of the ServiceNow platform in ITSM and more »

and release of corrective actions Assure that all Quality activities are performed according BOS, TS 16 949, ISO 9000 standards and specific customer requirements Execute the Management Representative duties: ensure that BOS processes are implemented and maintained and any need for improvement and ensures the promotion of awareness … of customer requirements throughout the plant Ensure response to customer issues in a timely manner, implement containment and champion problem solving Evaluate results of customer product audits and providing of feedback to the organization (e.g. production, engineering etc.) Support customer regarding corrective and preventative actions … returned through warranty system together with the responsible BU Engineer Initiate customer responses and action plans. Maintain local Quality System according to the requirements of BOS, TS 16 949, ISO 9000 Develop and train plant personnel in application of methodologies and techniques The successful Quality Engineer will demonstrate more »

requires excellent problem-solving skills and the ability to think innovatively and strategically. Main Responsibilities - Design and develop technical solutions to meet customer requirements - Work with stakeholders to ensure customer requirements are met and solutions are delivered on time and to budget - Develop and maintain documentation … of solutions - Monitor and maintain customer implementations - Conduct reviews and assessments of customer solutions - Provide technical training and support to customers - Troubleshoot customer issues Skills and Qualifications - Experience of Dynamics 355 - F&O module - ideally - Proven experience as solutions engineer working with ERP implementation - Knowledge of software more »

The Role: Customer Skills: o Understands how the customer uses the product o Repairs customer equipment o Knows unique customer requirements o Understands the cost of system failure to the customer o Knows proper customer etiquette o Proper attire o Professional customer … site visit exit communication o Replies to customers in a responsive manner o Educate customers on best practices Product skills: o Understanding of unique customer configuration – materials and software used o Awareness of customer’s expertise, capability and willingness to do self-maintenance o Performs preventive maintenance as … material offerings Technical Skills: o P&ID’s reading o Use of Oscilloscope o Multi-meter o Laser Power Meters o Vacuum Gauges The Requirements: · Proficient in troubleshooting, configuration, installation and repair of electronic systems and computers, as well as a solid mechanical aptitude · Windows experience mandatory · Solid knowledge more »