1 to 25 of 125 Performance Metrics Jobs in the North of England

maintain PMO standards, frameworks, and best practices to support project delivery and governance. Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. … operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness. Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights. Develop and maintain tools, dashboards, and reports that track … project progress, financial performance, utilisation, forecast accuracy, and margins. Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers More ❯

The Team: This position offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to implement and maintain reliable and scalable … identify and troubleshoot potential issues proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). Design and implement automated deployment … SLOs. Familiar with Docker & Kubernetes, specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network configurations within the cloud Proven More ❯

project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members. Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions. Participate in the build of scalable solutions/self-serve platforms that will provide data/KPIs … and identify the best way to improve the customer experience and meet our loss reduction goals. Acquire various data sources to enable holistic analysis at a global level. Establish performance benchmarks, conduct analyses, and prepare reports on all key CMRS goals and metrics. Develop and maintain standard operating procedures, emergency response procedures, and preventive maintenance programs. Ensure standardization and … of contract security officers, and distribution center loss mitigation techniques. Comfortable working in a fast-paced ambiguous environment. Ability to prioritize and manage multiple responsibilities. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯

driving process improvement. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily/weekly output, SLA adherence as an input … to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT). Key job responsibilities 1. Day-to-day management responsibility for high velocity assembly operations 2. Act as point … of escalation for all vendor related issues 3. Manage vendor operational excellence through data driven metrics and continuous improvement activities 4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure 5. Drive complex business analysis to identify business opportunities to improve internal and external processes 6. Work cross-functionally to identify and apply best More ❯

targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯

site strategy (e.g., UK vs. US versions) Create a roadmap for the rationalization and consolidation of any satellite websites into a cohesive digital ecosystem Establish clear KPIs and success metrics for all web properties including conversion of visitors to sales opportunities, site engagement, site performance, and others. Performance Optimization Drive continuous improvement in demand generation conversion metrics … across all web properties Enhance visitor site engagement through data-driven UX/UI enhancements Implement and maintain SEO best practices to maximize organic visibility and traffic Optimize technical performance metrics including page load times, mobile responsiveness, and overall site speed Develop and implement A/B testing strategies to refine user journeys and conversion funnels Team Leadership … fields Proven track record of successfully managing complex website consolidation projects and creation/management of large scale corporate websites Demonstrated expertise in optimizing websites for conversion, engagement, and performance Strong understanding of SEO principles and best practices Experience leading cross-functional teams and managing external vendors/agencies Excellent analytical skills with the ability to translate data insights More ❯

market trends, and competitor products to inform product decisions. Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery. Performance Metrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop … software development processes and technologies, and ability to translate technical concepts into clear requirements. Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performance metrics Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence). Market & Customer Focus: Deep understanding of customer needs and market trends to inform More ❯

strategic Senior Product Manager to lead one or more of our core SaaS products or product lines. In this role, you'll take full accountability for your product's performance, direction, and long-term success-not just through feature development, but through any initiative that delivers measurable value to customers and the business. You'll be expected to lead … unique opportunity to help shape the future of the company and make a real impact in the EdTech market. Key Responsibilities: Own the vision, customer value proposition, roadmap, and performance of your product(s), with clear accountability for outcomes. Drive structured discovery to identify and validate the most impactful opportunities. Be data- and outcome-driven in defining and prioritising … lead cross-functional initiatives involving teams across product, marketing, commercial, operations, and customer success. Drive fast learning cycles and value realisation through agile iteration and continuous feedback loops. Monitor performance and close the loop: track outcomes, learn from what works and what doesn't, and refine your approach accordingly. Communicate vision, priorities, and progress clearly to a wide range More ❯

planning and delivering training sessions for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist the Asset Manager in maintaining and … of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of Manchester is committed to providing More ❯

promotional campaigns, seasonal launches, and product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior management on sales trends, account … performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they meet platform standards and attract maximum attention from potential customers. Collaborate with the marketing team … and digital sales strategies. Familiarity with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with a focus on achieving and More ❯

