1 to 25 of 32 Customer Retention Jobs in the Thames Valley

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

better outcomes and that there is great power in resolution. Own – We are thorough, thoughtful, and decisive. We anticipate what's next, what a customer might need, and then we deliver. That's how we get things done. And that's how we remain a leader. Customers trust … Overview As a member of the Global Marketing team, the Loyalty & Retention Marketing Manager will develop a deep understanding of the Medius customer lifecycle and key customer personas in order to create innovative, high-value marketing programs to help ensure Medius customers get the most value ...

million students, operating in over 100 countries. At Renaissance, our International Account Managers are at the heart of driving growth and delivering exceptional customer experiences. You'll manage strategic relationships with international schools, ensuring high retention, strong product adoption, and identifying opportunities for revenue growth through cross … selling and up-selling—all while maintaining outstanding customer satisfaction. Account Manager Job Responsibilities Drive customer retention through proactive relationship management and strategic account planning. Achieve revenue targets through renewals and growth opportunities. Develop and execute account strategies to maximize product adoption and usage. Identify ...

success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products. What … including CSMs, Account Managers, Support, and Product & Engineering. Together, we'll ensure our customers harness the full potential of our solutions, resulting in stellar customer retention and growth. Lead engaging and insightful discussions during regular customer meetings, providing progress updates, expert counsel, and strategic insights ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

account planning tools. Commercial Acumen: A proven track record of success in managing and growing complex multi-year enterprise engagements for SaaS products and customer retention. Life Sciences SaaS Industry Knowledge: Demonstrable experience and understanding of SaaS and cloud-based software models in the life science industry. Familiarity with … development industry and the e-clinical market. Ability to understand software product capabilities and integrations supporting drug development and communicate technical concepts and translate customer feedback into product roadmap insights. Cross-Functional Coordination and Project Management: The ability to work independently and lead cross-functional teams and coordinate complex ...

account planning tools. Commercial Acumen: A proven track record of success in managing and growing complex multi-year enterprise engagements for SaaS products and customer retention. Life Sciences SaaS Industry Knowledge: Demonstrable experience and understanding of SaaS and cloud-based software models in the life science industry. Familiarity with … development industry and the e-clinical market. Ability to understand software product capabilities and integrations supporting drug development and communicate technical concepts and translate customer feedback into product roadmap insights. Cross-Functional Coordination and Project Management: The ability to work independently and lead cross-functional teams and coordinate complex ...

account planning tools. Commercial Acumen: A proven track record of success in managing and growing complex multi-year enterprise engagements for SaaS products and customer retention. Life Sciences SaaS Industry Knowledge: Demonstrable experience and understanding of SaaS and cloud-based software models in the life science industry. Familiarity with … development industry and the e-clinical market. Ability to understand software product capabilities and integrations supporting drug development and communicate technical concepts and translate customer feedback into product roadmap insights. Cross-Functional Coordination and Project Management: The ability to work independently and lead cross-functional teams and coordinate complex ...

account planning tools. Commercial Acumen: A proven track record of success in managing and growing complex multi-year enterprise engagements for SaaS products and customer retention. Life Sciences SaaS Industry Knowledge: Demonstrable experience and understanding of SaaS and cloud-based software models in the life science industry. Familiarity with … development industry and the e-clinical market. Ability to understand software product capabilities and integrations supporting drug development and communicate technical concepts and translate customer feedback into product roadmap insights. Cross-Functional Coordination and Project Management: The ability to work independently and lead cross-functional teams and coordinate complex ...

understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value. Day in the life as an Account Executive (Sales) Managing … life as an Account Manager (Growth) Owning the full lifecycle of contract renewals and identifying upsell/cross-sell opportunities to increase customer lifetime value. Building deep, long-term partnerships through Strategic Account Management, including Quarterly Business Reviews (QBRs) Acting as the main point of contact and internal advocate ...

talented team, and while some have prior security experience, many have been successful at Vanta without it. We're scaling our Sales team with customer-focused Account Executives who will take ownership of their entire sales cycle, help to build our sales motion as we move up market … within your assigned territory Handle a substantial volume of both inbound and outbound activities to build a robust pipeline Leverage sales methodologies to uncover customer needs and pain points Responsible for all sales activity and monthly forecasting of revenue in Salesforce Partner closely with various resources throughout the sales ...

Title: Associate Client Executive Department: Sales/Retention/Customer Success Location: Remote + 1 day a week in Exeter office Role Summary The Associate Client Executive is responsible for managing and driving incremental upsell opportunities both within and outside the renewal period along with Cross sell … virtual channels, handles escalations and maintains a solid understanding of products and markets within their assigned subsegment. About The Role Own upsell opportunities, Validate customer needs, shape appropriate product solutions, and drive opportunities through to close. Identify opportunities to pass more complex cross-sell opportunities for Main Product ...

that matt Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs ...

sales? How should we reallocate our budget between different marketing channels to maximize ROI? What is the true impact of our promotional offers on customer acquisition and retention? Which customer segments are most responsive to our marketing efforts and why? What You'll Be Doing ...

design function. They've recently restructured after a period of fast growth, brought in a new CEO, and are now doubling down on profitability, customer retention and engagement. They still operate with an independent, start-up feel, but now with serious backing behind them. The team ...

intuitive, accessible, and enjoyable to use. Maybe that's why our product is so globally beloved. The Growth team is dedicated to driving new customer acquisition and expanding our user base. A highly-analytical and data-informed team, we work closely with cross-functional partners to design and implement … define hypotheses, design experiments, and measure impact on growth metrics Translate data insights and user feedback into thoughtful, intuitive design solutions that help drive customer growth, product usage, and revenue Apply your understanding of SaaS growth concepts, including customer acquisition, activation, retention, and monetization to your ...

ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping … property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend ...

About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward's cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased … customer engagement, retention, and overall satisfaction. Reward's Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world's largest retailers ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

accounts in industries such as law, accounting, real estate, and investment banking. Your focus will be on acquiring new business, fostering relationships, and ensuring customer retention. You are a results-driven professional with a passion for closing deals. Through disciplined planning and prioritisation, you will maximise outcomes from … market research. Deliver impactful product presentations and demonstrations. Manage the entire sales cycle from initial contact to closed deal. Collaborate cross-functionally with Customer Success, Product, Inside Sales, Account-Based Marketing, and other GTM teams to enhance customer engagement. Partner with global CFT to develop and implement strategic ...