descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage. Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, MicrosoftOffice, Business Systems, on-premises and online). Asks questions about the problem and explaining possible solutions. Uses manual and automated diagnostic tools to identify problems and … skills for peripheral equipment such as printers, document scanners, barcode scanners, handheld devices, and monitors. Experience using imaging and migration utilities such as SCCM, MDT, and USMT. Proficiency in MicrosoftOffice application usage. Experience troubleshooting Mobile Device Operation Systems (iOS, Android). Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7). Knowledge of networking … lifting computers, monitors, printers, parts and supplies and sitting for extended periods of time. Experience troubleshooting MacOS clients. CompTia A+/Server+/Network+. HDI Customer Help Desk Analyst. MicrosoftOffice Specialist. MTA/MicrosoftOffice Specialist. MCP/MCSA/MCSE/MCDST ITIL ServiceNow More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid/Remote Options
Total IT Technology Solutions Ltd
aim is to provide the highest levels of service coupled with a great working environment. Description We are formalising our project management practices and creating a Project Management Office (PMO). The PMO function is being designed currently, and is something that will require ongoing build, nurture, inspiration, and effort for the purpose of creating great customer experiences … Budgets 6 Direct Reports including 3 PMO Coordinators, 1 Project Manager, 1 PMO Technical Engineer and 1 Field Engineer. Software and Technology Competencies Exposure to and willingness to learn Microsoft Technologies including the following: MicrosoftOfficeMicrosoft Project Microsoft Visio Microsoft 365/Office 365 SharePoint Power BI Any appropriate Skills … for those quiet times Flexible Office/Home Working Interview Process: Stage 1 : Telephone Screening . This generally lasts between 1 0 and 15 minutes. Stage 2: Microsoft Teams Interview . You may be asked back for a second interview . Stage 3: Second Interview face to face with our CEO. Stage 4 : A call with our More ❯
with issues escalated beyond Tier-1. Installs desktops, laptops, printers, scanners, monitors, and all devices related to a workstation. Has working knowledge and proficiency with Windows Operating Systems, MSOffice suite, and Service Now Serves as an escalation point for customer service issues and serves as an escalation point to Tier-1 positions. Receives, logs, and manages calls … and experience may suffice. Three (3+) years of experience in a desktop support role or related environment. Must have a CompTIA A+ certification obtained within the last 3-years. MicrosoftOffice Specialist (MOS), Microsoft Modern Desktop Admin Associate preferred. Has advanced working knowledge and proficiency with Windows OS, MAC OS, IOS, Android OS and the MicrosoftOffice 365 line of products. Proficiency in PC software applications, including MicrosoftOffice or other related software applications. Must be able to work variable hours, including emergency responses to outages. Must be able to perform work from remote locations as needed. Must be able to work in an on-call rotation. Must maintain all More ❯
knowledge of IT hardware and software. Previous experience of hardware diagnostics. Asset management experience Good working knowledge of a wide range of IT Skills - Server and PC Environment, including MicrosoftOffice Packages, Microsoft SCCM and Office 365 products Experience in troubleshoot Active Directory, GPOs, DNS, and DHCP issues. Experience in supervising a team Working … flexibly to meet the demands of the role. Well presented, flexible, positive, resilient, methodical, team player Desirable Ability to think creatively. KNOWLEDGE Essential Excellent working knowledge of supporting a Microsoft Windows 10 environment. MicrosoftOffice 365. Working knowledge of Microsoft Active Directory. Knowledge and understanding of SLAs & priorities. Incident Escalation and Queue Management. Managing a … Desirable Knowledge of the working practices of NHS Trusts. NHS Applications. Financial procedures including budgetary management. VALUES Essential Ability to demonstrate the organisational values and behaviours OTHER Essential Office based role with the need for travel to Christie managed sites as necessary. Ability to participate in out- of hours on-call Rota as required Ability to undertake shift More ❯
s knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as MicrosoftOffice, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web … Provide customer-oriented results and build an efficient end-user support environment. Experience with basic Active Directory functions such as account creations, password resets, and OU Management Knowledge of MicrosoftOffice Suite (Office 365) Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc. More ❯
Office of Information Services (OIS) is a shared service providing IT support to DHS and OHA. OIS is in the process of migrating DHS/OHA to MicrosoftOffice 365. One of the components of this migration is moving all Outlook mailboxes to Exchange Online and moving home directories to OneDrive for Business. The work … to be done by the Contractor is to use C#, PowerShell, and MicrosoftOffice 365 Graph API to write scripts to automate changes to Microsoft OneDrive accounts (e.g., automating changes needed when people leave the organization). Work will also include testing and validation of scripting and providing complete documentation of scripts created. Requires knowledge/… expertise with C# and PowerShell Prefer knowledge of Microsoft Office365 Graph API Responsible for developing, testing, implementing, and maintaining web-based application systems. Troubleshoots system problems and issues and looks for ways to improve the application. May require a bachelor's degree in a related area and at least at least nine years or equivalent experience in the field More ❯
