26 to 50 of 52 Customer Service Jobs in the North East

Fire and Security Engineer

Hiring Organisation
Alecto Recruitment
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 42,000 Annual
industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

IT Support Analyst

Hiring Organisation
Forrest Recruitment
Location
Newcastle under Lyme, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum
established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where … resolutions · Assisting with the maintenance and updating of desktop applications and network infrastructure · Supporting system upgrades, deployments and rollout projects · Working within agreed service levels and ensuring a high standard of customer service What we're looking for: · Previous experience in an IT Support, Service Desk ...

Junior IT Support Technician

Hiring Organisation
Chisholm Bookmakers Ltd
Location
Ashington, Northumberland, North East, United Kingdom
Employment Type
Permanent
Salary
£24,000
genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide … excellent customer care and service. Install and configure computer software operating systems and applications. Monitoring and maintain computer systems and networks. Troubleshooting system and networking problems, diagnosing and solving hardware or software faults ensuring they are handled within an agreed time limit, within agreed processes and in a professional ...

Business Support Apprentice

Hiring Organisation
MEARS GROUP PLC
Location
Morton Tinmouth, Darlington, County Durham, England, United Kingdom
Employment Type
Full-Time
Salary
£28,088 per annum
real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused. What does a life as a Customer Service Apprentice look like? As an apprentice within our Darlington branch, you will be part … full range of tasks Strong communication skills both written and verbal Great interpersonal skills Great problem solving ability Ability to build and maintain positive customer and client relationships Engaged in customer journey environment Good written and verbal communication skills Basic numeracy skills Ability to understand and follow standard ...

Data Analyst

Hiring Organisation
Catalyst
Location
Gateshead, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £80,000 per annum, Negotiable
CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

IT Support Technician

Hiring Organisation
Wolviston Management Services
Location
Sedgefield, Stillington, County Durham, United Kingdom
Employment Type
Permanent
continuous improvement initiatives within the IT function. Working as part of a collaborative IT team, you will deliver a responsive and professional support service while helping to ensure systems remain secure, reliable, and fit for purpose. Key Responsibilities Provide first and second-line support for hardware, software, user access … network-related issues. Log, prioritise, investigate, and resolve support tickets in line with agreed service levels. Configure, build, deploy, and maintain laptops, desktops, and mobile devices. Support employee onboarding and offboarding processes, including account creation, permissions management, and equipment allocation. Perform routine system maintenance, software updates, patching, and health ...

Practice Manager

Hiring Organisation
Villette Surgery
Location
Sunderland, SR2 8AX, United Kingdom
Salary
Negotiable
Management Preparing and managing the practice budget Governance and Compliance Ensuring compliance with NHS regulations and contractual requirements. Patient Services Ensuring high standards of customer service Strategic Leadership Developing long-term business plans Digital Services Managing clinical and administrative IT systems About us Villette Surgery is a friendly … Organisation - Clinical Staff: Ensure GP rotas maximise use of available clinical time and plan clinical availability over long term; evaluate GP availability against national service delivery targets. Ensure full involvement of locums/salaried/Career Start GPs working in the practice; co-ordinate good employment practice; identify need ...

Temporary IT Technician *Newcastle / 3-6 Months

Hiring Organisation
Office Angels
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Temporary
Salary
£14.00/hour
troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience … service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting ...

Unified Communications Technician

Hiring Organisation
Jackson Hogg
Location
Team Valley, Gateshead, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
line and connectivity services Providing 1st and 2nd line technical assistance Troubleshooting network, telephony and hardware issues Working with suppliers and carriers to resolve service faults Supporting project delivery and customer onboarding activities Maintaining accurate technical documentation and ticket updates Essential Skills Telecoms, VoIP or Unified Communications experience … Strong fault-finding and troubleshooting abilities Knowledge of connectivity technologies and business communications Excellent customer service skills Ability to manage support tickets within agreed service levels Nice to Have Structured cabling experience Networking knowledge including routing and switching Experience with leased lines and hosted voice platforms ...

Technical Support Engineer - Hull

Hiring Organisation
Nextech Group Limited
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. … Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. ...

IT Technician

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £31,000 per annum
term career progression into areas such as Infrastructure, Security, DevOps and 2nd Line Support. About the Role: Working as part of a close-knit Service Desk team, you will provide first-line technical support to colleagues across the business, resolving a variety of hardware, software and Microsoft cloud-related … issues. The role is more involved than a traditional service desk position and offers exposure to a broad range of technologies. Key responsibilities include: Supporting users across Windows, Microsoft 365 and cloud technologies Managing accounts and devices using Active Directory, Entra ID and Intune Troubleshooting hardware, software and connectivity ...

