1 to 25 of 33 ITIL Jobs in the East Midlands

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/ ...

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure ...

Strong understanding of service desk principles and incident management. Proficient in troubleshooting hardware, software, and networking issues. Familiarity with IT service management frameworks (e.g., ITIL). Excellent communication and problem-solving skills. Customer-focused with the ability to work in a fast-paced environment. Team player with attention to detail ...

abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. ...

teams. · Strong troubleshooting and problem-solving skills, with the ability to guide teams through complex projects and processes effectively. · Experience with project management, and ITIL or similar frameworks. · Solid understanding of computer systems, networks, hardware, and software. · Experience simplifying and improving processes to enhance efficiency and reduce customer effort. · Understanding ...

teams. · Strong troubleshooting and problem-solving skills, with the ability to guide teams through complex projects and processes effectively. · Experience with project management, and ITIL or similar frameworks. · Solid understanding of computer systems, networks, hardware, and software. · Experience simplifying and improving processes to enhance efficiency and reduce customer effort. · Understanding ...

OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career ...

OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus ...

support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. ...

operate seamlessly and providing immediate technical support as needed. Role Requirements: Good general level of Education or demonstrable experience working at user support level ITIL Foundation (Desired) Experience of working in technical environments Experience of providing technical workarounds or solutions to end users Experience of using Microsoft based applications ...

Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. ...

tailoring the SI approach where necessary, utilising the framework accordingly. Your Profile Essential Skills/Knowledge/Experience: Experience of defining processes based on ITIL frameworks and strong understanding of the full project lifecycle and associated service transition path. Experience of carrying out Service Design/Transition within different Operating ...

equivalent at Grade C or above. Recognised ICT Qualification Desirable GCSE English & Maths at Grade C or above (or equivalent) ECDL or equivalent ITIL Foundation Certificate Experience Essential Experience of providing first line ICT support Experience of using helpdesk/service desk software Previously worked in a role providing high ...

contractors, and delivery teams. Project Coordination: Strong ability to manage multiple installations while working closely with service delivery teams. Service Delivery Focus: Understanding of ITIL frameworks and how installation projects impact ongoing service management. Problem-Solving: Ability to troubleshoot technical, logistical, and service-related challenges. Financial Acumen: Experience managing budgets ...

Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large ...

Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large ...

integration standards Experience chairing or contributing to architectural governance boards Ability to collaborate and influence senior stakeholders Clear understanding of enterprise architecture frameworks (TOGAF), ITIL, and security-by-design principles Passion for mentoring and building architectural capability in teams What's on Offer Hybrid working arrangements with flexibility Opportunity ...

queries, debugging, optimisation) APIs, integrations, data flows Windows Server/IIS ERP, CRM, HRIS or bespoke business systems PowerShell/automation Monitoring & alerting tools ITIL processes If you've ever been the person who 'gets' how applications behave behind the scenes - you'll fit in perfectly here. Why This Role ...

ongoing optimisation Lead supplier relationships and hold partners to account Support Agile ceremonies and backlog refinement Promote best practice across frameworks such as GDAD, ITIL 4, and security-by-design Encourage adoption of platforms including Microsoft Fabric, Power Platform, and automation tools About You: Experience as a Product Owner ...

ongoing optimisation Lead supplier relationships and hold partners to account Support Agile ceremonies and backlog refinement Promote best practice across frameworks such as GDAD, ITIL 4, and security-by-design Encourage adoption of platforms including Microsoft Fabric, Power Platform, and automation tools About You Experience as a Product Owner ...

sector. IT Knowledge in relevant areas (e.g. data security; cloud computing; data loss prevention; software development methodologies; etc.) Relevant professional qualifications (e.g. CISA; CISSP; ITIL; CISM) desirable Daily you can expect to be involved in the following: Assist the assigned Audit Lead in developing the scope of internal audit reviews ...

wide range of devices including printers, projectors, whiteboards, and wireless technologies. Ensure excellent customer service when managing incidents and service requests. Work within ITIL processes including incident, change, and service request management. Maintain accurate records of IT assets and configurations. Support evening events when required and assist with IT inductions ...

infrastructure, systems, and data, ensuring availability and performance. Install, configure, troubleshoot, and maintain enterprise-level hardware and software. Deliver IT services aligned with ITIL best practices. Act as a technical mentor within the ICT Service Delivery Team. Assist with project-based work, system upgrades, and contingency planning. Collaborate with internal … degree or higher national diploma (HND). English and Maths GCSE (Grade A*-C or 9–4). Evidence of continuous professional development. Desirable: ITIL Foundation, Microsoft certifications. Why Join Us? Join us and you will be working in a varied and rewarding role, as part of a supportive team ...