ITIL (Information Technology Infrastructure Library) Jobs in the Thames Valley

Duties & Responsibilities As the first point of contact for all IT issues and requests for over 85,000 people, we are searching for a motivated Team Leader to join the team, who will lead and develop a diverse team of 1st Line Analysts as they provide award winning IT support to over 85,000 customers. As a Service Centre Team Leader, you play an integral part in the... more ▸

Service Desk Analyst Location: Rutherford Appleton Laboratory Harwell, Oxfordshire Salary: Band C £25,702 - 27,938 (dependent on experience) Contract Type: Permanent Hours: Full time/Part time (minimum 30 hours per week) Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether... more ▸

We have a long-standing relationship with a global manufacturing company in South Oxfordshire who are going through the next phase of their growth and this time around they are looking for a Project Lead to join their team. Given the supportive nature of the team, our client is happy to look at a range of Project Managers, from fresh graduates to those with proven experience... more ▸

IT Process and Compliance Specialist Oxford Permanent £50,000 to £60,000 Hybrid Office and Remote IT Process and Compliance Specialist required to join a world-leading technology and engineering services business to develop, own and manage all IT department aligned processes and management frameworks. This position will work closely with a range of stakeholders, the Senior IT Manager and other IT Team members to ensure... more ▸

Business Analyst Reading / Remote & Hybrid Working Available £40,000 to £55,000 + Bonus & Package Excellent opportunity for an ITIL qualified Business Analyst or Service Analyst to join a global company in a highly varied hands-on role, offering great progression opportunities. This company have grown from strength to strength over the past year. As specialist within the security and international travel industry, they... more ▸

THE PACKAGE IS: Basic salary range is between £30,000-£35,000. Plus shift allowance, Pension and Life assurance. Working hours are 4 days on and 4 days off and nights, 07:00 - 19:00, 19:00 - 07:00 A SNAPSHOT OF WHAT YOU WILL BE DOING: Firstly, leading the Shift Team's performance, productivity, utilisation, and workloads, ensuring contractual service levels are achieved. Secondly, provide supervision, coaching and mentoring to shift... more ▸

Modis is currently recruiting for an SC Cleared Service Manager, to join our client on a 6 month initial contract, to fulfil a vital role in a defence focused service management office. In this role, you will be supporting the wider service management function on all aspects of service delivery across a range of programmes, working on quality, performance, risk management and the continual improvement of all aspects of the delivery... more ▸

Business Analyst Reading / Remote & Hybrid Working Available £40,000 to £55,000 + Bonus & Package Excellent opportunity for an ITIL qualified Business Analyst or Service Analyst to join a global company in a highly varied hands-on role, offering great progression opportunities. This company have grown from strength to strength over the past year. As specialist within the security and international travel industry, they... more ▸

Service Desk Analyst, Up to £33K, Near Bracknell (Primarily remote) Service Desk Analyst sought for a fast-growth and highly successful financial services organisation based near Bracknell. This is a really exciting opportunity for a friendly, trustworthy Service Desk Analyst to join a reputable business who can offer an unrivalled amount of career progression and work with a large client base. As a Service Desk... more ▸

SalesForce Release & Environments Manager Outside IR35 Proactively lead and manage a team of Change/Release/Environment Managers and cross functional analysts towards continuous improvement of all related processes and procedures. Key Skills; Experince with Salesforce and NetSuite Experience of working in and managing across the Service Management/Service Support environment Qualification to ITIL Managers (expert) level essential and understanding of Project... more ▸

Service Delivery Manager, Infrastructure Services Manager Due to an internal promotion, an exciting opportunity has risen for a highly talented Service Delivery / Service Manager to join a Market Leading Global Organisation. This is a great opportunity for those who are looking for an organisation who are providing continuous career growth and continuous global relationship building Essential Skills Previous experience in a Service... more ▸

Scope and Objectives Install and configure software according to specification Carry out agreed routine operational procedures to maintain systems and resolve problems Identify and register incidents, taking ownership to resolve technical problems proactively to meet business requirements, or find a new owner Respond to requests in a timely manner to assist with investigation into incidents and problems raised via the Service... more ▸

