1 to 25 of 110 Performance Metrics Jobs in the North of England

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalized content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimize future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimize email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. More ❯

qualified opportunity pipeline, whitespace penetration, and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/YTD … business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural … Competencies Demonstrate a desire to succeed with a strong work ethic. Perform well in a performance-driven, sometimes pressured environment. Show passion for performance attainment through continual prospecting, stakeholder development, and seeking referrals. Exhibit maturity and professionalism reflective of the sales function's importance. Build strong internal and More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to … proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). … specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network More ❯

especially if you thrive in a fast-paced and growth-focused environment. As UniHomes grows, so do the career opportunities! If email engagement and performance optimisation is your thing, we're currently looking for a data-driven and creative CRM Marketing Executive to join our growing team. You'll … the CRM Marketing Manager and another CRM Marketing Executive, you'll leverage your expertise in email marketing automation and audience segmentation to optimise campaign performance and achieve our marketing goals. This is an exciting opportunity to contribute to the success of a rapidly scaling company and make a tangible … action, ensuring adherence to brand voice and messaging guidelines. A/B test different subject lines, message layouts, and content variations to optimise campaign performance and maximise engagement metrics (open rates, click-through rates, conversions). Track campaign performance metrics and analyse results to identify areas More ❯

automated and manual testing frameworks to ensure robust software quality. Lead the design and execution of comprehensive test strategies, including functional, regression, integration, and performance testing. Collaborate with software developers and product managers to identify potential quality risks and define test requirements. Perform in-depth debugging and root cause … pipeline integration, code quality reviews, and version control management. Develop and maintain test documentation, including test plans, test cases, and defect reports. Monitor software performance metrics and contribute to performance tuning and optimisations. Mentor and support junior QA engineers, ensuring quality and continuous improvement within the engineering … skills, with the ability to articulate technical issues and collaborate across teams. Desirable: Experience in the robotics, automation, or embedded systems industry. Knowledge of performance testing tools such as JMeter, Gatling, or similar. Familiarity with security testing principles and tools. Experience working in a start-up or scale-up More ❯

setting Salary up to £40k per annum depending on experience Office-based with options for flexible working Paid Search & Paid Social experience Proficient in performance marketing, campaign implementation, and optimisation Agency or ecommerce experience Paid Media Management experience Looking for someone who can hit the ground running and quickly … a wider audience. If you're ready to be part of something big, this is your chance! You will be reporting to Head of Performance Marketing and will handle paid media strategies. Your primary goal is to drive traffic, bring in new customers, and boost sales, while staying within … within budget, continuously test, monitor, and adjust spend, targeting, and creatives for maximum impact and implement strategies to balance cost-effectiveness with sales growth. Performance Analysis & Reporting -Analyse performance data to identify trends, opportunities, and areas for improvement, monitor and manage cost of sale to ensure profitability across More ❯

setting Salary up to £40k per annum depending on experience Office-based with options for flexible working Paid Search & Paid Social experience Proficient in performance marketing, campaign implementation, and optimisation Agency or ecommerce experience Paid Media Management experience Looking for someone who can hit the ground running and quickly … a wider audience. If you're ready to be part of something big, this is your chance! You will be reporting to Head of Performance Marketing and will handle paid media strategies. Your primary goal is to drive traffic, bring in new customers, and boost sales, while staying within … within budget, continuously test, monitor, and adjust spend, targeting, and creatives for maximum impact and implement strategies to balance cost-effectiveness with sales growth. Performance Analysis & Reporting -Analyse performance data to identify trends, opportunities, and areas for improvement, monitor and manage cost of sale to ensure profitability across More ❯

