1 to 25 of 382 Customer Requirements Jobs in the UK

Customer Support Manager Managing Customer Accounts in-line with contractual commitments and ensuring Program expectations and KPIs are met or exceeded. Acting as the key interface between Customers and Internal Support Departments ensuring strong and lasting relationships are built and maintained at all levels within both organisations. … processing of Repair Orders from the point the Repair Order is created by the Customer to the point the Repair Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal ...

stage feasibility, test-fit, and concept design before external consultants are engaged, while helping to shape future VDC design solutions in response to new customer requirements, delivery strategies, and emerging technologies. Within Vantage’s collaborative environment, you will interface with stakeholders and work closely with customer experts … translate requirements into practical, scalable solutions. VDC leads design intent internally, and when design consultants are appointed, you will direct and challenge them to develop solutions that best align with VDC standards, business objectives, and customer needs. This position will significantly contribute to Vantage’s profitability and success. ...

Technical Product Manager/Software Product Lead Can you bring structure, clarity and momentum to complex software delivery? Do you enjoy turning customer needs into clear, prioritised product work? Would you like to help shape the product function inside a technically strong engineering business? Our client is looking … join a growing engineering-led business as it strengthens its software product delivery capability. This is a permanent opportunity for someone who can bring customer focus, delivery discipline and practical product thinking into a highly capable technical environment. You will help translate customer requirements into clear user ...

Technical Customer Support Coordinator Salary: £25k - £27.5k Depending on Experience We are seeking a customer focused professional to join our clients Customer Support Team This role combines excellent customer service with support for a range of specialist technical products. We are particularly interested in candidates with … experience in customer support roles involving technical products, quotations, and order processing. Managing customer accounts, you will take ownership of enquiries, quotations, and orders, ensuring a smooth and professional customer experience. The Role Prepare and process customer quotations and orders. Manage customer enquiries and resolve ...

PURPOSE OF ROLE: Build and maintain strong customer relationships that drive adoption, retention, and long-term success. Ensure customers achieve their desired business outcomes through the company’s software solutions and services. Act as a trusted advisor to customers, promoting satisfaction, growth, and advocacy. Serve as the customer’s voice within the organization, ensuring feedback informs solutions and service improvements. OBJECTIVES OF ROLE: Retention – Strengthen customer loyalty by proactively managing relationships and resolving issues before they escalate. Satisfaction – Drive high customer satisfaction through regular check-ins, feedback loops, and timely support. Adoption – Ensure customers gain ...

standards and best practices. Duties include but not limited to: Support the development and effective use of MBSE tools and artifacts in support of customer needs. Designing and maintaining requirements architectures. Creating SysML views to represent interactions You are expected to be able to work in all areas … model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation, update, validation, verification), including suppliers' integration ...

engineering, QA, operations, and commercial stakeholders, you will own both the product lifecycle and release management process, ensuring products are delivered on time, meet customer requirements, and align with business objectives. This role combines strategic product ownership with hands-on coordination of software, firmware, and hardware release activities … highly technical and collaborative organisation. Key Responsibilities Product Ownership Define and maintain product vision, roadmap, and priorities across cellXica’s product portfolio. Translate customer and market requirements into clear product specifications, epics, and user stories. Work closely with software, hardware, RF, FPGA, and systems engineering teams throughout development ...

Responsibilities: To achieve assigned sales, revenue, gross profit and customer development targets by identifying, developing and securing business opportunities from prospective and existing Chinese enterprise customers across the UK, Ireland and Nordic markets. To report to and work closely with the UKBU Enterprise Customer Team Leader, ensuring that … individual sales targets, team objectives and customer development plans are delivered in a professional, timely and cost-effective manner. To proactively identify client needs, explore new business opportunities and maintain a healthy sales pipeline through regular customer engagement, market research and account development activities. To accurately and timely ...

delivered successfully, on time and to the highest technical standards. If you are looking for a role that combines technical expertise, project leadership and customer engagement, this could be the ideal next step in your engineering career. Working Hours & Benefits MondayThursday: 8:30am 5:00pm Friday: 8:30am … onsite parking The Role As an Applications Engineer, you will be responsible for the design, application and successful integration of automotive heat exchangers into customer cooling systems. Working within a technical project management environment, you will act as a key interface between customers and internal departments, ensuring technical requirements ...

Salary:Up to £110k (wiggle room for the right candidate) We are seeking an experienced Technical Pre-Sales Consultant to bridge the gap between customer requirements, cyber security challenges, and technical solution delivery. This role combines cyber security consultancy, solution architecture, technical leadership, and business development, supporting customers … throughout the early stages of complex technology programmes. Working closely with senior customer stakeholders, architects, engineering teams, and business leaders, you will act as a trusted technical advisor, helping organisations define requirements, shape secure architectures, and develop solutions that address operational and business objectives. The position requires ...

understands how their function actually works and can turn an AI-powered platform into real, measurable outcomes. As a Tax Engineer, you'll own customer implementation projects from sales handover through to delivery, adoption and renewal, acting as the primary point of contact throughout. You'll combine your … lean into technical conversations around generative AI, implementation and workflow transformation. Enjoy working directly with customers and building strong, trusted relationships. Confident leading customer conversations and guiding stakeholders through implementation and change. Strong project management and communication skills, with the ability to manage multiple engagements effectively. Proactive, solutions-oriented ...