£30,000 - £50,000 + Training + Technical Progressing + Pension + Healthcare Gerrards cross - Hybrid Remote Do you have hands-on experience working with Microsoft KQL language?Fantastic opportunity to secure a new position within an exciting, stable, and technically fascinating environment that will support you in becoming an elite-level Cyber & IT Security Specialist!Established for over 70 years, our client is a leader in the market and offers full... more ▸

Role: Messaging Engineer - M365Location: Hybrid - remote/ Milton KeynesDuration: 6 monthsIR35 status: OutsideSecurity clearance: DV ClearanceDaily rate: £300-320The clients Messaging and Microsoft365 technology team have a requirement for an additional resource to assist the current team with BAU activities, also to assist with the transition of new services and project work. This will primarily be supporting their on premise Exchange and... more ▸

1 st/2nd Line Support - Banbury - £2 3K - £2 8K My client is a global manufacturing and engineering company who are looking for someone to join their IT Support team. They have an excellent opportunity for a 1st/2nd Line Support to join them in Banbury. My client is growing rapidly and are about to acquire their 4th company! Therefore, they are looking to expand their team with someone with a strong... more ▸

Our client, the market leading, construction specific software provider, requires a Payroll Support Analyst to join their expanding and dedicated Customer Support Team.The primary purpose of the Payroll Support Analyst is to deliver a high quality and responsive support service to the companys customers for payroll products and applications, in line with customer SLAs and internal KPIs and OLAs... more ▸

Join our community. We have an exciting opportunity available for Service Delivery Analyst to join the Service Introduction team. This role works collaboratively with projects teams, technical colleagues and business stakeholders during the development and testing stages of projects to ensure the new IT services meet our Service Acceptance and Control standards. These standards help ensure new... more ▸

We are looking for an? IT Support Analyst? to join our? brand-new distribution site ?based in? Aylesbury (HP22) 40 hours per week Permanent position Monday to Friday Working?08:30 17:00 No bank holiday working ?required Hybrid Working split between site & home Benefits :?Pension scheme,?Life assurance, 25 days holiday, Free parking, canteen area Second/Third Line IT Support is essential Our distribution site ?is? Brand New ?and... more ▸

infrastructure engineer network engineer cisco vmware infrastructure Infrastructure Engineer for a global communications solutions provider Up to £55k base (possibly higher for the right candidate) and benefits Bracknell/ Home - 50/50 A brief description of the main purpose of the role Responsible for monitoring key services and applications for our infrastructure (network, servers, applications, security, capacity). They troubleshoot to resolve... more ▸

Service Delivery Manager, ITIL, SQL, Azure, Mainly Remote Service Delivery Manager required to work for a fast growing Professional Services company based in Reading. However, due to Covid-19 this will be mainly remote and you will only have to travel into the Reading office circa 2-3 times per month. We do want someone reasonably local / accessible to Reading. This is not your... more ▸

Job Title: Technical Business Integration Lead Location: Homebased Salary: £350.00 to £450.00 per day Job Type: Contract (3 6 months) Job Reference: LH10331 Our client is one of the UKs leading software providers of Shared Care and Health analytics solutions. A Cloud First organisation, they are one of Microsofts largest UK healthcare data customers with a variety of Azure services and technologies... more ▸

CPE-D Provisioning Engineer Reading, UK or Birstall, UK Full-time Company Description The successful candidate will be responsible for managing requests with varying complexity for delivering new Customer Premises Equipment for circuits or making changes to existing circuits, whilst simultaneously working closely with Daisy Business Units to provide a technical resource for troubleshooting provisioned customer CPE termination equipment. Job Description... more ▸

Support Manager, IT Manager, Oxford, Remote working An excellent opportunity has arisen for a Support Manager to join my client, a leading scientific R&D organisation, based-in Oxford. The successful Support Manager will join the business in-order to provide leadership and mentorship to a highly technical team of both in-house support professionals, as well as some based overseas. You will also be required to provide first class... more ▸

