26 to 50 of 77 ITIL Jobs in the North West

hours major incident rota when required What you'll bring Experience within IT Service Management, Service Operations, or Managed Services Good understanding of ITIL principles Experience coordinating incidents, changes, or operational activities Strong communication skills with the confidence to engage technical and non-technical stakeholders Excellent organisation and attention ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

experience Knowledge of production line technologies and shop floor systems Experience supporting barcode scanners, printers, smart devices and manufacturing endpoints ServiceNow experience Knowledge of ITIL processes and best practices ...

Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join a business where you'll be the technical ...

integration What You'll Bring Proven experience as a Technical Architect across diverse technology domains Strong knowledge of frameworks such as TOGAF, Archimate, ITIL, Prince2 Excellent analytical, problem-solving, and stakeholder communication skills Experience in matrixed, fast-paced delivery environments Strong organisational and project leadership capability Hands-on exposure ...

through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project ...

need to succeed Proven experience in a Service Desk Manager or IT Support leadership role Strong knowledge of IT service management principles (ITIL desirable) Demonstrated ability to manage and develop high-performing teams Excellent stakeholder management and communication skills A proactive approach to service improvement and problem-solving Driving Licence ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

training/development Education/Qualifications Desirable Proven and demonstrated experience of working with other IT, project and programme management frameworks such as ITIL, Prince2 and MSP Experience Essential Proven and demonstrated experience in the creation and maintenance of delivery roadmaps that influence stakeholder decision-making Experience Essential Proven ...

direction Knowledge of the following is advantageous but not essential: - Degree in IT/STEM or equivalent experience Certifications such as TOGAF, Agile, PRINCE2, ITIL or similar Vendor certifications (e.g. Microsoft, Oracle) In return, you will be rewarded with ongoing career development, flexible hybrid working and an enviable benefits package. ...

children. A full DBS check will be carried out on any successful applicant. Experience of using a service desk is also required and an ITIL qualification would be an advantage but not a requirement. You must be organised, be able to take ownership of service desk calls and be able ...

value. You will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA ...

environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

into live operations and ongoing assurance. What we're looking for: Proven experience in IT Service Design within outsourced/managed service environments. Strong ITIL knowledge and experience designing core service processes (Incident, Change, Problem, etc.) Experience working with and holding third-party providers accountable. Strong stakeholder management and ability ...

with NIST CSF, NCSC or UK Government security guidance Experience in Defence sector or highly regulated environments Exposure to audit, assurance or ISMS processes ITIL alignment Key Deliverables Standardised and aligned incident and vulnerability management processes Consistent supplier reporting and lifecycle governance Evidence models supporting audit and assurance Established transition ...

designs and implement solutions * Working independently within onsite customer environments * Strong documentation and communication skills Desirable: * Experience within large enterprise or global infrastructure environments * ITIL operational process knowledge * Cisco certifications (CCNA, CCNP or equivalent) * VMware certifications * Data Centre networking experience * SD-WAN exposure * DNS operational knowledge Key Traits: * Strong deployment ...

diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public ...

work effectively both independently and as part of a team. Excellent communication and interpersonal skills. Experience in using IT systems and software. Familiarity with ITIL best practices is advantageous but not required. Benefits: Exposure to a professional IT environment. Opportunity to develop IT and customer service skills. Competitive contract rates. ...

Palo Alto, Checkpoint, Cisco Firepower, Cisco ASA & AnyConnect Remote Access) Experience and understanding of troubleshooting routing issues (BGP, OSPF & EIGRP) Good working knowledge of ITIL processes. ...

Responsibilities: Provide high-touch support to VIP users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based … improvement-focused mindset with strong ownership and accountability Willingness to travel and support multiple locations Desirable: Experience providing field-based support across multiple locations ITIL Foundation or equivalent Project delivery exposure or PRINCE2 Company information At First Recruitment Group we understand just how important it is to secure the right ...

investigating problems, developing solutions and taking appropriate timely action to resolve them Applicants must have GCSE Maths and English or equivalent in addition to ITIL Foundation or a willingness to work towards it Successful applicants will be required to pass Recruitment Vetting prior to commencing their role. Please be aware ...

culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk ...