10 of 10 Customer Retention Jobs in the Thames Valley

Customer Success Business Partner Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio . As a CSBP … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

hours per week (Hybrid) Sector : Global Tech Job Description As an Account Executive Ad Sales, you practice and embody selling in both internal and customer settings. You use your comprehensive knowledge of your client's business, the advertising industry, and your vertical to identify and enable longer-term opportunities … more customers by driving joint business plan development, account-level strategy, and annual activation plans and developing new customer relationships and new revenue streams. You are a key contributor in delivering work including sales strategy development, pitching, customer relationship growth, and opportunity sizing. You influence cross-team collaborations ...

dynamic and experienced Senior Account Executive to join their team and help to expand their corporates Enterprise market presence (£500m+ turnover) while nurturing strong customer relationships. This role is to sell in to the DACH region. As a Senior Account Executive, you will be responsible for driving sales growth … with new business customers as well as cross selling and upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue ...

scoring & analytics, automated response). You will work closely with the CTO/founder, engineering, data/AI teams, UX/design, marketing, and customer-success to define product strategy, prioritise features, and deliver value to customers and the business. You will play a key role in shaping …/risk teams, GRC teams, supply chain teams). Key Responsibilities: Define and maintain a compelling product vision and roadmap aligned with business goals, customer needs and market dynamics (third-party risk, supply chain resilience, AI-driven intelligence). Engage deeply with customers (prospects, existing users) to understand their ...

based. We are a rapidly growing digital agency based in Oxfordshire. We have been established for over seven years and have an excellent client retention rate, which comes from our attention to detail and individually-focused strategies that ensure the best possible results. We are looking for someone ...

owners. Key Responsibilities Identify and secure new business opportunities across the UK and European markets. Manage and develop existing accounts, ensuring exceptional service and customer retention. Create tailored proposals, pricing strategies, and product recommendations to meet client needs. Collaborate with internal teams (production, logistics, quality, finance) to deliver seamless ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

positioning and revenue growth across a portfolio of digital products. This is a senior, hands-on role with responsibility for aligning marketing, sales and customer success to build a scalable and predictable commercial engine. Key Responsibilities for Head of Marketing & Commercial; Lead B2B and B2C marketing strategy, including brand … media and partnerships Drive demand generation and pipeline growth for B2B SaaS products Design and manage the sales funnel from lead through to live customer Oversee SDR/BDR activity and outbound strategy Provide oversight of customer success, onboarding, retention and upsell Own CRM (Salesforce) standards ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders ...