1 to 25 of 342 ITIL Jobs in the Thames Valley

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up More ❯

support or infrastructure environment. Strong working knowledge of: Virtualisation (VMware/Horizon) Microsoft Server 2019 Cisco/Juniper network devices Active Directory Exchange Trellix or Trend Micro security tools ITIL-based service management processes Excellent communication skills and the ability to mentor junior team members. Experience working in customer-focused environments and managing multiple stakeholders. Desirable Skills: Familiarity with: Microsoft More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯

environments • Familiarity with Microsoft Server 2019, Active Directory, Exchange, and virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background More ❯

JAMF knowledge would be a plus. Knowledge of scripting languages or programming skills would be a plus. At least 2 years of experience in IT Service Management is required. ITIL v.4 Foundation certification is a plus. Proven experience as a Delivery Lead or similar role, delivering a customer service. Strong understanding of automation or software development cycle. At least More ❯

knowledge of SASE/Zero-Trust Network Access (ZTNA) principles. - Excellent understanding of Remote Access Service and Application Delivery technologies. - Good working knowledge of the Information Technology Infrastructure Library (ITIL) framework. - Excellent analytical and problem-solving skills. - Flexibility and team spirit. Ability to work quickly and accurately under pressure. - Excellent communication and interpersonal skills and ability to maintain effective working … and maintain infrastructure components necessary to the delivery of network security services (Firewall up-to layer7, Intrusion Prevention System, DDoS prevention). (e) Act as technical focal point for ITIL incident/problem/change management processes. (f) Provide monthly reports on Key Performance Indicators using standard reporting tools. (g) Actively contribute to improve accuracy and completeness of existing tier More ❯

IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable … Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable … Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

skilled at documentation Excellent interpersonal and stakeholder management skills – able to communicate effectively with customers, engineers, and senior management Experience in recruitment and developing junior team members Knowledge of ITIL principles (certification a plus; full training provided if not yet qualified) Linux knowledge is desirable What’s on Offer: 26 days annual leave + public holidays (with option to buy More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in More ❯

Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow-up, resolve or escalate of cases using ITIL procedures • Track, describe and update the cases in our ITSM management system • Communicate clearly with the different internal, third party and client teams • Manage multiple cases in parallel • Be part … years’ experience in a similar role. Knowledge & Experience • Experience with Linux and Windows machine operating systems • Experience with SalesForce or a similar ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus. • Experience with Knowledge base management using KCS methodology • Proficiency of SQL queries • Knowledge of Fintech environment would be an advantage Personal More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

environments • Familiarity with Microsoft Server 2019, Active Directory, Exchange, and virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills • Experience with SCOM or SQL-based reporting • Exposure to software deployment or More ❯

knowledge of SEPA Instant Payments, ISO 20022 messaging, and real-time payment systems. • Previous experience in a similar role within a financial institution or payment processing company. • Experience with ITIL practices and tools (e.g., ServiceNow, JIRA, Sharepoint, Confluence). • Proven ability to manage vendor relationships and third-party service providers. If you believe you have the experience required, please apply More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on Offer Salary More ❯

a leadership role overseeing data centers or equivalent high-reliability environments Proven expertise in controls engineering, power systems, and cooling technologies within large-scale operational settings Extensive experience with ITIL or similar service management frameworks and data-driven operational improvement programs Technical Skills Strong background with distributed infrastructure, systems and network monitoring - BMS, SCADA and PLC systems preferred Experience with … lead global, cross-functional teams in a fast-paced, technical environment Exceptional communication skills to translate complex technical concepts into actionable service strategies for diverse stakeholders Other Experience (Preferred) ITIL v4, System Reliability Engineering (SRE) concepts, LEAN, Agile, and operational process improvement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a More ❯

we're looking for: Strong IT support background with team leadership experience Knowledge of: Microsoft Server 2019, Windows 10 VMWare/Horizon Active Directory, Exchange Cisco/Juniper devices ITIL processes and service desk tools Desirable: SharePoint, Linux, MDM (Avanti), Trellix/Trend, SQL, SCOM Please note: Due to the nature of the work, candidates must be eligible for UK More ❯

evaluations, technology assessments, and supplier onboarding. Create and maintain internal documentation and knowledge base articles. Qualifications Relevant certifications or experience (e.g., Computer Science, CompTIA, Microsoft certifications). Experience with ITIL framework, especially incident, problem, and change management. Proven support experience for applications and troubleshooting. Experience with Microsoft 365 applications and managing user access. Experience with Entra ID (Azure AD) and More ❯

projects. Experience within regulated environments such as ISO27001 or GxP is beneficial. Strong troubleshooting skills and the ability to plan and estimate tasks. Knowledge of IT frameworks, such as ITIL, Kanban, Lean IT or Agile project management approaches. Knowledge of Linux is beneficial. Soft Skills and Qualifications Ability to work independently and as a member of a collaborative team, supporting More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯

Audio and Video support - MS Teams or Zoom • Active Directory administration • Incident Management and ticket logging tools e.g. Cherwell, Remedy, Service Now etc. Desirable qualifications: Any of the following: ITIL Foundation, Microsoft certifications, CompTIA A+ More ❯

Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow-up, resolve or escalate of cases using ITIL procedures • Track, describe and update the cases in our ITSM management system • Communicate clearly with the different internal, third party and client teams • Be part of the 24/… years’ experience in a similar role. Knowledge & Experience • Experience with Linux and Windows machine operating systems • Experience with SalesForce or a similar ITSM tool and a solid understanding of ITIL processes. ITIL 4 foundation certification would be a plus. • Experience with Knowledge base management using KCS methodology • Proficiency of SQL queries • Knowledge of Fintech environment would be an advantage Personal More ❯

Milton Keynes. Contract 6 Months Outside IR35 3 Days per week in Milton Keynes office Essential: ISEB Foundation in Software Testing (mandatory) ISEB Practitioner Certificate in Software Testing (mandatory) ITIL Foundation in Service Management (mandatory) Good analytical skills allied to a challenging and inquiring mind Ability to work collaboratively and successfully in a small team. Proactive and inquisitive approach to More ❯

organisation policies, risk controls, and H&S responsibilities. Key Requirements Essential: Proven experience delivering results in Change and/or Release Management within complex IT environments. Excellent understanding of ITIL frameworks - minimum ITIL v3 or v4 Foundation certified . Strong communication skills, able to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and … and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be valid and in place at the time of submission). Desirable: ITIL Intermediate certification (especially in Service Transition or Release, Control & Validation). Experience working within central government or similar high-assurance organisations. Experience supporting process audits and ISO-aligned service delivery More ❯