1 to 25 of 80 ITIL Certification Jobs in the UK

CSDM Experience designing and delivering complex ServiceNow implementations, including domain separation Knowledge of both cloud-hosted and on-premise ServiceNow environments Strong understanding of ITIL processes and service management best practice Experience designing scalable enterprise architectures with multiple integrations Previous experience leading and mentoring technical teams including architects, developers … technical leadership Experience evaluating emerging technologies and driving platform improvements Project delivery experience using Agile, Scrum or similar methodologies ServiceNow CTA or CMA certification highly desirable ITIL certification desirable Prince2, PMP or similar project management certification advantageous Must be eligible to obtain SC Security Clearance ...

CSDM Experience designing and delivering complex ServiceNow implementations, including domain separation Knowledge of both cloud-hosted and on-premise ServiceNow environments Strong understanding of ITIL processes and service management best practice Experience designing scalable enterprise architectures with multiple integrations Previous experience leading and mentoring technical teams including architects, developers … technical leadership Experience evaluating emerging technologies and driving platform improvements Project delivery experience using Agile, Scrum or similar methodologies ServiceNow CTA or CMA certification highly desirable ITIL certification desirable Prince2, PMP or similar project management certification advantageous Must be eligible to obtain SC Security Clearance TPBN1 ...

service desk environments and ITSM processes Ability to coordinate across multiple teams and suppliers Comfortable working in a fast paced, high volume environment Desirable ITIL certification or strong ITIL knowledge Experience in large scale onboarding, migrations, or transformation programmes Exposure to Microsoft environments including Windows, M365, Intune ...

remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business ...

confident working with senior client stakeholders, driving continuous improvement, and ensuring services are delivered efficiently, securely, and in line with contractual commitments. Essential qualifications •ITIL Foundation certification (or equivalent IT Service Management qualification). •Proven experience managing IT service delivery within complex operational environments. •Strong knowledge of ITSM … delivering services within the UK public sector. •Knowledge of cloud-hosted services and digital transformation programmes. •Experience with ServiceNow or other enterprise ITSM platforms. •ITIL Managing Professional, ITIL Expert, or progression towards advanced ITIL certification. •Experience supporting organisational change management initiatives. •Relevant academic or professional qualifications ...

including self-service, automation, endpoint management and knowledge management adoption Service Governance, Security and Compliance Maintain and improve IT service management processes aligned to ITIL principles, including incident, request, problem, change, asset and knowledge management Ensure services operate in line with security, patching, compliance, audit and policy requirements, escalating … user computing or similar operational support team Demonstrable people management experience, including performance management, coaching, team development and workload planning Strong working knowledge of ITIL-based service management practices including incident, request, problem, change, asset and knowledge management Experience managing major incidents, service escalations, operational risk and service performance ...

level education or equivalent professional experience in engineering, information systems, service management or a related discipline. Strong working knowledge of service management frameworks in ITIL‐aligned environments. Demonstrable understanding of change management, asset and configuration management, and performance assurance in complex, regulated service contracts. Ability to operate credibly … technically complex environments without acting as a hands‐on technical specialist. Desirable ITIL certification or equivalent service management training. Engineering or technical background in large‐scale systems or infrastructure environments. Formal training in risk management, asset management or quality management systems (e.g. ISO‐aligned environments). Benefits Holidays ...

this role, the incumbent should have: Previous experience in IT support and Helpdesk work. Working in an educational environment is preferred; Strong understanding of ITIL principles and best practice, ITIL Certification preferred; Effective reporting and performance management experience; Asset and device lifecycle management experience; Previous experience ...

leverage the aiops, service now to increase the automation of resolution. \n Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes. \n Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (eg, monitoring, CMDB, service desk … operations through service design and service operations processes. \n\n Additional/Desirable: \n \n Strong understanding of ITSM best practices and principles; ITIL certification is preferred. \n Experience of managing and working with vendors/offshore teams to support day to day activities. \n Ability to lead ...

environments. Strong stakeholder management and leadership skills. Ability to work in a fast paced operational environment. Desirable Experience Local Government experience. Public Sector experience. ITIL certification or equivalent service management experience. Contract Details £550 per day Umbrella 6 Month Rolling Contract South West London 3 Days Per Week ...

DevOps delivery environments. Desirable Experience supporting UK Government or public sector technology contracts. Knowledge of G‐Cloud, Crown Commercial Services or regulated procurement frameworks. ITIL certification or equivalent service management experience. Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management. Agile certifications such ...

platforms such as Workday, Freshworks, ERP or other integrated business systems Experience working in agile, hybrid or fast-paced transformation environments Strong knowledge of ITIL change, release and service transition principles Experience coordinating multiple concurrent releases and delivery streams Strong understanding of API testing, integration testing, data validation, defect … experience in operationally intensive or multi-site businesses, large-scale transformation programmes, ERP environments, Azure DevOps, Jira, ServiceNow, test automation, CI/CD practices, ITIL certification or ISTQB qualifications. What Success Looks Like In this role, success will mean: High-quality, low-risk releases delivered consistently across critical ...

from the London office five days per week Experience within financial services, investment management or another highly regulated environment would be strongly preferred. An ITIL certification would also be advantageous. What is offered £Competitive salary A professional and international working environment A collaborative and high-performing IT team ...

will have a broad understanding of application architecture and full-stack support, combined with proven leadership capabilities, stakeholder management skills and experience operating within ITIL-aligned environments. You should be comfortable balancing hands-on technical involvement with people leadership, service improvement and strategic planning. Essential qualifications and experience: •Proven … client stakeholders, third-party suppliers and vendor support teams •Strong documentation, governance and operational process management skills •Excellent communication, planning, prioritisation and organisational abilities •ITIL certification or demonstrable experience working within ITIL-aligned service environments Desirable experience •Experience supporting bids, proposals, RFP responses or commercial estimates •Knowledge ...

Senior Network Support Engineer, your primary responsibility will be to support, manage, and implement improvements to Visa's global network and cloud, based on ITIL change, incident and problem management process. This involves working with a 1st level and 2nd level global operations team with 24x7 follow …/or Python would be an advantage. Experience or background with AWS, GCP, Azure and Kubernetes with networking focus would be an advantage. ITIL certification preferred with good understanding of change, incident, and problem management process Experience or background with SDN technologies such as Versa ...

demonstrable experience leading complex organisational technological transformation programmes. Desirable Qualifications & Certifications CISMP (Certificate in Information Security Management Principles) or equivalent information security qualification. ITIL certification, with experience applying IT service management principles to support operational excellence and service delivery. PRINCE2 Practitioner (or equivalent project/programme management qualification ...

Desirable Good background within information Technology Cyber Security Advanced Threat Protection Experience of implementing and managing at least two clinical computer systems Qualifications Essential ITIL Qualification ETD IT Standard qualification Degree or HNC or Diploma or equivalent Microsoft Qualification Desirable Network Topologies Power BI Reporting Cloud Technologies O365 Administration ...

Infrastructure, with emphasis on operational management. Clear commitment to Service Management Framework approach to IT Infrastructure management essential. Previous experience strongly desirable. ITIL certification. Have Interpersonal and Communication skills. A self-starter. Possess good judgement. Work well with teams. Knowledge of the use of Service now. ...

global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days ...

skills Experience managing enterprise transformation programs Strong communication, governance, and delivery management capabilities Ability to work in hybrid and fast-paced delivery environments Preferred ITIL certification or ServiceNow certifications Experience managing telecom digital transformation programs Knowledge of enterprise operational support systems Experience handling global or large-scale delivery ...

Microsoft 365 technologies Experience delivering business change, digital transformation and process improvement initiatives Desirable experience includes: PRINCE2 Practitioner, APM PMQ or similar qualification ITIL certification PMO development and governance experience Lean process improvement knowledge What you'll get in return This is an excellent opportunity to join ...

migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine ...

strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification, knowledge of Windows and Active Directory ...

integration programmes. Experience required: To be successful in this role, you'll have: Proven experience in Change, Release, and Problem Management. Strong knowledge of ITIL-based service management practices. Hands-on experience with ServiceNow Change, Release, and Problem Management modules. Experience chairing CAB meetings and managing governance processes. Experience … cloud, applications, and end-user technologies. Strong stakeholder management, communication, and problem-solving skills. Experience supporting large-scale technology change or transformation initiatives. Desirable ITIL certification or Change Management qualification. Experience within a large, multi-site or international organisation. Knowledge of cyber security, risk, and compliance frameworks. Experience ...

Senior Network Support Engineer, your primary responsibility will be to support, manage, and implement improvements to Visa's global network and cloud, based on ITIL change, incident and problem management process. You will work closely with the Network Engineering and Network Tools teams in supporting, managing, and implementing improvements …/or Python would be an advantage. Experience or background with AWS, GCP, Azure and Kubernetes with networking focus would be an advantage. ITIL certification preferred with good understanding of change, incident, and problem management process Experience or background with SDN technologies such as Versa ...