51 to 75 of 141 Incident Management Jobs in the North of England

systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned to businessobjectives, technology roadmaps, and enterprise … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

solutions, including emerging agentic AI capabilities. Support the implementation and ongoing optimisation of Databricks Genie and wider AI tooling. Lead service and incident management activities and contribute to change impact forums. Support sprint planning and workload management in an Agile environment. Coach and mentor junior colleagues … PySpark. Experience across on‐premises and cloud‐based data environments. Knowledge of SQL Server technologies and CI/CD best practice. Experience of service management and incident management. Experience working in Agile delivery environments. A collaborative approach to coaching, mentoring and supporting others. An inquisitive mindset and enthusiasm ...

including cybersecurity standards, cloud architecture guardrails and operational controls Lead DevOps and Site Reliability Engineering (SRE) maturity, embedding monitoring, observability, automated testing and structured incident response Drive adoption of automation and AI‐enabled tooling to improve anomaly detection, incident management, vulnerability management and operational efficiency Provide … technical oversight of production operations, ensuring alignment between platform standards and operational support teams Lead cybersecurity governance, including audits, penetration testing, vulnerability management and risk frameworks Support integration of acquired platforms, ensuring alignment with EA Technology’s security and reliability standards Establish and maintain platform standards that balance delivery ...

environments. Design services with a reliability mindset, using SLIs, SLOs, and observability practices. Implement and maintain Infrastructure as Code using Terraform across environments. Support incident management, problem management, and continuous improvement of production platforms. Contribute to observability solutions including logging, metrics, dashboards, and alerting. Support DevSecOps practices … across cloud-native platforms at scale. Participate in post-incident reviews and drive service improvements. Adopt AI-assisted engineering practices to improve delivery quality and speed. Mentor junior engineers and contribute to technical standards and engineering communities. Experience youll need as a Senior Platform Engineer 5 years strong experience ...

Digital Experience Platform operates at its very best. This is an exciting opportunity for someone who thrives at the intersection of platform engineering, release management and operational excellence. You'll lead the strategy, processes and technologies that keep our critical platforms running smoothly while enabling the safe and rapid … operational integrity of the Digital Experience Platform. Drive platform stability, resilience, scalability and service availability. Champion a proactive approach to monitoring, incident prevention and continuous improvement. Identify opportunities to improve performance, reduce risk and optimise costs. Lead enterprise release management Define and own the release and environment management ...

other relevant industry standards and best practice Contributing to governance frameworks and supporting the development of Cyber Security and Information Security Management Systems Assessing cyber security controls, reviewing architecture proposals, and supporting threat and risk assessments Supporting cyber security requirements analysis and tailoring outputs to client context Understanding business … modelling, Vulnerability analysis, Risk matrix modelling. Secure DevOps and secure systems engineering lifecycle Security Policy and governance Cloud Security including OT in the Cloud Incident Management frameworks, Security incident analysis, digital forensics, crisis management, SOC operations and supporting tools Strong knowledge and practical experience of cyber ...

Technical Incident Commander Department: 61-458 - Technology - Live Operations Employment Type: Permanent - Full Time Location: UK - Leeds Reporting To: Adam De Silva Description Why Join DAZN? DAZN is one of the world’s leading sports streaming platforms, delivering live and on-demand content to millions of fans across … globe. In an always-on environment, service continuity is critical. As a Technical Incident Manager, you’ll be at the forefront of restoring services when issues arise, owning the process of critical incident response across our global tech infrastructure. This is your opportunity to directly influence the availability ...

other relevant industries standards and best practices Developing a framework for governance as well as developing Cyber Security and Information Security Management systems Analysing Cyber Security controls, commenting on an architecture proposal and conducting Threat and Risk assessments Cyber Security requirements analysis and tailoring them to the client … modelling, Vulnerability analysis, Risk matrix modelling. Secure DevOps and secure systems engineering lifecycle Security Policy and governance Cloud Security including OT in the Cloud Incident Management frameworks, Security incident analysis, digital forensics, crisis management, SOC operations and supporting tools Strong knowledge and practical experience of cyber ...

About Us Waystone is a leading provider of institutional governance, administration, risk and compliance services to the asset management industry. With over 25 years’ experience, we support many of the world’s largest asset managers, providing a comprehensive range of specialist services from a global network of offices. … repeatable environments across all cloud providers. Build and support CI/CD and deployment automation using GitHub Actions, Octopus Deploy and ArgoCD, and configuration management using Ansible and Octopus Deploy. Support and enable development delivery teams – provisioning autonomous environments and reducing deployment friction while maintaining guardrails and separation ...

within Agile teams, supporting delivery, troubleshooting and continuous improvement Provide technical guidance on platform engineering, cloud and deployment best practices Support production environments, including incident resolution, environment management and release readiness Skills Required Experience working within the UK Security & Intelligence, defence or other secure government environments Strong knowledge … compliance controls within delivery pipelines Experience implementing observability practices, including monitoring, logging, alerting and service metrics Understanding of SRE principles, including reliability engineering, incident management and continuous improvement Awareness of secure deployment, compliance requirements and operational security best practices SecurityClearanceRequirements The successful candidate must hold a current high ...

