9 of 9 Customer Retention Jobs in the Thames Valley

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

will oversee the content strategy, manage a dispersed content marketing team, and ensure we deliver impactful, high-quality content aligned to business priorities, customer needs, and brand objectives. You will play a crucial part in shaping our narrative, supporting revenue goals, accelerating product adoption, and strengthening our presence across … Through your leadership of our Content Marketing team, you will help convey our brand voice and message, increase engagement with our security, product and customer stories, and drive measurable impact across the audience journey – from prospects and existing Sophos customers to our channel partners and the wider security industry. ...

delivering £60m worth of support over the next three years. The Role: The Head of Marketing is responsible for developing and executing Nominet’s customer marketing strategy to drive awareness, customer acquisition, retention and revenue growth for the registry business. This role ensures our domain, registry … aligned with organisational goals. You’ll lead a small high-performing team, oversee the full marketing mix, and work closely with Commercial, Product, Customer Success and Corporate Affairs teams. What You'll Be Doing: Develop and deliver a comprehensive marketing strategy aligned to business objectives, growth targets, and Nominet ...

client in the appointment of an experienced and commercially driven Global Sales Director. Our client is an award-winning technology organisation with a global customer base and a strong reputation for innovation. As part of their continued growth strategy, they are seeking a senior sales leader to lead … develop their international sales function, drive revenue growth, and strengthen strategic customer relationships across multiple markets. This is a significant leadership opportunity for an individual with a proven track record within SaaS, Cloud, UcaaS, Software, AI, Technology or related sectors. The Role The successful candidate will be responsible ...

partnerships and growing existing client accounts across a range of sectors. Working closely with the Head of Commercial and cross-functional teams including Marketing, Customer Success and Product, you will take ownership of the sales pipeline, identify new revenue opportunities and help shape the company's commercial growth strategy. … sales professional who thrives on winning business, building relationships and exceeding targets. Key Responsibilities for a Sales Manager: Drive new business revenue while supporting customer retention and account growth. Develop and manage opportunities across both new and existing clients. Build strong relationships with prospects, customers and strategic ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Customer Success Manager, Software, SaaS, COR7600 A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

your accounts Escalating issues early and helping to resolve them quickly and professionally Working with senior team members on renewals, account growth and client retention Using AI tools and automation where relevant to improve process, reporting and efficiency What we are looking for You will need: Previous experience … across integrated campaigns involving multiple specialist teams What you will be measured on Success in this role will be based on client satisfaction, retention, renewal rates, account growth, quality of communication, accuracy of forecasting and your ability to identify risks early before they become bigger issues. What ...