of IT systems and the scope for IT to improve business processes. Have extensive knowledge and experience of NHS Services, IT Systems and related areas. Be experienced in using MicrosoftOffice packages and a range of specialist computer applications. Establish effective communication links with external agencies including GP practices, CCG's and suppliers. About us University Hospitals … Experience of Hospital administrative procedures and clinical systems (super user level or above experience of implementation, maintenance and configuration of computer systems Broad range of advanced IT skills including MicrosoftOffice Applications Experience of Windows Networks Experience of management of staff Experience of training other staff Broad range of advanced IT skills including MicrosoftOfficeMore ❯
strong and demonstrable supportive team player. Provide support on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the … Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE & SKILLS Operating Systems – Windows 11, Windows 2019/22 Client Applications – MicrosoftOffice, Microsoft Teams Hardware – First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. … a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as MicrosoftOffice Suite, Active Directory, and remote support tools. Excellent problem-solving and communication skills. Positive attitude towards problem-solving and learning new technologies. Adaptable and flexible in More ❯
Kansas City, Missouri, United States Hybrid/Remote Options
Speridian Technologies, LLC
ticketing systems Diagnose and troubleshoot workstation, software, printer, and networking issues, including support for remote and hybrid work setups using company-provided hardware Install, configure, and maintain operating systems, MicrosoftOffice 365, and other business-critical applications Assist with new workstation setup, including user accounts, email configuration, and required applications Support and maintain multifunction printers, smartphones, tablets … desktop support, networking, or a similar technical support role Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows 10/11 environment Strong knowledge of MicrosoftOffice, Office 365, and productivity applications Familiarity with DNS, Active Directory (functions and operations), and VPNs Experience with SCCM, Citrix, VDI, and laptop/PC … based support experience Valid state-issued driver's license required; must be able to operate an vehicle if travel is necessary Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician are a plus Strong soft skills, including:- Eagerness to learn and grow professionally within the technology field Self-motivated and proactive approach to tasks and More ❯
person, and flexibility to stretch during holiday season. Responsibilities: Provide technical support and administration with a focus on applications in the Collaborations Applications suite including, but not limited to MicrosoftOffice 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip Collaborate and consult with users to troubleshoot and to resolve technical issues as they … the form of wikis for user base Your Expertise: 8+ years System Administration and custom solution development experience with a focus on collaboration applications including, but not limited to MicrosoftOffice 365, Google Workspace, Dropbox, Box, Lucidchart, Asana, Tableau, Slack, SurveyMonkey, and Quip Google Workspace - primarily Google Drive & Editors (Docs, Sheets, Slides, Sites, Forms, Drawing) and AppScripts … 3rd party add-ons and custom integrations MicrosoftOffice 365 All O365 apps, including PowerAutomate and all 3rd party integrations and custom developments Deep technical experience with above applications (APIs, integrations) for daily maintenance tasks, system configuration, and custom solution development Ability to offer deep application features consulting, including the execution of exception evaluations and new SaaS More ❯
and reliability. Review performance of existing systems to identify areas for improved operations. Completing reports for material usage (inventory control), system performance, equipment maintenance history, etc. Proficient use of MicrosoftOffice and various maintenance management programs. Maintain good communication with other control technicians and work as a team to learn, understand and develop the proper skills to … to teamwork, an ability to manage and prioritize multiple assignments; demonstrate initiative and be adaptable to change. Must have ability to provide off shift coverage. Proficient use of the MicrosoftOffice and computer maintenance management programs are also required. Experience in working with maintenance schedules, blueprints, diagrams, sketches codes and maintaining detailed and accurate records. Skilled use … of MicrosoftOffice Suite software and Maintenance Management programs. This position requires the ability to lift and push/pull 50 lbs. on a regular basis throughout the shift and frequent climbing (i.e. ascending/descending ladders, stairs, scaffolding, etc.). This position requires some work in adverse weather conditions and exposure to hazards (i.e. proximity to More ❯
