CX Strategy Director
- Hiring Organisation
- Tata Consultancy Services
- Location
- City of London, London, United Kingdom
publications, industry events and market-facing content. Help establish TCS Interactive as a recognised leader in experience-led transformation and AI-enabled customer experience. Skills & Experience Essential Significant experience leading customer experience, digital transformation, growth strategy or business strategy consulting engagements. Strong understanding of experience-led transformation across marketing … sales, service, technology, data and operational functions. Demonstrated success developing consulting services, practice offerings and go-to-market propositions. Experience engaging and influencing C-level stakeholders and senior business executives. Proven track record in business development, opportunity shaping and consulting sales. Excellent communication, presentation, stakeholder management and facilitation skills. ...