24 of 24 ITIL Foundation Certificate Jobs in the UK excluding London

Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture. Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management. Provide leadership in enterprise architecture technologies when working with … more of the following: Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development PRINCE2 Practitioner Certificate. Desirable ITIL Practitioner qualification. Employer details Employer name Isle of Wight ...

level qualification or equivalent in IT or related field Specialist IT qualification covering database and software engineering (e.g. Masters degree, Microsoft certification or equivalent) ITIL Foundation Certificate Budget/Financial management experience Desirable Registration or membership of a professional body with IT accreditation (e.g. British Computer Society … ITIL Manager Level Employer details Employer name Isle of Wight NHS Trust Address Portsmouth Hospitals University NHS Trust Corporate Hub Block 4000, Lakeside North Harbour Cosham, Portsmouth PO6 3EN United Kingdom Employer's website https://www.iow.nhs.uk/ ...

Essential A degree in IT Systems, Software engineering, Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management Experience Essential In depth experience of managing or designing, configuring and sup porting application systems. Experience … Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address Darlington Memorial Hospital NHS Trust Hollyhurst Road Darlington County Durham DL3 6HX United Kingdom Employer's website https://www.cddft.nhs.uk/ ...

level qualification or equivalent in IT or related field Specialist IT qualification covering database and software engineering (e.g. Masters degree, Microsoft certification or equivalent) ITIL Foundation Certificate Desirable Registration or membership of a professional body with IT accreditation (e.g. British Computer Society) Employer details Employer name Isle ...

SharePoint Experience with remote support software Understanding of virtualisation, preferably with some experience of Microsoft HyperV and/or VMware ESXi Understanding of ITIL principles (ideally ITIL foundation certified) Training IT Solutions Technician (Software) Level 3 Apprenticeship Training to be received both at the employer's offices ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

performance, and customer feedback. Contribute to the creation and maintenance of knowledge base articles and support documentation. Ensure all Service Desk activities comply with ITIL standards, organisational policies, and regulatory requirements. Skills and Attributes we are looking for Proven experience in an IT service desk or technical support role. … ITIL Foundation certification. CompTIA A+, Network+, or Microsoft Fundamentals. Experience in MSP or multi-client environments. PowerShell or automation experience. Experience with ITSM tools and remote support software. Experience with First Contact Resolution (FCR) operations and capability to troubleshoot/fix FCR tasks such as Email ...

Experience supporting senior stakeholders or VIP users in a business environment. Experience providing onsite or field-based IT support across multiple locations is desirable. ITIL Foundation certification or equivalent service management experience is desirable. Project delivery exposure or a recognised project management qualification such as PRINCE2 is advantageous. ...

documentation skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Microsoft certifications (MD 102, AZ 900, MS 900, SC 900). ITIL Foundation certification. Experience with VMware or other virtualisation platforms. Experience supporting hybrid work environments. Qualification: Must be educated to at least degree level ...

operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony … automation. Familiarity with working in regulated or highly audited environments. Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g. Azure) ideal. Management or leadership training/ ...

infrastructure and operational technology services in a customer-focused role. The successful candidate will have a strong customer service mindset, a solid understanding of ITIL principles, and the ability to thrive in a high-pressure environment with demanding deadlines and constantly evolving priorities. Excellent communication skills and attention … operational and project-based technical support against demanding SLAs and tight deadlines Key Responsibilities Support and deliver technical solutions across all stages of the ITIL service lifecycle Provide exceptional customer support while assisting and mentoring wider support team members Ensure all work adheres to defined processes, architectural standards, compliance ...

incidents using SIEM tools such as Microsoft Sentinel Investigate and resolve alerts, escalating where necessary Manage and maintain SOC tools, configurations, and updates Follow ITIL-based processes for incident, problem, and service management Produce regular reports and analytics on security incidents Contribute to continuous improvement of SOC processes … tools such as Graylog Scripting or programming (PowerShell, Python, etc.) Knowledge of hybrid AD/Entra ID environments Exposure to Cloudflare or similar technologies ITIL Foundation certification What’s in It for You Exposure to a wide range of technologies and industries Supportive team environment with a focus ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management ...

operations across multiple office locations Manage hardware provisioning, onboarding/offboarding, and asset tracking Oversee vendor relationships, licensing, and IT purchasing Drive ITIL-aligned processes (Incident, Problem, Change) Maintain accurate documentation and identify opportunities for improvement What We’re Looking For Proven experience in a Service Desk Lead/…/Senior Support role Strong technical background across: Microsoft 365 Azure Intune/Endpoint Management Experience with access management/IAM Solid understanding of ITIL processes Experience working in a hands-on support environment while leading a team Strong communication skills and ability to engage with stakeholders ...

service performance Identify opportunities for automation and service improvement Support onboarding and customer adoption activities Work closely with technical consultants and engineering teams Promote ITIL best practice and customer success outcomes Technical Environment You'll work across a broad technology landscape including: Microsoft 365 Azure Intune Microsoft Security Oracle … Services experience Service Desk, Infrastructure Support or Service Delivery background Strong customer-facing communication skills Experience handling incidents and escalations Microsoft 365 & Azure exposure ITIL Foundation Certification Experience with Halo, Autotask or similar ITSM tools Eligible for SC Clearance Working Pattern & Benefits Shift pattern between ...

stakeholder management skills. Customer-focused approach with the ability to perform effectively under pressure. Desirable Experience working within an MSP or IT Services environment. ITIL Foundation certification or equivalent. Experience using PSA and ITSM platforms such as HaloPSA. Previous involvement in service improvement and operational change initiatives. What ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data ...

services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data … confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

transitioning into operational ownership Microsoft 365 or SharePoint administration certification (MS-700 or equivalent) or equivalent experience Commitment to continuous professional development Desirable Experience ITIL Foundation certification Microsoft Power Platform Fundamentals Experience with large-scale SharePoint migrations or restructures Knowledge of PowerApps, PowerShell or advanced SharePoint administration Experience ...