26 to 50 of 148 ITIL Certification Jobs in the UK

Head of Service Delivery

Location
Slough, England, United Kingdom
with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality and customer satisfaction. Establish … Proven experience (5+ years) in service delivery management, preferably in a large, multi-client organization. Strong understanding of IT service management frameworks, such as ITIL, and experience implementing and optimizing service management processes. Experience in managing SLAs, KPIs, and customer satisfaction metrics. Strong problem-solving and analytical skills, with ...

Head of Delivery & PMO

Hiring Organisation
Whitestone Resourcing Limited
Location
London, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum Benefits
management. Exceptional stakeholder engagement and client-facing skills. Experience managing and developing high-performing teams. Familiarity with Agile and Waterfall delivery methodologies. Desirable Experience ITIL certification or service management experience. Experience with project and service management tools such as Jira, Microsoft Project or similar platforms. Exposure to large ...

3Rd Line Support Engineer

Location
Derby, England, United Kingdom
standards and delivering supportable solutions. Ability to conduct technical discovery, identify risks and technical debt, and recommend appropriate solutions. Relevant Microsoft, Citrix, VMware or ITIL certifications desirable. So, Who are we? We are the UK's fastest growing MSP. We have grown significantly from 30 to over 170 staff ...

SAP Integration Suite Developer

Location
Metropolitan Borough of Solihull, England, United Kingdom
standards SAP Gateway and OData exposure SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. You'll join a collaborative ...

SAP Integration Suite Developer- Tarmac

Location
Metropolitan Borough of Solihull, England, United Kingdom
OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

SAP Integration Developer

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

Principal Service Delivery Manager

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
service automation tools, ITSM platforms and industry best practices Strong team leadership experience. Experience in resource management would be advantageous Deep understanding of ITIL frameworks, service management methodologies and process optimisations. Experience maintaining and driving a high NPS score and providing an accountable escalation point for customer issues Background … stakeholder engagement, customer management and service reporting. ITIL certification, desirable Experience of hospitality/retail businesses is advantageous Experience of working with national and international businesses is advantageous What we offer 33 days holiday (including bank holidays), increasing annually up to five additional days Annual pay reviews Holiday ...

Application Manager

Location
Liverpool, England, United Kingdom
Experience as an Application Manager, Service Delivery Manager, IT Service Manager or similar Strong knowledge of enterprise applications and SaaS environments Practical experience of ITIL and service management best practices Experience leading major incidents, problem management and service improvement initiatives Strong supplier and vendor management experience Knowledge of application … Experience working within regulated environments such as Financial Services, Insurance, Utilities or other highly governed sectors Excellent stakeholder management and communication skills Desirable Experience ITIL certification Financial Services or Wealth Management experience Experience managing application support teams and matrix resources Exposure to audit, risk and regulatory frameworks #J ...

Application Manager

Hiring Organisation
Experis
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
£85000 - £100000/annum
Experience as an Application Manager, Service Delivery Manager, IT Service Manager or similar Strong knowledge of enterprise applications and SaaS environments Practical experience of ITIL and service management best practices Experience leading major incidents, problem management and service improvement initiatives Strong supplier and vendor management experience Knowledge of application … Experience working within regulated environments such as Financial Services, Insurance, Utilities or other highly governed sectors Excellent stakeholder management and communication skills Desirable Experience ITIL certification Financial Services or Wealth Management experience Experience managing application support teams and matrix resources Exposure to audit, risk and regulatory frameworks ...

Support Services Supervisor

Hiring Organisation
Camping and Caravanning Club
Location
Coventry, West Midlands, United Kingdom, Tile Hill, West Midlands (County)
Employment Type
Permanent
Salary
£41000 - £45000/annum
This role will also support the Service Desk on call rota, currently working 1 in 5. We are looking for the following in applications: ITIL Certification Proven experience in a support services or IT service supervisory role Experience managing and leading support teams in a fast-paced environment … with proven strong technical expertise Experience with Microsoft technologies, including cloud-based services like Microsoft 365 Strong understanding of IT service management frameworks (e.g., ITIL) and experience in implementing best practices Experience with service desk tools and platforms (e.g., ServiceNow, Zendesk, JIRA) Strong leadership and people management skills, with ...

