16 of 16 Customer Retention Jobs in the Thames Valley

Senior Account ManagerPosition OverviewAs a Senior Account Manager, you will be responsible for driving growth across a portfolio of mid-market and strategic customer accounts. The role combines new business acquisition, account development, and strategic relationship management to deliver long-term revenue growth, customer retention … policy. If you have any questions after applying, please reach out to our recruitment team. ResponsibilitiesDevelop and grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … youve also worked in the following roles, wed also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

small and medium-sized business (SMB) sector. As a trusted advisor, youll help customers achieve their business goals through cloud-based technologies, working with Customer Experience, Customer Success and Product/Solution Sales Specialists. You can be based anywhere in the UK and this role is hybrid. About … Role Own customer retention and growth across your territory. Your responsibilities include: Build and deliver strategic account plans with clear short-term objectives and long-term goals. Develop strong relationships with key stakeholders, including senior decision-makers. Regularly assess customer needs, goals and challenges to identify ...

Account ManagerPosition OverviewAs an Account Manager you'll be identifying new business and growing customer relationships to drive gross profit and long-term account value. The role focuses on identifying new opportunities, positioning Advania's portfolio of solutions and services and helping customers achieve their business objectives through technology. … services, including Managed Services, Cloud, Microsoft, Security, Infrastructure, and Workplace solutions. Work closely with pre-sales specialists and solution architects to create compelling customer proposals. Maintain an accurate sales pipeline, CRM records, forecasts, and customer account plans. Stay informed on market trends, emerging technologies, and competitor activity ...

Identify opportunities across Cloud, Microsoft 365, Cybersecurity and Managed Services. Work with technical teams to develop IT Roadmaps and solutions. Manage contract renewals, client retention and account growth. What We're Looking For: Proven B2B account management experience within an MSP, IT services or technology environment. Strong track ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

will embrace you. Open up opportunities with HPE. Job Description: ITAD Account ManagerJob SummaryThe ITAD Account Manager is responsible for driving growth and managing customer relationships related to IT Asset Disposition (ITAD) services in EMEA region, supporting HPE, Channel partners and direct customers. Acting as the primary customer … strong relationships within HPE and key stakeholders and decision-makers. Conduct regular business reviews and identify opportunities for service expansion. Ensure high levels of customer satisfaction and retention. Business DevelopmentIdentify and pursue new qualified ITAD business opportunities. Develop proposals, quotations, and service agreements. Achieve sales targets and revenue objectives. ...

Account DirectorPosition OverviewAs an Account Director, you will drive strategic growth by introducing, developing and expanding key customer relationships across numerous sectors. You will lead complex sales opportunities, position Advania's solutions and deliver long-term revenue growth through strategic account development. Salary & BenefitsOur salaries are competitive within … this policy. If you have any questions after applying, please reach out to our recruitment team. ResponsibilitiesLead the acquisition, development, and growth of strategic customer accounts across commercial and enterprise markets. Develop executive-level relationships with key decision-makers, influencers, and stakeholders. Create and execute strategic account plans focused ...