26 to 50 of 71 Customer Service Jobs in the North East

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … case volumes, trends, and performance Contribute to identifying recurring issues and continuous improvement opportunities What We're Looking For Experience in an administrative, complaints, customer service, compliance, or case management environment Strong organisational skills with the ability to manage multiple priorities and deadlines Excellent attention to detail, particularly ...

continue to grow, we're looking for ambitious Recruitment Consultants to join our team. Whether you're a graduate or have experience in sales, customer service, hospitality, business development or another people-focused role, this is an opportunity to build a rewarding career with uncapped earning potential, structured … ambitious people with the right attitude rather than extensive recruitment experience. You might be a graduate, or you may already have experience in sales, customer service, hospitality, retail, business development or another commercially focused role. You'll ideally have: Excellent communication and relationship-building skills. A confident ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

work hands-on across our core technology stack, which is built around Fortinet and Extreme, with plenty of Cisco in the mix across our customer environments. Firewall work sits right at the heart of the role, so a strong grasp of Fortinet FortiGate and network security will really … apart. You will also be a trusted point of technical authority for the wider service desk, sharing knowledge, mentoring less experienced engineers and helping to lift the standard of everything we deliver. Clear communication matters just as much as deep technical skill, as you will be working with customers ...

Supply Chain Operations Coordinator to join a busy and fast-paced supply chain team supporting a wide range of inventory, logistics and customer fulfilment activities. This is an excellent opportunity for someone with a background in logistics administration, customer operations, supply chain support or order management to gain … role As part of a multifunctional operations team, you will support a variety of supply chain and logistics processes, ensuring customers receive an excellent service while maintaining operational accuracy and efficiency. Key responsibilities include: Managing customer and stakeholder enquiries relating to orders, deliveries, returns and stock movements. Processing ...

Newcastle Strategic Solutions Limited is seeking an IT Service Desk and Support Manager to lead a high-performing IT support function. You will balance customer service with governance and compliance while shaping how colleagues experience technology. You will also drive improvements in self-service, knowledge management … service portals, working with incident, problem and service improvement teams to deliver value across the organisation. #J-18808-Ljbffr ...

Service Desk Engineer Hull £27,000 - £30,000 + Excellent benefits A well-established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands-on technical support for a user base of more than 500. You will have a track record of providing … things IT and contributing to the smooth running of a networks, systems and hardware. You will have strong troubleshooting, problem-solving and customer service skills as well as the ability to adapt to evolving technologies and contribute to process improvements. This role will be primarily based in central ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

difference in the world! Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes: Continually improving the Knowledge Management processes. Ensuring that Knowledge articles within the Knowledge Base … relevance, accuracy and currency. Work closely with all areas of IT support and development to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction. Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded, managed and used effectively. Examine potential areas ...

experienced, hands-on, CRM Executive to assist in developing and improving Verisure's communications with our customers. As a CRM Executive, reporting to the Customer Experience Manager, you will work proactively and strategically on all customer communications. You will be an integral part of the Customer Marketing … have a proven track record of creating email journeys, creating templates and achieving business goals. Responsibilities: Create and manage a communication strategyDevelop and implement customer communication journeysDesign email templates and calls-to-action (CTAs)Monitor and evaluate the success of email campaigns against key business KPIsSegment our portfolio based ...

requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience ...

CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

+ Excellent Company Benefits + Company Vehicle Homebased role covering Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further … CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the North East, including Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas. ...

trusted technical advisor, working closely with customers to understand their energy requirements and design tailored renewable energy solutions. Key responsibilities include: Conducting customer consultations and site surveys. Assessing customer energy usage and requirements. Designing Solar PV, Battery Storage and EV Charging systems. Preparing technical proposals, system designs … technical advice and recommendations. Supporting customers throughout the sales process from enquiry through to installation. Working closely with installation teams to ensure a smooth customer journey. Promoting the benefits of premium renewable energy technologies. Maintaining the highest standards of customer service and professionalism. About You Particularly interested ...

excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. Roles & Responsibilities: Provide on-site IT support, resolving incidents, service requests and user queries. Act as the first … system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus. Strong troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid ...

join our IT & Dev team in Newcastle. This is a senior, hands-on role with ownership of the quality, performance and maintainability of our customer-facing Shopify experience. The successful candidate will translate commercial and creative priorities into fast, accessible and engaging storefront experiences; lead theme architecture and front … engineering standards; and use data, experimentation and sound technical judgement to improve conversion and customer experience. Our e-commerce operation is centred on a multi-store Shopify Plus environment serving multiple international markets. The storefronts integrate with marketing, analytics, review, customer service, logistics and mobile-app platforms ...

location across Europe Contract Type: Permanent Job Purpose The Asset Management Excellence (AME) team drives integrated network performance across AFEMEA by optimizing asset safety, service, quality, and cost. We enable a future‐ready manufacturing footprint, aligned with S&OP and demand planning, to deliver superior customer service … term strategic objectives. Network Asset Utilisation Monitor opportunity pipelines and network capacity, providing long‐term forecasts for the Technology Group to inform market strategies, customer bids and deal strategies, and strategic capital investment decisions. Evaluate plant and asset performance against peers and move relevant value streams toward best ...

will also be essential. You will require very good interpersonal and communication skills at all levels are required. The postholder will have contact with service users and members of the public and have an important role in helping the service to run efficiently. About … Experience Essential Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence) Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative ...

Engineer On-site | Permanent | Competitive Salary + Benefits Our client is a well-established organisation with a strong focus on technology, operational resilience and customer service. As part of a growing IT function, they are looking for an experienced Cyber Security & Infrastructure Engineer to join their team and play ...

ensuring the business gets the maximum benefit from its systems. The Role A key focus of the role will be Maximo , alongside Oracle Field Service Cloud (OFS). While these platforms are critical to day to day operations, there is currently an opportunity to develop a much more structured … Water sites across the North and South, with the flexibility to adapt training around different teams and users. Key Responsibilities Design and deliver proactive, customer-focused systems training to permanent employees, agency workers and contractors. Develop structured training and induction plans for new starters and managers. Deliver training ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

business. You’ll also need the following skills and experience: Ideally degree educated and/or 3+ years of experience in similar roles. Customer service abilities, demonstrated by resolving user issues. Some experience working within structured ITSM frameworks, such as ITIL. Experience working with SQL/SSRS ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence ...

Recruitment Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire and Security roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...