1 to 25 of 52 ITIL Certification Jobs

technical audiences. Team Collaboration: Ability to work closely with colleagues and other IT teams to deliver seamless support. ITSM Knowledge: Proficiency in ITIL processes and experience with ITSM tools such as ServiceNow. Analytical Skills: Competence in analysing incident trends and contributing to root-cause analysis. Additional Responsibilities: Training & Development … management. Familiarity with Enterprise Systems: Exposure to: Active Directory (on-prem and hybrid) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure AD for identity management ITIL Certification: ITIL Foundation or higher. Technical Certifications: Microsoft, ServiceNow, or other relevant certifications. Remote Support Tools: Experience with SCCM, Intune, or similar. ...

assume architectural responsibility. Previous experience developing .Net applications Experience architecting Microsoft .NET applications Experience with SQL server, Kubernetes, Postgres, NoSQL Knowledge of TOGAF and ITIL Experience of working with commercial off the shelf and bespoke solutions Methodical, organized and results-driven communicator with great attention to detail Adaptability … ability to collaborate with diverse teams in different environments and stakeholders at all levels Desirable Skills and Experience TOGAF Practitioner certification ITIL certification Experience with architecture tools such as Orbus iServer and MS Visio. Domain Driven Design, Modelling - Relationships, topologies, Sequence Diagrams, UML, ArchiMate etc. Understanding ...

support its external customers and internal staff. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments … designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose ...

Service Design, Business Analysis or Project Implementation roles, ideally with GDS experience Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. ITIL Certification Experience with ServiceNow and implementing a service into ServiceNow is essential. Preferred Qualifications Experience within data centre management, application hosting, network services ...

Type: Full Time Key Responsibilities Platform Implementation & Architecture: lead end‐to‐end implementation and optimization of ITSM platforms, design scalable ITSM workflows aligned with ITIL best practices, configure advanced automation using workflows, business rules, and triggers, and build and optimize service catalogs and self‐service portals. CMDB & Asset Management … service catalog design. Experience designing and managing CMDB and asset management systems. Familiarity with REST APIs, integrations, and automation tools. Strong understanding of ITIL frameworks. Preferred Qualifications ITIL certification (Foundation or higher). Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management). Experience leading ITSM ...

Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM workflows aligned with ITIL best practices Configure advanced automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration … Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Basic scripting knowledge (JavaScript ...

experience driving operational excellence and developing scalable, repeatable service management processes. A passionate advocate for high-quality service delivery, with strong practical knowledge of ITIL frameworks and service management best practices; ITIL certification is desirable. Commercially aware with experience managing budgets, balancing operational priorities, and making informed ...

levels and skillsets, provide training and support where required Knowledge/Experience/Skills Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss ...

senior level in specialist area Microsoft Certified Infrastructure expert qualification/s in Windows Server and Azure technologies or equivalent experience Desirable ITIL qualification or equivalent IT Service Management qualification or equivalent experience Experience Essential Significant demonstrable experience of managing the delivery and support of IT networks ...

Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. ...

Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. ...

support service provided to staff, students, and associates. The ideal candidate will ensure that standardised methods and procedures, based on the ITIL best practice framework, are used for efficient and prompt handling of all changes to minimise the impact on service quality. Day-to-day of the role: Support … daily operation of the Change Enablement process, providing advice and guidance on Change Enablement and other ITIL-related aspects. Deputise for the Change Enablement Practice Manager, including reviewing changes and chairing the Change Advisory Board (CAB). Create and maintain Service Management Process documentation, including process mapping diagrams ...

systems Ability to troubleshoot and resolve IT issues efficiently Some knowledge of networking technologies Full driving licence and access to transport Desirable (Not Essential) ITIL certification Experience with ServiceNow or other service desk platforms Exposure to Cisco Unified Communications/telephony systems Why Apply? Join a well-established ...

information protection controls. Experience managing IT assets, spare stock, software licensing or vendor renewals. Relevant Microsoft, Azure, Microsoft 365, security, networking or ITIL certifications. Experience working in a customer site, managed service, professional services or multi-stakeholder support environment. Ability to identify service improvement opportunities and help reduce recurring ...

data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification Knowledge of development life-cycle best practices Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems. ...

communication skills Ability to multi-task and stay flexible in a dynamic work environment Preferred Qualifications: Currently active government security clearance PMP, Agile, SAFe, ITIL certifications About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable ...

operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony … automation. Familiarity with working in regulated or highly audited environments. Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g. Azure) ideal. Management or leadership training ...

skills Experience managing enterprise transformation programs Strong communication, governance, and delivery management capabilities Ability to work in hybrid and fast‐paced delivery environments Preferred ITIL certification or ServiceNow certifications Experience managing telecom digital transformation programs Knowledge of enterprise operational support systems Experience handling global or large‐scale delivery ...

Desirable CompTIA A+ and Network+, Security + or equivalent. IT based A level Grade C or above/BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. ...

problem-solving capability. Strong documentation writing and process modelling skills. Experience in manufacturing, engineering, or complex operational environments. Formal BA project management or ITIL qualifications (Desirable) We Will Offer You: We believe our people deserve to feel supported, valued and empowered, both inside and outside of work. That ...

Experience working as a Release Manager in a Financial Services organisation or other high regulated environment would be an advantage If you hold an ITIL certification this would also be an advantage although not essential What you'll get in return The organisation offers a great working environment ...

skills and capabilities and will consider workload and professional development. Your knowledge/skills, education, and experience: Knowledge/Qualification/Training/Certification: Bachelor’s degree from an accredited institution, with degree preferred in Computer Science, Information Technology Systems Security or related field. Master’s degree preferred. Communication … title of the position. Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP) Certification. Knowledge of Information Technology Infrastructure Library (ITIL) (certification preferred) with respect to security administration and information technology governance in a multiplatform environment. Experience in establishing cybersecurity and risk metrics for reporting. ...