Platform Tooling Analyst
- Location
- Warwick, England, United Kingdom
second-line tooling support, escalating complex issues where appropriate. Maintain accurate records of users, licences, roles, permissions, renewals and tooling usage, using this information to support operational control, reporting, audit readiness and renewal planning. Provide practical guidance to users, product teams and platform owners, helping them understand tooling … Relevant experience in tooling administration, service operations, IT, data, digital platforms or SaaS support in an enterprise environment. Experience with SaaS administration, licence management, service desk processes, supplier-facing support or operational governance activities. Strong practical experience administering business, platform or SaaS tools, including user access, roles, permissions ...