IT Help Desk Technician
- Hiring Organisation
- 804 Technology
- Location
- Airway Heights, Washington, United States
- Employment Type
- Permanent
- Salary
- USD 2,600 Hourly
solutions and guides Tier 1 staff in best practice usage. Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online). Asks questions about the problem and explaining possible solutions. Uses manual and automated diagnostic … printers, document scanners, barcode scanners, handheld devices, and monitors. Experience using imaging and migration utilities such as SCCM, MDT, and USMT. Proficiency in Microsoft Office application usage. Experience troubleshooting Mobile Device Operation Systems (iOS, Android). Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/