3 of 3 Customer Retention Jobs in the Thames Valley

Customer Success Manager Location: Newbury Job Type: Full-time, Onsite Opportunity Salary: c£32,000 to £45,000 per annum, dependant on experience We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our clients expanding team. The CSM will play a crucial role … building and maintaining strong relationships with both customers and partners, ensuring their satisfaction and retention. This position requires excellent communication skills, a customer-centric mindset, and the ability to manage multiple accounts effectively. Day-to-day of the role: Customer Relationship Management: Build and maintain strong, long-lasting ...

will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. … Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve as the primary commercial point of contact for your accounts. Set and manage clear expectations around scope, delivery ...

will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention, account growth, and overall satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. … Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve as the primary commercial point of contact for your accounts. Set and manage clear expectations around scope, delivery ...