8 of 8 Customer Retention Jobs in the Thames Valley

client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities Manage and develop long-term strategic relationships with key customer accounts. … primary commercial contact for a portfolio of high-value clients. Build and maintain account development plans aligned to customer objectives and business priorities. Lead regular customer reviews, strategic meetings, and stakeholder engagement activities. Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed. Identify ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

will oversee the content strategy, manage a dispersed content marketing team, and ensure we deliver impactful, high-quality content aligned to business priorities, customer needs, and brand objectives. You will play a crucial part in shaping our narrative, supporting revenue goals, accelerating product adoption, and strengthening our presence across … Through your leadership of our Content Marketing team, you will help convey our brand voice and message, increase engagement with our security, product and customer stories, and drive measurable impact across the audience journey – from prospects and existing Sophos customers to our channel partners and the wider security industry. ...

client in the appointment of an experienced and commercially driven Global Sales Director. Our client is an award-winning technology organisation with a global customer base and a strong reputation for innovation. As part of their continued growth strategy, they are seeking a senior sales leader to lead … develop their international sales function, drive revenue growth, and strengthen strategic customer relationships across multiple markets. This is a significant leadership opportunity for an individual with a proven track record within SaaS, Cloud, UcaaS, Software, AI, Technology or related sectors. The Role The successful candidate will be responsible ...

experienced and driven Sales Support Manager/Internal Sales Manager to oversee and develop its internal sales function, helping to drive operational excellence, customer satisfaction, and revenue growth. This organisation is recognised as one of the UK's most established cyber security partners and an NCSC Assured Service Provider … Sales Team Lead will be responsible for leading and developing the internal sales team while supporting Account Managers and ensuring the smooth delivery of customer and partner engagements. Working closely with Sales, Customer Success, Professional Services, and Vendor Partners, you will play a key role in maintaining high ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

your accounts Escalating issues early and helping to resolve them quickly and professionally Working with senior team members on renewals, account growth and client retention Using AI tools and automation where relevant to improve process, reporting and efficiency What we are looking for You will need: Previous experience … across integrated campaigns involving multiple specialist teams What you will be measured on Success in this role will be based on client satisfaction, retention, renewal rates, account growth, quality of communication, accuracy of forecasting and your ability to identify risks early before they become bigger issues. What ...