1 to 25 of 51 IT Support Jobs in the West Midlands

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

proud to be in partnership with a long-established and reputable defence engineering firm based in the Birmingham area. We are currently recruiting on their behalf for an experienced IT Support professional to join their I.T Department on a full-time, permanent basis. This position offers a salary of up to £35,000 Per annum based on experience … opportunity to work within a secure and progressive environment focused on reliability, innovation, and continuous improvement. Our client operates a busy and growing site with a wide range of IT systems, infrastructure, and critical business applications. They are seeking a proactive and technically strong individual to help maintain and enhance IT operations, provide day-to-day support, and drive forward system improvements to meet the growing demands of their customers. IT Support Main Responsibilities: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, and related hardware/software. Manage and deliver business-critical IT tasks and system improvements. Support and enhance productivity by enabling smarter More ❯

Join a rewarding role as an IT Support and Systems Administrator in the FMCG industry, where you will play a key role in maintaining and supporting IT systems. Based in Redditch, this permanent position offers a great opportunity to work in a fast-paced environment. Client Details This role is with a well-established organisation in the … company operates as a medium-sized business and is recognised for its focus on efficient operations and delivering quality products to its customers. Description Provide first and second-line IT support to resolve technical issues promptly. Maintain and monitor IT systems to ensure optimal performance and reliability. Assist in the setup, configuration, and deployment of hardware and … software. Manage user accounts and permissions to ensure system security. Collaborate with the Technology department to implement system upgrades and improvements. Document IT procedures and provide training to end-users as required. Monitor system performance and troubleshoot issues proactively. Ensure compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator More ❯

Join a rewarding role as an IT Support and Systems Administrator in the FMCG industry, where you will play a key role in maintaining and supporting IT systems. Based in Redditch, this permanent position offers a great opportunity to work in a fast-paced environment. Client Details This role is with a well-established organisation in the … company operates as a medium-sized business and is recognised for its focus on efficient operations and delivering quality products to its customers. Description Provide first and second-line IT support to resolve technical issues promptly. Maintain and monitor IT systems to ensure optimal performance and reliability. Assist in the setup, configuration, and deployment of hardware and … software. Manage user accounts and permissions to ensure system security. Collaborate with the Technology department to implement system upgrades and improvements. Document IT procedures and provide training to end-users as required. Monitor system performance and troubleshoot issues proactively. Ensure compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator More ❯

Join a rewarding role as an IT Support and Systems Administrator in the FMCG industry, where you will play a key role in maintaining and supporting IT systems. Based in Redditch, this permanent position offers a great opportunity to work in a fast-paced environment. Client Details This role is with a well-established organisation in the … company operates as a medium-sized business and is recognised for its focus on efficient operations and delivering quality products to its customers. Description Provide first and second-line IT support to resolve technical issues promptly. Maintain and monitor IT systems to ensure optimal performance and reliability. Assist in the setup, configuration, and deployment of hardware and … software. Manage user accounts and permissions to ensure system security. Collaborate with the Technology department to implement system upgrades and improvements. Document IT procedures and provide training to end-users as required. Monitor system performance and troubleshoot issues proactively. Ensure compliance with company IT policies and best practices. Profile A successful IT Support and Systems Administrator More ❯

Tel Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. Role Tel Group is seeking an enthusiastic and … motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. You’ll work alongside experienced engineers to provide 1st line support to our education … customers — resolving helpdesk tickets, assisting with hardware and software setups, and supporting day-to-day IT operations. You’ll also have the opportunity to develop skills in networking, cloud services, and cybersecurity as part of your structured apprenticeship training. This is a fantastic opportunity to build a solid foundation in IT support within a dynamic, friendly, and More ❯

IT Support Engineer (Based in Kidderminster College) ROLE DESCRIPTION Are you passionate about technology and delivering excellent customer service? We're looking for a proactive and skilled IT Support Engineer to join our Information and Data Services team at NCG. In this role, you'll be the go-to person for IT support across … colleagues and learners make the most of systems like Microsoft Teams, Office 365, and a range of hardware and software platforms. You'll be involved in everything from desktop support and AV maintenance to digital transformation and major IT rollouts. What You'll Be Doing: Providing first and second line IT support across multiple sites. Supporting … networks teams. Keeping asset management and service desk systems up to date. Training staff and contributing to service improvement plans. What We're Looking For: Strong experience in desktop support and IT project rollouts. Excellent knowledge of Microsoft, Apple, and Office 365 environments. Operational experience with Active Directory and AV systems. Great communication and customer service skills. A More ❯