days onsite) Intro Sirius Analysis, we are a rapidly growing consultancy firm, renowned for our reputation and our keen ability to understand and meet customer requirements effectively. Our team is dedicated to delivering high-quality, end-to-end consultancy services, ranging from operational research and data analysis … understand,describeand applya range of data science techniquesto real world problems. Experience in managing data and implementing data science processes. Experience in translating customer requirements intotechnical requirements and development objectives. Pythonexpertisecovering standard data sciencelibraries (NumPy, pandas, matplotlib, Scikit-learn,PyTorch, etc),web frameworks (Flask or FastAPI ...

Complii, we are on the lookout for a Technology Business Analyst to support the definition, documentation, and delivery of business and customer requirements across a growing portfolio of technology projects and initiatives. This role focuses on bridging the gap between stakeholders, customers, and technology teams, ensuring requirements … meaningfully. You will play a critical role in supporting both discovery and delivery activities across the business, with a key focus on our customer portal and wider systems landscape. From day one, the priority is gathering and defining requirements effectively, supporting delivery teams, and ensuring solutions align with ...

growing existing accounts by identifying upsell and cross-sell opportunities. You will build and manage a strong sales pipeline, deliver tailored solutions to meet customer requirements, and work closely with technical teams to ensure successful service delivery. Key Responsibilities Develop new business opportunities within target markets Manage … full sales cycle from lead generation to close Build and maintain a strong sales pipeline Manage and grow existing customer accounts Understand customer requirements and propose suitable IT solutions Produce clear and accurate commercial proposals Work closely with technical and delivery teams Stay up to date with ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems … engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems … engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements ...

solutions that we can deliver efficiently and with quality. As a Senior Presales Engineer, your success will be driven by an ability to understand customer requirements, showcase the Wise Platform value proposition, and earn the trust of key decision-makers. You will apply your expertise and product knowledge … build strategies to successfully navigate complex sales cycles, deliver product demos, and lead compelling solution presentations. You’ll go deep on the partner’s requirements in order to extract as much information as possible from the partner while analysing the impact of your suggested solution on our internal teams ...

next-generation communication systems for a range of commercial, civil, and defence space programmes. Key Responsibilities System Development Define and maintain system and product requirements specifications Support the design and development of RF communication systems from concept through production Ensure technical solutions align with programme requirements and performance … development of ground support equipment (GSE) and production automation solutions Produce and maintain technical documentation including Interface Control Documents (ICDs) and user manuals Programme & Customer Support Review customer requirements and technical proposals to assess compliance and development requirements Support engineering reviews including PDRs, CDRs, and TRRs ...

risk, supporting product deployment, and continuously improving the resilience and performance of the Vantage EMEA platform.The role combines technical leadership, team development, engineering governance, customer engagement, delivery oversight, and strategic growth within a high-performing engineering environment.**Role Purpose**The Technical Director, Electrical Engineering – Mission Critical Engineering, EMEA … quality, robustness, resilience, constructability, operational integrity, and engineering compliance of electrical systems deployed across the EMEA portfolio, aligned with Vantage product standards, engineering governance requirements, customer commitments, and operational objectives.The role acts as a senior technical authority across complex data centre projects from concept through detailed design, construction ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing, deployment … customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced operational ...

Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. … strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns ...

commercial aspects of engagements. You will work across multiple opportunities rather than being tied to a single long-term project, helping translate customer requirements into clear, practical scopes of work. You do not need to be a “salesperson”, but you must be comfortable engaging with customers and articulating … technical solutions in a clear, structured way. Key Responsibilities As a PAM Sales Engineer at CyberIAM, you will: Solution Design & Scoping – Translate customer requirements into clear, practical PAM solution designs and scopes of work Customer Engagement – Work closely with customers to understand needs, run discovery sessions ...

player in our Solution Design team The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers … Learning the full Opus IT product portfolio • Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions • Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated • Supporting ...

Senior Discovery Consultant Salary: £40,000–£50,000 per annum Location: Remote (with occasional customer travel) Job Type: Full-time About the Role We're looking for an experienced and customer-focused Senior Discovery Consultant to join our growing team. This is an exciting opportunity for someone with … data. The role combines technical expertise, consultancy, project delivery, and team leadership, making it ideal for someone who enjoys both hands-on engineering and customer engagement. Key Responsibilities Discovery Solutions Design, implement, configure, and optimise enterprise discovery solutions. Work with customers to automate the discovery of datacentre assets ...

Product Manager to join their UK development team as they embark the development for a number of new products for their global customer base. This role is offered on a hybrid working basis - 2 days per week in Horsham, West Sussex and 3 days remote working This job will … combines both product planning and technical project activities to manage the entire life cycle of our projects. This role will be responsible for gathering customer requirements from Sales, Marketing, and Training teams, and defining the product roadmaps with engineering. The Product Manager will also be responsible for prioritizing ...