1 to 25 of 48 ITIL Jobs in the Thames Valley

Essential qualifications and experience: Degree in IT or equivalent experience (QCF Level 6/SQCF Levels 9-10). CCNA certification or equivalent experience. ITIL practitioner or equivalent experience. Strong troubleshooting and project implementation skills in: Microsoft Technologies: Active Directory, Azure, Entra, Microsoft 365, PowerShell scripting, Windows Server ...

management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating within large, complex ...

well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/Administrator and ITIL Foundation status/accreditation would be an advantage. This role will be based in Maidenhead, Berks with occasional hybrid work and travel. A starting salary ...

cloud technologies. Strong background in Windows and/or Linux server environments. Demonstrated experience with infrastructure automation and CI/CD integration. Familiarity with ITIL principles and enterprise monitoring tools. Excellent problem-solving, communication, and leadership skills. Certifications such as Microsoft Azure Solutions Architect , AWS Certified SysOps Administrator , or VMware ...

/DHCP Azure certifications (Microsoft Certified: Azure Administrator Associate and Azure Fundamentals are highly valued) Nice to Have: Linux experience CompTIA Network+/Security+ ITIL Foundation/Practitioner Who You Are: You're a team player who's happy to chip in wherever needed. You take responsibility for your work ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don't miss this opportunity ...

Translate complex data into clear, meaningful insights for all audiences Key Skills (Must-Haves) Strong analytical + service reporting experience PowerBI & Advanced Excel Solid ITIL understanding (SLAs, governance, service processes) Ability to interpret complex data and spot trends early Nice to Have Knowledge of ITSM tools (ServiceNow, Remedy, Cherwell) Experience ...

points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure ...

Microsoft 365 Basic Active Directory experience Strong communication and customer service skills UK Driving License Required Desirable Skills MSP environment experience Basic networking knowledge ITIL or entry-level IT certifications Benefits Competitive starting salary Company pension scheme 25 days annual leave plus bank holidays Paid certifications and study support Clear ...

Azure and core networking concepts Confident communicator with a customer-focused mindset Experience using service desk, PSA and RMM tools Relevant certifications (Microsoft, CompTIA, ITIL) or security tooling experience would be advantageous Why Join Join a growing MSP working with a broad range of clients and technologies Varied, challenging technical ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...

datasets (DWH/Lakehouse) to support business intelligence, analytics, and operational reporting. Monitoring and supporting live data pipelines, resolving issues in line with ITIL best practices , and implementing proactive alerting and self-healing mechanisms. Identifying and implementing performance optimisations across data pipelines, queries, and reporting workloads. Supporting data governance processes ...

team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

WebSockets. Exposure to crypto, blockchain (DLT), trading, and risk management systems is highly beneficial. Familiarity with financial services infrastructure standards and processes (e.g., ITIL) within a DevOps or Site Reliability Engineering (SRE) context. Demonstrated experience managing multiple priorities effectively and operating efficiently in ambiguous environments. Excellent documentation and knowledge-sharing ...

service innovation across automation, tooling, and future roadmap areas Any certification to support your experience - SC200, SC300, SC400, AZ500, MS500, Crest/GIAC or ITIL This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader ...

Looking For Proven experience in a QA/Software Testing role Hands-on experience testing ServiceNow , particularly: ITSM CSM Strong understanding of the ITIL framework Experience creating and executing test cases, managing defects, and performing regression testing within ServiceNow Experience with manual and/or automated test execution and analysis ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

gathering, documentation, and validation. Strong stakeholder engagement skills, particularly with external clients. Experience in technology and government secure environments. Desirable Qualifications: Prince2 Practitioner certification. ITIL Foundation Certificate. Membership in the British Computer Society or other professional bodies. Agile Foundation certificate. If you're ready to take on this exciting challenge ...

issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression across GHM and the Southern ...

manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. ServiceNow certification ...

skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Desirable Qualifications Technical certifications ...

team that supports critical voice communication systems used by police officers and emergency services. Professional Growth: Engage with emerging technologies and best practises like ITIL, Lean Six Sigma, and Prince 2. Flexibility: While the role is primarily office-based, it includes travel to various sites across the UK. ...