1 to 25 of 66 Onboarding Jobs in the West Midlands

to resolve network and IT infrastructure issues efficiently. Support configuration, deployment, and troubleshooting of client network environments. Implement and maintain knowledge management, documentation, and process improvements. Participate in recruitment, onboarding, and training of service desk staff. Support ITIL-aligned incident, change, and problem management processes. Skills & Experience Required Proven experience leading a service desk team within an MSP or managed More ❯

with customers to understand requirements and translate them into SAP functionality. Manage inventory processes including cycle counting and stock control. Analyse system data to identify and implement improvements. Support onboarding of new customers into the warehouse system. Maintain and report on test matrices for system changes. Collaborate with international SAP teams to ensure system alignment. Provide operational support to warehouse More ❯

after probation) 25 Days Holiday + Bank Holidays + 1 extra day each year after 2 years (up to 30 days) Excellent Working Culture & Career Progression Structured 8-week onboarding programme Key Skills, Competencies & Attributes Previous experience in a customer-facing role , ideally in a software support environment. Excellent organisational skills , with the ability to meet deadlines and maintain attention More ❯

technology projects. Key Responsibilities: Provide IT helpdesk support to all users. Build and configure laptops, desktops, and mobile devices. Maintain and support IT systems, backups, and documentation. Assist with onboarding, inductions, and new technology rollouts. Work closely with the infrastructure team on technical projects. Skills & Experience: Strong knowledge of Microsoft 365, Windows OS, and Active Directory. Familiar with networking (DHCP More ❯

insights clearly to non-technical stakeholders. • Familiarity with BI & AI tools is advantageous. • Knowledge of insurance processes, products, or brokerage operations is desirable. • Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes : • Highly organised with the ability to manage multiple tasks and deadlines. • Proactive, curious, and eager to identify improvements. • Team player with strong interpersonal and communication More ❯

ITSM tools, maintain accurate documentation and update knowledge-base articles. Work collaboratively with account managers and technical teams to ensure SLA compliance, client satisfaction and continuous improvement. Contribute to onboarding/migration projects, system updates or client site roll-outs where required. What we’re looking for Extensive service-desk/2nd line experience within an MSP environment (multi-client More ❯

pace. Degree in a quantitative field or equivalent experience. Desirable: Knowledge of GB regulatory frameworks (e.g., codes, charging, queue management). Experience as a contractor/consultant with rapid onboarding and strong documentation. Interfaces Internal: Connections Strategy, Reform PMO, Operations, Digital & Data, Product Management External: Ofgem, DESNZ, Transmission Owners, DNOs, Connections Customers Business Capabilities Whole Energy System Awareness Effective Engagement More ❯

improvements, automation, and operational efficiency. Deliver user training and act as the internal CRM subject-matter expert. Administer VoIP platforms, call routing, hunt groups, licensing, and reporting. Support telephony onboarding/offboarding and device management. Liaise with providers to resolve issues and implement enhancements. Act as first-line technical lead for system, application, telephony, and infrastructure issues. Provide hands-on More ❯

with service level agreements. Maintain accurate and up-to-date information on internal databases. Manage a designated client portfolio, ensuring operational and financial protocols are followed. Assist in the onboarding of new suppliers and contractors by completing necessary administrative tasks. Foster positive relationships with clients, contractors, and site personnel to support a high standard of service delivery. Provide administrative assistance More ❯

CRM and system use Support with system development, testing and implementing new features or integrations. Liaise with external IT support; resolve user issues (passwords, printers, M365, connectivity, etc.). Onboarding and setting up new staff accounts, devices, and permissions; maintain asset registers and hardware stock. Help with digital events, by providing on-site assistance with AV setup, screensharing, and webinar More ❯

CRM and system use Support with system development, testing and implementing new features or integrations. Liaise with external IT support; resolve user issues (passwords, printers, M365, connectivity, etc.). Onboarding and setting up new staff accounts, devices, and permissions; maintain asset registers and hardware stock. Help with digital events, by providing on-site assistance with AV setup, screensharing, and webinar More ❯

your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high More ❯

innovative FinTech and SaaS products that help businesses access cash faster and grow more effectively. The Role You will be part of a collaborative Business Development Team, responsible for onboarding suppliers to internal procurement Programmes and introducing them to new suites of data and SaaS platforms. These tools help suppliers improve cashflow and identify public sector tender opportunities to support More ❯

users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT and kitchen appliance system performance and report on key metrics. Assist in customer onboarding and training on IoT system usage. Proactively identify any issues within the data and maintain tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly and professionally More ❯

laptops, printers, mobiles, and networks - Installing and configuring IT equipment Managing help desk tickets (low volume - <20/day)- Supporting Windows servers, Microsoft 365, VMware, and Linux - Assisting with onboarding and user account setup - Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP More ❯

term relationships with key stakeholders. • Deliver persuasive product presentations and tailored demonstrations. • Lead contract negotiations and close deals to drive revenue. • Collaborate with internal teams (Sales, Marketing, Product, and Onboarding) to ensure smooth client acquisition and handover. Skill & Experience • Proven success as a BDM or similar role in B2B SaaS, fleet, or vehicle compliance industries. • Demonstrated ability to consistently achieve More ❯

related queries, escalating when needed Collaborate with IT partners to resolve technical issues efficiently and minimise downtime Set up new users with required accounts, permissions, and devices, ensuring smooth onboarding Maintain and update an accurate digital asset register, including devices, licences, and warranties. Support day-to-day technical requests, including troubleshooting common issues with Microsoft 365, Teams, and Wi-Fi More ❯

Responsibilities: Provide Tier 1 and supervised Tier 2 IT systems support for the company’s users, devices, and internal network services, escalating complex issues as required. Assist with employee onboarding and offboarding, including provisioning equipment, configuring access permissions, and documenting asset inventory. Support the purchase, setup, and installation of IT equipment as required. Maintain an accurate inventory of all technology More ❯

customers ? Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. ? Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. ? Assist other departments in resolving customer issues to help retain clients ? Prepare written presentations, customer demonstrations More ❯

of delivering ERP projects from requirements through to go live Experience in workshops, requirements, business analysis and training. Strong knowledge of workflows and business processes You will receive structured onboarding by shadowing existing projects, then quickly progress into delivering implementations. You'll work on the whole ERP solution, ensuring clients receive high-quality end-to-end solutions. What makes this More ❯

The role isFull-time, 37 hours per week (Monday to Friday), paying £13-13.50 per hour. Key Responsibilities of the Learning Facilitator role: Deliver engaging face-to-face onboarding and training sessions Support learners and staff in navigating Microsoft 365 applications Assist with the use of digital and learning technologies Work collaboratively within a supportive team environment Communicate effectively More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues More ❯

key part in supporting the Portfolio Director and C ustomer Success team an excellent chance to build your career within a high-impact, security-focused environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues More ❯

VoIP, broadband, leased lines, WiFi, managed IT services, hardware, and Microsoft Licensing Prepare tailored proposals, quotes, and savings comparisons Collaborate with internal teams to ensure smooth client handover after onboarding Focus on growing new business, upselling, and cross-selling - maximising sales and commission potential About You Proven track record in selling Telecoms, VoIP, broadband, connectivity, and IT solutions Confident in More ❯

lead management and ensuring every learner receives an excellent consultative sales experience. Analysing sales data, identifying trends, and implementing strategies to improve conversion and team efficiency. Recruiting, training, and onboarding new sales team members. Collaborating with senior management on pricing, promotions, and process improvements. Maintaining accurate CRM reporting and forecasting performance. Driving team culture through recognition, incentives, and development opportunities. More ❯