TITLE: Jira Developer (Jira Service Management - JSM) REPORTS TO TITLE: Product Manager BUSINESS FUNCTION/SUB-FUNCTION: MD Office/IT Systems LOCATION: Manchester or Leeds ROLE PURPOSE: The Jira Developer is responsible for managing, configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures … processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation rules. Develop and maintain business rules, scripts, and APIs to support process automation and integration. Integrate Jira Service Management ...

often (in days) to receive an alert: The Security Operations Technician plays a key role within the Cyber Security Team, supporting the ongoing management, improvement and effectiveness of the organisation's security platforms and controls. This position is responsible for maintaining and enhancing the organisation's security posture through … administration of our security technologies, supporting vulnerability management, endpoint security, security hardening and compliance initiatives. The role involves analysing security data, prioritising and coordinating remediation activities, implementing security improvements, and ensuring security controls remain effective against evolving threats and business requirements. Working closely with IT Operations Team, the Security ...

variety of applications: Bug fixes and feature enhancements, Patching and package upgrades, Secret rotations, certificate renewals and infrastructure upgrades Contribute to the management and resolution of complex L2/L3 incidents Conduct root cause analysis and post-incident investigations Maintain and update runbooks and operational documentation Participate … call rota, including out-of-hours incident response Mentor mid-level and associate engineers within the team Must-Haves Working knowledge of at least one of Java, Python, NodeJS, or C# Strong hands-on Azure experience Experience with infrastructure-as-code technologies such as Terraform Solid understanding of ITIL ...

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

third-party SOC vendor. Triage, analyse and prioritise alerts, incidents, escalations, and investigations - validating severity, business impact, and regulatory implications of incidents Co-ordinate incident management and response activities aligned with defined policies, standards, and framework requirements by being the internal response facilitator and co-ordinator for containment … operations. Skills, Qualifications, And Experience Previous hands-on experience in cybersecurity operations or security engineering roles. Experience of security monitoring, threat detection, incident response, and threat hunting methodologies. Strong working knowledge of endpoint security, identity and access management, authentication controls, privileged access management, and security hardening standards ...

best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi … role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products ...

influential skills to make gradual steps toward a future Head of IT position. The successful candidate will combine strong technical capability with excellent stakeholder management skills, bringing structure, security discipline, and strategic direction to an IT environment that is already functional but continuing to mature. The role will inherit … broader operational standards such as ISO9001. Implement and maintain security controls aligned with recognised frameworks (e.g. ISO27001, Cyber Essentials Plus, NIST). Lead vulnerability management, patching, endpoint protection, SIEM, and threat monitoring activities. Manage identity and access controls, MFA, privileged access, and conditional access policies. Lead incident response ...

problem management. Represent the service desk in internal meetings, acting as a key point of contact and building strong working relationships with senior management and colleagues across the business. Develop team capability through training, coaching and wider business awareness, while keeping colleagues informed about upcoming changes and their impact … service improvement. Requirements Essential Experience working within a Managed Services Provider (MSP) or Managed Security Services Provider (MSSP) environment. Proven people or line management experience in a global environment, with strong coaching and leadership capability. Technical experience to at least second-line support level, supported by excellent troubleshooting skills. ...

. Infrastructure as Code (IaC) Strongproficiency with Terraform (minimum). Experiencewith modern CI/CD systems such as GitHub Actions, Harness, and Jenkins. API Management Deepunderstanding of GCP API Management (Apigee) infrastructure and APIGateway solutions. Familiaritywith API design and security standards (REST/OpenAPI,authentication/authorisation, mTLS … certificate lifecycle management). Networking & Security Hands‐onexperience with GCP Cloud Armor, GCP Networking, and implementation ofsecure‐by‐design controls across platform lifecycle. Containers & Orchestration Experiencewith GKE, container runtimes, and service mesh patterns (e.g., Istio). Automation & Observability Abilityto implement actionable observability solutions. Performancetuning and automation to reduce toil. ...

readiness, and ongoing compliance monitoring. Assist with the identification, assessment, and documentation of security risks. Track remediation actions and follow up with control owners. Incident Response & Problem Support Support security incident response activities, including investigation and evidence gathering. Assist with root cause analysis and documentation of lessons learned. … Experience Experience in an information security, IT risk, or IT operations role. Understanding of common cybersecurity risks, threats, and control types. Familiarity with incident management, risk assessment, and assurance activities. Ability to analyse information, identify issues, and document findings clearly. Strong written and verbal communication skills. Ability ...

capability.This will include: • AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements.• AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production.• Reliability Engineering & SRE: Establish SRE practices ...

Teams, SharePoint Online, OneDrive, Exchange Online, M365 Groups, and Entra ID, including integration and authentication. Security, Identity & Enterprise Controls - Experience implementing RBAC, DLP, environment management, governance controls, and secure operating models aligned with enterprise security and compliance requirements. Some other highly valued skills may include: Microsoft Graph, PowerShell & Automation … Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...