and standards, work instructions and activities in compliance with the information technology infrastructure platforms. REQUIREMENTS 3 - 5 years of experience supporting end users and upper management on Windows and MicrosoftOffice Suite. 3+ years working with third party service suppliers - should include SLA and service definition functions. Experience working with remote and travel users - plans and assists … with issues that come up. Subject Matter Expert in supporting and troubleshooting Windows 11, Windows 10, Office 365, Skype, Microsoft Teams, MicrosoftOffice suite, and IOS devices (iPad and iPhone). Strong understanding of Microsoft Outlook and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality need. Extensive More ❯
Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, MicrosoftOffice 365), networking and Active Directory Troubleshooting MSOffice, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning … software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of MicrosoftOffice & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis … management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MSOffice 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online More ❯
South West London, London, England, United Kingdom
Travel Trade Recruitment
the use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of Microsoft Windows and MicrosoftOffice products including Windows 10 and MicrosoftOffice products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating More ❯
and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens to and values its staff, as well as offers support and training for IT certifications? Are … IT Helpdesk experience within an MSP (IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: Active Directory & Group Policy management Mac OSX Microsoft Azure MicrosoftOfficeMicrosoft Windows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client support skills with a desire More ❯
Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester City Centre, the company are in some of the … computing. Hands on experience in general computing and IT services. Previous experience in a customer facing role. General understanding of PCs, servers, email, telephony, and Backup. Experience with Windows, MicrosoftOffice, Microsoft Teams and Microsoft 365. Good technical knowledge. Excellent customer service and communication skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A More ❯
Month Contract Rate: £180 per day (Inside IR35) Essential Skills: NPPV3 police cleared, Driving license, Active Directory/Exchange Management Console/Windows 10 and 11/Intune/MicrosoftOffice 2016 and 365/Outlook experience/Sharepoint, Understanding of Incident/Problem/Change Management and Configuration Management processes - preferably to ITIL V4 Foundation standard. … phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, MicrosoftOffice 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in … Skills and Experience: NPPV3 cleared or recently lapsed Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM More ❯
AV equipment and peripheral hardware Installing, configuring, and testing new ICT equipment, cabling, and network components Monitoring system performance and resolving software, hardware and network faults Configuring and supporting Microsoft 365, Microsoft Client and Microsoft Server environments Keeping helpdesk tickets up to date and ensuring staff are kept informed of any issues or planned maintenance Working systematically … in emergency situations to minimise disruption to the schools What we are looking for Experience providing IT support within schools or the wider education sector (essential) Strong knowledge of: MicrosoftOffice/Microsoft 365 Windows 10/11 Windows Server (e.g. Server 2016 or later) Wired and wireless LAN technologies Excellent communication skills and the ability … the ability to manage your time across multiple sites Calm under pressure and able to work flexibly when required Someone energetic, approachable and proactive in a busy school environment Microsoft accreditations would be an advantage More ❯
AV equipment and peripheral hardware Installing, configuring, and testing new ICT equipment, cabling, and network components Monitoring system performance and resolving software, hardware and network faults Configuring and supporting Microsoft 365, Microsoft Client and Microsoft Server environments Keeping helpdesk tickets up to date and ensuring staff are kept informed of any issues or planned maintenance Working systematically … in emergency situations to minimise disruption to the schools What we are looking for Experience providing IT support within schools or the wider education sector (essential) Strong knowledge of: MicrosoftOffice/Microsoft 365 Windows 10/11 Windows Server (e.g. Server 2016 or later) Wired and wireless LAN technologies Excellent communication skills and the ability … the ability to manage your time across multiple sites Calm under pressure and able to work flexibly when required Someone energetic, approachable and proactive in a busy school environment Microsoft accreditations would be an advantage More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Definely