Change Manager

Location
Malvern, England, United Kingdom
implementation of the Change Request process, ensuring that all changes to IT services and infrastructure are implemented efficiently, with minimal disruption and alignment with ITIL best practice. Your responsibilities will include: Co ordinating and managing Change Requests (CRs) from initial submission and triage through to successful delivery, ensuring agreed … ServiceNow, BMC remedy etc..) The ability to work effectively in a team environment Strong communication and people skills Essential qualifications for the Change Manager: ITIL certification (Foundation Minimum) We value difference and we don’t have a fixed idea when it comes to background or education, provided ...

Service Delivery Manager – HPC/Super Computing

Location
United Kingdom
complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview of the Microsoft cloud servicesProject Management/Prosci Change Management/ITIL certification is a plusUnderstanding DevOps, Site Reliability Engineering, Continuous Improvement is a plusSupercomputing/HPC experience is a plus.Ability to meet Microsoft, customer ...

2nd Line Engineer

Location
Camberley, England, United Kingdom
problem-solving Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer #J-18808-Ljbffr ...

Head of EMEA Infrastructure

Location
Greater London, England, United Kingdom
global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days ...

Technical Operations Manager - 6 Month FTC – Kings Cross, London

Location
Greater London, England, United Kingdom
proven leadership ability with a track record of influencing positive change. Thorough knowledge of IT operations, information technology best practices, and industry trends. Professional ITIL based problem-solving approach that includes root cause analysis, corrective action, and buy-in Proven experience in supporting mission critical infrastructure and applications … degree in an IT related field or an equivalent combination of formal education and applicable experience required Industry standard IT certifications ITIL Certification strongly desired. Just So You Know... The company presents this job description as a guide to the major areas and duties for which the jobholder ...

IT Manager

Location
Greater London, England, United Kingdom
engage effectively with both technical and non-technical stakeholders. Strong problem-solving ability, sound judgement and a proactive, hands-on approach. Desirable Qualifications ITIL Certification CompTIA Certifications Microsoft 365 Certifications Other relevant infrastructure, security or cloud qualifications BENEFITS Competitive salary package Pension scheme Holiday allowance Ongoing training ...

Service Transition Manager

Hiring Organisation
Experis
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum bonus + bens
cloud-based platforms or other enterprise applications. Background working with managed service providers and outsourced support models. Experience within complex, multi-site organisations. ITIL certification or equivalent service management qualifications. Personal Attributes Delivery and outcomes focused. Comfortable operating in fast-paced environments. Able to manage competing priorities effectively. ...

Project Manager (BMC/ITSM)

Location
Fareham, England, United Kingdom
teams Track record of delivering projects end-to-end Working knowledge of Jira, MS Project, or Confluence Nice to Have PRINCE2/Agile Certified ITIL Foundation Cloud: AWS/Azure/GCP Why Join Us? Global organisation with a strong UK headquarters presence Diverse mix of UK and international ...

Senior EUC Technician

Hiring Organisation
Odevo UK
Location
Channel Isles, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

Senior EUC Technician

Hiring Organisation
Odevo UK
Location
London, UK
working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

Senior EUC Technician

Hiring Organisation
Odevo UK
Location
South West England, UK
working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

Senior EUC Technician

Location
Charing Cross, South West London, United Kingdom
working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

Network Engineer – Milton Keynes and Remote

Location
Milton Keynes, England, United Kingdom
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This ...

AIS Lead

Location
Greater London, England, United Kingdom
mandatory exit requirements before Go-Live. The ideal candidate should have strong experience in IT Service Transition, Service Acceptance, Go-Live readiness, operational readiness, ITIL processes, and stakeholder management , with the ability to drive transition activities across multiple teams. Key Responsibilities Lead and facilitate Service Transition activities from project …/Service Management . Experience working as a Service Transition Lead, AIS Lead, Transition Manager, or IT Service Management Lead . Strong knowledge of ITIL/IT Service Management processes . Experience managing end-to-end service transition and Go-Live readiness . Hands-on experience with Service Acceptance ...

Head of Oracle Service Delivery Management

Location
Manchester, England, United Kingdom
Oracle SaaS, Oracle E‐Business Suite, JD Edwards, PeopleSoft, or similar enterprise application platforms. Experience working within structured governance and service management frameworks. ITIL certification is desirable. Additional Information Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified … Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews. Benefit from a substantial training and certification budget , helping you stay at the forefront of Oracle technologies and industry best practices. Enjoy meaningful recognition through our Annual Excellence Awards , Call ...