15 of 15 Customer Retention Jobs in the Thames Valley

Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire | Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology … Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity ...

Description Head of Customer Experience Basic: £95,000 - £105,000 + Bonus + Stock + Benefits Why: Opportunity to transform the customer journey in an already very successful business Industry: Software Do you have experience in leading customer experience covering everything post-sale including, customer success … high-volume environment? Are you a genuine change manager, able to transform and build the systems, process, culture and programmes needed for customer success? The company are a leading global technology business with over 10,000 UK customers. Award winning and with high customer retention, they ...

Manage and develop a portfolio of international client accounts. Drive customer retention, satisfaction and account growth. Work closely with internal teams to deliver exceptional client experiences. Summary Account Manager opportunity with a growing technology business supporting a global client base. Manage and develop long-term customer … Account Management, Customer Success or a client-facing commercial role. Strong communication and stakeholder management skills. Commercial mindset with a focus on client retention and growth. Experience using Salesforce or similar CRM systems would be beneficial. Able to commute to Thame, Oxfordshire, with hybrid working flexibility available. ...

looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This … future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector ...

accountable for delivering the agreed business strategy, developing the leadership team and ensuring the business delivers sustainable profitable growth, operational excellence and exceptional customer outcomes. Working closely with the wider Pallas Group, the General Manager will lead the continued evolution of MWC Partners by increasing recurring revenue, expanding payments … leadership, direction and motivation across the business. Develop, coach and build a high-performing management team. Foster a culture of accountability, continuous improvement and customer focus. Lead organisational change and succession planning. Strategy Develop and execute the business strategy. Identify opportunities to increase recurring revenue, payments revenue and customer ...

automation and AI to improve efficiency. Work closely with Sales, Solutions, customers, vendors and partners to develop propositions, take our capabilities to market, understand customer challenges and identify opportunities to grow existing and new customer relationships. Own the successful delivery and commercial performance of the functions, overseeing project … delivery, utilisation, revenue, margins, pipeline, customer retention and Managed Services renewals. Develop our people and technical capabilities, ensuring team members maintain relevant certifications, build their skills and expertise, and that Saepio remains aligned with the evolving cyber security market. What are we looking for? We’re looking ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

continuous improvement and professional development.**Role Description**(Including, but not limited to)* Lead and develop a team of Microsoft sellers focused on net-new customer acquisition, customer retention and growth across all revenue streams* Set performance expectations tied to revenue growth and customer outcomes* Implement … Build executive-level relationships with Microsoft stakeholders and establish strong collaboration with Microsoft sellers to maximize co-sell opportunities* Ensure proactive lifecycle management and customer success alignment* Represent the organization in joint planning and partner reviews* Serve as an executive escalation point for complex acquisition deals, contract negotiations ...

internal teams to ensure contracts are processed efficiently and customers receive an exceptional experience throughout their lifecycle. Key responsibilities include: Processing and monitoring customer contracts through supplier portals Supporting customer onboarding and ensuring a seamless transition to live services Managing operational queries relating to billing, metering, contracts … usage Working closely with Sales and Customer Success teams to resolve issues and improve customer outcomes Producing reports and analysing customer data to identify trends and opportunities Supporting customer retention initiatives and helping to drive long-term satisfaction What we are looking for: Previous ...

Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR … performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational ...

serves as the trusted technical advisor for Mid-Market customers and channel partners across Ontario and Quebec. Working closely with Account Executives, Channel Sales, Customer Success, Renewals, and Services teams, the Senior SE is responsible for driving technical sales engagements, demonstrating the value of the Sophos cybersecurity portfolio … helping customers strengthen their security posture through strategic guidance and solution expertise. This role requires a highly motivated and customer-focused professional who can build credibility with technical decision-makers, lead technical evaluations, and support customers through every stage of the sales cycle. The ideal candidate combines strong cybersecurity ...

laptop provided to carry out duties. Company pension scheme after qualifying period. Supportive team Opportunities for career growth Competitive salary The Role: Lead generation, customer retention and growth. Client and site visits to evaluate needs, promote products and carry out surveys. Achieving and exceeding set sales targets. … pricing. Company and product presentations. Engaging with marketing to coordinate sales offerings, campaigns and promotions. Administrative duties including quote raising, record maintenance, and customer deposit payments etc. About You Full driving license. Technical experience Consummate sales professional with a proven sales track record (essential). Excellent customer service ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...