Technical Support Consultant
- Hiring Organisation
- MRI Software
- Location
- London, UK
- Employment Type
- Full-time
Role SummaryAs a Technical Support Consultant you will provide advanced technical and application support across MRI Software's cloud and on-premise environments. Working within a high-performing Managed Services and Operations function, the role focuses on delivering excellent customer outcomes, supporting AI-enabled workflows, and contributing … database platforms, including monitoring, maintenance, backup, recovery, and performance investigations. Support MRI applications, web services, integrations, and associated technology platforms. Plan and deliver software upgrades, patching, and environment maintenance activities. Monitor platform health, analyse trends, and proactively identify opportunities to improve service reliability and customer experience. Collaborate with ...