ITIL Certification Jobs

1 to 25 of 107 ITIL Certification Jobs

Onsite Support Engineer

Bristol, England, United Kingdom
Telefónica Tech
Daily checks and management, monitoring of on-site equipment. Triage and log tickets with 3rd party vendors. Skills & Experience: Essential; Working as part of ITIL compliant IT Support Team either onsite or in a remote Service Desk environment. Management and support of an enterprise LAN/WAN network. Management …/AD user base. Management and support of VMware virtual infrastructure and hardware. Experience of monitoring, troubleshooting and management tools. Desirable; Microsoft MCP Network Certification (Cisco/Forti) Vmware Certification ITIL Certification Experience with the management of Hirschmann Network Equipment Experience of Cisco switching, routing and more »
Posted:

Capacity Manager

Bishopton, Renfrewshire, Scotland, United Kingdom
Entserv UK Ltd
University or college degree in Computer Science, Information Technology, Information Services or equivalent academic or on-the-job experience Strong Service Management knowledge including ITIL foundation certification by recognized bodies. Project management experience and preferably certificates Other requirements: (language and certification requirements, different than formal education) Fluent … in written and verbal English ITIL certification SC cleared or can work to receiving clearance. Personal skills and qualities: Excellent communication skills: Ability to effectively interact with people at all levels and across a regional geography. Excellent customer facing skills. Team player: Ability to effectively interact with people more »
Employment Type: Permanent
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Service Management Specialist

North London, London, United Kingdom
Hybrid / WFH Options
Staffworx Limited
and distributed service management team to identify areas for improvement, align distributed service management efforts. Strong background in IT service management frameworks, such as ITIL, as well as excellent communication and problem-solving skills. Responsibilities: Conduct assessments of large company s IT service management practices and processes refining and … practices. Conduct service reviews to ensure successful adoption and continuous improvement. Stay up-to-date with industry trends and developments in IT service management. ITIL and Benchmarking: ITIL service management ensuring and assessing best practices and guidelines for processes and functions, including service strategy, service design, service operation … and continual service improvement. Requirements: Degree/Higher Level education in IT or related field ITIL certification Proven experience as an IT Service Management Consultant or in a similar role. Strong understanding of IT service management frameworks, such as ITIL, Six Sigma. Knowledge of industry best practices more »
Employment Type: Contract, Work From Home
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Service Desk Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
Suite Desirable: Proficient in use of ticketing systems (ITSM) (eg ServiceNow, Jira, Freshdesk etc) Proficient in use of knowledge systems (Confluence, Sharepoint) Powershell Scripting ITIL certified or working knowledge VPN Technologies Networks familiarity Secure communications experience Microsoft office proficient Basic Wi-Fi knowledge Personal interest in IT Interview process more »
Employment Type: Permanent, Part Time
Posted:

Director Digital Execution EMEA

London Area, United Kingdom
Worley
and systems support/operating model highly desirable. Education – Qualifications, Accreditation, Training: · Degree in Science, Technology, Engineering or related field · PMP or Prince2 · CBAP certification an advantage · ITIL certification an advantage · Scrum/agile certification an advantage · Change Management accreditation an advantage What We Offer You more »
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Information Technology Service Management Consultant

United Kingdom
Hybrid / WFH Options
Staffworx
IT Service Management Consultant/Service Consultant (ITIL, Six Sigma) remote contract, outside IR35 IT Service Management Consultant responsible for assessing, designing, and implementing IT service management strategies and processes for major client's service management team. You will work closely with key stakeholders and distributed service management team … to identify areas for improvement, align distributed service management efforts. Strong background in IT service management frameworks, such as ITIL, Six Sigma, as well as excellent communication and problem-solving skills. Responsibilities: Conduct assessments of IT service management practices and processes refining and improving service management benchmarks. Design and … practices. Conduct service reviews to ensure successful adoption and continuous improvement. Stay up-to-date with industry trends and developments in IT service management. ITIL and Benchmarking: ITIL service management ensuring and assessing best practices and guidelines for processes and functions, including service strategy, service design, service operation more »
Posted:

Service Management Specialist

United Kingdom
Hybrid / WFH Options
Staffworx Limited
IT Service Management Consultant/Service Consultant (ITIL, Six Sigma) remote contract, outside IR35 IT Service Management Consultant responsible for assessing, designing, and implementing IT service management strategies and processes for major client s service management team. You will work closely with key stakeholders and distributed service management team … to identify areas for improvement, align distributed service management efforts. Strong background in IT service management frameworks, such as ITIL, as well as excellent communication and problem-solving skills. Responsibilities: Conduct assessments of large company s IT service management practices and processes refining and improving service management benchmarks. Design … practices. Conduct service reviews to ensure successful adoption and continuous improvement. Stay up-to-date with industry trends and developments in IT service management. ITIL and Benchmarking: ITIL service management ensuring and assessing best practices and guidelines for processes and functions, including service strategy, service design, service operation more »
Employment Type: Contract, Work From Home
Rate: to £525 day outside IR35, remote
Posted:

