manner Qualifications: IT Operational Management experience spanning across multiple enterprise environments, including DoD and commercial Experience in IT operations with a focus on Desktop User Experience Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Strong verbal and written communication skills; ability to interact with senior leadership Familiarity with … SolarWinds, Splunk, Netcool, HP OpenView, etc.) Years of experience: 5 or more years of experience in IT operations management, network control center (NCC) or enterprise operations center (EOC) roles Certification Requirements: Required: CompTIA Security+ Preferred: ITILCertification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional) Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
on-premise) Experience developing support models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management and communication skills, comfortable presenting … oriented, organised, and self-directed. Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITILCertification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with More ❯
to questions • Aptitude to address negative situations and resolve them in a positive manner • Approach work tasks as diplomatic, adaptive to a dynamic environment, dependable and reliable Education/Certification(s): • Technical degree, Associates or, Bachelor's degree in Computer Science/Information Systems, Science/Engineering/Math or 2-4 years' relevant experience in Information Technology preferably … within system or application administration is acceptable • Requires a DoD 8570.01-M Information Assurance Technical (IAT) Level II certification: CompTIA Security+ CE (Continuing Education) CompTIA Cybersecurity Analyst (CySA+) CE (Continuing Education) (ISC) Systems Security Certified Practitioner (SSCP) GIAC Global Industrial Cyber Security Professional (GICSP) GIAC Security Essentials Certification (GSEC) (ISC) Systems Security Certified Practitioner (SSCP) • Requires at least … one or more DoDM 8140.03 Computing Environment/Operating System (CE/OS) Defense Cyberspace Workforce Certification (DCWF) requirement(s) (or acquire within 120 days): DISA ACAS Operator and Supervisor Course (current; expires every 3 years) Preferred: Tenable.sc Specialist Certification; Tenable.sc Expert Certification Recommended: Tenable.sc Introduction and/or Tenable Nessus Fundamentals • Prefer one or more of More ❯
compliance status and technical issues - Work independently and collaboratively in a team environment - Demonstrate initiative and adaptability in a dynamic setting Required Qualifications: - Active Secret clearance - DoD-issued ESS Certification - Bachelor's degree or equivalent experience - 5-7 years of related network/system administration experience Experience with: - VMWare - Windows Server 2016 or higher - Microsoft SQL Server - Linux systems … Applying DISA STIGs and security patches - SOP and policy development for ESS - IAT Level II certification (one of the following): - CCNA Security - CySA+ - GICSP - GSEC - Security+ CE - CND - SSCP - Computing environment certification (e.g., CCNA) within 6 months of hire Preferred Qualifications: - Knowledge of ITIL processes and ITILcertification - Experience with the IAVM process Compensation: - Salary More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Experis
preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITILcertification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end-users, and technologists. ITILcertification (or equivalent ITIL framework experience). Technical expertise in: Databases & design: SQL Server Monitoring tools: Grafana, Prometheus, Victoria Metrics Scheduling tools: Control-M Operating systems: Windows More ❯
stakeholders • Provide incremental updates and After-Action Reports (AAR) for incidents. Required Qualifications: • Bachelor's degree in Information Technology, Cybersecurity, or a related field (Master's preferred). • PMP Certification is required. • ITILCertification is required. • Proven experience in program and project management within cybersecurity or IT operations within the government environment. • Strong knowledge of SOC operations More ❯
Directory, Entra ID, and/or related technologies - Proven experience in designing, implementing and operating Service Infrastructure technologies - Deep understanding of IT service management (ITSM) frameworks - Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management - Strong relationship management skills and the ability to communicate effectively with both technical and … executive audiences - Experience leading and mentoring technical teams - 8570 or 8410 compliant certifications Desired Skills and Experience: - ITIL v4 Foundation Certification (Managing Professional preferred) - Experience in a specific industry (e.g. DoD IT Operations) - Project management experience - ITIL Strategic Leader certification Certifications: - AWS Certified Solutions Architect, Azure Solutions Architect, VMware Certified Professional, Certified Kubernetes Administrator, Windows Server … Hybrid Admin or Red Hat Certified Specialist Architect certifications (e.g., TOGAF) - ITIL certifications - Project Management certifications (e.g., PMP, Agile) CB5 Solutions LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected characteristic. More ❯
Cloud Service Providers Aws, Azure or GCP • Awareness of critical concepts in DevSecOps and Agile principles Preferred Qualifications: CompTIA Security + • AWS Certified Developer Associate or Solution Architect, Similar certification in Azure or GCP preferred • Certification in one of the Ci/CD tools preferrable Gitlab or Jenkins or attended courses in those • ITILCertification a More ❯
trends, and provide data-driven recommendations for improving system reliability and user satisfaction. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITILCertification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITILcertification and good knowledge of ITIL processes You will have exceptional communication skills. ServiceNow experience is highly desirable Location – central London/hybrid working Does this role More ❯
Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive … audiences • Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications More ❯
Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive … audiences • Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications More ❯
of work experience in IT and/or cybersecurity business analysis and project management Must have hands-on experience with data analytics and visualization tools. PowerBI is preferred. Active ITILcertification or Lean Six Sigma Black Belt is desired Active PMP certification is desired Expert knowledge of NIST SP 800-37 or NIST's Cybersecurity Framework is More ❯
with cybersecurity requirements - Collaborate with team members and work independently as needed Required Qualifications: - Active Secret clearance - Minimum 3+ years of experience with Windows systems administration - IAT Level II certification (one of the following): - Security+ CE - GSEC - SCNP - SSCP Experience with: - Linux system administration - VMware environments - Applying DISA STIGs and security patches - Writing SOPs and security policies relevant to … ESS/HBSS Preferred Qualifications: - Knowledge of ITIL processes and ITILcertification - Experience with the IAVM process - Familiarity with HBSS configuration and management Compensation: - Salary: $100,000 - $115,000 (based on experience and education) - Benefits: Comprehensive package including medical, dental, vision, 401(k), 20 days paid time off, 11 federal holidays, and sick leave More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITILcertification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with ITIL best practices and actively drive continuous service improvement. Key skills & experience: Proven track record of managing IT service teams in a complex environment. Strong knowledge of ITIL processes … and frameworks, with ITILcertification highly desirable. Demonstrated experience managing third-party vendors and holding them accountable to service levels. Skilled in incident, problem, change, and request management. Previous exposure to process-driven, highly regulated environments (public sector experience advantageous). Strong stakeholder management and communication skills, with the ability to engage across business and technical teams. Comfortable More ❯
duties and occasional night and weekend patching or implementation requirements. Qualifications Basic Qualifications: • Bachelors degree 10-12, Masters degree 8-10, Phd 5-7, High school years • IAT II Certification required • Cohesity hybrid-cloud backup solution experience required • Senior-level experience with the following technologies supported in the hybrid-cloud datacenter: o Cohesity hybrid-cloud backup solutions o QStar … teams including virtual teams at other locations to provide optimal backup and storage solutions for infrastructure and hosted applications (Oracle and SQL requirement required) • Firm understanding of ITSM/ITIL processes and change management protocols • Experience working within Agile and traditional project management teams • Strong technical leadership and collaboration skills to work within a diverse team of operational and … Top Secret, or Top Secret/SCI). • Because an active or interim DoD clearance is required, U.S. Citizenship is required. Preferred Qualifications: • Cloud Storage/Backup experience desired • ITILcertification or ITSM Experience desired Benefits: • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change More ❯
and recommend and implement system improvements Experience with Kanban, Agile, or project management applications and methodologies Certified Information Systems Security Professional (CISSP), CompTIA Network+, or Information Technology Infrastructure Library (ITIL) certification(s) DNS, DHCP) and network configuration. Experience with scripting languages like Python, Bash, or PowerShell. Knowledge of virtualization technologies (VMware, Hyper-V, KVM) and cloud platforms (AWS … degree and 4 years of experience, or HS diploma and 6 years of experience) TS/SCI clearance CompTIA Security+ and/or DoD 8570-compliant IAT Level II Certification Job Type: Full-time Pay: $85,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Compensation Package: Yearly pay Schedule: 8 hour shift Work Location: In More ❯
Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of Release Management processes for the deployment of application packages from development through to production environments. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills … colleagues. (preferred) Professional qualifications/certifications Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITILcertification (preferred) Hybrid working - Central London based - candidate must be eligible to work in the UK By applying to More ❯
Desirable Competence in process analysis and redesign techniques Education/Qualification Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. ITILCertification or relevant experience or working in an ITIL environment Experience Essential Professional experience providing support for Clinical Applications Demonstrable understanding of clinical workflows relevant to EPR More ❯
ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITILcertification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯
and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITILcertification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Digital
and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITILcertification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯
london, south east england, united kingdom Hybrid / WFH Options
Randstad Digital
and enables diversity of thought. Communication: Strong written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITILcertification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge More ❯