24 of 24 ITIL Jobs in the East Midlands

Manage device imaging, deployment, and refresh activities , including supporting new site implementations and local technology refresh projects Maintain high - quality technical documentation , contribute to ITIL-aligned processes, and provide mentoring and technical guidance to colleagues What you need to succeed at GXO: Strong organisation, analytical problem - solving skills ...

Manage device imaging, deployment, and refresh activities , including supporting new site implementations and local technology refresh projects Maintain high - quality technical documentation , contribute to ITIL-aligned processes, and provide mentoring and technical guidance to colleagues What you need to succeed at GXO: Strong organisation, analytical problem - solving skills ...

ability to travel to client sites) Desirable (Not Essential) Experience in an MSP environment Exposure to Azure or Intune IT certifications (CompTIA, Microsoft, ITIL etc.) What's on Offer Salary up to £45,000 Hybrid working model Exposure to both remote and onsite technical environments Supportive and collaborative team environment ...

timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven ...

timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

strong governance capability, and a user-first mindset.You'll bring: Proven experience managing IT end-user services in a complex environment. Strong grounding in ITIL (ITIL 4 preferred). Experience managing vendors and outsourced service partners. Excellent stakeholder engagement and collaboration skills. A track record of driving service improvements through ...

Excellent problem-solving skills and ability to manage multiple priorities. Strong knowledge of data protection and IT compliance requirements. Desirable: Relevant professional certifications (e.g., ITIL, Microsoft Certified, CompTIA, Prince2). Experience managing IT projects from inception to delivery. Knowledge of ERP systems or other business-critical software. Knowledge of extraction ...

integration standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

shared spaces are fully operational, and that spare equipment stock is properly maintained. Key Responsibilities -Managing incidents and service requests in line with ITIL best practice -Ensuring all tickets are handled within agreed SLAs -Providing clear, professional communication to end users throughout the resolution process -Delivering desk-side support ...

teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain ...

procurement management or IT asset management Knowledge of supplier governance and procurement processes Experience managing IT assets and/or software licensing Familiarity with ITIL or service delivery frameworks Strong analytical, negotiation, and stakeholder engagement skills Experience using asset management or procurement systems ...

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts About Us Frontier is a successful and growing business. ...

leading an applications support or IT service team Strong technical knowledge of Microsoft Dynamics CRM, Microsoft 365, and enterprise business systems Experience working within ITIL frameworks and service management tools Strong leadership, stakeholder engagement, and process improvement skills What's Next? If you're an experienced IT applications professional looking ...

experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: • Manage Incidents and Requests in line with Process and ITIL best practices. • Ensure Incidents and Requests are responded to within the customers Service Level Agreement • Provide an effective, professional response to Incidents and Requests. • Ensuring ...

procurement management or IT asset management Knowledge of supplier governance and procurement processes Experience managing IT assets and/or software licensing Familiarity with ITIL or service delivery frameworks Strong analytical, negotiation, and stakeholder engagement skills Experience using asset management or procurement systems ...

similar integration systems. Experience on Azure or other cloud-based platforms including AI services. PowerPlatform/PowerApps/PowerAutomate experience. IT Service experience (ideally ITIL exposure). The ability to create high-level and low-level technical designs to meet business requirements. Understanding of development principles and lifecycles relating ...

test teams Experience working with the full software development lifecycle Hands on experience of source control such as Git Understanding of Project Management, SDLC, ITIL and Data Security & Compliance and other frameworks Ability to research alternative technical solutions, build and test them and recommend their adoption, e.g. use a sort ...

significant experience in using Java script within an EPR system oProject management or configuration-related qualification at foundation level (e.g., PRINCE2 Foundation, AgilePM, ITIL). Desirable oVendor certification or formal training in EPR systems. oProject management or configuration-related qualification (e.g., PRINCE2 Practitioner, AgilePM, ITIL). Experience Essential oHands ...

Service Designer you will possess the following: Degree or equivalent experience in Computer Science or Information Technology. Hold a professional level certification such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF … Principles, Government Functional Standards, and the Technology Code of Practice. Can demonstrate in-depth understanding of service design principles, IT service management frameworks (e.g. ITIL), and end-to-end service lifecycle management. Understand enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives. Lead co-design ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...

What you'll be doing: The IT Programme Manager role is a key position, responsible for the management of strategic initiatives within a large investment portfolio, supporting the Retail side of our business. This is ...

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