1 to 25 of 43 ITIL Jobs in the Thames Valley

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

Intune. Good understanding of networking, cloud technologies, and IT security. Strong troubleshooting and problem-solving skills across hardware and software. Experience working within an ITIL-based support environment. Able to manage priorities, work independently, and perform effectively under pressure. Virtualisation, scripting, or VoIP experience would be advantageous. About Blenheim Schools ...

hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint-security tooling. Experience in a secure Government, defence or regulated ...

service operation. What we're looking for Proven experience managing Service Operations within a large-scale, complex or multi-supplier environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed ...

Experience of Infrastructure as Code, automation, DevOps ways of working, secure engineering practices and controlled change delivery./li li Strong understanding of ITIL/service management, incident, problem and change processes, supplier delivery and operational resilience expectations./li li Ability to manage technical risk, platform lifecycle, supplier performance ...

eligible and willing to obtain and maintain, the required clearance. Previous Tech Bar/walk-up support experience. Microsoft 365, endpoint, Windows or ITIL certification. This role supports a secure UK Government project. SC clearance is a mandatory requirement and working arrangements will reflect the needs of the secure service. ...

improving supplier performance, cost effectiveness and customer satisfaction Background delivering architecture or technology services within MOD, Defence Digital or UK aerospace environments Desirable: CIPS, ITIL, PMP or related professional certification Experience managing or overseeing the transition of IT supplier contracts between legal entities Experience supporting tendering, contract renewal and supplier ...

activities. Experience developing or maintaining business continuity, resilience or disaster recovery arrangements. Management of Human resources Experience of working within an organisation operating an ITIL framework Experience managing specialist application support teams. Experience managing business-critical clinical systems. Experience managing incidents, problems and service escalations. Experience managing software suppliers ...

permissions management and basic administration tasks. Exposure to the configuration, support, maintenance and management of VoIP systems. "Nice to have" skills IT technical qualifications, ITIL knowledge and Windows/Mac certifications would be desirable but are not essential for this role. What you'll do Provide exceptional levels of assistance ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

Linux environments Desirable: Terraform, Bicep or ARM templates Intune, SCCM or Ansible Microsoft Entra ID and Defender for Cloud, DevOps/CI-CD experience ITIL knowledge ...

accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity or an equivalent foundation cyber security qualification. Microsoft Power BI Data Analyst ...

resolution, closure and post-incident reviews. Essential Skills & Experience Proven experience managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident and Problem Management. Hands-on experience with ServiceNow Major Incident and Problem Management. Strong experience leading root-cause investigations and post-incident reviews. ...

supplier governance framework . Experience with tendering, supplier selection and ongoing performance management. DV Clearance . Relevant professional qualifications/certifications such as CIPS, ITIL or PMP . Security Clearance Active SC Clearance is mandatory. DV Clearance is highly desirable due to the sensitive nature of the programmes and onsite ...

experience negotiating complex contracts Experience working with System Integrators and Managed Service Providers Ability to manage senior stakeholder relationships across technical and business functions ITIL, CIPS, PMP or related professional certifications Understanding of IT compliance, supplier risk and governance frameworks If you're a security cleared IT Category Specialist with ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

systems and integrations. Experience working with IT segmentation concepts and vendor access governance. Power BI/reporting awareness. Experience with ticketing systems and basic ITIL-style incident/change processes. Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply now! Vibe Recruit is acting ...

systems and integrations. Experience working with IT segmentation concepts and vendor access governance. Power BI/reporting awareness. Experience with ticketing systems and basic ITIL-style incident/change processes. Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply now! Vibe Recruit is acting ...

priorities. You have experience supporting technology transformation programmes involving multiple partners and stakeholders. You hold, or are working towards, certifications such as TOGAF, ITIL Foundation, or PRINCE2 Practitioner. You have knowledge of TM Forum frameworks, including TAM, eTOM, and SID. You encourage collaboration, welcome diverse perspectives, and contribute ...

develop accounts after onboarding Nice to Have Specific experience selling outsourced Service Desk or End User Support services Knowledge of IT Service Management and ITIL principles Existing relationships in relevant UK mid-market or enterprise organisations Relevant commercial experience and a proven sales record are more important than formal academic ...

closely with teams across ICT to reduce manual intervention for repetitive tasks and to ensure that processes are both clear and adopted. Working with ITIL processes including Request, Incident, Change, and Problem Management. Ensuring compliance with Customer ICT Security Policies. Conduct other work as directed by line management in accordance ...

Person: Proven track record within ITSM solution sales Minimum 3 years' B2B sales experience Strong new business development and account management experience Knowledge of ITIL, SIAM or wider IT Service Management frameworks Excellent communication, negotiation and stakeholder management skills Self-motivated, commercially focused and results-driven Reference Number: BBBH(phone ...

Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated and results-driven ...

Willingness to travel to client sites, typically twice per week. Desirable experience: Experience managing a portfolio of small and mid-sized organisations. Awareness of ITIL, ISMS, ISO 27001, or similar service and security frameworks. Detailed solutions-architecture knowledge and hands-on engineering experience are not required. In line with ...

problem resolution. Desirable experience Knowledge of SQL, reporting tools and data analysis. Familiarity with APIs, data feeds and application-to-application integrations. Understanding of ITIL practices, particularly change, incident and problem management. Experience with data governance, documentation and audit requirements. ...