1 to 25 of 32 Customer Retention Jobs in the Thames Valley

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

individuals, organizations, and society to progress. There's still so much to build — and even more to discover. Go there with us... As a Customer Success Associate at Go1, you're pivotal in driving lasting customer value through engagement, adoption, and advocacy. Your focus spans customer retention … customers derive maximum value from our platform. We're seeking individuals with a knack for creative problem-solving, resilience, and a passion for customer success. Fluency in French is essential for this role. How You'll Make a Difference Supporting a rapidly growing customer base while balancing ...

leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. Position Overview: As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop ...

leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. Position Overview: As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop ...

millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … ideal candidate will be fluent in French and English with a strong understanding of hotel operations and hospitality technology will bring a customer-first mindset focused on retention, growth, and strategic partnership What You Will Do Strategic Account Management: Own and manage relationships with a portfolio ...

ready for a brand-new adventure, keep reading! Your team You'll work with Frontify's commercial teams, including our Sales, Customer Success, and Revenue Operations teams. They're international, motivated, collaborative, and based throughout Europe and New York. With their customer-centric mentality, they're focused … opportunities to drive Annual Recurring Revenue growth. You will proactively identify and close expansion opportunities using strategic account planning, value-based selling, and deep customer insights. You will build strong relationships with key stakeholders, including C-suite executives, acting as a trusted advisor to help them unlock maximum value ...

success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products. What … including CSMs, Account Managers, Support, and Product & Engineering. Together, we'll ensure our customers harness the full potential of our solutions, resulting in stellar customer retention and growth. Lead engaging and insightful discussions during regular customer meetings, providing progress updates, expert counsel, and strategic insights ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

Customer Communications Specialist Contract role Reading - Hybrid working We're looking for a Customer Communications Specialist to join our Customer Comms team. This role is central to delivering compelling, insight-led marketing communications to our Contract Voice, Broadband, and Pay As You Go customers - driving brand love … sell, and upsell. As part of the creative engine behind our email, SMS, and app campaigns , you'll turn strategic ideas into high-impact customer communications. You'll thrive in a fast-paced, collaborative environment , working closely with CVM, GTM, vendor partners, and the wider Marketing team to bring ...

Role HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long-term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their … Dublin and London offices or remote from anywhere in Ireland or the UK. In This Role You'll Get To Manage 100 – 200 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular ...

projects to expand Airwallex' presence in EMEA by partnering with a wide range of stakeholders throughout the business Advocate for the 'voice of the customer', creating customer centric strategies to improve customer experience, retention and to drive broad product adoption Drive competitive intelligence and market ...

into delivery. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations. Act as a thought leader and Input … technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners. Key Responsibilities Customer Opportunities - Work with customers, salespeople and Business Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining ...

Title: Associate Client Executive Department: Sales/Retention/Customer Success Location: Remote + 1 day a week in Exeter office Role Summary The Associate Client Executive is responsible for managing and driving incremental upsell opportunities both within and outside the renewal period along with Cross sell … virtual channels, handles escalations and maintains a solid understanding of products and markets within their assigned subsegment. About The Role Own upsell opportunities, Validate customer needs, shape appropriate product solutions, and drive opportunities through to close. Identify opportunities to pass more complex cross-sell opportunities for Main Product ...

that matt Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs ...

product data, which is used by the world's leading brands to make smarter decisions, faster. You'll drive strategic product development, support client retention and growth, and ensure our product direction aligns with Mintel's broader corporate strategy. Why This Role Matters As a Senior Product Manager … proposition and roadmap, you'll: Own and evolve key product areas (such as GNPD), driving measurable outcomes for our clients and the business. Translate customer insight and market trends into actionable product roadmaps. Collaborate cross-functionally to deliver high-quality, data-driven solutions. Influence product strategy and execution across ...

intuitive, accessible, and enjoyable to use. Maybe that's why our product is so globally beloved. The Growth team is dedicated to driving new customer acquisition and expanding our user base. A highly-analytical and data-informed team, we work closely with cross-functional partners to design and implement … define hypotheses, design experiments, and measure impact on growth metrics Translate data insights and user feedback into thoughtful, intuitive design solutions that help drive customer growth, product usage, and revenue Apply your understanding of SaaS growth concepts, including customer acquisition, activation, retention, and monetization to your ...

ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping … property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

office might be required. Qualifications Proven applied data science experience in commercial or CRM environments, with a strong focus on delivering models that drive customer engagement, retention, and lifetime value. Demonstrated ability to deliver end-to-end solutions, from ideation and experimentation through to production deployment … ongoing monitoring. Hands-on experience developing player value models or similar customer lifetime value models. Strong proficiency with large-scale data analytics to identify patterns, trends, and actionable insights. Solid Development Skills In Python for data science, prototyping, and model development SQL, including advanced use of window functions, partitions ...

looking for a Head of Product to lead the next phase of innovation and growth. In this role, you'll drive customer onboarding strategies, shape the future of Zilch's Membership offering and build agentic commerce experiences powered by AI. You will lead four product squads focused on delivering … teams to turn complex problems into scalable, high-impact solutions, while owning the P&L for your portfolio to ensure every initiative drives measurable customer and business outcomes. Your Work Will Include Driving scalable customer acquisition and onboarding strategies. Developing and optimising Zilch's Membership proposition and complementary ...