IT Support Technician | Solihull | Enhanced DBS is a MUST on the update service | Worked in a school before | 1- Month Contract (possibility of extension) | £150-£200 p/day (INSIDE IR35) MUST HAVE EXPERIENCE IN A SCHOOL! Our client is looking for an experienced IT Support Technician to join a school on on a 1-month … contract. The role involves providing day-to-day technical support to staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as … the first point of contact for IT queries. Resolve common IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. IT Support Technician | Solihull | Enhanced DBS is a MUST on the update service | Worked in a school before | 1- Month Contract (possibility More ❯

Your new company We are currently seeking an IT Support Engineer (1st line) to work with a reputable financial services organisation 5 days per week in Bromsgrove. This organisation, which has a passion for developing their staff, is currently experiencing a steep growth curve, and as such has a fantastic opportunity for an IT Support Engineer … as a point of contact for first contact issues, logging all work requests on the internal ticketing system and keeping users up to date with tickets.You will offer expert IT support services, troubleshooting hardware, software, and network issues efficiently for employees across uk locations whilst liaising with third party companies to ensure computer and telephony systems and software … travel to different sites will be required, so must have a driving licence. Your new role My client is looking for the right candidate to work as 1st Line Support Engineer; building laptops, hardware and software troubleshooting and fixes. The role also involves travel every few weeks to their other sites for fixes. What you'll need to succeed More ❯

Lead IT Support Engineer (2nd Line) Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software … and systems, ensuring that IT works effectively across the business. The Role As the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support. The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary. * Liaise and … across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change projects. * Consult with managers and other departments as required * Document processes, assets and perform diagnostic tests. * Train end-users on More ❯

We’re recruiting for an IT Support role based in Cradley Heath , working closely with the IT Director in a hands-on and varied position. This is a great opportunity for someone looking to develop into a more technical role — perfect if you enjoy problem-solving, working with data, and improving processes. Key Responsibilities Support the … IT Director with day-to-day system and data management tasks. Handle and process image data and files accurately. Convert and upload data files into the internal system. Manage spreadsheets and maintain accurate data records. Process data into different sales order formats. Assist with technical problem-solving and IT support tasks across the business. Contribute to ongoing … IT projects and process improvements. Skills & Experience Previous experience in an IT support, data processing, or similar technical role. Strong problem-solving skills and attention to detail. Confident working with spreadsheets (Excel or similar). Ability to manage and process large amounts of data accurately. Eagerness to learn and progress into a more technical position. Excellent communication More ❯

Account Manager (IT Support) Bromsgrove £30,000 - £35,000 + £50,000 OTE + Training + Progression + Company Benefits Are you an Account Manager with a good understanding of IT, looking to work with an well established, rapidly growing IT support business? Do you want to work for a business that prides itself on … career whilst having the opportunity to significantly increase your earnings through bonusses? On offer is the chance to work in a rapidly expanding business, focusing on providing the best IT support and service in the industry that also can offer un-paralleled progression into senior team member. The company prides itself on over 99% positive feedback on their … services. Achieving this with over 21,000 tickets this year. The business aims to be an IT Provider that ensures their clients IT drives their business forward. The ideal candidate will have sales experience and a good understanding of general IT systems. THE ROLE: Managing existing clients and providing IT consultancy and planning solutions Visiting clients More ❯

IT Support Engineer (1st/2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong understanding in 1st line support and some exposure to 2nd … is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first … point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and Microsoft 365 Manage user accounts and permissions via Active Directory Escalate more complex issues to 2nd More ❯

