1 to 25 of 279 Customer Requirements Jobs in the UK

accurate finished product specifications within the required timeframes, ensuring information contained is consistent with the source data (e.g. raw material data, factory recipes/specs, etc) and compliant with customer requirements, relevant legislation and group policy. To ensure the timely creation and approval of accurate, right first time product pack copies and artwork in accordance with customer requirements, relevant legislation and group policy. Responsibilities: Approve and maintain finished product specifications for all finished products supplied. This will include: Completing specifications in accordance with customer protocols ensuring data provided is accurate, valid, and compliant with customer requirements, relevant legislation and group polic Calculating and generating ingredient declarations in required customer forma Estimating … both theoretical methods (QUID) and using laboratory analyses. Ensure that all data and/or claims that are linked with product specifications can be supported and are validated against customer requirements, legislation, group policy or third-party protocols (e.g. RSPO logo approval, Vegan Society etc.). Receive, evaluate and action as appropriate requests to amend/update specifications More ❯

hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we're building a category-defining company in a $50B+ global translation market being redefined by AI. The Customer Success Team at LILT The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services … SaaS platform and services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with clients to understand their unique needs, provide workflow consultations, and identify opportunities for expansion and growth. By fostering strong relationships and advocating for clients' interests within the organization, we drive customer retention and foster long term partnerships. … in the office in a hybrid capacity. Authorization to work in the UK is a precondition of employment. What You'll Do LILT seeks an experienced leader passionate about customer success, with a proven track record of accelerating customers' technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring More ❯

We're seeking to recruit a ? Head of Customer Support ? to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With a team of over 180 employees spread across offices … and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, youll manage one of our largest departments, ensuring … we consistently meet SLA targets and quality metrics while delivering exceptional customer experiences. Youll be accountable for outcomes measured through NPS and CSAT, and instrumental in driving customer retention. Were looking for a leader, who can foster a customer-first mindset, champion continuous improvement, empower team growth, and drive a transformation which integrates SaaS best practices into More ❯

We're seeking to recruit a Head of Customer Support to lead the delivery and performance of our Customer Support operations at Pinnacle, reporting to the Customer Services Director. Pinnacle is a leading Sage and Acumatica solutions partner and contracted support provider across the UK and Ireland. With a team of over 180 employees spread across offices … and remote locations in the UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, you’ll manage one of our largest departments … ensuring we consistently meet SLA targets and quality metrics while delivering exceptional customer experiences. You’ll be accountable for outcomes measured through NPS and CSAT, and instrumental in driving customer retention. We’re looking for a leader, who can foster a customer-first mindset, champion continuous improvement, empower team growth, and drive a transformation which integrates SaaS More ❯

after 10 years) • Dental Cover and Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design … Skillset Key accountabilities may include • Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible for the System Engineering outputs including … o Assessing Customer requirements against product specifications o System specifications o System architecture definition o Internal and external interface definition o Test and Acceptance strategy o Defining engineering work packages and sub-contractor specifications o Supporting the Project/Bid Manager in identifying and managing technical risk • Selling-off contract requirements by leading Factory, Harbour and Sea More ❯

after 10 years) • Dental Cover and Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies, modelling and simulation, design … Skillset Key accountabilities may include • Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible for the System Engineering outputs including … o Assessing Customer requirements against product specifications o System specifications o System architecture definition o Internal and external interface definition o Test and Acceptance strategy o Defining engineering work packages and sub-contractor specifications o Supporting the Project/Bid Manager in identifying and managing technical risk • Selling-off contract requirements by leading Factory, Harbour and Sea More ❯

differentiated experience. As a Senior Product Manager Home Connectivity, you will be building new home connectivity products in alignment with overall business objectives and key stakeholders, considering industry and customer trends, as well as Vodafone's future strategy. In this role, you'll be owning E2E product lifecycle for our connectivity products and researching new technologies to further enhance … needed. The key responsibilities will include: Lead the end-to-end product lifecycle: ideation, development, launch, and in-life optimisation. Focus on 'total product design' to ensure all E2E requirements are captured including quality, safety, regulatory and sustainability. Responsible for definition and implementation of the product requirements as well as for the platform functionalities and interfaces towards the … end customer Operates at a higher vision and strategy level for an overarching group of products. Needs to align customer requirements and potentially consider segment level variations. Should consider broader customer thinking and requirements at a global and local level Capture, translate and own global customer needs into clear product capabilities and features or More ❯

