1 to 25 of 268 Customer Requirements Jobs in the UK

requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding … design standards and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding ...

PURPOSE OF ROLE: Build and maintain strong customer relationships that drive adoption, retention, and long-term success. Ensure customers achieve their desired business outcomes through the company’s software solutions and services. Act as a trusted advisor to customers, promoting satisfaction, growth, and advocacy. Serve as the customer’s voice within the organization, ensuring feedback informs solutions and service improvements. OBJECTIVES OF ROLE: Retention – Strengthen customer loyalty by proactively managing relationships and resolving issues before they escalate. Satisfaction – Drive high customer satisfaction through regular check-ins, feedback loops, and timely support. Adoption – Ensure customers gain ...

Employee Assistance Programme • Flexible working patterns • Relocation Package Purpose of role Overseeing the design and development of innovative technical solutions that meet our customer requirements and business needs. The role covers all aspects of the product lifecycle; from requirements capture and analysis through system specification, concept studies … Provides technical oversight to all stages of the product lifecycle, working with the Sales team, Project Manager, Engineering and Support teams. • Responsible for interpreting customer requirements, specifying the system solution, planning development and testing, leading engineering lifecycle reviews and ensuring successful customer acceptance and handover. • Responsible ...

solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: interpreting customer requirements and business needs, ensuring technical and commercial compliance, supporting sales teams throughout the bid lifecycle, and delivering winning proposals This role acts … bridge between clients, sales, delivery, partners, and bid teams—translating complex customer requirements into clear, cost‐effective, and compliant technology solutions. Pre‐Sales & Solution Leadership Lead pre‐sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application ...

procurement, assembly & test and delivery of quality compliant products and services. To facilitate and support the identification, flow down and implementation of required customer, company and regulatory requirements. To provide leadership for the CM department and support and drive development of people within the team. Support financial requirements … organization. Thorough understanding of configuration and data management processes and procedures. Experienced in people management, proven success in managing a team. Good level of customer knowledge (i.e. product & requirements). Conversant with requirements of AS9100 Desired Internal Auditor or training to AS9100. Professional Configuration management-based qualification. ...

posture of the organisation. What you will be doing: Lead on security activities for large client engagements through creating and maintaining strong stakeholder relationships (customer and internal), developing a solution that align with overall objectives and contractual obligations. Identify and understand customer requirements and demonstrate creativity … innovation in applying solutions for the benefit of the customer. Identify and design solutions that understand customer requirements and apply industry best practice in solutions for the benefit of the customer. Collaborate with other team members to identify potential cyber risks, assess their impact and develop technical mitigation ...

junior Systems Engineer with a complex engineering projects background to be trained into performing a full system life cycle design role from defining customer requirements, developing System Specifications, identifying and demonstrating relevant industry standards through to reliability, availability, and maintenance, safety and system disposal. You'll be supported … trained into a Systems Engineer position. Junior Systems Engineer - Responsibilities and Stakeholders - Project Manager, Defence, Rail, Automotive, Nuclear, Aerospace Sales and Business Development (and Customer) - to correctly and fully define customer requirements and expectations. Project Management - to provide accurate and timely information to support PM activities. Software ...

will be responsible for ensuring that Iron Mountain’s UK Government environment remains fully aligned with UK Government regulations , corporate security policies, and specific customer requirements. You will act as a primary point of contact for compliance reporting and assurance testing while supporting our cyber incident response efforts. What … Collaborate with Information Security, Enterprise IT, and business stakeholders to maintain ongoing compliance and ensure all security governance documentation is up to date. Manage Customer Requirements : Assess new and existing customer requirements against current control sets, providing recommendations and redlining contract security terms to ensure alignment. ...

Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Mainly remote plus anchor days. Maidenhead, Berkshire. Or mainly remote plus anchor days in Newcastle Upon Tyne office. To suit Southeast, Wider Midlands or North … more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365 (will cross ...

Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. … strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns ...

Technologist: Reporting to the Technical Manager, you will be responsible for managing the end-to-end specification process, ensuring accuracy, compliance, and alignment with customer, legal, and certification standards. As a Senior Food Technologist, you will play a pivotal role in shaping the direction of our product development. Maintain … accurate technical specifications, ensuring compliance with industry standards. This position is essential to upholding the Companys commitment to product quality, safety, authenticity, legal and customer satisfaction. In general, it provides excellent technical support to suppliers, customers and commercial teams. Benefits of a Senior Technologist include: 25 Days Annual Leave ...

effective and are tailored to ensure the utmost value to our customers. A key element of the role is ensuring the design remains truly customer focused, fit for purpose and in line with standards and policies. The principal responsibility of the technical team is to ensure a high quality … technical and commercial input during the bidding process and the smooth transition from design to project delivery. A deep understanding of customer requirements during the design stage is clearly captured, documented, and delivered upon through design, delivery and supporting the transition to service support. Key Responsibilities Prepare commercially ...

provisioning of IP, SD-WAN, and security services across a global footprint. You will work closely with delivery, engineering, and operations teams to ensure customer requirements are accurately translated into high-quality network solutions. About the Role As a Network Provisioning Engineer, you will be responsible for customer network design and service provisioning throughout the deployment lifecycle. You will play a key role in ensuring services are implemented correctly, meet technical requirements, and are accepted smoothly by customers. The role involves regular collaboration with internal teams and external partners to support efficient and consistent service delivery. ...

Summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services‐led approach. The Senior Network Architect operates as a senior presale overlay within the Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high‐level architectures, drives solution strategy across multi‐vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. Role Overview Owning solution architecture for complex customer opportunities Leading discovery, design, and proposal activities Aligning ...

executives to qualify opportunities, demonstrate CONCIERTO capabilities, design transformation approaches, and secure technical wins. Key Responsibilities: Discovery & Qualification Lead technical discovery sessions to understand customer infrastructure landscape, application portfolio, data estate, and transformation drivers Assess technical fit and identify deal risks early; provide go/no-go recommendations … sales leadership Map customer requirements to CONCIERTO capabilities across MIGRATE, MODERNIZE, MANAGE, MAXIMIZE, and INSIGHTS & AGENTIC AI Solution Design & Demonstration Deliver compelling CONCIERTO platform demonstrations tailored to customer use cases and personas (CIO, CTO, Infrastructure Leaders, Application Owners, Data Leaders) Design holistic transformation approaches spanning infrastructure, applications ...

This is an exciting opportunity to play a key role in driving business growth by delivering high-quality technical sales support and translating complex customer requirements into clear, commercially viable solutions. As part of a collaborative technical team, you will support both new system sales and upgrade opportunities. … take ownership of the full quotation lifecycle, ensuring accuracy, efficiency, and a strong customer experience from initial enquiry through to order handover. Key Responsibilities Technical Sales Support Provide detailed technical input, pre-calculations, and product information Translate customer needs into practical, technically sound solutions Monitor and manage technical ...

guide them on designing and deploying Baya's IP into their products. You will work closely with our sales and engineering teams to understand customer requirements, troubleshoot technical issues, and deliver customized solutions that exceed expectations. Responsibilities: Serve as the primary technical point of contact for key customers … providing guidance and support throughout the product development lifecycle. Assist in the design and implementation of customized solutions to meet customer-specific requirements. Construct innovative topologies and develop reusable configuration templates to creatively guide Baya’s platform in meeting customer requirements while achieving optimal PPA metrics. Develop ...

About the role**The Solution Architect Principal leads the design and delivery of end-to-end technical solutions within GSS Engineering domain, ensuring that customer requirements are successfully and effectively delivered by a first class technical professional services team and NPS, mission impact and customer intimacy … What you’ll be doing*** Operates as an SME within own field of expertise, leading the design of technical and repeatable solutions that achieve customer requirements driving positive outcomes* Leads partnerships with business and operational stakeholders to conduct business and technical discovery, as well as collaborating closely with ...

processes across all sites. The role ensures robust, standardised and compliant technical systems that support operational excellence, audit readiness, and evolving legislative and customer requirements. Key Accountabilities Site & Group Technical Support Site support as requested (remote and on site), prioritised via Heads of Technical and Group Technical … Deliver against agreed plans Technical Governance & Stakeholder Engagement Attend Group and Category Technical meetings Build cross-functional relationships Influence adoption of best practice Legislation & Customer Requirements Support implementation of new legislation and customer requirements Translate into practical system solutions Knowledge, Skills and Experience Degree qualified ...

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate accounts … ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating fluidly with ...

Excellence may be for you. What youll do Our ServiceNow Technical Architects act as the technical design authority for complex ServiceNow solutions, ensuring customer requirements are translated into scalable, secure, and sustainable platform architectures. Key responsibilities include: Design and govern high quality ServiceNow solutions aligned to business processes … platform best practices. Translate business and functional requirements into robust technical architectures and implementation designs. Provide architectural governance, identifying and mitigating technical and delivery risks early. Act as a trusted technical partner to customers, communicating complex technical concepts clearly to technical and nontechnical stakeholders. Represent the ServiceNow Centre ...

Excellence may be for you. What youll do Our ServiceNow Technical Architects act as the technical design authority for complex ServiceNow solutions, ensuring customer requirements are translated into scalable, secure, and sustainable platform architectures. Key responsibilities include: Design and govern high quality ServiceNow solutions aligned to business processes … platform best practices. Translate business and functional requirements into robust technical architectures and implementation designs. Provide architectural governance, identifying and mitigating technical and delivery risks early. Act as a trusted technical partner to customers, communicating complex technical concepts clearly to technical and nontechnical stakeholders. Represent the ServiceNow Centre ...

Customer Relationship Engagement Lead Be the customer voice. Shape the service. Turn relationships into results. The Customer Relationship Engagement Lead is the primary interface between MBNL Operational Services and our customers. This role exists to ensure our customers experience joined-up, high-performing service delivery, backed … clear communication, credible plans, and visible improvement. You’ll own the customer relationship end-to-end—bringing together subject matter experts across Operational Services to provide a single, trusted view of performance, risks, improvements, and escalations. Your focus is simple but powerful: drive value for customers and their ...

Customer Contact Advisor - Porsche Experience Centre Location : Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary : £26,750 per annum + Potential Annual Bonus of 10% Contract : 37.5 Hours per week, Monday to Friday Rotational Hours … Electric vehicle salary sacrifice scheme, Employee assistant programme. We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 48,600 employees in more than 50 countries over five continents. ...

Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected … Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. ...