6 of 6 Customer Retention Jobs in the Thames Valley

Customer Success Business Partner Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio . As a CSBP … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

based. We are a rapidly growing digital agency based in Oxfordshire. We have been established for over seven years and have an excellent client retention rate, which comes from our attention to detail and individually-focused strategies that ensure the best possible results. We are looking for someone ...

owners. Key Responsibilities Identify and secure new business opportunities across the UK and European markets. Manage and develop existing accounts, ensuring exceptional service and customer retention. Create tailored proposals, pricing strategies, and product recommendations to meet client needs. Collaborate with internal teams (production, logistics, quality, finance) to deliver seamless ...

bonus + benefits A leading UK Learning & Development provider is seeking a Senior Account Manager to lead and grow a portfolio of high-value customer accounts. This is a strategic role for an experienced account professional with a strong understanding of consultative, solutions-based selling … activity Collaborate with delivery, finance, bids, and operational teams Act as a mentor and role model within the wider team Maintain high levels of customer satisfaction and retention About You: Proven experience as a Senior Account Manager or similar role in Learning & Development, training, or professional services ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders ...