1 to 25 of 52 ITIL Jobs in the Thames Valley

technical leadership role. Strong stakeholder management and communication skills. Broad enterprise IT knowledge across cloud, infrastructure, networking, Microsoft technologies, and managed services. Experience with ITIL, Incident, Problem, Change, and Risk Management. Ability to work across multiple technical teams and third-party suppliers. Technical Ability Networking & Security Networking fundamentals (LAN/ ...

environments * Knowledge of Hyper-V, VMware or other virtualisation platforms * Exposure to cyber security technologies including SIEM and MDR solutions * Experience working within ITIL or SLA-driven service environments * Knowledge of backup and disaster recovery solutions The Package Competitive salary (DOE) * Funded professional certifications and ongoing technical development * Exposure ...

Fulfilment Systems * Network Automation Tools * Netcracker * Inventory Reconciliation * Telecoms Asset Management * Fixed Network Operations * Mobile Network Operations * Cisco Networking * Nokia Transmission * Microwave Networks * CCNA * ITIL Foundation * Linux Administration Certification * Database Administration Certification * Telecoms Industry Certifications Key Traits: * Strong troubleshooting and fault-resolution capability * Highly analytical and detail-oriented * Proactive ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

Person Specification Qualifications Essential NVQ level 3 or equivalent experience Microsoft Certified Desktop Support Technician (or achieve this within one year of appointment) Desirable ITIL V2/V3 Foundation Experience Essential Experience of Call Centre/Helpdesk/Service Desk or other telephone based customer service. Experience of working ...

Desirable Criteria Experience with the NEC Integrated Housing Management System. Local Government, Housing, or Public Sector experience. Knowledge of Housing Management processes and legislation. ITIL Foundation or higher certification. PRINCE2, Agile, MSP, or other project management qualification. Experience with cloud-based or SaaS applications. Membership of a relevant professional body ...

Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management : Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement : Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment ...

information exchange. Experience managing integration roadmaps, delivery plans, prioritised backlogs, and supplier relationships. Understanding of engineering processes and Digital Engineering ecosystems. Service Management experience (ITIL or equivalent) and Project/Programme Management experience (APM, PRINCE2, or equivalent). Excellent stakeholder management and communication skills. Active SC clearance is essential. Desirable ...

driven environments. Knowledge of Windows operating systems and Microsoft technologies. Ability to prioritise and manage multiple incidents effectively. Desirable Experience supporting Microsoft 365 technologies. ITIL Foundation certification. Experience within secure or government environments. What We're Looking For Strong customer-focused approach. Excellent verbal and written communication skills. Positive, proactive ...

delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to escape and when to let a process run Experience managing SLAs, service ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

environment and in cooperation with executives. Completed university degree or comparable education/business experience CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc. Information security Governance and Management SECTION A (3). Information Risk management SECTION B3 (4). Secure Operations Management SECTION ...

managed service provider model.* Ensure stable, secure, and compliant laboratory technology operations across both IT and OT environments, aligned to cyber security, ITSM, ITIL, and DTE system lifecycle standards.* Serve as the primary point of accountability for laboratory technology partnering with DTE Compliance, Cyber Security, Internal Audit, and Quality Assurance. ...

looking for someone with: Experience in a Managed Services environment A background in Service Delivery Administration or Junior SDM Hands-on experience using an ITIL/ITSM tool (ServiceNow, Halo, ConnectWise, etc) Knowledge of incident, problem and change management Excellent communication, organisation and reporting skills Strong Microsoft 365 skills, particularly ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

Strong communication skills and ability to manage priorities • Full UK driving licence and access to a vehicle Desirable • MSP experience • Microsoft/Azure certifications • ITIL exposure • Mac experience What’s on Offer • Broad exposure across multiple technologies and client environments • Involvement in infrastructure projects and upgrades • Training and certification support ...

Strong communication skills and ability to manage priorities • Full UK driving licence and access to a vehicle Desirable • MSP experience • Microsoft/Azure certifications • ITIL exposure • Mac experience What’s on Offer • Broad exposure across multiple technologies and client environments • Involvement in infrastructure projects and upgrades • Training and certification support ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

Engineer, IT Service Desk Analyst, Windows Server, IT Support, 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slouth Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills ...

Oracle Partitioning * Exposure to Oracle RAC, Oracle RMAN, Oracle Data Guard * Knowledge of Oracle Weblogic, Oracle Service Bus, or other Application Server technology. * ITIL Foundation Skills: Communication Oracle Oracle DBMS SQLite Stakeholder management SC + NPPV3 Cleared Oracle PL/SQL and DBA Support Specialist - 12 months+ ...

Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

able to demonstrate equivalent knowledge, skills and aptitude) · Member of a relevant professional body or chartered institute. · Relevant IT qualification or skills and experience (ITIL or similar). Technical Skills · Computer literate including experience of using IT systems and Microsoft Office software (e.g. Word, Excel, Outlook, Project & Visio). · Deployment ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

working with developers/vendors implementing fixes or improvements to systems Experience of LINUX and Microsoft Operating Systems Youll have the exposure to ITIL Methodologies The ability to explain complex technical issues in a simple, customer centric language You'll beable to attain NPV - SC level vetting Whats ...