12 of 12 Customer Retention Jobs in the Thames Valley

Customer Success Manager (SaaS) Construction and Built Environment Tech Bracknell, Berkshire | Competitive Salary + Bonus + Excellent Benefits Shape the future of Customer Success. Are you an experienced Customer Success or Strategic Account Manager with a passion for helping customers achieve real business value from SaaS technology … Value Added Recruitment is looking for a commercially minded Customer Success Manager to manage a portfolio of strategic customers across EMEA, ensuring they successfully adopt our market-leading SaaS platform while driving customer satisfaction, retention and long-term account growth. This is a fantastic opportunity ...

Hybrid) At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor ...

looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This … future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

customers to source effectively, stock efficiently, sell profitably and service competitivelyKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers.This role ...

Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR … performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

delivering 60m worth of support over the next three years.The Role:The Head of Marketing is responsible for developing and executing Nominet’s customer marketing strategy to drive awareness, customer acquisition, retention and revenue growth for the registry business.This role ensures our domain, registry … aligned with organisational goals. You’ll lead a small high-performing team, oversee the full marketing mix, and work closely with Commercial, Product, Customer Success and Corporate Affairs teams.What You'll Be Doing:Develop and deliver a comprehensive marketing strategy aligned to business objectives, growth targets, and Nominet ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

Circana.Learn more at Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.Effectively Presents Solutions … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

Renewals Coordinator, you will be working alongside Softcat AM teams for some of our largest customers to provide a renewals process from onboarding the customer through to producing monthly renewals trackers and reviewing these with the customers. The ERMS (“Enterprise Renewals Management Service”) provides a tracking of renewals … This new role will form an essential part of our project to build a range of value-added services for contracted customers to drive customer satisfaction, retention and growth. The role is an exciting opportunity to influence the direction of this new venture and will provide excellent ...

IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … doing...Client Relationship Management and Retention• Manage the client relationship post-sale, supporting the implementation team and onboarding process.• Drive client retention through proactive engagement and ongoing support.• Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services.• Develop tailored ...