11 of 11 Customer Retention Jobs in the Thames Valley

Manager - Customer Success

Hiring Organisation
Freshworks
Location
Slough, Berkshire, UK
Employment Type
Full-time
There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible ...

Commercial Account Executive, UKI (North Sales Team)

Hiring Organisation
Semrush
Location
High Wycombe, Buckinghamshire, UK
Employment Type
Full-time
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Commercial Account Executive, UKI (North Sales Team)

Hiring Organisation
Semrush
Location
Oxford, Oxfordshire, UK
Employment Type
Full-time
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Commercial Account Executive, UKI (North Sales Team)

Hiring Organisation
Semrush
Location
Reading, Berkshire, UK
Employment Type
Full-time
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Commercial Account Executive, UKI (North Sales Team)

Hiring Organisation
Semrush
Location
Slough, Berkshire, UK
Employment Type
Full-time
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Commercial Account Executive, UKI (North Sales Team)

Hiring Organisation
Semrush
Location
Milton Keynes, Buckinghamshire, UK
Employment Type
Full-time
sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Strategic Inside Sales Representative

Hiring Organisation
UserTesting
Location
Slough, Berkshire, UK
Employment Type
Full-time
UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world … strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams ...

Lead Insight Delivery Analyst

Hiring Organisation
Reward
Location
Slough, Berkshire, UK
Employment Type
Full-time
About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward's cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased … customer engagement, retention, and overall satisfaction. Reward's Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world's largest retailers ...

Digital Marketing Manager 12 Mth FTC

Hiring Organisation
Salt Search
Location
Aylesbury, Buckinghamshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£45,000 - £52,000 per annum
ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping … property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend ...

German-Speaking Account Manager, Mid-Market

Hiring Organisation
3E
Location
Slough, Berkshire, UK
Employment Type
Full-time
help grow and strengthen our presence across Europe—with a primary focus on customers in Germany. This role is ideal for a strategic, customer-centric relationship builder who enjoys learning about client needs and turning those insights into action. You'll work closely with mid-sized organizations to support … ideally within the small to mid-market segment. Experience working with technology, IT, SaaS, or subscription-based regulatory solutions is preferred. Expertise in client retention and renewal processing. Track record of consistent quota achievement as an individual contributor navigating larger deals, understanding complex sales cycles, and managing multiple ...

Product Owner

Hiring Organisation
SS&C Technologies
Location
Slough, Berkshire, UK
Employment Type
Full-time
financial markets, investment products, and portfolio construction principles Familiarity with API design and integration patterns in financial services Experience with user research methodologies and customer journey mapping Understanding of modern web technologies and their application in financial services Previous experience in client-facing roles or consulting within financial services … Success Metrics Product delivery velocity and quality Stakeholder satisfaction scores User adoption and engagement metrics Compliance with regulatory requirements and project timelines Client retention and satisfaction with product features Why You Will Love It Here! Flexibility: Hybrid Work Model Your Future: Professional Development Reimbursement, including access ...