Summary We are seeking a highly analytical and detail-oriented Data Analyst to join our team. This role will be responsible for analysing product performance, customer behaviour, and churn patterns to drive strategic decision-making. The ideal candidate will have strong data manipulation skills, an analytical mindset, and experience … in subscription-based businesses is desirable. Key Responsibilities Analyse key performance metrics across Digital Rewards Group’s product portfolio to provide actionable insights. Monitor and assess customer churn trends, identifying patterns and opportunities for retention. Develop dashboards, reports, and visualisations to communicate findings effectively to stakeholders. Work closely … Tableau, Power BI, or Looker. Strong knowledge of Excel and Google Sheets. Familiarity with statistical analysis and predictive modelling techniques. Understanding of customer lifecycle metrics and churn analysis. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to translate data insights into business actions. More ❯

in maintaining and enhancing infrastructure. Risk & Compliance Management: Oversee risk management across platform services and implement strategies to identify and mitigate potential issues proactively. Performance Monitoring & Improvement: Monitor performance metrics and implement data-driven strategies to improve efficiency, scalability and capacity. Drive continuous improvement initiatives that enhance … relationships with third-parties to deliver the infrastructure, maintenance and operational needs of the platform service. Support contract management, service-level agreements and vendor performance reviews. You will: Lead the Platform Operations function in ECS which will provide all the operations governance, infrastructure management, cloud management across HMRC ECS … needs. Proficient in managing risk and complying with regulatory standards and industry best practices. Capable in driving data-driven approaches to monitor and optimise performance, scalability and cost-efficiency. Able to lead the modernisation of infrastructure through multiple IT management methodologies. Competent in managing vendor relationships. Experience of service More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regu... More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship … and measurable improvements in Tribe performance and maturity. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built … holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a More ❯

with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performance metrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to analyse trends, drive data-driven insights, and suggest … process optimisation and operational efficiency. Define challenges, gather requirements, analyse potential solutions, and help implement enhancements. Deliver smaller-scale improvement initiatives to increase service performance and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent … business functions and IT. Vendor Management Maintain strong working relationships with third-party vendors. Conduct monthly service reviews and support escalation processes. Monitor vendor performance against SLAs and hold suppliers accountable for service quality. Ideal Candidate Profile Essential Skills & Experience 23 years' experience in enterprise IT support across applications More ❯

stakeholders. Ensure product decisions contribute to commercial outcomes, working closely with marketing, strategy and client-facing teams to identify revenue-driving opportunities. Monitor product performance and user feedback, using data to iterate and improve continuously. Stay on top of emerging tech and competitive trends to help inform product direction … and opportunities. About You As our Product Owner , you will have extensive experience working with product feeds for retail clients, analysing performance and making strategic recommendations. Key skills and knowledge include: Experience as a Product Owner or similar role within Agile software development environments. Proven track record of leading … forward product development. Adept at translating technical conversations into commercial language and vice versa. Strong analytical mindset with the ability to interpret data, evaluate performance metrics and make data-driven decisions. Highly organised with a pragmatic, sleeves-rolled-up approach. Plans own and team work effectively and can More ❯

client, a hugely successful online retailer has a new opportunity for an experienced PPC Manager. This is a new role that sits within the Performance Marketing team and reports directly into the Head of Performance. The PPC Manager will oversee all the PPC activity across Google & Bing including Search … Performance Max, Display and YouTube identifying opportunities to optimise the current set up and grow campaigns globally. We are looking for a passionate PPC Manager to really get into the detail of the current paid search set up and own campaign creation and budget management across campaigns. The ideal … candidate will have a proven track record of creating and implementing successful PPC campaigns, optimising performance, and driving results to KPIs. They will be responsible for managing all aspects of our paid search campaigns, including strategy, keyword research, campaign setup, monitoring, analysis, and reporting. This role requires a deep More ❯

premises, and network environments—ensuring alignment with business priorities and technical scalability. Own and lead the global Service Desk function, establishing clear support processes, performance metrics, and continuous improvement across all sites. Implement and govern enterprise infrastructure standards, covering identity, endpoint, monitoring, backup, and disaster recovery to drive … consistency and resilience. Lead operational performance and vendor management, ensuring high system availability, SLA adherence, and cost-effective service delivery. Act as the technical authority and line manager for infrastructure and support staff, setting direction, mentoring the team, and collaborating across IT and business functions to support strategic outcomes. More ❯