IT Support Analyst - 2nd Line, Wintel, Citrix, O365, Applications

Orpington, London
Hybrid / WFH Options
Informed Recruitment
management Azure or wider cloud computing experience with associated security management IT Qualification or comparable relevant experience (MCSE, MCSA, VCP, CCA, CCP, or similar) ITIL environment experience and/or ITIL certification As an individual you will have a positive outlook and be customer service driven. You more »
Employment Type: Permanent
Salary: £37,000 - £38,500
Posted:

Service Desk Analyst - 2nd Line

Tonbridge, Kent, South East
Hybrid / WFH Options
Informed Recruitment
management Azure or wider cloud computing experience with associated security management IT Qualification or comparable relevant experience (MCSE, MCSA, VCP, CCA, CCP, or similar) ITIL environment experience and/or ITIL certification As an individual you will have a positive outlook and be customer service driven. You more »
Employment Type: Permanent
Salary: £38,000 - £38,500
Posted:

Desktop Support Engineer

London, England, United Kingdom
Fidelis Insurance Group
experience providing IT support Experience working in a desktop support/IT support/infrastructure support capacity for a financial services organisation, and ideally ITIL certified. Strong understanding of the Microsoft stack, Azure and Microsoft 365. Knowledge of the following systems/technologies would be beneficial: -Active Directory and more »
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Senior IT Infrastructure Engineer

Yeovil, Somerset, South West, United Kingdom
Es Field Delivery Uk Ltd
protection) AiX/Power9 and Linux - Networking knowledge Desirable skills: IBM AIX training Storage systems Hitachi, NetApp Microsoft Windows Server & infrastructure services training/certification Linux experience ITIL certification This is an excellent opportunity to join us and as an employee you will gain access to a more »
Employment Type: Permanent
Posted:

Service Desk Analyst Tier 2

Tewkesbury, England, United Kingdom
Amiosec
with a team Desirable : Proficient in use of ticketing systems (ITSM) (eg Freshdesk, Jira, Servicenow etc) Proficient in use of knowledge systems (Confluence, Sharepoint) ITIL certified or working knowledge Networks familiarity Secure communications experience Microsoft office proficient Unix experience Fault-finding of electronic assemblies to component level Basic Wi more »
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Major Incident Problem Manager

Coventry, England, United Kingdom
Coventry Building Society
to be on call for 1 week in every 4 in the role. About the role This role owns and drives the use of ITIL best practice across the organisation ensuring all CBS Systems and Applications maintain a strong Service foundation. They will be the SME in their aligned … ITIL Process area, championing Service Management, major incident management and problem management excellence and thinking. They will drive the appropriate use and adoption of ITIL Process within the Product Model adapting and adopting to ensure alignment to Service and Business goals are met. This is a leadership role … knowledge in chosen specialist areas. Experience of providing out of hours Major Incident Management support, and ability to join our 24x7 support rota. Professional ITIL certification or similar required, ideally ITIL V4 Foundation as a minimum, and a working knowledge of other ITIL processes outside of more »
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Service Delivery Analyst

Aberdeen, Scotland, United Kingdom
prosource.it
SLA’s and KPI’s. Engage across multi-disciplinary teams including the IS team and 3rd party vendors to report on performance against all ITIL disciplines including incident, change and problem management If you are a team player, possess excellent communication skills and have drive and enthusiasm we’d … these are fit for purpose and make suggestions for improvement where required Develop and implement Service Management processes and procedures which align to the ITIL framework Work with colleagues across the business to ensure operational governance, standards and compliance for service delivery is aligned where feasible Support the governance … requirements Work with minimal supervision, using clearly defined processes and procedures What to bring Working experience of IT and Change, Problem and Incident Management ITIL certification, ideally to an advanced level Solid experience of analysing information, identifying trends and patterns and preparing reports and flow Exceptional Customer Service more »
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First Line Support Engineer

Manchester, England, United Kingdom
Hybrid / WFH Options
Cognizant
business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced more »
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Service Delivery Manager (Contract)