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. You will be required to deal with support queries over the phone, via... more ▸

Park Rd, Hanslope, Milton Keynes MK19, UK Full-time Job Description At Daisy our Service Desk Team Manager's objectives are: To manage the Service Desk and to ensure the customers requirements are met. To ensure that the most effective and efficient service solution is provided for each incident logged to meet customers SLA and expectations. This role includes an out of hours... more ▸

Senior Technical Support - Chesham - £35,000 - £38,000 Estimated earnings including benefits is £42,000 - £45,000 ** Now recruiting for a Senior Technical Support - Interviewing immediately ** Are you looking to join a fast paced, dynamic company that offers a fantastic working environment, with a friendly atmosphere? Are you looking for a role that offers autonomy and decision making for yourself? If so, then this... more ▸

We are hiring!! We have an exciting opportunity for ServiceNow CMDB Developer to join Enterprise Platform and Solution team in Centrica. Location: Flexible/remote, you can work in Windsor, or at home, we have people working all over the UK but also a range of office locations. Package: Competitive base salary, plus healthcare, annual bonus, pension options and 25 days holiday The Role ServiceNow CMDB... more ▸

We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed... more ▸

Service Delivery Manager – High Wycombe Bluegate are currently urgently seeking an experienced Service Delivery Manager for our international engineering client based in High Wycombe, Buckinghamshire. You will have significant experience in service delivery management, ideally within the retail or banking sector and qualified in ITIL. You will be the primary interface between clients and service providers, both... more ▸

Job title: System Engineer Reporting to: Resource Service Delivery Manager Responsible for: Providing IT support to Various customer as/when required Based at: Various customer sites JOB PURPOSE This role is for a System Engineer within the Resource Services' technical resource pool, providing IT support services, predominantly based on customer sites. JOB SPECIFIC REQUIREMENTS * Business as usual and Project based tasks... more ▸

Site Reliability Engineer Based in Milton Keynes/hybrid Excellent Salary and benefits package, please state your salary expectations in your application. Domino's is recognised as the world's leading pizza delivery company. From an IT systems perspective you may have experienced our app, website, voice ordered with Alexa or seen the technology in store that we use to deliver an amazing customer experience, but... more ▸

Job Title: Cloud Support Team Lead Location: Homebased Salary: up to £37,000 Job Type: Permanent Job Reference: LH10379 With the growth of cloud-based systems and technologies, our clients operations team have recruited several support engineer roles to help with the management and support of their internal and external cloud-based systems and services. The team lead will... more ▸

Modis is currently recruiting for an Infrastructure Operations Engineer, with patch management experience, to join our client on a 6 month initial contract. Our client is in the midst of a large infrastructure refresh, and need an engineer with compliance experience, to ensure that hardware and firmware remains fully patched and maintained. You will also be ensuring products remain fully licensed and that the... more ▸

Systems Administrator (SC Cleared) Reading / Hybrid Working £40,000 to £50,000 + Bonus & Package Excellent opportunity for a Network Administrator or Systems Administrator with software & hardware exposure to join a global company in a highly varied hands-on role, offering great progression opportunities. This company have grown from strength to strength over the past year. As specialist within the security and international travel industry,... more ▸

Would you like to take on a role that allows you to take ownership of your work? We are looking to for a new Senior IT Support Analyst to join our team in Marlow. Do you have a keen interest in IT and are willing to adapt your knowledge to suit third party and bespoke solutions, have a creative and innovative approach with the energy and enthusiasm to deliver, and... more ▸

About The Role AZTech IT has grown from strength-to-strength since 2006 and was recently recognised in Britain Best 50 Managed IT companies. We pride ourselves in having a team ethos and employee-centric environment. You will be a customer focused, experienced, and preferably certified 2nd Line IT SupportTechnician to join our Service Delivery Team and based at our client site in West Milton Keynes. The... more ▸

IT Solution Manager - £50K - £55K - Milton Keynes My client is a well-established, managed service provider who have clients across the globe. You will be central to the IT Leadership Team and work closely with the European IT Director to support the transformation of the IT department and deliver quality IT services and associated support to businesses across Europe. You will be accountable for the strategy,... more ▸

