1 to 25 of 53 ITIL Certification Jobs

escalations, managing customer expectations during these periods and managing service teams to ensure resolution as well as root cause analysis to support service improvements ITIL Intermediate or expert with extensive knowledge and experience working within an ITIL best practice, in a high complex, commercialised& global environment. … outcomes, ideally within service operations discipline. Deep understanding of future digital, data and market trends and how these will influence customer behaviours and needs. ITIL Certification: Certification in ITIL is essential, demonstrating a solid understanding of IT service management principles and practices. Security Clearance (SC) will ...

Azure, AWS. Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement. TOGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools ...

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance ...

global team of Service Desk Managers You will have experience of working in a large-scale environments (4,000+ users) You will have an ITIL certification and good knowledge of ITIL processes Experience working to the follow the Sun model You will have exceptional communication skills. ServiceNow ...

Computer Science, Management Information Systems, Business, or related field, OR equivalent work experience required. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred. Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets. Strong knowledge … years of experience in implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred. Experience in relevant ITIL support and delivery processes. Experience in providing and managing customer support in a highly matrixed organization. Ability to work on multiple and complex projects. ...

Computer Science, Management Information Systems, Business, or related field, OR equivalent work experience required. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred. Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets. Strong knowledge … years of experience in implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred. Experience in relevant ITIL support and delivery processes. Experience in providing and managing customer support in a highly matrixed organization. Ability to work on multiple and complex projects. ...

Computer Science, Management Information Systems, Business, or related field, OR equivalent work experience required. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred. Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets. Strong knowledge … years of experience in implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred. Experience in relevant ITIL support and delivery processes. Experience in providing and managing customer support in a highly matrixed organization. Ability to work on multiple and complex projects. ...

Computer Science, Management Information Systems, Business, or related field, OR equivalent work experience required. Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred. Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets. Strong knowledge … years of experience in implementation and optimization in a complex, multi-site environment. Experience with Epic and associated products strongly preferred. Experience in relevant ITIL support and delivery processes. Experience in providing and managing customer support in a highly matrixed organization. Ability to work on multiple and complex projects. ...

troubleshoot and resolve hardware, software, network, and system issues. line management or team lead experience Demonstrated ability to work effectively in a team environment ITIL certification or experience? Excellent communication, customer service, and interpersonal skills Experience of Service management tools eg ServiceNOW, SysAID etc Willingness to learn ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing ...

Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying ...

tools and incident management platforms. Experience managing major incidents, on-call rotations, and post-incident reviews. Strong stakeholder management, communication, and vendor liaison skills. ITIL certification or equivalent experience in ITIL-aligned service management environments. Attention to detail in handling payment disputes and compliance reporting. What Sets ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modelling tools and frameworks. Must hold ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … security policies. Additional Requirements Likely to require on-site work at customer location in Barrow-in-Furness as part of project delivery. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modelling tools and frameworks. Must hold ...

processes, documentation, and incident handling playbooks. Team Development Provide mentorship, technical coaching, and performance feedback to analysts across all levels. Support ongoing training and certification initiatives to keep the SOC ahead of emerging threats. Promote a culture of collaboration, technical curiosity, and operational excellence. Strategic Collaboration Partner with global … experience in Cybersecurity, Information Technology, or related field. SANS 503/504/508/572 or equivalent. CREST certifications or similar advanced credentials. ITIL certification and/or ISO 27001 implementation experience. Proficiency in Python, PowerShell, regex, bash, or other scripting languages for automation and threat hunting. ...

most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...