6+ Months – Inside Ir35 Job Location : London Hybrid 3-4 days onsite/Week Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. J͏ob Description  Min … end-to-end implementations of BY WMS or extensive warehouse management support  Strong in managing customer expectations, stakeholder management, regular reviews, and customer management  Focus on delivery-led growth leading to increased revenue generation  Contribute to RFP responses, customer presentations and project estimations  Strong knowledge of SCM Planning concepts, practices, and procedures  Expert in customization of WMS … components and fine-tuning SQL process  Familiarity with agile principles and project management  Ability to produce quality deliverables with minimal supervision and direction  Hands-on experience in handling business requirements in JIRA and similar tools  Ability to conduct Business End user Training and grooming internal talent pool  Ability to demonstrate a high level of responsiveness and a sense of More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

we are inviting a number of Network Designers to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of … design and delivery capabilities for end-to-end technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought … leadership in complex bids and agreeing a strategic approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating More ❯

we are inviting a number of Network Designers to join our success story in Manchester. As one of a team of Network Designers, you will be responsible for:- Capturing customer technical requirements and translating to detailed solution design Managing the review and validation processes for both new developments and in-life products and services Driving the improvement of … design and delivery capabilities for end-to-end technical solutions Managing customer solution design engagement and statement of work creation, including any 3rd party deliverables Developing strong customer relationships at the senior level by providing specialist service design expertise Driving consistency in architecture and technical processes Undertaking customer migration planning and implementation Ensuring the delivery of thought … leadership in complex bids and agreeing a strategic approach as part of customer solution design If you possess a combination of some of the following skills, then LETS TALK! Expertise in designing network solutions in enterprise scale environments Experience delivering post-sale customer requirements as outlined by pre-sales A proven track record of defining and creating More ❯

migration projects (on-premises to SharePoint Online and tenant-to-tenant) Lead presales engagements, acting as a Subject Matter Expert during qualification of opportunities and solution design to win customer business. Regularly present at customer meetings to validate customer requirements and to assist with knowledge transfer. Leverage migration tooling such as AvePoint, ShareGate, or Quest to … transitions for customers Design and implement Microsoft 365 solutions across SharePoint, OneDrive, Teams, Exchange, Entra ID, and Microsoft Purview (DLP, Information Protection, Insider Risk, eDiscovery, Data Lifecycle Management) Analyse customer requirements, propose tailored solutions, and validate designs through customer workshops Act as a trusted Subject Matter Expert during presales engagements, helping shape winning solutions Guide and mentor … junior colleagues to ensure successful delivery outcomes Build and maintain trusted relationships with customer stakeholders and Computacenter colleagues Stay current with Microsoft 365 advancements to bring new ideas and best practices into customer solutions What you'll need Proven experience delivering SharePoint migrations (on-premises to SharePoint Online and tenant-to-tenant) Strong hands-on knowledge of migration More ❯

and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯

and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯

and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯

and for the overall success of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the delivery definition and the successful … through to completion. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where you will lead, on behalf … of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales team to achieve positive outcome and support our growth agenda. Your overall responsibility is for More ❯

Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with clients and other Baker Tilly team members to resolve challenges and improve customer processes.This is a client-facing role that requires a deep knowledge of construction accounting and construction management processes, coupled with excellent interpersonal, organisational and communication skills.Responsibilities of this role … Baker Tilly clients while developing an in-depth. understanding of customers' business. Advocate for clients, team members, and the product. Work effectively, independently and collaboratively in a team environment. Customer focused with high customer satisfaction and successful customer adoption. Exhibit professionalism always. Technical Functions: Collaborate with teams and customers to implement Sage Intacct using our methodology: + … Lead role on multiple simultaneous projects. + Manage workload on multiple projects simultaneously. + Conduct requirements definition discussions. + Design solutions. + Configure software. + Perform unit and integration testing Conduct training for customer end-users at all levels of the customer's organisation and relate system functionality to customer business requirements. Analyse complex business processes More ❯

car parking and much more... Training and Development : Excellent career progression, training and career development opportunities The opportunity: You will be involved in all design and construction activities from requirements capture and Infrastructure Programme development, to appointment and management of consultants who will lead design activities, to oversight of construction and handover/acceptance phases. Leading of, or participation … in, the collection of customer requirements and in establishing necessary in-country laws, regulations and standards which will govern design. Translate the requirements and applicable in-country codes and standards and harmonise those requirements with the technical and end-user requirements needed to develop proposals for storage, maintenance and operations of munitions and associated systems. … as managing risks and opportunities. Possess the courage to speak-up and challenge, where applicable, projects which may be off-track or at risk in order to ensure maximum customer satisfaction is achieved in all endeavours. Continually apply best-practice working and demonstrate safe working practices to ensure that MBDA maintains its duty of care towards all employees. Participate More ❯

car parking and much more... Training and Development : Excellent career progression, training and career development opportunities The opportunity: You will be involved in all design and construction activities from requirements capture and Infrastructure Programme development, to appointment and management of consultants who will lead design activities, to oversight of construction and handover/acceptance phases. Leading of, or participation … in, the collection of customer requirements and in establishing necessary in-country laws, regulations and standards which will govern design. Translate the requirements and applicable in-country codes and standards and harmonise those requirements with the technical and end-user requirements needed to develop proposals for storage, maintenance and operations of munitions and associated systems. … as managing risks and opportunities. Possess the courage to speak-up and challenge, where applicable, projects which may be off-track or at risk in order to ensure maximum customer satisfaction is achieved in all endeavours. Continually apply best-practice working and demonstrate safe working practices to ensure that MBDA maintains its duty of care towards all employees. Participate More ❯

