1 to 25 of 77 ITIL Jobs in the Thames Valley

annual budget for financial review, providing budget information from geographical locations for local IT spend requirements. Qualifications & Skills Required: Proven experience managing and developing IT support services. Knowledge of ITIL frameworks and service management methodologies. Office 365, Azure, Windows Server. Virtualisation (VMware – Hyper-V) SAN technologies Windows 10/11, Windows Server (Apply online only) M365/Microsoft Exchange, Intune More ❯

deployment. Familiarity with iOS devices in managed environments. Hands-on experience with laptop imaging, maintenance, and repair. Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing More ❯

support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication skills and a proactive, team-oriented attitude. Ability More ❯

and managing SLAs, KPIs, and SAPs. Our ideal candidate will Have experience in a customer facing IT Service role. Hold a recognised IT or IT Service certification such as ITIL, SDI, or equivalent. Have management experience of leading IT Service Desk and IT Field Engineering teams covering a national user base. Have excellent communication, influencing and persuading skills. Have proven More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or reach More ❯

Threat Detection, Secure Remote Access, and Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will be developed by working More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

with Microsoft technology roadmaps and leveraging Fabric for innovation Providing documentation, training, and day-to-day support across BI functions Assisting IT colleagues with technical challenges and contributing to ITIL Change Management You'll be working with tools such as Power BI (DAX, data modelling, transformation, and visualisation), T-SQL, SSRS/Paginated Reports, and APIs. Experience with Fabric, Power More ❯

and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯

work autonomously within a client environment and manage multiple priorities. Experience working within global, multi-site enterprise environments. Knowledge of network monitoring, automation, or configuration management tools. Exposure to ITIL or similar service management frameworks. Technical Knowledge and Tooling Vendor Hardware: Arista Data Center Switching Arista Campus Switching Cisco Campus Switching Cisco Wireless Versa Networks WAN technologies Automation Tooling: GitHub More ❯

modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the Oxfordshire area More ❯

modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in, or within easy commuting distance of, the Oxfordshire area More ❯

with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with desktop imaging tools More ❯

a "can-do" attitude who takes ownership Nice-to-haves (but not essential): Experience supporting Apple Mac devices Knowledge of Azure Familiarity with corporate antivirus tools Qualifications ( not essential) ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Microsoft Technology Associate (MTA) Why join us? A chance to develop beyond just support - with hands-on project work included Small, friendly, collaborative More ❯

Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback, holiday insurance More ❯

approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Engineer, you'll More ❯

SOPs, reusable templates, and automation frameworks Required Skills & Experience Education Bachelor’s degree in Computer Science, Information Technology, or related field Postgraduate qualification or technical certifications preferred Professional Certifications ITIL Foundation (mandatory) Microsoft Certified: Modern Desktop Administrator/Endpoint Manager/Intune ServiceNow Certified System Administrator or Implementation Specialist Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred AI/Automation More ❯

the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. Our Culture And Values Our culture and values align with our mission to More ❯

and manage progress until resolved. • Ability to actively listen and understand user requirements and translate into technical solutions. • Customer service experience Desirable but not essential: • CompTIA A+ or equivalent. • ITIL v3/v4 Foundation or previous Service/Support Desk experience • Basic Windows troubleshooting skills. • Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc). • Basic IT security knowledge More ❯

to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new systems and tools Experience in ITIL best practices, experience in supporting bespoke software, experience in supporting cloud infrastructure and hardware , experience in query languages such as SQL and KQL Desirable: Experience in Power BI and the More ❯

to work and will drive improvement in their areas of responsibility and beyond Essential: A passion for technology and desire to learn about new systems and tools Experience in ITIL best practices, experience in supporting bespoke software, experience in supporting cloud infrastructure and hardware , experience in query languages such as SQL and KQL Desirable: Experience in Power BI and the More ❯

ability to build compelling presentations and business cases Passion for emerging tech and its practical application in enterprise settings Preferred Qualifications Bachelor’s degree or equivalent Certifications such as ITIL, Agile (Scrum), or Lean Six Sigma Experience in Big 4 or top-tier consulting environments is a plus What’s on Offer Competitive Salary – Based on experience and capability Bonus More ❯