1 to 25 of 57 ITIL Certification Jobs in the UK

framing of complex or high-risk problems Coach others in challenging assumptions and shaping solution options Qualifications Required: TOGAF or ISEB (Information Systems Examination Board) One of the following: ITIL Certification IT4IT Certification COBIT Certification More ❯

educate nontechnical users Actively works in a ticketing system LAN/WAN protocols such as TCP/IP, DNS and DHCP Microsoft Office 365 support MS Intune knowledge Microsoft certification preferred ITIL certification Attributes: Work part of shift pattern Mon-Fri. Work unsociable hours as required. Must be open to 24X7X365 work schedule More ❯

educate nontechnical users Actively works in a ticketing system LAN/WAN protocols such as TCP/IP, DNS and DHCP Microsoft Office 365 support MS Intune knowledge Microsoft certification preferred ITIL certification Attributes: Work part of shift pattern Mon-Fri. Work unsociable hours as required. Must be open to 24X7X365 work schedule More ❯

stability and reliability of hybrid cloud infrastructure with a roadmap towards public cloud adoption. Develop and maintain IT service management processes including incident, problem, and change management aligned with ITIL best practices. Monitor service performance and ensure SLAs and KPIs are met or exceeded with constant review to ensure set metrics are relevant to business needs. Manage vendor relationships … networking. The ability to have conversations across many levels specifically translating engineering concepts to business language. Experience managing services in a hybrid cloud environment and supporting cloud migration initiatives. ITIL certification or strong understanding of ITIL service management frameworks. Excellent leadership, stakeholder management, and communication skills. Experience with performance monitoring, service reporting, and driving continuous improvement. Strong More ❯

with previous experience managing a global team of Service Desk Managers You will have experience of working in a large-scale environments (4,000+ users) You will have an ITIL certification and good knowledge of ITIL processes Experience working to the follow the Sun model You will have exceptional communication skills. ServiceNow experience is highly desirable Experienced More ❯

quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including … Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements More ❯

stakeholder management skills. Ability to multitask and work independently while managing multiple priorities. Strong problem-solving and root-cause analysis abilities. Experience in asset inventory and equipment lifecycle management. ITIL certification or knowledge is desirable. Full UK Driving Licence and access to a car. Working Conditions: Travel required between customer sites (vehicle available for onsite movement). Shift More ❯

Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯

Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯

Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯

Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯

Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and More ❯

internal and external stakeholder relationships. Experience with supplier/vendor management and contract performance monitoring. A history of driving and implementing successful technology projects or service improvements. Desirable Qualifications ITIL certification (Foundation or higher). Relevant certifications in Cloud platforms (e.g., AWS Cloud Practitioner, Azure Fundamentals, GCP Digital Leader etc.). Experience working in a regulated or security More ❯

Qualifications Essential Bachelor's degree in computer science, Information Technology, or related field, or equivalent experience. Professional certifications such as AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent. ITIL certification and familiarity with project management methodologies (e.g., PRINCE2) are advantageous. Desirable Experience of Prince 2 or Agile project management Experience Essential Significant experience in IT particularly in More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands More ❯

What We're Looking For Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using Power BI or similar tools. … Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

What We're Looking For Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using Power BI or similar tools. … Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

3rd-level qualification in IT or Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing the consultancy in client forums More ❯

supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept More ❯

as Business Cases. Please see the attached job description for full details. Person Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITIL certification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar More ❯

with policies. Qualifications • Bachelor’s degree in information technology, or a relevant field • Minimum 3 years’ experience in a change management role. • Hands-on experience with ServiceNow or similar ITIL tool Desired Characteristics : • Experience with a digital media direct-to-consumer business highly preferred • ITIL certification a plus • Exceptional verbal and written communication skills, comfortable communicating with More ❯

the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯

the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯

management or software operations. Excellent stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional You wont be sitting on the More ❯