IT Support Engineer - Birmingham (Onsite 5 days per week) Are you a driven and energetic IT professional ready to take on your next challenge We're looking for a 2nd Line IT Support Engineer to join a busy, fast-paced team supporting a key NHS environment in Birmingham. What you'll be doing Providing 2nd … line technical support across desktop, infrastructure and application environments Supporting and maintaining Microsoft-based systems (Windows 10/11, Office 365, Active Directory, Azure, Intune, etc.) Managing incidents, troubleshooting hardware/software issues and escalating where necessary Delivering outstanding customer service to end users and ensuring SLAs are met Collaborating with internal teams and external suppliers to ensure smooth … day-to-day operations What we're looking for: Previous NHS or healthcare sector IT support experience (highly desirable) Strong knowledge of Microsoft technologies - O365, Active Directory, Windows Server, Azure, Intune, etc. Confident supporting a wide range of users in a busy environment Excellent communication and problem-solving skills A proactive, energetic attitude - someone who loves getting stuck More ❯

Lead IT Support Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin team. … This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing … improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support More ❯

IT Support Engineer Location: Birmingham Jewellery quarter (Head Office) with ad-hoc travel to other company sites (Company car provided) Start Date: January/February Reporting To: Head Office Manager Purpose of the Role To provide comprehensive IT support across the company’s infrastructure, ensuring smooth operations at the Birmingham Home office and other retail sites. … This includes hardware, software, and network support, as well as managing user accounts and troubleshooting issues both remotely and on-site. Key Responsibilities Technical Support Provide first-line and second-line support for all IT-related issues across factory and retail sites. Troubleshoot and resolve hardware and software problems for desktops, laptops, printers, servers, and EPOS … systems. Manage Office 365 accounts, email configurations, and Microsoft cloud storage. Configure firewalls and maintain network connectivity (Wi-Fi). Support EPOS systems and liaise with external vendors when necessary. Infrastructure Management Maintain and update IT equipment at all sites. Assist with physical setups (cabling, network installations) if new sites open. Ensure GDPR compliance in handling customer data. More ❯

IT Support Engineer Bromsgrove (with occasional travel to additional sites) £30,000-32,000 REED Technology are currently supporting a well-established, forward-thinking organisation in their search for an IT Support Engineer to join their growing internal IT team. This is an excellent opportunity for someone who thrives in a busy environment, enjoys problem … solving, and is passionate about delivering a high-quality IT service to colleagues across the business. This role plays a key part in ensuring the smooth running of IT operations and would suit someone who is proactive, customer-focused, and confident handling a wide variety of technical tasks. Responsibilities : Act as a key point of contact for internal … IT queries, managing and updating tickets through the internal helpdesk system. Work closely with multiple locations, including occasional site visits, to support fault resolution and deliver high-level IT services. Troubleshoot hardware, software, and network issues across the organisation. Escalate complex issues to senior engineers or management when required, while maintaining ownership of the ticket lifecycle. Liaise More ❯

As an IT Support Field Engineer Apprentice, you will gain hands-on experience delivering technical support to clients across multiple locations, including schools and business environments. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills. Role Main role/Responsibilities [will include but not … be limited to]: Travel to schools and business customer sites to provide on-site IT support. This is a field-based role requiring regular travel to customer sites, so a willingness to be mobile and work independently is essential. You will be provided with a company car as well! Assist in the installation, configuration, and maintenance of desktops, laptops … tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies More ❯

This is an exciting opportunity for an IT Project Support Engineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established organisation … within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues promptly. … Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience: · Microsoft More ❯

This is an exciting opportunity for an IT Project Support Engineer to contribute to technology projects within the industrial and manufacturing sector. The role is based 5 days onsite in Redditch and requires a professional with technical expertise to support the implementation and maintenance of IT systems. Client Details The employer is a well-established organisation … within the industrial and manufacturing sector. They are a medium-sized company that values technical innovation and operational excellence to maintain their competitive edge. Description Provide technical support to ensure the smooth implementation of IT projects. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor IT systems and troubleshoot any technical issues promptly. … Collaborate with team members to ensure project deliverables are met on time. Document system processes and maintain accurate records for future reference. Support the development and testing of new IT solutions to enhance business operations. Maintain compliance with company policies and industry standards. Communicate effectively with stakeholders to provide updates on project progress. Essential Skills/Experience: Microsoft More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes … and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across More ❯

This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of IT Support within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