11 of 11 Customer Retention Jobs in the Thames Valley

small and medium-sized business (SMB) sector. As a trusted advisor, youll help customers achieve their business goals through cloud-based technologies, working with Customer Experience, Customer Success and Product/Solution Sales Specialists. You can be based anywhere in the UK and this role is hybrid. About … Role Own customer retention and growth across your territory. Your responsibilities include: Build and deliver strategic account plans with clear short-term objectives and long-term goals. Develop strong relationships with key stakeholders, including senior decision-makers. Regularly assess customer needs, goals and challenges to identify ...

Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...

implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces … with the business analysts, whether a process belongs in Zoho Desk or in a back-office system, keeping to the principle that Zoho handles customer communication while customer data stays in the system of record. Write clear requirements, process maps and acceptance criteria. Plan delivery in stages, starting ...