Software Solutions UK Ltd (Medical Imaging and MIDRSS) diabetic eye screening solution. As a Service Delivery Manager, you will be responsible for ensuring that our team delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. MAIN RESPONSIBILITIES Monitor key performance metrics and produce financial and service delivery reports. Manage end-to-end … delivery of finance-related services (e.g., invoicing, contract reconciliations, customer reporting). Attend regular customer and internal meetings. Understand the contractual commitments in place with MI UK and MIDRSS customers and monitor to ensure contracted SLAs are delivered. Build strong relationships with finance teams, auditors, clients, and third-party vendors. Identify trends and opportunities to streamline financial operations … PERSON SPECIFICATION Ability to stay calm under pressure; Able to develop relationships with a wide variety of people; Capable of communicating with technical and non-technical staff to translate customer requirements and issues; Ability to manage and engage effectively with senior stakeholders/decision makers Ability to manage multiple high-profile accounts simultaneously. Ability to work with ambiguity More ❯

of the UK's most rigorous data and security accreditations. Roc is seeking an experienced Solution Architect to join our dynamic team. You will be responsible for understanding complex requirements, designing innovative solutions, and commercially packaging offerings that drive business change and efficiency. As a Solution Architect at Roc, you will be the primary technical authority, supporting multiple industry … sectors, guiding customers through significant digital and technical transformations. You will work closely with other Solution Architects and SMEs, ensuring knowledge sharing, solution quality, and exceptional customer satisfaction. Responsibilities Gather functional and non-functional requirements from key customers for projects and programmes. Develop and maintain technical strategies, product roadmaps, and technical risk registers. Analyse customer requirements … proposals, and tenders. Provide hands-on guidance to delivery teams during the Discovery & Design phases. Act as the Technical Authority in programme governance and service review boards. Build strong customer relationships, presenting solutions with authority to key decision-makers. Collaborate with sales, delivery, and vendor partners to align technical strategy and innovation. Drive new opportunities within customer accounts More ❯

this role, you will provide skilled technical support by requesting, approving, and maintaining ingredient specifications and supplier certifications. You will ensure all information is complete, accurate, and compliant with customer requirements, relevant legislation, and group policy. You will also risk-assess raw materials prior to final approval, implement controls, and maintain verification processes. A key part of the … approved in line with critical path requirements. Key Responsibilities Request, review, approve, and maintain raw material specifications and certifications for all materials supplied to the business, ensuring compliance with customer requirements and legislation. Evaluate and action specification amendments, communicating effectively with stakeholders. Validate on-pack claims by obtaining and checking supporting evidence (e.g., vegan risk assessments, animal welfare … risk assessments for all raw materials and packaging items as per procedure. Archive unused materials and obsolete specifications. Support suppliers in understanding Pilgrim's Europe raw material policies and customer requirements. Assist suppliers with the Smile system and act as the main point of contact for raw material queries. Keep up to date with current customer requirements. Manage More ❯

and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The Systems Design team is critical to the product development process, transforming customer requirements into lower level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model, negotiating requirements with the … missile systems customer through to the verification and validation process; you will gain a detailed understanding of RF Seeker design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly motivated team striving to develop one of the world's most advanced Seeker and Missile … be opportunities for travel both within the UK and internationally to other MBDA sites and trial locations. What we're looking for from you: Experience with deriving and managing requirements, Experience with generating Functional and Physical Architecture using SysML, ARCADIA, or similar MBSE language, Experience dissecting and understanding customer requirements and disseminating them down into lower-level More ❯

and delivery teams to design solutions that we can deliver efficiently and with quality. As a Senior Presales Engineer, your success will be driven by an ability to understand customer requirements, showcase the Wise Platform value proposition, and earn the trust of key decision-makers. You will apply your expertise and product knowledge to design scalable payment solutions … to work cross-functionally to build strategies to successfully navigate complex sales cycles, deliver product demos, and lead compelling solution presentations. You'll go deep on the partner's requirements in order to extract as much information as possible from the partner while analysing the impact of your suggested solution on our internal teams who will take the project … sales collateral, demos, proof of concepts, RFPs, and any other material to help get potential deals over the line. You will ensure the viability of solutions be fully analysing requirements, identifying and mitigating any risks while clearly documenting a a detailed end to end solution. You will share customer feedback to the product teams in Wise Platform to More ❯

consulting skills including questioning, listening, ideas development, personal rapport and subject matter familiarity to accomplish project tasks. The Engineer should be capable of consulting, designing, testing, implementing, managing capability requirements and integrating of Cloud solutions into varied environments. Job specifics/responsibilities: Identify, architect, design and implement new automation workflows that: Meet the client requirements; Integrate with the … according to documentation in predefined timelines. Key deliverables/accountabilities: Implement cloud automation according to technical plan, cost and timeframe Might also include architect tasks if required by project Customer Satisfaction Deliver on commitments Education (degree) and professional experience required: Degree in computer science, information technology, information systems or electrical engineering or equivalent At least 3 years experience in … an advanced support role or equivalent Customer facing experience Other requirements: Fluent in written and spoken English language Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Personal skills and qualities: Self-motivated individual, able to work independently, in coordination with a team Able to work effectively across technical More ❯