51 to 75 of 80 Incident Management Jobs in the North of England

customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences or Informatics is preferred, but hands ...

suppliers, and support the successful delivery of technology projects across the business. The Role As IT Manager, you will be responsible for the effective management of IT infrastructure, business systems, cybersecurity, service delivery, and technology change initiatives. Working closely with stakeholders across the organisation, you will ensure IT services … wider business objectives. Manage internal IT resources and external service providers, ensuring strong performance and accountability. Oversee infrastructure operations, including servers, storage, networking, workstation management, and office technology. Support and administer key business applications, including Microsoft 365, ERP systems, and other critical platforms. Maintain robust cybersecurity, data protection, backup ...

Group plc seeks a Director, Digital Forensics & Incident Response (Global) to lead the global DFIR capability, setting strategic direction and ensuring effective preparedness, response, recovery, and continuous improvement across cyber incident management and forensic investigations. The role requires driving operational excellence, collaborating with NCC Group leaders … expanding security services through incident response opportunities. #J-18808-Ljbffr ...

capacity issues Implement upgrades, patching and security best practices Develop automation for provisioning, deployment and ongoing maintenance Support Infrastructure as Code and configuration management using tools such as Ansible and Terraform Collaborate with engineering teams to improve observability, resilience and operational efficiency Provide technical guidance and mentorship to junior … team members Participate in incident management, root cause analysis and continuous improvement activities Contribute to database architecture decisions and the evaluation of new technologies Essential Skills & Experiences Strong experience with Oracle and other open source databases such as MySQL or similar relational database platforms Expertise in database architecture ...

Microsoft Power Platform environment Monitor platform performance, usage, and system health, proactively identifying and resolving issues Execute administrative tasks , including user access management, environment configuration, and policy enforcement Maintain and update technical and operational documentation to ensure accuracy and consistency Support incident management, troubleshooting, and service requests … experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Experience in platform administration, monitoring, and operational support Strong understanding of environment management and access controls Experience maintaining technical documentation and runbooks Good troubleshooting and problem-solving skills Familiarity with Power Platform governance and compliance frameworks Strong ...

influence without authority across engineering teams. Key Responsibilities Own the operational health and evolution of containerised workloads running on EKS, including Helm chart management and Kustomize‐based environment configuration Drive GitOps practices using Flux, maintaining, improving, and troubleshooting the reconciliation pipeline across environments Manage and optimise core managed services … including scaling, patching, cost governance, and incident response Maintain and extend infrastructure‐as‐code using Terraform, ensuring consistency, modularity, and alignment with AWS best practices Support and improve GitHub Actions CI/CD workflows, including build, test, and deployment pipelines for containerised applications Collaborate with development teams to support ...

migrations, and stakeholder communications. Plan and execute system updates, firmware upgrades, and patches; validate rollback plans and change records. Support break/fix and incident management across the Physical Security application space. Onboard and implement emerging technology solutions such as biometrics and video analytics offerings. Partner closely with … VLANs, routing, multicast/unicast, QoS, VPN, and firewall concepts; experience collaborating with network teams to design resilient architectures. Familiarity with cybersecurity practices, vulnerability management, identity/access governance, and logging/SIEM integrations; ability to partner effectively with Cyber and Risk/Compliance. Excellent communication, stakeholder management ...

Proficient knowledge of cloud‐native engineering: containers (GKE/Cloud Run), Terraform/IaC, CI/CD, automated quality assurance, observability, performance optimisation and incident management. Solid knowledge of security, privacy and compliance in regulated environments, and confidence working with Risk, Security and Legal teams. Excellent communication and stakeholder ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. To be successful as a Lead Engineer, you should have experience with: Observability frameworks, tools, and infrastructure Experience implementing Open Telemetry at scale … Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Responsibilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Identify the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitor IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use data to drive down mean time to resolution. Automation: Develop and implement automated ...

This includes delivering secure, automated, and reliable platform services using GitHub-based DevOps practices. The role is accountable for end-to-end platform lifecycle management, including build, release, and operational support. The role holder will assist setting the technical direction of the platforms ensuring security, resilience, performance and cost … covering design, build, release, and live operations, ensuring all changes are delivered in a controlled, auditable, and repeatable manner Provide proactive monitoring and operational management of the platform, including Fabric pipelines, data refresh cycles, Azure dependencies, and capacity utilization Drive continuous service improvement using metrics and operational insight Embed ...

supporting a large NHS organisation to appoint an experienced Infrastructure Team Lead on a contract basis.This is a hands-on leadership role, combining line management responsibility with technical oversight of enterprise infrastructure. You'll lead a team delivering reliable, high-performing IT services that support critical 24/… tools Experience delivering services in complex, operational environments (NHS/public sector desirable) Ability to balance hands-on technical work with people leadership Strong incident management and problem-solving capability Understanding of cyber security principles (firewalls, governance, etc.) - beneficial, not essential Excellent stakeholder engagement skills, able to translate ...

platform reliability, automation and infrastructure as code. Lead the implementation of CI/CD best practices to improve software delivery. Enhance monitoring, observability and incident management across cloud environments. Collaborate with engineering teams to improve performance, resilience and operational efficiency. Mentor and coach engineers, promoting SRE and DevOps ...

bulk updates using SQL and internal support tools. Escalate software defects and complex technical issues to development teams with clear supporting evidence. Support incident management activities, ensuring issues are owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels ...

scale Windows, VMware, Azure, and backup environments across a complex multi-site estate. You'll take ownership of patching, backup operations, virtual machine lifecycle management, infrastructure changes, and technical escalations, playing a key role in maintaining the availability, security, and performance of critical customer environments. The Role … lifecycle activities Support and remediate Veeam backup and recovery operations Implement infrastructure changes and contribute to CAB processes Resolve technical escalations and support major incident response Participate in a shared on-call rota What We're Looking For Strong experience in infrastructure engineering, ideally within managed services Strong experience ...

handling client risk assessments and complex technical solutions. Instead, you will be the commercial and operational face of security, bridging the gap between sales, management, and technical teams. What You Will Be Doing Owning the ISMS: Maintaining the established ISO 27001 management system and ensuring ongoing procedural compliance. … Assessing cyber and information security requirements for upcoming commercial projects and frameworks. Reporting & Metrics: Developing and tracking KPIs and security metrics for commercial contracts. Incident Management: Serving as the central internal point of contact for incident events and managing the subsequent reporting. Who We Are Looking ...

platforms, collaborating with DevOps and engineering teams on design and implementation. You will contribute to secure CI/CD pipelines, cloud security controls, and incident management while working with containerized environments and infrastructure as code tools. #J-18808-Ljbffr ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. To be successful as a Lead Engineer, you should have experience with: Observability frameworks, tools, and infrastructure Experience implementing Open Telemetry at scale … Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease ...

monitoring, alerting and observability across cloud environments Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence Contributing to post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience … Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker Production support and incident management Python, Bash or Go scripting Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch Networking fundamentals including ...

clients/end users. Some of the Key Responsibilities Act as key interface between customers, technical teams, and product team providing Functional Support & Incident Management Design and deliver training sessions (remote and on-site) Adapt training content to different user profiles Produce user guides and procedures Analyse … spirit Organised with good prioritisation skills Curious and interested in technology Experience in a critical operational environment ideally Experience with Emergency Response or operational management systems is a plus SQL knowledge is a plus (or willing to learn) Good knowledge of Windows environments (or willing to learn) What Youll ...

asset, trade matching, and market value), break assignment, resolution of reconciliation breaks, and trade fails. - Monthly end-client statement workflow, ad hoc reporting, and incident management. - Identifies resolves and escalates any issues that affect the accuracy of the Investment Book of Record (IBOR) within the team. - Exercises own judgement ...

call basis, weekends, and evenings. To be successful in this role you should have: Expert knowledge of Mainframe security, including: RACF administration and the management of RACF profiles, user access, and permissions. The implementation and maintenance of RACF security policies and procedures to ensure data protection. Performance of regular … Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high‐quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease ...

leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.**We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement … gates, security scanning) and implement test automation at all levels.* Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering.* Ensure compliance with data and IT security and country specific regulations.* Stakeholder communications - on strategy and deliveries ...

hands-on support for LAN/WAN infrastructure across multiple sitesConfigure and troubleshoot Cisco switches and routersAssist with firewall rule changes and basic policy management (Palo Alto or similar)Support VPN and remote access solutionsMonitor network performance and respond to alerts using tools like SolarWinds or PRTGMaintain accurate documentation … network configurations and changesParticipate in change and incident management processesSkills & ExperienceExperience in network support or engineering rolesStrong understanding of TCP/IP, VLANs, routing protocols, and network diagnosticsExperience with Cisco networking equipment (CCNA-level knowledge)Exposure to Palo Alto firewalls and/or Cisco ISE to implement wired ...

support for LAN/WAN infrastructure across multiple sites Configure and troubleshoot Cisco switches and routers Assist with firewall rule changes and basic policy management (Palo Alto or similar) Support VPN and remote access solutions Monitor network performance and respond to alerts using tools like SolarWinds or PRTG Maintain … accurate documentation of network configurations and changes Participate in change and incident management processes Skills & Experience Experience in network support or engineering roles Strong understanding of TCP/IP, VLANs, routing protocols, and network diagnostics Experience with Cisco networking equipment (CCNA-level knowledge) Exposure to Palo Alto firewalls ...