101 to 125 of 148 ITIL Certification Jobs in the UK

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

regular service reviews and stakeholder meetings. Identify risks and implement corrective and preventive actions. Ensure effective communication between business stakeholders and technical teams. Support ITIL-based service management processes and best practices. Manage escalations and ensure timely resolution of critical issues. Mandatory: Proven experience working within the Airline/… Aviation industry. Proven experience as a Service Delivery Manager or in a similar IT service management role. Strong knowledge of IT Service Management/ITIL principles. Experience managing SLAs, KPIs, service performance, and escalations . Strong stakeholder and client management skills. Experience coordinating cross-functional technical and operational teams. ...

Release, or Release Manager role. Strong understanding of Release and Change Management processes. Experience working within a multi-supplier or outsourced environment. Knowledge of ITIL and IT Service Management (ITSM) best practices. Strong organisational, communication, and stakeholder management skills. Experience with ServiceNow or similar ITSM tools is desirable. Desirable … SIAM (Service Integration and Management) experience. ITIL certification. Experience within large enterprise environments. ...

governance.Develop the PMO framework for the ongoing IT Change pipeline, including prioritisation, capacity, delivery tracking and benefits realisation.Ensure effective integration between programme governance and ITIL/service management processes.Drive continuous improvement, lessons learned and increasing PMO maturity.What you'll bringSignificant experience as a PMO Lead, PMO Manager or Senior … insight.The ability to challenge constructively, influence senior stakeholders and operate effectively in a fast-paced delivery environment.Desirable: MSP, PRINCE2, PMP, Agile, P3O, MoP or ITIL qualifications, plus experience in government, defence, regulated or security-conscious environments.What success looks likeYou will establish a PMO that provides clear governance, accurate information ...

document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

document control, versioning, approval and audit disciplines. What you’ll bring Strong project/programme management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong planning, RAID management, risk mitigation and issue-resolution capability. Excellent stakeholder management, communication, negotiation and influencing skills. Ability … operating processes, quality gates and documentation standards. Experience within high-security, government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications would be advantageous. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person ...

management skills. Ability to make sound decisions under pressure and balance service resilience, security, cost and delivery priorities. Desirable Qualifications and Experience Relevant cloud certification at associate or professional level. ITIL qualification or equivalent service-management experience. Experience with infrastructure as code, DevOps practices, site reliability engineering ...

About the job you’re consideringHere we have a great opportunity to join our team as a Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

Integration, and Digital Services. Role Overview: We are looking for an ambitious Service Management Consultant (3-5 years’ experience) ready to move beyond traditional ITIL and help clients redesign how technology services are delivered and managed. In this 360° consulting role, you will work across strategy, advisory, solution design … opportunity shaping through to solution design, implementation and value realisation. Help clients transform IT Service Management and IT Operations, moving from traditional, process-driven ITIL implementations to modern, value-focused and data-driven service models. Design and improve IT operating models, service management processes and governance (e.g. Incident, Problem ...

outside of normal business hours. Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis … 5+ years of service account management, customer success management, project management, consulting, or related role experience. Experience in at least one vertical market preferred. ITIL qualified will be preferred although it is not essential. Excellent communication skills, ability to work well under pressure and establish and maintain strong customer ...

model (offshore, account, customer) experience would be a plus.Experience in working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.Ability to handle/negotiate with customers and/or senior Account personnel. Excellent … behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.Working toward professional Project Management certification recommended.As a manager, provides direction to staff members in meeting established schedules or resolving operational problems.Independently applies advanced Project Management principles, theories, and concepts ...

Minimum of 5 GCSE's A-C/9-4 including ICT, Maths and English/A level or NVQ/BTEC or equivalent. ITIL qualification or equivalent IT Service Management qualification or equivalent experience Experience Essential Experience of working within IT Field and providing end user support Experience … personal skills and good team player Knowledge Essential Good knowledge of desktop technologies such as VMWare, iGel, Windows and Office 365 Good understanding of ITIL standards Good knowledge of PC and associated peripheral hardware and software. Knowledge of Mitel telecoms systems and operational features Disclosure and Barring Service Check ...

problem solving, and decision making is required. Understanding Service Management practices and processes (e.g., change and release management) and risk/issue management (e.g., ITIL processes and tools). Working with ITIL tools and processes, Data Centre Operations & Environments, IT security requirements. Wintel, Unix & monitoring tools. Awareness … Systems is desirable. Preferably educated to degree level in Computer Science (or related subject), or with an equivalent combination of education, training (with vendor certification), and experience. Preferred: ITIL qualification; Wintel, BMX, Unix, RHEL experiences desirable. What You’ll Get A competitive salary ...

Experience of delivering IT solutions in or for utilities clients is essential Proven leadership/line management experience ISEB Business Analysis qualification or similar certification is highly desirable PRINCE2 Foundation or equivalent Project Management qualification, in addition to ITIL qualification/ITIL experience would also ...

delivery. act as a subject matter expert, providing Telefónica Tech and customers with an understanding of the Service solution across all service delivery – Technical, ITIL, and supporting business functions. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Supporting, developing, and transforming enterprise … manage the effective transfer of ICT services to new service designs. Defining the standards required for the existing Telefónica Tech IT teams to adopt ITIL based service management Support the core frameworks that will underpin different aspects of the IT department including AGILE, DevOps, ITIL, SFIA, TOGAF Experience ...

technical issues to technical and non technical people, using and understanding new and emerging technologies to support this It's desirable that you have: ITIL accreditation or experience of working in an ITIL environment Experience or knowledge of Google Workspace Experience or knowledge of MacOS Security Clearance ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...

including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security and a willingness to learn ITIL practices. A full UK driving licence and access to a car are required, along with flexibility for occasional travel. Relevant CompTIA, Microsoft or ITIL ...