18 of 18 People Management Jobs in the West Midlands

implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor … productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority ...

high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader/Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. ...

complex bids Typically responsible for 5-10 team members at one time The ideal applicant will be Estimating Manager Infrastructure Repair with: Must have People Management and Estimating experience Must have experience within concrete repair, infrastructurerepair, steelwork or dealing with large civil projects Would be open to someone … that has extensive estimating experience within the concrete repair, structure repair background, with no people management Able to precisely and consistently estimate for large projects Excellent communication skills across all levels both written and verbal Good telephone manor and high attention to detail Mitchell Maguire is a specialist ...

high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Manager/IT Service Desk Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service ...

local audits and responsive audits arising from incidents. Ensure audit outcomes translate into actionable improvement plans and monitor delivery to completion. Support organisational risk management processes by providing analysis, evidence and assurance as required. Programme & Project Support: Support the Director in delivering key strategic and operational programmes across … directorate. Lead assigned projects and workstreams, ensuring progress, risk management, delivery and evaluation. Provide data, insight, problem-solving and assurance support to cross-departmental projects. Develop digital dashboards and analytical tools that provide clear oversight of programme, project and service activity. Relationship Management & Communication Build effective, collaborative relationships ...

Trust’s information and BI function, ensuring that accurate, timely and meaningful data, dashboards and insights are available to support patient care, performance management, regulatory reporting and service improvement. Working closely with clinical leaders, operational managers, digital teams and external partners, the role will ensure that information is trusted … well-governed and aligned with national NHS priorities, statutory reporting requirements and local business needs. Main duties of the job Provide overall leadership and management of the Information and Business Intelligence service, including staff management, workload prioritisation and service development. Ensure the delivery of high-quality, timely ...

Responsibilities: Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors and service providers, ensuring performance against contracts and SLAs. Plan … user environment. Experience managing cloud-based services, SD-WAN and Cloud Telephony in an operational context. Demonstrable track record in incident and problem management within business-critical environments. Experience managing third-party vendors and service providers, including contracts and SLAs. Solid understanding of cybersecurity principles and compliance considerations ...

procedures, ensuring robust execution of SOPs, EOPs, and TOPs. High-Voltage Authority: Fulfil the duties of an HV and LV Senior Authorised Person. Change Management: Review and approve high-risk change requests and attend CAB meetings to support site activity. Maintenance & Upgrades: Plan mechanical and electrical maintenance, track deferred … introduce technical enhancements to improve building operations. Asset Lifecycle: Manage asset lifecycles and partner with managers to develop CAPEX requirements. Sustainability & Risk: Support energy management programmes and maintain the operational risk register. Team Leadership: Oversee engineering training, development, and emergency scenario programmes. Compliance: Ensure all regional sites strictly comply ...

business-critical role that goes beyond a traditional support function. The successful individual will bring strong strategic thinking, stakeholder engagement, project delivery, and people management capabilities , alongside technical expertise. The successful individual will be responsible for the Finance ERP environmentcovering requirements gathering, system configuration, release management … with Finance stakeholders and technical teams to maintain stability and drive continuous improvements. Role Overview You will take ownership of the end-to-end management of the Finance ERP system, combining practical configuration work with oversight of delivery activities. This will include managing change pipelines, coordinating both internal ...

Role Overview Youll lead three engineering squads focused on building AI-native capabilities into our SaaS platform. The role combines technical leadership with people management guiding engineers, driving delivery, and ensuring architectural decisions are practical, scalable, and aligned with business goals. Key Responsibilities Provide hands-on technical leadership ...

software teams Troubleshooting production issues and delivering robust solutions fast. Key skills/experience: Previous experience in a Lead or Technical Lead position Strong people management and mentoring experience Excellent JavaScript ecosystem knowledge React, Node.js, APIs Strong AWS experience is essential. Experience building scalable customer-facing platforms Background ...

quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall … delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating with internal teams to ensure seamless support About You Minimum 5 years' Service Desk Management experience Strong technical support background is essential Proven experience leading and supporting service desk teams Strong understanding of SLA/KPI-driven environments ...

over 70 countries are trusted by our customers to deliver transformative technologies that ensure the success, security, and well‐being of businesses and people around the world. By combining our strengths and global expertise, we create solutions and deliver better outcomes for clients across their IT platforms. To learn … operational role focused on the day-to‐day execution, support, and troubleshooting of Google Cloud Platform environments. This position does not involve people leadership or project ownership. The role requires hands‐on execution, strict adherence to operational procedures, and close collaboration with internal teams and customer stakeholders. Role Scope ...

front, and help bring structure and consistency to the billing function. The role will suit someone who enjoys solving problems, improving processes, managing people properly, and operating in an environment where they can genuinely influence change. WISH LIST Experience managing a billing, revenue, or finance operations team within … finance operations background Effective communicator – written & verbal Good working knowledge of MS Excel Experience working with complex billing processes and customer contracts Strong people management skills with the confidence to drive accountability and improvements SALARY & BENEFITS £50,000 – £56,500 + bonus Hybrid working – typically 2 days ...

levels A team-oriented mindset—you love sharing knowledge, celebrating wins, and contributing to a positive culture Ideally, experience within HR technology , people management software, or related SaaS solutions What’s on Offer: The chance to join a passionate, friendly, and ambitious team The autonomy to take ownership ...

Role Overview Youll lead three engineering squads focused on building AI-native capabilities into our SaaS platform. The role combines technical leadership with people management guiding engineers, driving delivery, and ensuring architectural decisions are practical, scalable, and aligned with business goals. Key Responsibilities xxuwjjq Provide hands-on technical ...

weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation … managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work ...

opportunity to join AFH Wealth Management, one of the UK's leading independent financial advisory and wealth management firms. We are looking for an Integration Manager who wishes to grow with us as a business and support our strong growth plans. This is a full-time, permanent opportunity … post-acquisition integration activities, ensuring that strategic, operational, and financial objectives are achieved. This role blends cross functional leadership, strong analytical capability, and people management. The manager oversees an integration team responsible for driving workstreams, analysing data, and ensuring seamless alignment across the business. The ideal candidate ...