IT Infrastructure Library (ITIL) Jobs in the East Midlands

My client is a growing financial services company, with offices in Leicester, London, Edinburgh and Salisbury. The infrastructure team lead would join an overall group of 9 but would take responsibility for three direct reports. This role would suit someone with a breadth of infrastructure experience and exposure to different environments, as it will involve both managing different projects, but still remaining technically... more ▸

Helpdesk Analyst - Spalding £10.00 - £12 per hour - Contract Role SPALDING, United Kingdom, our client is looking to recruit a Helpdesk Analyst to be able to provide first line resolution over a wide range of issues. Must Haves: * Passionate about excellent customer service * High level of personal communication skills * Able to provide first line resolution over a wide range of issues * Able to provide thorough troubleshooting for... more ▸

One of the UK's largest providers of IT services is looking for Service Desk Analysts to work for their client, based in Nottingham. Are you a skilled Service Desk Analyst who can handle both 1st and 2nd line support activities? Do you have ability to work to SLA, have an impressive First Time Fix rate and be able to deliver customer focused support to a diverse and... more ▸

Service Desk Analyst Tier 1. Location: Nottingham. Salary: £21,000 per annum Staffline currently have a fantastic new opportunity for a. Tier 1 Service Desk Analyst. to join our growing IT function based in Nottingham - NG2. Staffline is the UK’s largest recruiter and workforce provider, proudly partnering with some of the country’s best-loved brands for over 30 years. You will act as a single point... more ▸

Youre a people person. You like to work closely with customers and you get a kick going home in the evening knowing you have made their lives easier. This IT service provider has grown substantially over the last 2 years and will continue to do so, as a result they require this service delivery manager to work closely with the operations management team... more ▸

2nd Line Service Desk Opportunity - Leicester - Paying up to £25,000 I'm recruiting for an experienced 2nd Line Support Analyst to join an exciting IT team with over 1000 users from their HQ in Leicester. They have a purpose built IT department and this is an excellent opportunity to really progress your career. Ideal candidates will have the following: At least 2 years' experience in a 2nd Line IT Support/Service Desk... more ▸

Essential: Well-developed written and verbal communication skills, including the ability to communicate technical concepts to non-technical staff. Knowledge in a Microsoft environment including Microsoft Windows 10/7, Microsoft Office, and desktop applications. Experience of Mac products. Exposure and knowledge of Active Directory. Ability to create and update documentation of high quality. Experience working within a Service Desk software environment. Clean driving license,... more ▸

As an IT Support Technician you will be working for a fast-growing dynamic company which is constantly exploiting new opportunities that require enthusiastic, passionate and capable people to support them in this growth. IT is the central point of contact for all Technical related incidents and service requests. IT is a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person (for... more ▸

Service Delivery Manager. Leicester. £40,000 per annum Full Time - Permanent. Our client is an award winning provider of affordable, quality homes, but their business is about more than property - it’s about people. They aim to put their residents at the centre of everything they do and offer first class services to all. They currently have an opportunity for a Service Delivery Manager to join... more ▸

Summary. An opportunity has arisen for a 2nd Line Support Analyst to join our dedicated customer Batch, Scheduled Task and Event team in Nottingham. The role requires an initiative driven and proactive individual, with an understanding of IT infrastructure to work in triage support across multiple customers within multiple technologies. The roles will focus on remotely resolving incidents, increasing the first time... more ▸

Infrastructure Engineer. Nottingham | up to £38k + MS Certs + Benefits. Working for an IT Service Provider who are apart of the Microsoft Cloud Partner Network and have regular interactions with household enterprise public and private sector organisations across Cloud, Infrastructure and Modern Workplace. Competing frequently against larger providers to enterprise contracts has helped them successfully grow their status and... more ▸

SCCM Engineer - Desktop, Group Policy, Active Directory, InTune, Windows 10, Office365. My client is an expanding Cloud based Managed Service Provider of IT Solutions. Due to an expanding client base they require an SCCM Consultant / Engineer to join the support services team. Role. Provide support and proactive maintenance applications (patching, updating, deploying) Support 3rd Party software that integrates into the Worksite... more ▸

Service Delivery Manager - IT Managed Services - ITIL - Problem Management - Incident Management - Kettering - Permanent - £45,000-£50,000. I am currently recruiting for a Service Delivery Manager to join an exciting and expanding Managed Services business based in Kettering. As part of the Service Delivery Manager role your main responsibilities will be to: Manage 6-7 external accounts, from full managed services to smaller, more specific services. Carry out... more ▸

IT Project Manager. Do you know how to run a project end to end? Manage various stakeholders? Liaise with technical teams? Deliver on promises? You're the type of PM I'm looking for! The client I'm working with is urgently looking to recruit a. IT Project Manager. The organization is experiencing a period of rapid growth and change, and this role offers the successful individual the chance to put their... more ▸

This is an opportunity to join a service organisation that is doubling in size due to a series of acquisitions and organic growth. The business require a skilled Service Desk Analyst providing vital support in line with the organisation’s IT transformation programme and future growth. Your responsibilities will include (not not limited to): The completion of 1st time fixes, desktop support and client account administration... more ▸