1 to 25 of 84 ITIL Certification Jobs in the UK

running of a Data Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge … developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend analysis Supporting telecommunications infrastructure cabling and Data Centre technologies Building ...

running of a Data Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge … developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend analysis Supporting telecommunications infrastructure cabling and Data Centre technologies Building ...

What's in it for you? • A newly forming function within an established team - you'll help define the role, not just fill it • ITIL certification funded by the business if you don't already hold it • A small, close-knit service delivery team rather than a large … confident communicator - comfortable presenting to senior stakeholders Full driving licence Strong Differentiators Direct experience with NICE-CX1 Experience with other CCaaS platforms (e.g. 8x8) ITIL certification (funded for the right candidate if not already held) Background at IPI or Route 101 This is a chance to shape ...

remote support environments Familiarity with Intune, SCCM or similar endpoint management tools Experience supporting Microsoft Dynamics 365 CRM would be advantageous Understanding of ITIL principles or an ITIL certification would be beneficial Strong communication skills with the ability to build effective relationships with users across the business ...

Demonstrable experience managing and reporting against SLAs and OLAs. Excellent customer service focus with a track record of improving user experience. Strong understanding of ITIL principles and service management best practices. Relevant ITIL certification (Foundation, Practitioner, Intermediate, or equivalent). Experience developing service management frameworks, policies ...

service performance, and support decision making.•Demonstrates structured problem solving and the ability to identify root causes and improvement opportunities.Service Management Expertise•Understanding of ITIL service lifecycle practices and service portfolio management.•Ability to assess service value, viability, and alignment with business objectives.•Skilled in developing business cases, cost … continuous learning.Requirements:•Experience in service management, service development, or portfolio management within the IT sector.•Strong project management capability; PMP, PRINCE2, or equivalent preferred.•ITIL certification or demonstrated understanding of ITIL service lifecycle practices.•Technical understanding of networking and cybersecurity technologies.•Proven ability to influence, negotiate ...

Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication skills, with … Experience producing service reports, performance dashboards, and management information Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management tools and platforms is desirable Key Benefits of Working ...

this role, the incumbent should have: Previous experience in IT support and Helpdesk work. Working in an educational environment is preferred; Strong understanding of ITIL principles and best practice, ITIL Certification preferred; Effective reporting and performance management experience; Asset and device lifecycle management experience; Previous experience ...

Entra/AD, InTune• Secure printing - Papercut Hive• Mobile phone device management , InTune• Apple Business Manager• Experience in a global role is a plus• ITIL certification is a plus• Best-in-class customer service• Strong technical acumen• Business Relationship Management• Ability to adapt to new environments and accept ...

Desirable Microsoft MCSE/MCSA or equivalent qualification. Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security. ITIL Qualification Experience Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft operating systems. Experience working with virtualization ...

from the London office five days per week Experience within financial services, investment management or another highly regulated environment would be strongly preferred. An ITIL certification would also be advantageous. What is offered £Competitive salary A professional and international working environment A collaborative and high-performing IT team ...

understanding of IT infrastructure, network systems, and cloud technologies.Excellent leadership, communication, and stakeholder management skills.Preferred Skills:Experience with Entrata or similar property management platforms.ITIL certification or equivalent service management credentials.Familiarity with global IT operations and cross-cultural team management.Strong analytical and problem-solving abilities ...

English Evidence of Continued Professional Development (CPD) Desirable Educated to a degree level or equivalent experience in a specialist area Other relevant professional qualification ITIL Certification (Foundation or V4) Experience Essential Senior Admin/Business Support People Management or Leadership experience Experience of developing and reviewing Standard Operating ...

National Certificate and Diploma IT Practitioners, City & Guilds (E-Quals) IT Practitioners Certificate and Advanced Diploma (7266), or OCR (iPRO) Certificate for IT Practitioners. ITIL (Information Technology Infrastructure Library) qualifications or experience, or similar service management standards Experience Essential Experience of dealing with enquiries and investigating solutions ...

degree in Information Technology, Computer Science or a related discipline.Experience with Entrata or a comparable property management platform would be beneficial, as would an ITIL qualification or equivalent service management credentials. Exposure to global IT operations and managing teams across different locations would also be advantageous.For a senior technology ...

Information Technology, Computer Science or a related discipline. Experience with Entrata or a comparable property management platform would be beneficial, as would an ITIL qualification or equivalent service management credentials. Exposure to global IT operations and managing teams across different locations would also be advantageous. For a senior technology ...

migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related ...

standards, and stakeholder communication across IT and business functionsQualifications & Key RequirementsBachelor’s degree in Technology, Engineering, Management, or related field (Master’s degree preferred)ITIL certification (Foundation/Intermediate/Expert) preferred12+ years of experience in application support, IT service management, or IT operations leadership rolesStrong expertise … ITIL frameworks, including incident, problem, change, and service managementProven experience managing technical support teams, global vendors, and 24/7 operational support modelsExperience in insurance or regulated industry environments is highly desirableWe offer:Great opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility ...

hands-on) Experience/qualifications (typical) 7+ years in technology delivery, service management, resilience, or transformation roles (varies by grade) Programme/project management certification (eg, Agile, PMP, PRINCE2) - useful, not always mandatory ITIL certification - beneficial Experience in regulated/financial services environments - strongly preferred All profiles ...

integration programmes. Experience required: To be successful in this role, you'll have: Proven experience in Change, Release, and Problem Management. Strong knowledge of ITIL-based service management practices. Hands-on experience with ServiceNow Change, Release, and Problem Management modules. Experience chairing CAB meetings and managing governance processes. Experience … cloud, applications, and end-user technologies. Strong stakeholder management, communication, and problem-solving skills. Experience supporting large-scale technology change or transformation initiatives. Desirable ITIL certification or Change Management qualification. Experience within a large, multi-site or international organisation. Knowledge of cyber security, risk, and compliance frameworks. Experience ...

Microsoft 365 technologies Experience delivering business change, digital transformation and process improvement initiatives Desirable experience includes: PRINCE2 Practitioner, APM PMQ or similar qualification ITIL certification PMO development and governance experience Lean process improvement knowledge What you'll get in return This is an excellent opportunity to join ...

suppliers and stakeholders. Ensure effective governance, cyber security, business continuity and risk management. About You: Significant ICT Service Delivery or ICT Operations Management experience. ITIL qualified (Foundation or above). Project Management qualification (PRINCE2, Agile or similar). Strong leadership, stakeholder management and communication skills. Local Government or public ...

lead distributed, multi-supplier teams.Strong commercial judgement, communication and problem-solving skills.Consulting experience and knowledge of Agile delivery methods.Desirables:ServiceNow, programme management or ITIL certification.Experience developing market propositions, thought leadership, bids and go-to-market activity. Track record of delivering programmes across multiple organisations, suppliers or geographies.Experience in consumer ...

lead distributed, multi-supplier teams.Strong commercial judgement, communication and problem-solving skills.Consulting experience and knowledge of Agile delivery methods.Desirables:ServiceNow, programme management or ITIL certification.Experience developing market propositions, thought leadership, bids and go-to-market activity. Track record of delivering programmes across multiple organisations, suppliers or geographies.Experience in consumer ...