Technical Support Engineer - Middlesbrough

Hiring Organisation
Nextech Group Limited
Location
Middlesbrough, North Yorkshire, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

IT Apprenticeship

Hiring Organisation
Northern Arch Learning Partnership
Location
C/O Queen Elizabeth Sixth Form College, Vane Terrace, Darlington, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
accurate support documentation, follow IT policies and security procedures, escalate complex issues when required, and use technical resources to deliver effective solutions. Deliver excellent customer service by building positive relationships with staff, contributing to IT improvement projects, and providing on-site technical support across multiple locations as needed. … Closing Date Thursday, 20th August 2026 Start Date Wednesday, 2nd September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Team working Qualifications English GCSE, grade 5 (Essential) Math GCSE, grade 4 (Essential) About the Employer ...

Fire and Security Engineer

Hiring Organisation
4way Recruitment
Location
Ryhope, Sunderland, United Kingdom
Employment Type
Permanent
Salary
GBP 36,000 - 40,000 Annual
Partner: 4way Recruitment Ltd - Specialists in finding the right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly with an accredited provider to secure a permanent Fire & Security Engineer for their expanding team. Our client … commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Call ...

Electrician - Site Install

Hiring Organisation
CDM Recruitment
Location
Cramlington, Northumberland, United Kingdom
Employment Type
Permanent
Salary
GBP 42,000 Annual
someone who enjoys learning new technologies and progressing their career. The Role Working as part of the Site Services team, you'll travel to customer sites across the UK carrying out the installation, commissioning, fault finding and support of Air Handling Units (AHUs) and associated electrical control systems. This … hands-on position suited to someone who enjoys working on-site, solving technical problems and delivering excellent customer service. Key Responsibilities Carry out electrical installation work on Air Handling Units (AHUs) across customer sites. Commission AHUs, condensing units and associated electrical control systems. Upload and download pre-written ...

Junior Account Executive

Hiring Organisation
Pareto
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Supply Chain Manager

Hiring Organisation
Nigel Wright Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Director, you will lead the end-to-end supply chain function, ensuring the efficient flow of raw materials, inventory and finished goods to support customer demand and production requirements.Managing a small planning team, you will be responsible for supply planning, inventory management, inbound logistics and supplier performance, whilst working … developing teams. Knowledge of ERP, MRP or business systems and experience supporting process or systems improvements. Commercially aware with the ability to balance customer service, cost and inventory performance. ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Darlington, County Durham, North East, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Business Development Manager

Hiring Organisation
AKA The Recruitment Specialists
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 45,000 Annual
sell products of the week/month Provide expert knowledge to customers for both orders and queries Speaking with customers in person providing excellent service requirements Attending client meetings to promote both the business and products in a professional manner Understand trends with clients and to push further potential … internal software system is again essential You must have a proven sales track record on building new business High attention to detail on customer relationship Reasons to apply: Strong Salary basic Company vehicle Great relaxed working environment This is a fantastic opportunity to join a renowned family business ...

Trainee Recruitment Consultant

Hiring Organisation
Tenth Revolution Group
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£27,600 per annum
comes from effort and consistency People-focused - confident communicators who can build rapport fast Experienced in fast-paced environments like sales, retail, hospitality, or customer service (a bonus, not a must) Why join TRG? If you're willing to put in the work, the rewards are real ...

Apprentice Sales Advisor

Hiring Organisation
EE
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
great starting salary of £22,527rising to £26,738aftercompletion of the apprenticeship. Plus, anuncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship(15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other … Access to a private GP 24/7 for you and your immediate family What youll be doing: At EE, we believe every customer interaction should be a positive experience.Youllspeak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending ...

Apprentice Sales Advisor

Hiring Organisation
EE
Location
North Shields, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge … Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong ...

IT Support & Network Administrator

Hiring Organisation
Paterson Enterprises
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£30,000
leading manufacturer and supplier of high quality lubricants. As part of our wider group of companies, we are committed to operational excellence and customer service. The IT function underpins our manufacturing, distribution and commercial operations by providing secure, reliable and responsive technology services. The Role: Based at GB Lubricants … will administer and improve the local network and core infrastructure, and collaborate with the group IT team to maintain shared standards, security controls and service levels across the group. This is a hands on role that blends daily support with proactive network, systems and security administration. Preferred Skills/ ...

Business Analyst

Hiring Organisation
Informed Recruitment
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£41000 - £42000/annum
Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...