26 to 50 of 51 IT Services Manager Jobs

Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor … exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing ...

seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting … will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition of new services into production. Key Responsibilities Service Operations & Incident Management Own and drive incident and problem management activities across the Service Group. Monitor service performance, application ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data ...

Service Continuity Manager (ITSC Manager) would be responsible for the overall delivery of business continuity and disaster recovery services for Capgemini clients. The successful candidate will be expected to work across different clients; the role requirements vary from client to client so there … rewarded through exposure to new challenges and opportunities.You will be joining a fantastic global team of ITSC professionals who deliver world-class services day in and day out giving Capgemini’s clients the confidence to know their business will be safe should a disaster occur.**Hybrid working:** The places ...

managed infrastructure customers. You will need to be credible in front of customer IT and infrastructure teams, understand the systems underpinning the services we deliver (power, cooling, connectivity, virtualisation, backup/DR, security), and translate operational and incident data into meaningful insight for customers. … incidents through to resolution, ensuring timely, accurate, and satisfactory outcomes. Be accountable for service quality and performance across colocation, cloud, network, and managed infrastructure services, ensuring capacity planning reflects customer growth, projects, and demand forecasts (power, rack space, connectivity, compute/storage). Take an active role in major ...

career that can take you across cities, countries, and roles. JOB SUMMARY Employment type: Full-Time The positionofUK-Ireland - IT Service Manager, isnewly established. The role will be based in ourUKOfficeand will be part of ourUKR&Ddepartment,which supportsthe store growth across thecountry.Additionally, the role willclosely … with product owners to drive issues through to resolution. Vendor Management — Manage relationships and performance of local and global IT vendors, ensuring services delivered meet business requirements, SLAs, and commercial expectations. IT Support — Partner with our third-party vendor to provide ongoing IT ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line ...

IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping... WKCL1_UKTJ ...

IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Service Continuity Manager (ITSC Manager) would be responsible for the overall delivery of business continuity and disaster recovery services for Capgemini clients. The successful candidate will be expected to work across different clients; the role requirements vary from client to client so there … rewarded through exposure to new challenges and opportunities. You will be joining a fantastic global team of ITSC professionals who deliver world-class services day in and day out giving Capgemini’s clients the confidence to know their business will be safe should a disaster occur. Hybrid working ...

Service Delivery, overseeing the Service Desk and frontline support teams, alongside key disciplines including incident, problem, change and asset management. With responsibility for services supporting around 6,500 staff, approximately 7,500 end-user devices and more than 60,000 support tickets each year, you will have the opportunity … patients. Job description Job responsibilities Provide strategic and operational leadership for the delivery of high-quality, customer-focused IT Support Services, ensuring service levels are met and continuously improved. Define, negotiate, and monitor IT service provision with Trust Operational Managers, ensuring alignment to clinical, operational ...

IT Service Operations ManagerSheffield (Hybrid – 3 days office/2 days home) | salary £45,000 - £50,000 + bonus Are you an experienced IT Service leader ready to step up and put your own stamp on a service operation that's about to be reshaped … future? Elevation Tech & Transformation are working exclusively with a leading Sheffield-based business to find their next IT Service Operations Manager. This is a genuine opportunity to lead a well-established, high-volume service function during a period of real investment and transformation. You'll take ownership ...

customer experience within the team. Support the development and maintenance of ITIL based process to improve the delivery of IT services to the Trust and will be the owner for Incident, Problem Management and the Major Incident manager First escalation point for tickets, issues … part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home ...

JUICE is seeking an IT Service Manager for the UK & Ireland to lead end-to-end regional IT projects, ensure service delivery, and manage vendor relationships. The role collaborates with Global HQ, local facilities, and retail operations to enforce global standards while adapting locally. … will oversee on-site IT support, CSI initiatives, and performance reporting, driving improvements in store IT and business processes in a fast-paced retail environment. #J-18808-Ljbffr ...

Mapletree Investments Pte Ltd. is seeking a Senior Manager/Vice President of Information Systems & Technology to lead three IT functions from London: Entrata service management, end-user support, and governance of the corporate IT network and systems. The ideal candidate … years in IT operations with at least 3 years in management, strong leadership, and a deep understanding of enterprise apps, IT infrastructure, and cloud tech. #J-18808-Ljbffr ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should … Management as specialties.Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.Working toward professional Project Management certification recommended.As a manager, provides direction to staff members in meeting established schedules ...

Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages … readiness activities. * Define support structures, ownership models, SLAs and governance controls. * Partner with infrastructure, cloud, application, security and supplier teams. * Ensure smooth transition of services into BAU operations. * Drive operational resilience, regulatory alignment and continual improvement. What We Are Looking For Strong experience in Service Design, Service Transition ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from ...

already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. … genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear ...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September March 2027 Working Hours 37 hours per week, Monday to Friday, 09 00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage … operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders, and service ...