Job Description Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical and project management support Define, manage, track and proactively... more ▸

Role: Senior Wintel Infrastructure Engineer Certes Vacancy Reference: 80643 Role Location: Milton Keynes Duration: 6 Months (with the option to extend) Contract Day Rate: £560 per day Status: Outside IR35 Security Clearance: Active DV Clearance Required Key Accountabilities: *Build and troubleshoot infrastructure solutions using architect's drawings, diagrams and/or data flows; *Identify and take ownership... more ▸

Our client is currently seeking an Agile Project Manager for a rewarding permanent opportunity. The Agile Project Manager will be responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business areas, reporting in to a Programme Manager. They will need to be able to help define project scope, outcomes and run the project/s... more ▸

**Permanent role** £35k to £50k per annum **Hybrid home/office model** Sponsorship - NOT AVAILABLE The company A broadcasting company. The role As a Security Analyst, you will be part of the IT team providing day to day cyber security operational support and analysis. Working in a hybrid role you will be reporting to the Head of Cyber Security and will be part of the talented Cybersecurity team... more ▸

Senior Azure Engineer - Operations/Managed Services Upto £70,000 + Amazing Benefits + Opportunity to impact one of top rate Azure Partners in the UK!! One of the UK's leading Azure Partners are looking for a talented Senior Azure Engineer to join their Operations / Managed Services team. You'll bring with you expert knowledge of Azure IaaS/PaaS technologies, support customer transition into Managed Services and... more ▸

Role: Network & Communications Team Leader Skills: Cisco, CCNA, switches, routers, DNS, DHCP, VPN, ITIL, VOIP and Microsoft. We have partnered with an innovative creative manufacturer based in Oxfordshire and they are now looking to add a Networks & Communications Team Leader to their growing team. My client is a global specialist in the development and manufacturing of pack solutions, working with a range of clients... more ▸

Job Title: Senior Infrastructure Specialist Location: Stockport Rate: £465 umbrella (role falls inside IR35) Duration: 6 Months As the Senior Infrastructure Specialist you’ll be focused on the delivery of back end IT infrastructure to internal and external businesses. This involves the installation, configuration and ongoing support of server, storage and other IT infrastructure components to agreed designs, timescales and budgets, including... more ▸

We are looking for customer-focused and enthusiastic Azure and Active Directory Engineer to join our busy Infrastructure Team supporting a hybrid AD environment. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure and Active Directory services and issues within a complex locked down... more ▸

Technical Network Infrastructure Project Manager The role of the IT technical Infrastructure Project Manager is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical and project management support Define, manage, track and... more ▸

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking an Azure and Active Directory Engineer based on their customer site in Aldermaston. This is a full-time, temporary role for 12 months, working a 9-day fortnight, Mon to Friday 1 week and Mon to Thursday the following week. The role is paying up to £650 - £680 per day depending... more ▸

Modis is currently recruiting for a Product Owner, to work on a high level infrastructure project, being delivered next year. This will be a key role within the project team, working on the product strategy and roadmap, managing the product backlog to allow projects to move forwards. You will be working with stakeholders, external suppliers and customers, to make technical recommendations on new product... more ▸

Azure Managed Services Consultant Upto £70,000 + Amazing Benefits + Opportunity to impact one of top rate Azure Partners in the UK!! Remote - UK Wide One of the UK's leading Azure Partners are looking for a talented Azure Managed Services Consultant to join their Operations / Managed Services team. You'll bring with you expert knowledge of Azure IaaS/PaaS technologies, support customer transition into Managed... more ▸

Role: DV Engineer Infrastructure Ops Compliance Certes Vacancy Reference: 80655 Role Location: Milton Keynes (office based) Duration: 6 Months (with the option to extend) Contract Day Rate: £435 per day Status: Outside IR35 Security Clearance: Active DV Clearance Required Key Accountabilities: *Chair and lead multiple assurance meetings covering areas within role. *Ensure the products software... more ▸