a trusted partner helping to guide best practices, influence decisions, and mentor others through collaboration and example. What you’ll do: Design and build sophisticated React applications integrating with Microsoft Word, M365, and other Office products using Office.js. Write clean, scalable, and maintainable code while driving performance and reliability. Collaborate with product, design, and engineering teams to … What you’ll bring: 4+ years of hands-on experience building production React applications. Strong proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies. Experience integrating with MicrosoftOffice, especially Office.js and Word add-ins. Familiarity with agentic coding assistants such as Claude Code or similar AI tools. Excellent communication and collaboration skills in English. … memoisation, code splitting, avoiding unnecessary re-renders). Experience with Git, version control best practices, and CI/CD pipelines. We’ll be lucky if you have: Knowledge of MicrosoftOffice Add-in guidelines and Office Store submission processes. Experience optimising in-browser text editors for speed and responsiveness. Prior experience in product-focused or More ❯
a trusted partner helping to guide best practices, influence decisions, and mentor others through collaboration and example. What you’ll do: Design and build sophisticated React applications integrating with Microsoft Word, M365, and other Office products using Office.js. Write clean, scalable, and maintainable code while driving performance and reliability. Collaborate with product, design, and engineering teams to … What you’ll bring: 4+ years of hands-on experience building production React applications. Strong proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies. Experience integrating with MicrosoftOffice, especially Office.js and Word add-ins. Familiarity with agentic coding assistants such as Claude Code or similar AI tools. Excellent communication and collaboration skills in English. … memoisation, code splitting, avoiding unnecessary re-renders). Experience with Git, version control best practices, and CI/CD pipelines. We’ll be lucky if you have: Knowledge of MicrosoftOffice Add-in guidelines and Office Store submission processes. Experience optimising in-browser text editors for speed and responsiveness. Prior experience in product-focused or More ❯
of the client's entire environment, along with coordinating complex projects. The ideal candidate will have a solid skill in networking and internet technologies with a general understanding of Microsoft core technologies. Education, Experience & Certifications Bachelor s degree (B. A.) from four-year College or university; or related experience and/or training; or equivalent combination of education and … experience. Professional IT Certifications, such as: Microsoft, Cisco, VMware, Fortinet, IBM, etc. 2+ years experience in similar role Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required for this position. Reasonable accommodations may be made to enable individuals with … disabilities to perform the essential functions. Duties & Responsibilities IT support relating to technical issues involving Microsoft s core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Design, implementation, and support services for Microsoft related technologies: Office 365, Microsoft Azure, Windows Server, Exchange, SQL, SharePoint, etc. Engineer and implement system More ❯
Service Desk software updated with case developments at all times Requirements Ability to carry out network/PC software & Hardware diagnostics verbally and/or remotely Have Knowledge of Microsoft Desktop Operating Systems (Windows 10 & 11) Knowledge of MicrosoftOffice apps Knowledge of MicrosoftOffice 365 administration Experience of managing users in Active More ❯
video equipment. Hands on experience with: o Data center IT infrastructure components and systems, o LAN and WLAN networking hardware, and o Security appliances and hardware. Software Support Administer Microsoft Windows Server OS and Server based applications. Administer corporate based server side applications, SAAS/cloud administrator portals, network and storage appliances and systems. Set up, test, deploy and … network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems. Experience administering and supporting Windows Server OS. Experience administering Active Directory and Microsoft Exchange at … Mimecast. Experience managing security endpoint portal such as Sophos. Experience supporting Windows 10/11 and Mac operating systems. Experience supporting some or all of current corporate standard software: MicrosoftOffice, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents. Experience working with computer remote control solutions. Experience supporting corporate computer More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Definely
About the role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a Staff Engineer to guide two mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side … product direction. What you'll do: Lead and mentor a team of React developers, fostering collaboration, growth, and high coding standards Architect and develop complex React applications integrated with Microsoft Word, M365, and Word Online using Office.js Write clean, efficient, and maintainable code while ensuring scalable, high-performance solutions Collaborate with cross-functional teams to deliver innovative, user-centric … product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with MicrosoftOffice integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability More ❯