Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 ITServiceManagement environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills arising from more »
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom
GEM Partnership
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise more »
Houghton Le Spring, Tyne and Wear, North East, United Kingdom
Gem Partnership
The Role: Our client is a prominent property related organisation in the South Tyneside area who have focused heavily over a number of years on driving business transformation through technology. They are currently looking to appoint a Head of Enterprise more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
help support and guide them through complex IT systems issues. Accountable for the support of a portfolio of applications from a technical and ITServiceManagement perspective, providing incident, change and problem management, actioning immediate solutions, reviewing causes and lessons learned. Providing technical expertise and leadership to ensure service issues … of working and effective communication. Utilising your knowledge of servicemanagement frameworks (predominantly ITIL4 and Agile) to educate fellow team members. You'll ensure ITSM best practice is applied across your assigned team and the wider function. Promoting automation, service improvements and the removal of repetitive manual tasks, allowing teams more »
UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM, HR and more Custom Applications, Integrations and all complex areas are a speciality Taking care of internal and external customers with … Desire to contribute to technical procedures and standards Enjoys being part of a team and supporting co-workers Experience in various ServiceNow applications, including ITSM, ITAM, ITOM, ITBM, CSM, HR, and more Specialisation in custom applications, integrations, and complex areas. Equal opportunities At Computacenter, we strive to create a working more »
UKs leading FTSE 250 and FTSE 100 businesses. Technical development on the Now platform is our one focus: We are implementing across all Applications ITSM, ITAM, ITOM, ITBM, CSM, HR and more Custom Applications, Integrations and all complex areas are a speciality Taking care of internal and external customers with … collaborate with your colleagues to find the best solution for the customer requirements. What youll need ServiceNow Certifications System Administrator, Certified Implementation Specialist in ITSM and other area Good experience in ServiceNow implementation, including in depth knowledge of ServiceNows functionality, database structure, developer APIs, development tools and techniques Work well more »