51 to 75 of 78 Service Analyst Jobs

Job ID: 98904649744Posted: 2026-08-07Location: Belfast, Northern Ireland, United KingdomCategory: Corporate ServicesCompany: CitiTeam/Role OverviewJoin Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You'll ...

Launch Your IT Career as a 1st Line Support Analyst! Were looking for a proactive and customer-focused1st Line Support Analystto join our high-performing IT Service Desk team. If you're passionate about technology, love solving problems, and want to build a career in a people-first … organisation, this is your chance to make a real impact. As a 1st Line Support Analyst, youll be the first point of contact for IT support queries, helping users across the business stay connected, productive, and secure. Youll work with a wide range of technologies and gain hands ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering ...

Job ID: 98904649760Posted: 2026-08-07Location: Belfast, Northern Ireland, United KingdomCategory: Corporate Services, ProfessionalCompany: CitiTeam/Role OverviewJoin Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You ...

passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You ll also get exposure to group-wide IT projects and access to internal progression to keep developing. What you ll need … need the basics nailed: 12+ months experience in a busy IT Helpdesk/1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness Why join ...

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records … Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/ ...

German Speaker only JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents … service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best … stakeholders across IT, business services and legal teams, the role focuses on refining and implementing processes, maintaining strong ServiceNow knowledge, and driving continual service improvement to enhance overall service delivery.Key responsibilities and deliverablesDevelop and maintain a thorough understanding of the business processes.Develop a deep understanding of the processes ...

build a career at the intersection of IT and global financial markets? We are looking for an ambitious and technically curious FMIS Technical Analyst to join our Financial Markets Infrastructure Services (FMIS) team.As an FMIS Technical Analyst, you will learn and develop expertise in supporting the technology ecosystem … availability and performance of critical business systems used by trading and dealing teams.Assist with transaction systems and associated infrastructure.Service Management & Continuous ImprovementManage incidents, problems, service requests, and changes using ServiceNow.Contribute to root cause analysis and high-severity incident management.Monitor service quality and identify opportunities for improvement.Ensure compliance with ...

hours business support with Major incident or business critical support, testing of equipment or infrastructure activitiesAccurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou will be responsible for managing the support queues, prioritizing tasks, and making sure … business end users either ‘face to face’ from Deloitte offices or hosted events and remotely.Reporting to the Support Services Supervisor, the Senior Technical Analyst (Senior TA) will be proficient with the key end user technology including Windows PCs, Apple Mac’s and iPhone devices as well as a range ...

hours business support with Major incident or business critical support, testing of equipment or infrastructure activitiesAccurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAsYou will be responsible for managing the support queues, prioritizing tasks, and making sure … business end users either ‘face to face’ from Deloitte offices or hosted events and remotely.Reporting to the Support Services Supervisor, the Senior Technical Analyst (Senior TA) will be proficient with the key end user technology including Windows PCs, Apple Mac’s and iPhone devices as well as a range ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

nights off Key Responsibilities: Fulfilling end-to-end delivery of incidents Ensuring all incidents are captured, detailed and triaged accurately Working with the Service Levels (SLAs) assigned to each categorisation of incident, ensuring resolution within SLA Identifying and routing incidents to the appropriate 2nd line support teams and external … suppliers to ensure a timely resolution Delivery of onsite support service 24/7 Defining, implementing and continually reviewing the IT Incident processes to ensure that these are fit for purpose and meeting the needs of the businesses we support Liaising with suppliers/support teams, where IT Incidents ...

POSITION DETAILS:Position Title:Senior License Services AnalystReports to (POSITION):Service Lead – Compliance ServicesTeam:License ServicesDepartment:Software Optimisation ServicesLocationHybrid Working – 2 Days WFH, 3 Days Office (Bytes HQ Leatherhead or Reading)PURPOSE OF JOB:(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)Bytes works with customers … Services team supports customers in understanding, managing and optimising their software and cloud estates, with a focus on cost control, risk reduction, licence compliance, service improvement and customer value.The Senior License Services Analyst will play a key role in the delivery of Microsoft 365 and Azure optimisation services ...

