51 to 74 of 74 ITIL Certification Jobs in the UK

Creation: You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m Certifications & Knowledge: ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential Commercial Acumen: Your experience includes strong commercial ...

internal security and safety protocols Capable of creating management information, operational & maintenance procedures, runbooks, policies and standards for the data centres, hosting environments Desirable ITIL certification or equivalent operational framework experience Experience within highly secure and regulated environments Familiarity with one or more of the following: ISO27001 ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) and one of the following – ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable Qualifications Experience of operating ...

space. Excellence in communication and stakeholder engagement at all organizational levels. Familiarity with IT standards: Health and safety, change management, incident and problem management, ITIL V3. Skills and Experience Lead technical and non‐technical SMEs within Site Reliability, Storage, Platform, Cloud and Database environments. CI/CD expertise … field or recent equivalent qualifications with industry experience. Excellent general knowledge of IT infrastructure (hardware, software, database, networking and cloud technologies). Preferably an ITIL qualification (Foundation or higher). Personal Requirements Excellent communication and interpersonal skills, able to bridge technical and executive language. Proactive, motivated, product‐oriented, creative ...

Management Proven experience commanding high-impact incidents in complex environments Background in financial services/banking or other regulated industries (Essential) Strong knowledge of ITIL practices (Incident, Problem, Service Reporting) Experience working across multi-supplier, enterprise-scale IT estates Ability to produce and present executive-level operational insight Excellent … stakeholder management, including risk, audit and senior leadership Calm, decisive, and credible under pressure Nice to have: ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI) Experience with cloud platforms and DevOps environments Why join? Lead from the front in critical, high-visibility incidents Shape service resilience and performance ...

Service Management Proven experience commanding high-impact incidents in complex environments Background in financial services/banking or other regulated industries Strong knowledge of ITIL practices (Incident, Problem, Service Reporting) Experience working across multi-supplier, enterprise-scale IT estates Ability to produce and present executive-level operational insight Excellent … stakeholder management, including risk, audit and senior leadership Calm, decisive, and credible under pressure Nice to have: ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI) Experience with cloud platforms and DevOps environments Why join? Lead from the front in critical, high-visibility incidents Shape service resilience and performance ...

Cloud, End User Computing and Cyber Security teams. Drive the delivery of high-quality ICT services across 1st, 2nd and 3rd line support. Embed ITIL best practice across Incident, Problem, Change and Continual Service Improvement. Manage cloud infrastructure, cyber security platforms and operational technology services. Lead and mentor technical … response Vulnerability management Endpoint protection Experience managing enterprise networking, end user computing and modern workplace technologies. Strong supplier and contract management experience. Experience delivering ITIL-based service management and continual service improvement. Experience developing service reporting, KPIs and operational performance frameworks. Experience leading multidisciplinary technical teams through change ...

supplier management experience, including SLA governance and performance management Experience managing operational budgets and driving cost optimisation, including FinOps practices Strong understanding of ITIL, service management, governance and secure cloud operating models Demonstrable experience working in matrix organisations and leading virtual, geographically dispersed teams Strong communication, leadership and decision … making skills in fast-paced, ambiguous environments Relevant cloud, DevOps or ITIL certifications highly desirable Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We’ll thank you with ...

Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...

suppliers, and business stakeholders. What we're looking for Strong experience in Service Transition and Operational Readiness within complex technology environments. Solid understanding of ITIL Service Management principles. Experience managing large technology systems integrators and third-party suppliers. Proven track record delivering successful BAU service handovers . Knowledge … Risk & Issue Management , and Incident & Problem Management . Excellent stakeholder management, communication, and coordination skills. Experience working on large-scale technology transformation programmes. Desirable ITIL certification. Experience working across enterprise technology, cloud, infrastructure, or digital transformation initiatives. If you're an experienced Service Transition professional who thrives in fast ...

involved in improvement initiatives beyond BAU support. Experience Strong background in IT support and understanding of service desk/service support environments. Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles) although not essential Proficient in Microsoft services and tools. ServiceNow ...

application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. … agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. xcunqrw o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration ...

application. o Experience within information security/technology focused on networking. o Cisco switching & wireless, Cisco Security including ASA firewalls and ISE. o Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. o Proven experience in incident management, service request management and problem solving. … agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: o ITIL qualification desirable. xlzlddp o Full clean driving license is preferable. o Palo Alto experience o Checkpoint experience o Firewall Orchestration ...

that could delay releases and ensuring quality is maintained. What You Bring: Educational Background: Degree level education or equivalent experience in Business or IT. ITIL Knowledge: Foundation Level ITIL qualification is essential; additional service management qualifications are preferred. Experience: Substantial experience in test and release lifecycle coordination, System ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating ...

join a business investing in its ITSM capability, with a genuine pathway to progress into an ITSM Lead role. We're looking for: ITIL-certified professionals with experience across Major Incident and Change Management Strong understanding of ITIL best practices and service governance Confidence managing change requests, facilitating ...

Systems. Corporate responsibility for the provision of Finance Business Information Systems. Lead the Business Systems team to deliver a quality service with good practice [ITIL] across all areas including: Incident resolution Helpdesk Business Systems applications and databases Business Intelligence Business systems deployment Disaster recovery and Business Continuity planning … Specification Education Essential Masters Degree or equivalent professional, vocational qualification(s)/industry experience Recognised qualification in at least one IT or related discipline ITIL qualification or equivalent Desirable PRINCE2 qualification Experience Essential Substantial experience in IT, Business Systems project management and development Extensive experience of introducing and developing ...

technologies. Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head ...

engagement technologies.Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification.PCI Professional (PCIP) or related payment industry qualifications.Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible ...