26 to 50 of 118 Incident Management Jobs in the North of England

ability to operate within established processes and procedures.Office attendance – 5 days per weekEssential RESPONSIBILITIES and ACCOUNTABILITIESResponsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staffIdentify, solve, and prevent the reoccurrence of technical problems affecting … following end user support functions:Physical and virtual desktop environments (Citrix preferred)Telephone systems (RingCentral preferred)Remote desktop accessMobile end points (IOS environment)Incident management/Understanding of SLAsIT Equipment moves and setups within the business (Desk moves, office setups and decommissions)Windows 11Active Directory (Basic knowledge & Awareness ...

exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network … environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts ...

Preston 5 days onsite Initial Contract to 31/03/2027 Pay : £500 - £600 Status: Inside IR35 Role Description: The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management ...

complex technical issues. Deliver infrastructure upgrades, enhancements and growth initiatives. Manage relationships with internal stakeholders, vendors and technology partners. Ensure adherence to change management, incident management and operational processes. Support capacity planning, platform resilience, patching and service improvement activities. Contribute to strategic network architecture and future technology ...

support for a business-critical Manufacturing Execution System within a regulated manufacturing environment. The successful candidate will be responsible for maintaining production continuity through incident management, troubleshooting, root cause analysis, and rapid resolution of system issues. Software development will be limited to small fixes and enhancements required … changes. Required Skills & Experience Strong recent hands-on experience supporting Critical Manufacturing MES in a live manufacturing environment. Proven background in production support and incident management for business-critical applications. Solid understanding of CMF architecture, workflows, configurations, and deployment concepts. Strong troubleshooting skills across application, database, and integration ...

incidents.The successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation’s required risk maturity.This … technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controlsAnalyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders.Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4Support business lines and functions assess their ...

successful candidate will be responsible for supporting supply chain security requirements and responding to incidents and industry notices, as well as the ongoing management of security risks. This includes promoting relevant policies, processes, and guidance to continuously develop and maintain the organisation's required risk maturity. This … physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls Analyse supplier related security incidents and support Security Incident Team as well manage relevant stakeholders. Support Procurement and Suppliers to flow down and manage Defstan 05-138 V4 Support business lines and functions ...

Systems Administrator is to ensure that the Trusts IT systems are secure, reliable and efficient. The role will be responsible for day-to-day management and oversight of the IT systems under the responsibility of the Digital System Support team. The post holder will be responsible for Operational Support. … support, investigating, diagnosing and resolving complex issues. Raising and coordinating issues with suppliers and internal digital teams and providing resolution by leading or supporting incident or resolver groups. Raising problem records for identified trends, multiple incidents or risks Please see job description for further information. About us The Leeds ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business and legal services … deliver exceptional service to our clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management and then Technology Services function that is responsible for the delivery of IT services to the firm.Key responsibilities and deliverablesHelp shape the process ...

internal stakeholders, users, suppliers, and technology service providers Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution Coordinate major incident management activities and provide clear communication to stakeholders … including key performance indicators, service level performance, risks, issues, and improvement actions Work with technical teams to identify root causes and deliver effective problem management and preventative measures Support change management and ensure that service impacts, risks, and readiness activities are properly assessed Manage third-party suppliers ...

systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned to businessobjectives, technology roadmaps, and enterprise … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service … issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.Identification and remediation or raising, through appropriate process, of potential service impacting risks ...

bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service … providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that … join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders ...

including cybersecurity standards, cloud architecture guardrails and operational controls Lead DevOps and Site Reliability Engineering (SRE) maturity, embedding monitoring, observability, automated testing and structured incident response Drive adoption of automation and AI‐enabled tooling to improve anomaly detection, incident management, vulnerability management and operational efficiency Provide … technical oversight of production operations, ensuring alignment between platform standards and operational support teams Lead cybersecurity governance, including audits, penetration testing, vulnerability management and risk frameworks Support integration of acquired platforms, ensuring alignment with EA Technology’s security and reliability standards Establish and maintain platform standards that balance delivery ...

Director, Digital Forensics & Incident Response (Global) Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR Manchester Hardman Boulevard Reporting To: Matt Hull (Open to Associate Director with progression path to Director) Description The purpose of this role is to lead NCC Group’s global Digital Forensics … Incident Response (DFIR) capability, ensuring effective preparedness, response, recovery, and continuous improvement across cyber incident management and forensic investigations. The global DFIR team will consist of regionally distributed colleagues, delivering a consistent, scalable, and market-leading service that protects client assets, reputation, and business operations. The role ...

coverage across on-site and offshore support hours. Use SQL scripting, automation, monitoring, and observability tools to improve operational resilience, service health, reliability, and incident response. To be successful in this role, we're seeking the following: Excellent SQL scripting skills. Strong scripting and automation skills using languages such … Proven skills and track record in AI automation, including the use of intelligent automation capabilities to reduce manual effort, improve operational efficiency, and enhance incident response workflows. Experience applying AI and automation solutions for alert correlation, anomaly detection, predictive monitoring, and service optimisation. Strong understanding of Site Reliability Engineering ...

experience.Key Job Responsibilities and DutiesThis role sits within the People Tech and is responsible to Lead & Implement Enhancements & Support SAP S4HANA - Personnel Administration, Time Management, Payroll to configure the platform to achieve measurable benefitsAct as the Technology expert to provide solutions to the People Services, Financial Systems , Risk teams … functional requirements after doing the impact assessment for Design, Architecture, User Experience Perform Unit Testing, Regression Testing and support UAT for both Projects & supportFor incident management, Perform Root cause analysis for Incidents and propose long term scalable fixes. Ensure Payroll processes are completed with no errors, inconsistencies from ...

Join Police Digital Service as a Cyber Detect Analyst Salary starting at £45,000 per annum About Police Digital Service The National Management Centre (NMC) is part of Police Digital Services and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations … edge technology and a strong set of processes. The NMC Cyber Detect Analysts will work closely with teams across the NMC, typically with the Incident Response Teams to ensure security issues are addressed quickly upon discovery. NMC Cyber Detect Analyst duties involve but are not limited to: Initial Triage ...

security of our Washington and Leicester UK sites. Responsibilities Lead the site security program in alignment with ISO 14298 and company policies. Chair Security Management Reviews; track actions, KPIs, and improvements. Partner with Operations, Quality, EHS, IT, Legal/Compliance, and R&D to embed security into daily activity … manage external audits for ISO 14298 and customer requirements. Lead corrective/preventive actions and maintain certification evidence. Deliver training on security procedures and incident response; maintain competency records. Lead incident response, investigations, root-cause analysis, reporting, and corrective/preventive actions. Assess and monitor security-critical suppliers ...

other relevant industries standards and best practices Developing a framework for governance as well as developing Cyber Security and Information Security Management systems Analysing Cyber Security controls, commenting on an architecture proposal and conducting Threat and Risk assessments Cyber Security requirements analysis and tailoring them to the client … modelling, Vulnerability analysis, Risk matrix modelling. Secure DevOps and secure systems engineering lifecycle Security Policy and governance Cloud Security including OT in the Cloud Incident Management frameworks, Security incident analysis, digital forensics, crisis management, SOC operations and supporting tools Strong knowledge and practical experience of cyber ...

function onsite, managing a multi disciplined team and supporting a wider workforce of around 70 FTEs. The remit covers proactive maintenance, asset care, facilities management, compliance, contractor control and continuous improvement across all automated systems and site infrastructure. You will work closely with Operations, H&S, Procurement, Property, Control … cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance and waste management Leading emergency response planning and incident management Supporting infrastructure, energy ...

week. We are happy to discuss flexible working!Top 3 skills needed for this role:Proven Security Operations ExperienceStrong Information Security KnowledgeDemonstrated Risk Management CapabilityWhat this role is all about:We are looking for a Cyber Security Analyst to join the Information Security team, supporting the ongoing development … guidance and best practice advice to business areas and technology teams across the organisationSupport the ongoing development, maintenance and improvement of the Information Security Management System to ensure continued ISO27001 complianceMonitor security systems, tools and alerts, investigating issues and escalating incidents where requiredParticipate in the detection, management ...