1 to 25 of 63 ITIL Certification Jobs in the UK

compliance to all policies and procedures within the Technical and Support Services. All Support Service operations are to be governed by the ITIL service management standards. The development of an ITIL based service standards and the compliance thereto is a key element of the role. Contract Review : Review … Centre technologies, terminology, and BAU support Extensive experience with telecommunications infrastructure cabling Experience supporting office and/or data centre environments Strong knowledge of ITIL processes , service measurement, and change management Experience producing financial and operational reports , including analysis Good understanding of industry processes, tools, systems, and partners Experience ...

What's in it for you? • A newly forming function within an established team - you'll help define the role, not just fill it • ITIL certification funded by the business if you don't already hold it • A small, close-knit service delivery team rather than a large … confident communicator - comfortable presenting to senior stakeholders Full driving licence Strong Differentiators Direct experience with NICE-CX1 Experience with other CCaaS platforms (e.g. 8x8) ITIL certification (funded for the right candidate if not already held) Background at IPI or Route 101 This is a chance to shape ...

CSDM Experience designing and delivering complex ServiceNow implementations, including domain separation Knowledge of both cloud-hosted and on-premise ServiceNow environments Strong understanding of ITIL processes and service management best practice Experience designing scalable enterprise architectures with multiple integrations Previous experience leading and mentoring technical teams including architects, developers … technical leadership Experience evaluating emerging technologies and driving platform improvements Project delivery experience using Agile, Scrum or similar methodologies ServiceNow CTA or CMA certification highly desirable ITIL certification desirable Prince2, PMP or similar project management certification advantageous Must be eligible to obtain SC Security Clearance ...

CSDM Experience designing and delivering complex ServiceNow implementations, including domain separation Knowledge of both cloud-hosted and on-premise ServiceNow environments Strong understanding of ITIL processes and service management best practice Experience designing scalable enterprise architectures with multiple integrations Previous experience leading and mentoring technical teams including architects, developers … technical leadership Experience evaluating emerging technologies and driving platform improvements Project delivery experience using Agile, Scrum or similar methodologies ServiceNow CTA or CMA certification highly desirable ITIL certification desirable Prince2, PMP or similar project management certification advantageous Must be eligible to obtain SC Security Clearance TPBN1 ...

service desk environments and ITSM processes Ability to coordinate across multiple teams and suppliers Comfortable working in a fast paced, high volume environment Desirable ITIL certification or strong ITIL knowledge Experience in large scale onboarding, migrations, or transformation programmes Exposure to Microsoft environments including Windows, M365, Intune ...

remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business ...

environments. Strong stakeholder management and leadership skills. Ability to work in a fast paced operational environment. Desirable Experience Local Government experience. Public Sector experience. ITIL certification or equivalent service management experience. Contract Details £550 per day Umbrella 6 Month Rolling Contract South West London 3 Days Per Week ...

DevOps delivery environments. Desirable Experience supporting UK Government or public sector technology contracts. Knowledge of G‐Cloud, Crown Commercial Services or regulated procurement frameworks. ITIL certification or equivalent service management experience. Experience of security and compliance frameworks including Cyber Essentials Plus, ISMS and vulnerability management. Agile certifications such ...

Excellent organisational and prioritisation skills. Strong communication and stakeholder management abilities. Experience using ITSM or ticketing systems. Good working knowledge of Microsoft Office. Desirable ITIL certification or working knowledge of ITIL principles. Experience within Computacenter or a similar managed services organisation. Understanding of customer operational processes ...

platforms such as Workday, Freshworks, ERP or other integrated business systems Experience working in agile, hybrid or fast-paced transformation environments Strong knowledge of ITIL change, release and service transition principles Experience coordinating multiple concurrent releases and delivery streams Strong understanding of API testing, integration testing, data validation, defect … experience in operationally intensive or multi-site businesses, large-scale transformation programmes, ERP environments, Azure DevOps, Jira, ServiceNow, test automation, CI/CD practices, ITIL certification or ISTQB qualifications. What Success Looks Like In this role, success will mean: High-quality, low-risk releases delivered consistently across critical ...

infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: Experience with Entrata or similar property management platforms. ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities #J ...

from the London office five days per week Experience within financial services, investment management or another highly regulated environment would be strongly preferred. An ITIL certification would also be advantageous. What is offered £Competitive salary A professional and international working environment A collaborative and high-performing IT team ...

complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview of the Microsoft cloud servicesProject Management/Prosci Change Management/ITIL certification is a plusUnderstanding DevOps, Site Reliability Engineering, Continuous Improvement is a plusSupercomputing/HPC experience is a plus.Ability to meet Microsoft, customer ...

demonstrable experience leading complex organisational technological transformation programmes. Desirable Qualifications & Certifications CISMP (Certificate in Information Security Management Principles) or equivalent information security qualification. ITIL certification, with experience applying IT service management principles to support operational excellence and service delivery. PRINCE2 Practitioner (or equivalent project/programme management qualification ...

global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days ...

Microsoft 365 technologies Experience delivering business change, digital transformation and process improvement initiatives Desirable experience includes: PRINCE2 Practitioner, APM PMQ or similar qualification ITIL certification PMO development and governance experience Lean process improvement knowledge What you'll get in return This is an excellent opportunity to join ...

suppliers and stakeholders. Ensure effective governance, cyber security, business continuity and risk management. About You: Significant ICT Service Delivery or ICT Operations Management experience. ITIL qualified (Foundation or above). Project Management qualification (PRINCE2, Agile or similar). Strong leadership, stakeholder management and communication skills. Local Government or public ...

migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine ...

strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification, knowledge of Windows and Active Directory ...

integration programmes. Experience required: To be successful in this role, you'll have: Proven experience in Change, Release, and Problem Management. Strong knowledge of ITIL-based service management practices. Hands-on experience with ServiceNow Change, Release, and Problem Management modules. Experience chairing CAB meetings and managing governance processes. Experience … cloud, applications, and end-user technologies. Strong stakeholder management, communication, and problem-solving skills. Experience supporting large-scale technology change or transformation initiatives. Desirable ITIL certification or Change Management qualification. Experience within a large, multi-site or international organisation. Knowledge of cyber security, risk, and compliance frameworks. Experience ...

roadmaps and integration designs. Strong stakeholder engagement and communication skills. Experience operating within governance and assurance frameworks. Desirable experience includes: TOGAF and/or ITIL certification. Microsoft Fabric, Databricks or data platform certifications. Experience within nuclear, construction, infrastructure or other highly regulated environments. Knowledge of Information Governance and Records ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related ...

facilities or infrastructure context Comfortable leading a team through live incidents, including participation in a call-out rota Good to have, not essential: ITIL certification or equivalent CDCP or CDCM certification Familiarity with ISO27001, ISO22301 or MOD DCC & SbD Experience with DCIM or infrastructure monitoring tools Background ...

development and reporting. Azure cloud technologies. ETL and data migration experience. Housing sector experience within a Housing Association or Local Authority. Knowledge of ITIL and Agile methodologies. Qualifications Degree in Computer Science, Information Systems or related discipline. Microsoft SQL certifications (desirable). Agile or ITIL certification (desirable ...

working with user stories Agile project management qualification preferred Desirable Experience of achieving business results through a globally dispersed team in a matrix environment ITIL Certification Desirable Main Responsibilities: Product/service development & delivery Consultancy, analysis & problem-solving Relationship & stakeholder management Financial management Leadership & management They will keep ...