1 to 25 of 27 ITIL Jobs in the East Midlands

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

would also welcome knowledge and experience in the use of MS Word and Excel, commercial awareness, experience of ITSM applications or understanding of ITIL Framework Additional information Clearance: Must be able to pass Security Clearance Hours: 38hrs per week. Shift-based working between ...

willingness to travel domestically as needed Ability to communicate clearly in both written and spoken formats Experience using IT support ticketing systems Familiarity with ITIL principles or relevant qualifications is a plus Bonus: Fluency in Italian and/or Spanish is advantageous, though not essential BENEFITS: Competitive salary with ...

work independently whilst collaborating with wider business teams. Desirable Experience supporting retail or multi-site environments. Microsoft Dynamics certifications. Shopify Partner or integration experience. ITIL Foundation certification. Active Directory and remote support experience. What's on Offer Permanent opportunity. Hybrid working with 4 days per week onsite in Rutland . ...

Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within ...

advantageous. Experience working within a private equity-backed business would be advantageous. Qualifications (Desirable) Degree qualified in a relevant discipline, or equivalent professional experience. ITIL, PRINCE2, MSP or equivalent technology/project delivery qualifications. Cyber security certifications (e.g. CISSP, CISM, CISMP) desirable. Microsoft, Azure or cloud-related certifications desirable. ...

Desirable Good background within information Technology Cyber Security Advanced Threat Protection Experience of implementing and managing at least two clinical computer systems Qualifications Essential ITIL Qualification ETD IT Standard qualification Degree or HNC or Diploma or equivalent Microsoft Qualification Desirable Network Topologies Power BI Reporting Cloud Technologies O365 Administration Experience ...

technical colleagues, suppliers, and leadership. Effective collaboration skills, with experience working alongside contractors, MSPs, and cross-departmental teams. Relevant IT certifications (e.g., Microsoft, ITIL, CompTIA) desirable. If you feel you have the skills and experience to step into this exciting IT Manager position, please apply below ...

Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and services (e.g., Windows, Office 365, networks, cloud solutions). ITIL Framework Knowledge Personal Attributes/Behaviours Communication Skills Customer Service Orientated Analytical and Problem-Solving Skills Adaptability and Resilience Organisational and Time Management Skills Collaboration ...

customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness Why join? This is initially a 6 month rolling fixed term contract with the opportunity to transition to permanent. This is a role ...

priorities effectively - A proactive mindset with a passion for continuous improvement - Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isnt essential. Why Join Us? This is more than just an account management role - its an opportunity to take ownership ...

external clients and manage internal resources throughout Project and Service deliverables. You will bring an understanding of Service Delivery Standards, operating in ITIL environments and manage Service and Ticketing environments in applying prioritisation of hardware and software requirements. Skill Set Demonstrable evidence of suitable qualifications and experience i.e. Service Delivery ...

role, with experience in defining and delivering operational standards Proven background governing outsourced MSP agreements and enterprise vendor relations. Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Demonstrated ability to lead, coach, and develop technical support teams. Experience handling major incidents and crisis communications with senior ...

working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes SDLC ML experience Qualifications Relevant Degree or equivalent. 3 years experience as a software developer Apply If you feel ...

succeed. Experience within education, healthcare, charities, housing, or another regulated environment would be advantageous, as would knowledge of Cyber Essentials, ISO 27001, NIST, ITIL, or project management methodologies. An enhanced DBS check will be required for this position. If you're looking for an opportunity where you can influence technology ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

each incident to ensure the correct resolution and monitor the outcome for effectiveness. Excellent team player Desirable Knowledge, experience, or qualification of the ITIL V4 Foundation qualification, its practices, processes, and framework. Knowledge of Sophos Antivirus software, Mimecast, PDQ, Logitech, and PowerShell. Knowledge or experience of the Excalibur software program. ...

technical point of contact for complex issues. Support root cause analysis and continuous service improvement. Mentor engineers and promote technical best practice. Work within ITIL, SLA, change, and security processes. About You Proven Senior Network Engineer/Network Support Engineer experience. Strong troubleshooting and customer communication skills. Comfortable working ...

IT Engineer Location: Office-Based Job Type: Permanent Hours: 48 Hours per Week (4 on 4 off/2x 7AM - 7PM/2x 7PM - 7AM) About the Role We are looking for a proactive and ...

skills and attention to detail A positive “can do” attitude and a collaborative nature A full driving licence (travel required across sites) Experience with ITIL, or industry specific systems (bingo/gambling), is a bonus. Driving License required. #BB1 ...

technical audiences, while building strong relationships with stakeholders and colleagues. Process‐Driven & Quality Focused – Experienced in structured IT environments, with an appreciation of ITIL principles, governance, documentation, and best practice change management. Ownership & Continuous Improvement – Proactive in identifying opportunities to enhance cloud platforms, operational processes, and technical standards, while taking … ownership of incidents, tasks, and project deliverables. Relevant Certifications & Experience – Azure, ITIL, Microsoft, Linux, or other cloud‐related certifications are desirable, alongside demonstrable experience supporting and improving enterprise‐scale technology environments. Reward & Benefits Competitive Package : Fair salary benchmarked against market data, annual discretionary bonus, and 29 days holiday plus bank ...

Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure … Performance monitoring, availability monitoring and restoration 2–3+ years' experience in a senior IT Support/3rd Line Support role or equivalent Qualifications Essential ITIL Foundation (v3 or v4) CCNA certification or equivalent networking knowledge Degree or equivalent commercial experience Desirable Microsoft Certifications CCNA Certification Previous Formula 1 Trackside experience ...

appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk … strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. ...

appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk … strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. ...

SLAs. Monitor, track, and report on operational KPIs and SLAs, identifying performance bottlenecks and performing root cause analysis (RCA) for major incident remediations. Champion ITIL best practices across incident, problem, request, and change management workflows to maintain business continuity. Act as the senior escalation point for major incidents, coordinating technical … ITSM/helpdesk/end user support management position. Proven background governing outsourced MSP agreements and enterprise vendor relations. Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred). Familiarity with ITSM tooling (e.g. Jira, Manage engine, ServiceNow or similar). Good understanding of infrastructure, networking ...