1 to 25 of 36 ITIL Certification Jobs in the UK

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance ...

successful candidate will act as the customer’s champion within The company, maintaining robust relationships and ensuring our services align with customer needs and ITIL standards. Main Tasks and Objectives Serve as the primary customer-facing contact, building trusted relationships and acting as the champion for assigned customer accounts … data and analytical skills to establish facts, identify trends, and drive service improvements. Develop and maintain IT service delivery processes in line with ITIL best practices and ITSM frameworks, working with Department managers to drive improvement and service maturity. Collaborate with internal Company personnel to ensure alignment on customer ...

experience managing macOS environments Strong experience with externally hosted systems Proven ability in IT services and infrastructure design and management Experience with virtualisation technologies ITIL certification or strong ITIL knowledge Experience with Mobile Device Management (MDM) Strong technical project management skills Excellent communication and people management skills ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team ...

under pressure, excellent team player, well organized with strong problem-solving skills, has process skills, and is respectful to users. Certifications Candidate to be ITIL certified. ...

under pressure, excellent team player, well organized with strong problem-solving skills, has process skills, and is respectful to users. Certifications Candidate to be ITIL certified ...

Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing ...

troubleshoot and resolve hardware, software, network, and system issues. · line management or team lead experience · Demonstrated ability to work effectively in a team environment · ITIL certification or experience? · Excellent communication, customer service, and interpersonal skills · Experience of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn ...

Leadership or similar advanced project management qualification Able to coach and lead teams in Agile and Lean processes. Desirable Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering large digital projects AND programmes, ideally in the NHS or wider UK public sector Practical experience ...

ensure service quality and accountability Using data to spot trends, risks, and opportunities to improve service delivery Driving service improvements in line with ITIL and ITSM best practice Overseeing change, onboarding, and transitions into live service Acting as escalation lead during service hours and ensuring cover when required Contributing … less experienced Service Delivery Managers where required What we’re looking for Ideally some previous experience within IT Managed Services Strong working knowledge of ITIL and IT Service Management processes Experience in a customer-facing delivery or service leadership role Comfortable managing senior stakeholders and supplier relationships Confident communicator ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

system management, vendor engagement, and project delivery. Excellent communication, problem-solving, and stakeholder management skills. Relevant qualifications (e.g., Computing degree, Microsoft/Citrix/ITIL certifications). Able to work autonomously and participate in on-call/occasional after-hours work. On Offer Salary up to £70,000 Remote ...

SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification Employment Type: Full-time, Permanent Location: Stevenage, Portsmouth & Newport Security Clearance Level: Must be eligible for SC Internal Recruiter : Carolyne Benefits : 25 days ...

SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please ...

Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday ...

/Workplace as a Service Delivery/Service Support Manager. Will need to understand Incident and Change Management - ideally holding some form of ITIL Accreditations. Industry background - ideally around Start Up, Retail, Telco etc. Potential for a long term engagement. Must have a Hands on Attitude - be a technologist. ...

implement system upgrades. Communicate effectively about upcoming changes and enhancements. What You Bring: Relevant IT/professional services qualification, or a willingness to attain ITIL certification. Excellent document writing skills. Strong communication and interpersonal skills with the ability to influence others. Exceptional organisational skills, attention to detail ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide location. Start up mentality. ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide location. Start up mentality. ...

times the post holder may have to work without supervision. Person Specification Qualifications Essential IT qualification or equivalent experience. Desirable ECDL qualification ITIL qualification Experience Essential Basic knowledge of PC's and mobile devices. Basic knowledge of email and Office software. Basic knowledge of software installation Awareness ...