76 to 100 of 135 Service Analyst Jobs

Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications click apply for full ...

Capgemini, a global leader in technology and consulting, seeks an SIAM Service Reporting and Service Level Analyst to govern performance reporting across a multi-supplier environment. The role focuses on accurate measurement, analysis, and reporting to drive transparency, accountability, and continual improvement. Hybrid working blends office, client … sites, and home. This position emphasizes service performance, governance, and business value. #J-18808-Ljbffr ...

Range: $70.58hr - $75.58hr Job Overview: The successful candidate will possess Salesforce Service Cloud expertise, strong problem-solving skills, and a data-driven mindset. This role requires a self-starter with a proactive, accountable, and results-driven attitude, alongside hands-on Salesforce configuration and business analysis experience. The organization … seeking an experienced Business Analyst with strong Salesforce Service Cloud expertise to partner with business stakeholders and technology teams in delivering scalable customer service solutions. The ideal candidate will be highly analytical, data-driven, and experienced in gathering requirements, documenting business processes, and supporting Salesforce enhancements within ...

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements while maintaining a human touch. You will influence … content, support processes, and champion automation to reduce repetitive tasks. You will engage with users, escalate when needed, and coach colleagues to ensure excellent service delivery. #J-18808-Ljbffr ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will collaborate … with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload periods. ...

Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager ...

week Client: a global leader in drug delivery technologies, development, and manufacturing solutions for the pharmaceutical, biotech, and consumer health industries. The IT Service Delivery Analyst will be responsible for the initial analysis and resolution of IT issues, often serving as the key point of contact. They will … improving IT support processes. Understands basic user technology issues and provides solutions based upon basic proven methods. Interacts with clients to process basic service requests or resolve basic technical problems. Replaces and rebuilds hardware components as needed. Perform IT Procurement in accordance with corporate guidelines. Coordinate with local ...

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

Aggreko plc is seeking an IT Service Performance Analyst in Glasgow to help strengthen global IT operations through process evaluation, productivity improvements, automation, and continuous improvement initiatives. You will lead ITIL processes for Asset and Configuration Management, collaborate with IT Security, and use SLAs to drive operational gains ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting … clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements. #J-18808-Ljbffr ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with a deadline ...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. ...

VWFS is seeking a Service Desk Analyst for a 12-month contract in Milton Keynes. The role is fully onsite with shifts 8-4 or 10-6, involving logging incidents, providing first line fixes, and escalating where required. Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable … ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key. #J-18808-Ljbffr ...

Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

National Physical Laboratory in the United Kingdom is seeking a Service Operations Analyst to join the Time & Frequency team, applying ITSM best practices and incident/change management to keep critical systems resilient. You will monitor services and respond to alerts, manage incidents, support service requests ...

Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...

push the limits of what's possible in their world of motion. Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of outside sales and manufacturing activities. This position … reports to the Service Center Engineering & Customer Service Manager.Essential Responsibilities: Provide product and application technical support to internal/external customers (outside sales, procurement, and manufacturing) Perform visual inspections, root cause/corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote ...

join their team. This is a great opportunity for someone who enjoys being hands-on with technology, solving problems and providing a great service to users. You'll be joining a relatively small team and becoming part of a new division within the business , giving you plenty of opportunity … Exchange and Intune Assisting with user accounts, permissions and Group Policy Escalating more complex issues where required Providing a high level of customer service and keeping users informed What we're looking forWe're looking for someone who is passionate about IT, enjoys solving problems and genuinely cares about ...

Société Générale is seeking a PMO professional to coordinate the transformation portfolio within Prime Services & Clearing (PSC) Ops & IT in London. The role focuses on governance, planning, reporting, and cross-team coordination to drive strategic ...

Security Analyst – Emerging Technology - Financial ServicesLocation Flexible: UK (With Client Travel)Career Level: Senior Analyst Salary: Competitive Salary & Package (Dependent on Experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEOAs a team: We are seeking Financial Service Cybersecurity Emerging Technology Analyst to join our rapidly growing UK & Ireland Financial Services Cybersecurity Practice. Are you passionate about cyber security, emerging technologies ...

Civic Recruitment Limited is seeking an ICT Service Desk professional to provide high-quality support for Windows 11, Microsoft 365, Teams, and SharePoint across 400+ end users in a local authority environment. You will install and maintain laptops, mobile devices, and peripherals, manage user access, and assist with … administration and vendor coordination. The role requires prior ICT service desk experience, strong communication skills, and a willingness to work a shift rota across multiple #J-18808-Ljbffr ...