16 of 16 Performance Metrics Jobs in Yorkshire

market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward.**The Role** As the Team Manager for our Technical Customer Support team, you will play a vital … essential to driving the success of the company and aligning our efforts.By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction.**What You’ll Do****Key Responsibilities:*** **Team Leadership:** + Motivate your team by setting clear ...

effective product solutions. Key Responsibilities Apply appropriate business analysis and requirements management techniques based on context and complexity. Analyse user behaviour, customer feedback, and performance data to identify opportunities for product improvement. Collaborate with Product Managers, Designers, Developers, SMEs, and business stakeholders to define and deliver product features. Create … analysis into actionable recommendations that support incremental product improvements. Assist with user research activities including interviews, surveys, workshops, and usability testing. Monitor product performance metrics and identify areas for optimisation and continuous improvement. Communicate findings, options, and recommendations clearly to technical and non-technical stakeholders. Promote a user ...

tools, and ways of working. Collaborate with teams to identify and implement AI-enabled solutions, automation opportunities, and productivity improvements. Monitor delivery and operational metrics, develop and maintain data-driven reporting and dashboards, and provide actionable insights, analysis, and recommendations to support informed decision-making. Analyze project, release, incident … enabled capabilities, operating models, or process changes as part of organizational transformation initiatives. Experience developing and presenting data-driven reporting, dashboards, KPIs, and performance metrics for technical and business stakeholders. Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data sets and generate ...

delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery.Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape ratesChampioning shift-left practices including functional, performance, resilience … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms.Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle.Mentoring and supporting Quality ...

insights and dashboards that drive strategic decisions. Use predictive analytics to identify risks, opportunities, and future trends. Lead continuous improvement initiatives that enhance delivery performance and value. Coach and influence stakeholders on agile portfolio management and best practice. Work with leading tools including Power BI, Apptio, and Azure DevOps … following: Power BI, Apptio TargetProcess and Azure DevOps to develop reporting, dashboards and portfolio insights. Ability to manage and communicate dependencies, risks, performance metrics and delivery outcomes across multiple Agile Release Trains. A passion for continuous improvement , with experience facilitating Inspect & Adapt workshops and driving positive change. Excellent ...

delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery. Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape rates. Championing shift-left practices including functional, performance … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms. Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle. Mentoring ...

gather insights and inform product decisions. Translate strategic objectives into clear product priorities and actionable delivery plans. Define product goals, success measures, and key performance indicators (KPIs). Identify opportunities to improve existing digital services and deliver measurable value. Product Ownership & Delivery Own, manage, and prioritise the product backlog … lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously assess product performance and identify opportunities for improvement. Ensure digital products deliver meaningful outcomes for users and the organisation. Essential Skills & Experience Proven experience as a Product ...

service delivery and operational outcomes. Driving large-scale organisational change across the region, building a data-driven culture and embedding responsible AI practices. Monitoring performance metrics and using data-driven insights to continuously optimise service quality and customer satisfaction. Acting as a key liaison to senior management … chips. Alongside a competitive salary, you'll enjoy: Private healthcare cover Annual bonus scheme based on both company and individual performance, with the ability to salary sacrifice into your pension Excellent salary sacrifice pension scheme - we'll contribute double what you do, up to a maximum ...

sickness, holidays, or unexpected absences. Step into the Field Manager role when required, ensuring continuity of leadership, operational oversight, and alignment with business objectives Performance & Quality Management Be accountable for achieving all set KPIs and SLAs, driving performance through regular reviews and continuous improvement. Monitor and report … performance metrics, identifying trends and implementing corrective actions where necessary. Ensure consistent quality control across work completed by engineers and subcontractors, both locally and internationally. Incident & Escalation Management Respond swiftly to high-priority incidents, coordinating resources to ensure timely resolution and minimal service disruption. Act as the first ...

impact of proposed changes, and maintaining the forward schedule of change Review failed and emergency changes to identify and embed process improvements Ensure key performance indicators are measured across Incident, Problem and Change, align delivery to targets set by the Executive Management team, and report trends in process maturity … oriented with personal accountability Excellent attention to detail, quality and control Analytical thinker with the ability to define and present information (e.g. KPIs and performance metrics) Excellent interpersonal skills including listening, building rapport and an awareness of internal and external issues What We Do For You Wellbeing that ...

management, release management, capacity management, availability management, and business as usual stakeholder engagement. Being responsible for contributing to the creation, and subsequent measurement, of performance metrics to address any service improvements. Undertaking Stakeholder engagement and management, improving working relationships with the service suppliers and customers Being responsible … routine contact point between the organisation and suppliers. Supports resolution of supplier related incidents, problems, or unsatisfactory performance. Collects and reports on supplier performance data. Qualifications Essential Educated to postgraduate diploma/degree level or equivalent experience. ITIL Foundation V3 or V4, VeriSM Foundation or equivalent experience. Desirable ITIL ...

latest Sony TV technology, features, and competitor products. Attend regular training sessions to enhance product knowledge and sales techniques. Provide feedback on sales performance, customer insights, and promotional activity. Essential Proven experience within a customer service environment Excellent communication Ability to work independently and as part of a team … Desirable Previous retail sales experience Basic understanding of retail sales targets, KPIs and performance metrics What We Offer: £24,784.50+ 25% Performance Related Bonus (£30,980 all-inclusive bonuses) Seasonal Incentives. Generous Discount Scheme. Comprehensive Training and Personal Development Opportunities. The Chance to Work with a Leading ...

ensure effective product positioning and sales opportunities. Monitor partner activity, identify opportunities, and offer continuous support to drive success. Track and report on channel performance metrics to assess program effectiveness. Maintain regular partner communication ensuring alignment of activity, sales targets and joint initiatives. Manage partner escalations to resolution … Collaboration & Reporting Collaborate with internal teams such as marketing, sales, and product management to align on partner activities. Provide regular reporting on partner sales performance, revenue generation, and market trends. Qualifications and Experience Experience in channel management or business development, preferably in the IT or data protection industry. Proven ...

refinement steps using retrospective data and simulation work undertaken where appropriate. This will be followed by a further evaluation phase to assess model performance, usability, and potential for real-world application using prospective data. Main duties and responsibilities Collate, clean and prepare epidemiological datasets from a range of sources … fitting, and hyperparameter tuning. Conduct exploratory data analysis and produce descriptive statistics and clear visualisations. Contribute to model evaluation and validation, including selecting appropriate performance metrics demonstrating model generalisability to the real world. Ensure all activities comply with data protection legislation, research ethics requirements, and information governance procedures ...

client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively ...

necessary to successfully discharge the duties of the role. The role Overview As IT Service Desk Manager, you will be responsible for the leadership, performance and continuous improvement of the first/second line Service Desk team, ensuring colleagues across the Group receive fast, professional and effective IT support. … operational day–to–day running of the team, including absence management (holidays, sickness and lateness). Establish, monitor and report on Service Desk performance against agreed KPIs, SLAs and operational targets. Define and promote help desk and ticket–handling procedures within the team and wider business. ...