5 Customer Retention Jobs in the Thames Valley

assists dealerships, finance and insurance companies improve their bottom line and make better decisions. Experts in vehicle valuation, residual value forecasting, vehicle stock sourcing, customer retention and much more, AutoGrab is focused on putting our subscriber base first and delivering extreme value. Our Mission Accelerating Innovation: Advancing … connecting networks, markets, and knowledge. Our data-driven approach empowers clients with real-time access to the entire automotive market, enabling informed decisions, enhanced customer connections, and accelerated innovation. Through our focus on shaping products that drive our clients' businesses forward and give them a competitive edge, AutoGrab leads … generating new leads and appointments. You will need to “live” in our CRM system and ensure that it is used to capture all existing customer activity and accurately record the status of all prospects. Skills and Experience Experience in generating new leads and setting high quality appointments. Ideally you more »

for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what more »

suite) and having an influence on the GTM strategy *Being a strategic partner who uncovers insights into business data to optimise Sales, *Marketing, and Customer success processes . *Making an impact in a high growth, fast paced business, taking ownership and accountability and providing accurate financial reporting and solutions … identifying variances and recommending corrective actions as needed. Process Optimisation Evaluate and optimise sales and revenue-related processes, including lead generation, sales operations, and customer lifecycle management. Implement data-driven strategies to improve sales efficiency, revenue growth, and customer retention. Cross Functional Collaboration Work closely with sales, marketing … and customer success teams to align goals, strategies, and initiatives to drive revenue growth. Work with CFO and finance on quotas, commission scheme design and execution. Collaborate with finance and accounting teams to ensure accurate and timely revenue recognition, billing, and financial reporting. Technology Enablement Leverage CRM systems (e.g. more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »