1 to 25 of 183 ITIL Certification Jobs

desk performance, including complaints and plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. The creation and maintenance … desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to … Group Policy Support. Strong technical proficiency in Windows Server and Linux (preferable) operating systems. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. ITIL Version 4 Foundation Level certification. Relevant Technical Certifications. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being More ❯

stakeholders across global regions. Strong problem-solving and analytical skills, with attention to detail. Service Management Experience managing third-party vendors and holding them accountable for delivery. Familiarity with ITIL service delivery practices and tools such as FreshService, ServiceNow, or JIRA. Ability to balance business priorities with operational stability. Education, Experience and Certifications Post-secondary degree or equivalent in … or a related discipline. Minimum 5 years' experience in HR systems management, including SAP SuccessFactors or similar platforms. Experience managing HRIS or application support teams in a global environment. Certification in SuccessFactors or relevant HR technology preferred. Project management or ITIL certification advantageous. Experience in legal, professional services, or similarly complex organizational structures desirable. Fluency in English More ❯

financial tracking, and risk assessments ? Drive a culture of continuous improvement, knowledge sharing, and operational excellence ?? What You Bring ? Degree in IT, Computer Science, or relevant field ? Accredited in ITIL, Prince2, APMP, or equivalent ? Eligible for security clearance (BPSS or higher), ideally you will have lived in the UK for a minimum of 3 years and have permanent residency … need to stay locally to attend the office 2 days a week, a local accommodation allowance is available for eligible employees Qualifications Degree in an I.T. related subject with ITIL certification Why is this a great opportunity? Chance to be part of a huge green energy/sustainability project, helping the UK to achieve it's zero carbon More ❯

environment. Understanding of company operations, with knowledge of core business and rail industry systems being advantageous. Technical qualifications and skills Degree in an IT discipline (or equivalent experience), with ITIL certification preferred. Hands-on experience with: Microsoft technologies (including Active Directory) Core understanding of networking and firewalls AWS, Azure and Oracle cloud platforms IAC, Terraform and GitHub Skilled More ❯

and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯

guides and Standard Operating Procedures (SOPs) Experience with Kanban, Agile, or project management applications and methodologies Certified Information Systems Security Professional (CISSP), CompTIA Network+, or Information Technology Infrastructure Library (ITIL) certification(s) Experience supporting the Intelligence Community or a DoD, Army, or Joint Staff classified program Experience as a U.S. Army Information Management Officer and/or coordinating … degree and 4 years of experience, or HS diploma and 6 years of experience) TS/SCI clearance CompTIA Security+ and/or DoD 8570-compliant IAT Level II Certification Experience with Kanban, Agile, or project management applications and methodologies Certified Information Systems Security Professional (CISSP), CompTIA Network+, or Information Technology Infrastructure Library (ITIL) certification(s Job More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio More ❯

internal standards and external contractual commitments. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum A-Levels (A-C) English & Mathematics - ESSENTIAL Batchelor’s Degree in a relevant subject - DESIRABLE Professional Qualifications ITIL Qualified - ESSENTIAL Prince2 or Hybrid Agile (or similar) accreditation - DESIRABLE Microsoft Certified: Azure Fundamentals (AZ-900) - ESSENTIAL Microsoft Certified: Microsoft 365 Fundamentals (MS-900) - ESSENTIAL Microsoft Azure Administrator Associate More ❯

equivalent qualification or equivalent experience in Information Technology, Computer Science or a related field. Proven experience as an IT Service Manager or in a similar role. Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices. ITIL certification would be desirable. Experience in managing service transition activities. Familiarity with project management principles and practices would be More ❯

Microsoft Azure knowledge of the Utilities sector or similar is a strong advantage familiar with project methodologies such as Waterfall (Prince2) and Agile (Scrum, Scaled Agile), and has an ITIL certification an analytical and proactive approach , with a problem-solving mentality and strong customer focus commercial flair and excellent listening and negotiation skills strong oral & written communication & presentation More ❯

and strong customer relationship skills. Industry Knowledge & Experience – Familiarity with corporate or MSP environments, an understanding of razorblue’s business and client needs, and service delivery expertise. Qualifications & Requirements – ITIL certification or higher education (degree desirable), full UK driving license, and excellent fluency in English. Continuous learning and development are central to our culture, and we heavily invest More ❯

container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click More ❯

contact for service-related escalations ️ Driving continuous improvement initiatives to enhance service delivery and customer satisfaction ️ Monitoring service performance and implementing strategies for optimizing IT operations ️ Ensuring compliance with ITIL framework and best practices What We're Looking For: ️ Proven experience as an IT Service Manager or in a similar IT service management role ️ Strong understanding of ITIL … skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯

processes. Minimum Requirements: Candidates must have an active TS/SCI Security Clearance. Bachelor's degree in Program/Project Management, Information Systems, Business Management, or another related field. ITIL (Information Technology Infrastructure Library) Certification. 7 years of proven experience in process engineering and improvement, ideally within DoD. 5 years in performing process and requirements analysis. Proficiency in Microsoft … Office suite (Word, Excel, Outlook, PowerPoint, Visio, Power BI, etc.). Proficiency in process mapping and analysis tools/software. Familiarity with industry-specific frameworks (ITIL, COBIT 2019, TOGAF, PMBOK etc.). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Desired Skills & Qualifications: Certified Business Process … Professional (CBPP). Certification in Six Sigma, Lean, or other process improvement methodologies. Project Management Certification (i.e., CAPM, PMP, CSPM). Experience with project management software (e.g., MS Project, Jira). Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals More ❯

Science, related field or relevant professional experience. Experience: Experience in IT service management, preferably in a higher education setting. Skills: Strong leadership, project management, and communication skills. Proficiency in ITIL and other service management frameworks. Certifications: ITIL Foundation required, further ITIL certification is highly desirable. Personal Attributes: Problem-Solver: Ability to think critically and solve complex More ❯

Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and More ❯

accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯

accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯

accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯

accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯

accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯

IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as More ❯

Works with external Suppliers and contributes towards contracts negotiation and requirements. Person Specification Qualifications Essential Educated to Degree level or equivalent demonstrable level of work experience and knowledge Desirable ITIL Intermediate Lifecycle qualification One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE … availability in critical environments Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution Desirable Understanding of ITIL service management functions and processes Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Able to work as part More ❯

Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