1 to 25 of 29 ITIL Jobs in the East Midlands

Experience Exposure to Intune/Microsoft Endpoint Manager Exposure to Microsoft Teams and SharePoint administration Basic networking knowledge and troubleshooting skills Experience within an ITIL-based support environment Relevant Microsoft certifications This is an excellent opportunity for a customer-focused IT support professional to join a supportive team environment, gain ...

issues Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies Lead infrastructure upgrades, security improvements and automation initiatives Support disaster recovery, ITIL processes and continuous service improvement Mentor colleagues and contribute to IT strategy and future technology planning What We're Looking For 5+ years' experience ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

improve efficiency. Collaborate with development and IT teams to support applications and resolve deployment issues. Manage incidents and service requests in line with ITIL practices. Identify, assess, and remediate vulnerabilities across infrastructure, applications, and pipelines. Maintain secure Infrastructure as Code (IaC) standards and environment provisioning. Manage secrets, certificates, credentials ...

technology or cyber security sector experience Experience working with prime contractors or government customers Secure-by-Design or security-focused delivery experience PRINCE2, Agile, ITIL or similar certifications This is an excellent opportunity to join a growing specialist technology organisation delivering impactful secure programmes across defence and government sectors. ...

Senior Microsoft 365 Administrator to play a pivotal role in the administration, optimisation, and ongoing evolution of its Microsoft 365 platform within a mature ITIL/ISO-aligned environment. This is an exciting role with career potential with an attractive organisation. This is a senior, hands-on role suited ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

Transform Maps Service Portal and UI Builder Workspace development Notifications and email scripting Experience designing scalable workflows and automation solutions Good understanding of ITIL processes and service management best practices Experience integrating ServiceNow with external platforms and third-party systems Strong troubleshooting and problem-solving capabilities Excellent communication and stakeholder ...

vehicle to travel between sites. Experience of providing 1st and 2nd line IT service desk support within a busy, multi-site environment, working to ITIL principles. Strong technical troubleshooting skills across Microsoft technologies, including Windows, Active Directory and Microsoft 365. Occasional hybrid working may be available however there will ...

lifecycles Experience coordinating stakeholders across technical and business teams Experience managing defects, risks, dependencies, and release readiness Comfortable working within Agile and/or ITIL environments Strong organisational and communication skills Desirable experience: ERP/CRM transformation programmes Test automation exposure We’re proud to be recognised as a Disability ...

priorities effectively A proactive mindset with a passion for continuous improvement Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn t essential. Why Join Us? This is more than just an account management role - it s an opportunity ...

logistics environments Knowledge of warehouse or automation systems and integrations (ERP, WMS, PLC/SCADA) Cloud experience (Azure) and containerisation (Docker, Kubernetes) Familiarity with ITIL processes (incident, change, problem management) Relevant certifications (e.g., VMware, Security+, CISSP, Terraform) Personal Attributes Strong ownership and accountability for delivering robust infrastructure solutions Pragmatic problem ...

Data Management. with AI in Security functions Understanding of common BI tools such as PowerBI, Tableau, Excel (can perform complex functions) Working knowledge of ITIL incident management, service-level management, change management, release management and availability management for databases and data management systems. Additional Information Benefits include:- Hybrid working ...

problems and help our customers install approved applications and programs. Site visits as required to support our end users? The successful candidate will have... ITIL v3/4 Certification Microsoft MCP, MCSA or MCSE 2-3 Years help/service desk experience Experience of different ITSM systems Experience of supporting ...

working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes SDLC ML experience Qualifications Relevant Degree or equivalent. 3 years experience as a software developer Apply If you feel ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

Professional/Further training Essential Educated to Diploma level or equivalent experience in a IT or business environment Ongoing personal and professional development Desirable ITIL Qualfication Knowledge Requirements Essential Extensive experience working in a application support or call centre environment Expert knowledge of Microsoft desktop packages Knowledge of the Data ...

working in a technical environment delivering 2nd line support and management capability including the use of system management and monitoring tools. Fully conversant with ITIL principles and a thorough working knowledge of Incident, Change & Problem Management. Why Join Us? Very competitive salary Excellent healthcare benefits, including access ...

management systems. Technical knowledge of Ricoh's software and hardware portfolio is required. Technical experience of providing remote support to customers An awareness of ITIL framework Must be capable of working unsupervised to agreed timescales Excellent communication skills – both verbal and written Excellent interpersonal skills Ability to develop good relationships ...

communication skills. Ability to manage and prioritise workload effectively in a busy environment. Proactive, solution-oriented mindset with a willingness to learn. Familiarity with ITIL frameworks is advantageous but not required. Why Apply? This role is ideal for candidates looking to start or further their career in IT support within ...

Experience with SAP integration technologies and middleware. Ability to lead technical teams and manage delivery. Excellent problem-solving and stakeholder engagement skills. Understanding of ITIL processes and change management. What's in it for you? Private healthcare and physiotherapy 24-hour Virtual GP service for you and your household ...

compliance Support backup, disaster recovery, and business continuity planning Governance & Quality Manage documentation, asset registers, and reporting Ensure adherence to IT service management (ITIL-aligned) processes Oversee third-party suppliers and service quality Leadership & Collaboration Lead and develop a distributed team of IT technicians Work closely with stakeholders to understand … with: Google Workspace (essential) Microsoft 365, Azure/Entra ID, Windows environments Experience leading or mentoring technical teams across multiple locations Solid understanding of ITIL-based service management Proven track record of delivering projects and driving improvements Strong problem-solving, communication, and stakeholder engagement skills Ready for your next step ...

About the job Job summary Can you communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential … environment Experience of working collaboratively within multidisciplinary teams Strong attention to detail and a commitment to maintaining accurate records and documentation Good understanding of ITIL service management framework or equivalent experience Knowledge of major incident processes and tools (e.g. ServiceNow or similar platforms) Additional Information Essential qualifications/licenses: Currently ...

Collaborate with wider support teams, service management, and third parties to resolve issues. Contribute to continuous improvement initiatives and knowledge sharing. Ensure compliance with ITIL processes and security standards. What youll need Skills & ExperienceEssential Proven experience in an onsite IT support or field engineering role. Strong troubleshooting skills across desktop … effectively in a team environment. Good organisational and time management skills, with the ability to prioritise workload. Familiarity with ITSM tools (e.g. ServiceNow) and ITIL-aligned processes. Desirable Experience working within a large enterprise or campus environment. Knowledge of device lifecycle management and asset control processes. Experience supporting ...

metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What Our Client is Looking For Proven experience in a service desk management, service delivery or team lead … metrics Familiarity with ITSM platforms such as ConnectWise, Autotask, HaloPSA, or similar A genuine passion for customer service and delivering an exceptional client experience ITIL Foundation certification is desirable but not essential What's on Offer Competitive salary of £40,000 - £50,000 depending on experience The chance to join ...