Stockton-on-Tees, County Durham, United Kingdom
Tiger Resourcing Group
Experience working in a matrix organisation * Understanding of ISO9001 Education and Qualifications Essential: * Degree in a relevant discipline or equivalent education/experience Desirable: * ITIL certification * Project Management qualification/certification or equivalent knowledge Personal Qualities * Self-motivated and able to motivate others * Able to demonstrate accountability more »
Employment Type: Contract
Rate: £300 - £350/day
Posted:

Service Desk Team Lead

Manchester, England, United Kingdom
Cognizant
ITSM) principles, processes, and tools Strong communication skills, both verbal and written, with the ability to convey technical information to non-technical users. Desirable ITIL Certification or relevant experience. Microsoft qualifications. Service Desk Institute certification Experience of working at a large law firm, professional services firm or more »
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Technical Support Analyst - 1st/2nd Line

United Kingdom
Scott Merrick
User Support. Must have experience of working in either a Legal Firm or Consultancy, in an End-User Support/Technical Support Analyst capacity. ITIL certification/experience (ideally) Flexibility to work in a fast-paced, multi-task environment. Excellent knowledge of supporting PC workstations hardware and software more »
Posted:

Desktop Engineer

Kings Hill, England, United Kingdom
Hybrid / WFH Options
Cabot Financial
spent on resolving issues, in a methodical logical manner. Things we need from you: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. (Desirable) Understanding and experience more »
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IT Software Asset Manager

London, England, United Kingdom
Workday
associated processes. This role requires an individual with a proven track record in the Service Management arena, specifically within the Software Asset Management and ITIL Configuration Management disciplines. Assume responsibility for IT Software Asset and license management Reduce software and support costs by negotiating volume contract agreements and eliminating … and apply complex technical publications, manuals and other documents Strong communications skills (both written and verbal) Accreditation: Asset Management related qualifications e.g. ISEB, FAST, ITIL Certification Processes and Methodologies: ITIL, Configuration Management, Software Asset Management, Service Management What we offer Our people are what make Talbot a more »
Employment Type: Full Time
Posted:

Application Support Coordinator

Bellshill, Lanarkshire, Scotland, United Kingdom
Morrison Energy Services
Salesforce Experience in creating an App from concept to delivered to Live and out in the field. Good knowledge of IT service management processes. ITIL certification preferred. Excellent stakeholder management skills Experience managing 3rd party suppliers. Knowledge of SQL and XML Experience of implementing business change projects. Experience … of working with geographically dispersed teams Qualifications Prince 2/ITIL preferred. Current UK driving licence. Whats in it for you? 25 days' annual leave plus 8 days' bank holiday Pension scheme Life Assurance Employee Assistance Programme Cycle to work scheme Rewards Portal About The Company M Group Services more »
Employment Type: Permanent
Salary: £28,000
Posted:

2nd Line Technical Support

City of London, London, United Kingdom
Scott Merrick LLP
User Support. Must have experience of working in either a Legal Firm or Consultancy, in an End-User Support/Technical Support Analyst capacity. ITIL certification/experience (ideally) Flexibility to work in a fast-paced, multi-task environment. Excellent knowledge of supporting PC workstations hardware and software more »
Employment Type: Contract
Posted:

2nd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Project Recruit IT
user management and troubleshooting skills. Mobile Device Management (MDM) Desirable Skills An understanding of PowerShell, SSO, automation, phishing, SCIM, application packaging and application deployment ITIL certification Person Specification A confident team player, who can work independently, owning and handling tickets. Excellent customer service skills and should feel confident more »
Employment Type: Permanent
Salary: £35000 - £38000/annum Competitive Market Rate
Posted:

IT Support Engineer

Blackpool, Lancashire, United Kingdom
HB Commerical
Server environment (AD, DNS, Group Policy,CA). * Microsoft 365 (Office 365, Azure AD, Intune, Autopilot, Defender) * Microsoft Office (Word, Excel, Outlook). Desirable: * ITIL qualification. * Working knowledge of VMWare vSphere and ESXi. * Working knowledge of networking principles (routing, switching, wired and wireless environments). * Working knowledge of security more »
Employment Type: Permanent
Posted:

Cyber Security Specialist - D365

Edinburgh & Lothians, Scotland, United Kingdom
Harvey Nash Scotland
with MS Dynamics, Power Platform and Azure Experience managing independent testing (scope, pre-test config, triage findings) Experience with MCSE Certified or equivalent experience ITIL certification This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic more »
Employment Type: Contract
Rate: £425 - £450 per day + Outside IR35
Posted:
ITIL Certification
10th Percentile
£31,250
25th Percentile
£39,000
Median
£51,250
75th Percentile
£70,000
90th Percentile
£77,500