User Support Analyst– Trading Applications- Application Support Analyst- White glove -VIP SupportUST is currently recruiting an End User Support Analyst with experience working with Trading applications who has excellent communication and customers service skills to support VIP users working in our London office.· Location London· Permanent … workflow continuity, rapid restoration, and professional stakeholder management. You will operate at L2/L3 support, resolving complex issues, reducing repeat incidents, and improving service stability while maintaining a premium end-user experience.What you need:Proven ability supporting trading applications (order/execution platforms, market data tools, trade lifecycle ...

network for the world's money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionTHE ROLEWe’re looking for a Lead Data Analyst who is passionate about our mission of Money Without Borders to partner with our operational teams to help drive data-driven decisions that would support … fast-growing product through scaling and optimising the team. As a Lead Data Analyst, you’ll drive analytics within a dedicated customer operations model where we improve how we resolve complex and time‐sensitive customer issues—speed, reliability, quality, and end‐to‐end outcomes—and scale what works across ...

Business Analyst, Change Management, Legal IT, Professional Services, Please Read in FULL, Part Remote IT Business Analyst required to work for a Law Firm based in the City of London. This will be 2 days remote/3 days office based per weekbut in a lovely new office … Please read carefully before applying we need a seasoned/experienced Business Analyst who has worked within a Law Firm or Professional Services/Partnership experience. If you have not worked within any of these sectors, we cannot consider your application. The ideal candidate will have strong business analysis ...

Overview: In alignment with the business strategy, we are seeking an experienced and highly analytical Senior IS Automation Quality Control Analyst to ensure the efficient delivery of high-quality business processes covering the UK and European market capabilities by designing, developing, and executing automated test scripts that support software ...

television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. … this sounds exciting to you, please read on. About the role The Prime Video & Studios Research Services team is looking for a Research Operations Analyst to join our operations team supporting customer-focused primary research across global markets. You'll be part of the engine that makes research happen ...

efficiency and reduce manual effort, and supporting the implementation of new systems and services. Youll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery. Main duties of the job For more detail about the main duties of this role, please … solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery. Please see the Job description for more information. Working Pattern: 37.5hrs per weeks Monday to Friday between 8am and 5:30pm, there ...

## Trade Management Services Senior Business Analyst - Vice PresidentApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: 26983603**Team/Role Overview**Join Citi's Global Business Expense Transparency organization as a Capital Markets Business/Data Analyst. You'll drive the development ...

performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.Job DescriptionSummaryAres Management is looking to hire an Analyst for the Global Client Solutions (“GCS”) team in London. Investor Services is expanding its team to support the firm’s strategic objectives related … fundraising and client service. Investor Services acts as a centralized point of contact for external clients, internal teams and service providers on investor data, onboarding, inquiry management and data rooms across all business lines at Ares (credit, private equity, real assets, infrastructure, secondaries and strategic initiatives). This ...

passport holder with no dual nationalism at the point of application.Note: The above information relates to a specific client requirement.Role DescriptionAs a Senior SOC Analyst (L2) you will provide advanced investigation and analysis, acting as the escalation point for complex or high-severity incidents. You will conduct root cause ...

safe and secure world, together, and if you join us, you can play your part as a Principal Infrastructure and Information Technology Services Analyst at our Babcock Technology Centre site.The roleAs a Principal Infrastructure and Information Technology Services Analyst, you’ll be a recognised technical expert within … network environments to maximise availability and resilience.Installing, configuring and upgrading infrastructure hardware, software and enterprise applications.Troubleshooting complex technical issues and implementing improvements to enhance service performance and reliability.Acting as a technical subject matter expert, providing guidance and expertise across infrastructure technologies and operational support activities.This role is full time ...

World Class Defence Organisation is currently looking to recruit a Manufacturing Logistics Services Analyst subcontractor on an initial 12 month contract. The role will be 4 days per week onsite. Your office base can be either Stevenage or Bolton (depending on your preference). Contract Duration: 12 months initially … Umbrella). Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at time and a quarter Manufacturing Logistics Services Analyst Job Description: Join us at the forefront of Digital Transformation, where your expertise and support will define the foundation for UK Manufacturing Logistics Services. ...