4 of 4 Customer Retention Jobs in the Thames Valley

Customer Communications Specialist Contract role Reading - Hybrid working We're looking for a Customer Communications Specialist to join our Customer Comms team. This role is central to delivering compelling, insight-led marketing communications to our Contract Voice, Broadband, and Pay As You Go customers - driving brand love, retention, cross-sell, and upsell. As part of … the creative engine behind our email, SMS, and app campaigns , you'll turn strategic ideas into high-impact customer communications. You'll thrive in a fast-paced, collaborative environment , working closely with CVM, GTM, vendor partners, and the wider Marketing team to bring new propositions to life that truly engage and deliver results. You'll collaborate with our in … quality copy. We're looking for someone who can juggle multiple workstreams, stay calm under pressure, and bring structure, creativity, and energy to everything they do. Responsibilities of the Customer Communications Specialist, include: Lead the creative development and delivery of customer communications across retention, upsell, and cross-sell activity Work with CVM and Marketing Managers to More ❯

models into production systems. Oversee the development and optimization of SQL queries, procedures, and scripts that support business intelligence needs. Commercial Focus: Leverage analytical insights to drive profit growth, customer retention, and operational efficiency. Collaborate with sales, marketing, and operations teams to ensure that lead management and data initiatives directly contribute to business profitability. Develop and deliver More ❯

strategicod to great with rewards that matt Objectives of Role: Delivering client projects to a high standard, and contributing to the revenue and profit for the company Ensuring client retention and satisfaction. Managing the financial aspects of client jobs. Working with Commercial Accountants in the Finance Department to ensure jobs are set up correctly and budgets, cost and More ❯

a growth-focused marketing specialist ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping data-driven campaigns, experimenting with … marketing, ideally in B2B software, property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend on experience and client requirements More ❯