Allington, Salisbury, Wiltshire, England, United Kingdom
Sopra Steria
Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITILFoundationcertificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Northern Gas
knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITILFoundationCertificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯
Houghton Le Spring, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Northern Gas
knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITILFoundationCertificate, SSCP Certificate If you're motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯
Sunderland, Tyne and Wear, United Kingdom, Silksworth, Tyne & Wear Hybrid / WFH Options
Northern Gas
knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness … Desirable: ITILFoundationCertificate, SSCP Certificate If you’re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … in translation to IT solutions; Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with external vendors, suppliers and other … in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITILFoundationCertificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … in translation to IT solutions; Ability to operate across organisation and computer technology silos to drive common approaches across the Trust enterprise architecture; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Change, Release, Problem, Performance, and Availability Management; Provide leadership in enterprise architecture technologies when working with external vendors, suppliers and other … in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITILFoundationCertificate Evidence of continuing professional development PRINCE2 Practitioner Certificate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). - ITILFoundationCertificate Experience Essential - Advanced theoretical and specialist knowledge across two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). - ITILFoundationCertificate Experience Essential - Advanced theoretical and specialist knowledge across two or more information technology platforms: Server Virtualisation, Desktop Virtualisation, Data and Voice Networking, Messaging, Storage Area More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … a related field Desirable Technical accreditation in at least two or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate Security (CCNA Security), VMware VCP, ITILFoundationCertificate, Evidence of continuing professional development Experience Essential Acquire a complete understanding of the trusts enterprise architecture including, business processes, technology and information systems. Responsible for More ❯
The solution is the direct result of the combined vision and strategic goals of: Isle of Wight NHS Trust (IWT) Portsmouth Hospitals University NHS Trust (PHU) Hampshire Hospitals NHS Foundation Trust (HHFT) University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a … and corporate Trust staff. Person Specification Qualifications Essential Degree level qualification or equivalent in IT or related field; Specialist IT qualification covering database and software engineering (e.g., Microsoft certification); ITILFoundationCertificate; Evidence of continuing professional development. Experience Essential Experience in software development and integration within healthcare settings. Disclosure and Barring Service Check This post is subject More ❯
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Inspire People
learn and apply new technologies. Proven technical leadership through coaching, mentoring and effective stakeholder communication. Skilled in analysing complex problems, making sound decisions and implementing practical solutions Desirable criteria: ITILFoundationCertificate Knowledge and/or experience of the Government Digital Service (GDS) Service Design Manual PowerBI - Tenant Administration/On Premise data gateway administration MS Defender More ❯
with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITILFoundationCertificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with More ❯
levels of the business. Strong analytical and problem-solving abilities. Skilled in planning and delivering projects. Proactive approach with a focus on continuous improvement. Required education, qualifications and experience: ITILFoundationCertificate Background in Information Systems, with experience in Microsoft-based infrastructure environments. A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple More ❯
project support environment with proficiency in Microsoft 365 are essential, along with accuracy in handling high-volume data. Knowledge of project environments, planning, and problem-solving is important. An ITILFoundationCertificate and experience supporting formal projects would be advantageous. This role will be remote, however requires someone to be based in Scotland with the ability to More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Protein Works
role Lead and develop a high-performing IT service team to deliver exceptional support across the organization Establish and maintain robust IT service management frameworks using JIRA Agile processes, ITIL methodologies, or similar industry standards Drive continuous improvement initiatives to enhance service quality, efficiency, and user satisfaction Ensure seamless integration between IT operations and business objectives through strategic planning … Framework Knowledge Maintain a holistic view of IT services and their interdependencies Investigate and optimize service delivery across the entire service portfolio Demonstrate comprehensive knowledge of service management frameworks (ITIL, Agile) Apply lifecycle and capability elements of ITIL to improve service maturity Balance technical requirements with business needs to deliver optimal outcomes Stakeholder Relationship Management Identify and engage … or similar role, with at least 2 years in a leadership capacity Proven experience managing IT teams and driving service delivery improvements Strong knowledge of IT service management frameworks (ITILFoundation certification required, ITIL Intermediate/Expert preferred) Experience with Agile methodologies and tools (JIRA, Confluence, or similar) Demonstrated expertise in asset management, configuration management, and service More ❯
the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for … 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITILFoundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational … excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits after probationary period Subsidised health and dental More ❯
the Helpdesk function meets or exceeds defined SLAs, KPIs, and customer satisfaction targets. Own day-to-day service operations, including incident, request, and escalation management processes. Implement and maintain ITIL best practices across all helpdesk operations. Monitor and report on operational metrics and performance trends, providing regular updates to senior leadership. Ensure reporting conforms to consolidated group requirements for … 5+ years in IT service desk or helpdesk operations, with 2+ years in a management role. Experience in a high-volume MSP or enterprise IT environment. Strong understanding of ITIL framework; ITILFoundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational … excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. Desirable: ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI/chatbot or automation tools into helpdesk environments. Benefits (post-probation): Subsidised health & dental care More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Capgemini
check (known as Disclosure and Barring Service) Your role Managing cryptographic hardware (e.g., HSMs) including configuration, installation, and support. Generating and managing cryptographic keys across multiple platforms and maintaining certificate and SSH key management systems. Ensuring compliance with IT security standards and audit requirements. Supporting incident, change, and problem management processes (aligned with ITIL). Collaborating with stakeholders … Skills And Experience Implementing and managing Hardware Security Module (HSM) solutions eg Luna and/or Entrust Broad experience in delivering cryptography or other cyber security solutions Familiarity with ITIL processes (ITILFoundation certified). Strong stakeholder management and communication skills. Familiarity with Unix,/Windows OS SharePoint, Confluence, JIRA. Understanding of change and release management. Your More ❯
Huntingdon, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Nextech
Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITILFoundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITILFoundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment More ❯
projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITILFoundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve More ❯
projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITILFoundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve More ❯
Cryptography team within the Chief Information Security Office, Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to Barclays Group. Your primary responsibility will be to act as a liaison between business, technology, and security functions to ensure information confidentiality, integrity, and availability while supporting … on-site attendance is not required, weekend shift coverage may be scheduled. To be successful in this role, you will need the following: Experience in Cryptography and Information Security. ITILFoundation certification. Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong stakeholder management with the ability to influence and negotiate More ❯
Knutsford, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Role Summary: The Cryptographic Operations Specialist supports secure, compliant, and reliable cryptographic and key management services across the organization. This includes managing cryptographic infrastructure (e.g., HSMs), key lifecycle activities, certificate and SSH key management, and maintaining risk and compliance standards. Key Responsibilities: Manage cryptographic infrastructure (HSMs, key generation/distribution, SSH keys, certificates). Support cryptographic operations across platforms … and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or information security. ITILFoundation certified. Strong stakeholder management and communication skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft Office tools. Desirable Skills: Security certifications (e.g. … CISSP, CISM). Experience with Unix/Windows systems. Knowledge of PKI, certificate management, and compliance standards. Familiarity with SharePoint, Confluence, and JIRA. Project/change management experience. To apply for this role please submit your CV or contact Dillon Blackburn on or at . Tenth Revolution Group are the go-to recruiter for Data & AI roles in the More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITILFoundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership More ❯