26 to 35 of 35 ITIL Certification Jobs

platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party … using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills ...

governance and/or assurance role. Experience of writing and reviewing technical design documentation. ISEB (Information Systems Examination Board) and one of the following – ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable Qualifications Experience of operating ...

Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable … standard Service Management and IT operating frameworks (e.g. IT4IT, COBIT) Required Knowledge and Level of Experience: Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Configuration, Change and Release Management Understanding and experience of real time market data ...

Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable … standard Service Management and IT operating frameworks (e.g. IT4IT, COBIT) Required Knowledge and Level of Experience: Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Configuration, Change and Release Management Understanding and experience of real time market data ...

user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior leaders during critical issues.o Manage complex supplier … relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development. Education/Qualifications Essential ITIL qualification or demonstrable applied knowledge at Managing Professional or Practice Manager levels Education/Qualifications Essential Experience in an IT Service Management leadership role ...

with the ability to influence senior business and technology leaders. Experience supporting large‐scale cloud transformation, modernisation or platform engineering programmes. Azure, Agile or ITIL certifications would be advantageous. Responsibilities Define and deliver our DevOps and Platform Engineering strategy. Lead our DevOps, Platform Engineering and Automation teams across … risk management and compliance across the function. Manage budgets, resource planning and cloud cost optimisation activities. Technologies Azure CI/CD Cloud DevOps Support ITIL Security GitLab Jenkins Terraform More We are a leading enterprise organisation investing significantly in cloud, automation and platform engineering as we modernise our technology ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … receive. What were looking for: Were looking for someone who: Has solid experience as a Service Delivery Manager in IT or Managed Services Understands ITIL and service governance in practice, not just theory Is comfortable dealing with senior stakeholders and difficult conversations Can use data to drive decisions ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible ...

troubleshooting skills, including fault diagnostics and resolution. Ability to manage and prioritise workload effectively. Ability to work independently and as part of a team. ITIL qualification (or working towards it) is beneficial. Cisco certification (e.g., CCNA or equivalent) is desirable. Full UK driving licence and access ...