data privacy regulations (GDPR, CCPA, etc.) and corporate IT policies. • Manage budgets, roadmaps and business plans • Manage all demand, capacity and change related to Networks services • Monitor and improve performance through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best practices. • IT Service Management tools … Technical Support is delivered in line with service levels and aligned to business demand. • Ensure the teams conduct day-to-day operations to satisfy availability, recovery, security, capacity and performance needs. • Provide technical leadership for the products within their scope, collaborating with service providers and product teams. • Manage product risk and obsolescence User Experience & Design: • Work closely with suppliers … introduced. Budget Management • Conduct IBP for Networks, agree and achieve budgets, demonstrating value to the business. Budget to effectively manage obsolescence, run and maintain, new capability and strategic roadmaps. Performance Tracking & Improvement: • Define success metrics and KPIs for network products and ensure that these metrics are achieved • Analyse product performance and user engagement and iterate based More ❯

targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities Team Leadership & Development: Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy: Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement: Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance: Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement: Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯

support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of … modern technologies and get hands-on with cases, driving innovation and improvements, as well as having a track record of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance … vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer success, supported by ITSM reporting and communication practices. A data-driven mindset — comfortable with ITSM toolsets, dashboards, performance metrics, and SLA monitoring. Excellent coaching skills - able to embed a culture of ownership, accountability, and shared success using ITIL service principles. Strong communication skills – a flexible mindset More ❯

party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯

party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯

party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯

party consultants for D365 F&O, SAP SuccessFactors and other enterprise applications. Lead a cross-functional team of functional consultants, D365 delivery managers, developers and analysis. Define KPIs and performance metrics to evaluate the effectiveness and ROI of business systems. Ensure compliance with regulatory requirements and internal controls through sound system architecture and audit practices. Provide training and More ❯

ship customer orders. In this role on the MSP CX team, you will work directly with product development and on-level reliability, maintenance, and engineering teams to maximize the performance of advanced robotics systems. You are responsible for being the link between on-site technicians and engineers working within the MSP organization. You will launch new systems, develop and … implement preventative maintenance procedures, ensure spare part availability, proactively monitor system performance, provide troubleshooting support, share best practices, and implement continuous improvement initiatives across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with a … technical support team and regional support managers to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities Provide on-site support for new More ❯

Digital Performance Analyst – Consultant Location: Hybrid – Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London Permanent, Full-Time £45,000-£55,000 Are you driven by data and motivated by impact? This role offers the opportunity to work on meaningful digital projects that improve public and private sector services. As a Digital Performance Analyst, you’ll work in multidisciplinary teams … to turn data into insights and support service improvement through evidence-based decision making. Role Summary As a Digital Performance Analyst (Consultant level), you will: Work within agile product delivery teams to design and implement performance measurement frameworks that support service goals, user needs, and KPIs. Select and apply the appropriate analysis techniques to derive actionable insights from … practice. Guide and support junior analysts, offering feedback and mentoring to promote capability growth. Understand and adapt to the needs of different stages in the product lifecycle, using appropriate performance metrics accordingly. Essential Experience Use of digital analytics platforms (e.g., Google Analytics, Splunk, Datadog). Experience working in a GDS-aligned environment within a government setting. Development of More ❯

including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯

including strategy, planning, account management and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business with fantastic scope and plans … for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service delivery strategy, ensuring smooth workflow and project delivery with optimal resource allocation. … company schedule, balancing team capacity with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and system improvements to streamline agency More ❯

value-creation to develop a qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/YTD), pipeline additions, pipeline value coverage … of accurate data reporting for business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural Competencies Demonstrate a desire to … succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and external professional relationships. Show coachability and a desire for continuous improvement. Invest time in attaining More ❯

techniques to assist and promote production of reliable, high quality pcbs assemblies, Actively engage in 6S process to develop efficiencies across all areas of the manufacturing, Generate and report performance metrics of manufacturing processes and taking appropriate action to maintain or enhance performance, Draft process maps and provide regular reports on performance metrics for manufacturing More ❯

of quality are very high Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. Dashboard Development More ❯

of quality are very high * Comfortable in an ever changing environment * Strong Microsoft office skills, excel and powerpoint in particular * Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. * Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance, and outcomes. * Dashboard Development More ❯