51 to 75 of 148 Service Analyst Jobs

Modern Workplace - Service Desk Analyst Location: Reading Rate: £240 Per Day Inside IR35 Contract: Three - Six Months SC Clearance is essential. Applicants without live SC Clearance will not be progressed The Role I am working with a longstanding client with whom we have completed numerous contract and project … last three years. After 30 years in the sector they have carved out a fantastic reputation for quality and providing the very best service to their clients. They are now looking for a Service Desk Analyst to work with one of their clients on a contract basis. ...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Service Desk Analyst L1 (Information Technology) Temporary Skills & Experience Essential * Approximately 1-2 years' experience working within an IT Service Desk, Technical Support, Customer Support or similar environment. * Knowledge of Microsoft 365, Active Directory, SharePoint and Microsoft Exchange. * A customer-focused approach, with excellent communication and relationship ...

Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client … environments. The Service Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support #J-18808-Ljbffr ...

Incident/Service Desk Analyst x4 - Inverness Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Service Desk Analyst to join a fast … oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

develop sustainably, in a safe and secure information space. The team The CEO Office team supports the UKI business priorities to deliver improved service delivery, account profitability, customer experience and loyalty by driving quality, assurance, service innovation and continuous improvement across the UKI industries, business lines and support … team also work with the business on subjects relating to compliance, quality, accreditation and customer satisfaction. The role The role of a Quality Analyst is to drive forward improvement activities as defined by the department head which could relate to: Customer Experience and loyalty Service Delivery productivity ...

About the Role Our world-leading Time & Frequency departmentis seeking a Service Operations Analyst withprovenexpertisein IT service management (ITSM). This is an exceptionalopportunity to join theglobalauthority in precision timing at a defining moment for UKdigitalinfrastructure. Backed by a government investment of £180 millionin the National Timing … monitoring of services, networks and applications , ensuring timely response to operational events, alerts and incidents. Coordinate incident management activities , driving investigations, escalations and service restoration. Lead Change Enablement activities , ensuring requests are appropriately assessed, reviewed and implemented. Manage service requests , user access controls and operational administration activities. Maintain ...

Service Desk Analyst L1 (Information Technology) Temporary Skills & Experience Essential Approximately 1-2 years' experience working within an IT Service Desk, Technical Support, Customer Support or similar environment. Knowledge of Microsoft 365, Active Directory, SharePoint and Microsoft Exchange. A customer-focused approach, with excellent communication and relationship ...

Description: Service Desk Analyst Contract – Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week; Shift pattern: 7.5 hour shifts between 7am – 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we’re passionate about technology. … from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst, you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer friendly ...

Description: Service Desk Analyst Contract - Permanent Location: New Victoria Hospital KT2 7EG Working hours: 37.5 hours per week Shift pattern: 7.5 hour shifts between 7am - 8pm plus on call rota. Salary: Up to £40,000 per annum We make health happen. At Bupa, we're passionate about technology. … from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. As a Service Desk Analyst , you will Assist with the IT operations, Desktop/Network support and implementing new systems/technologies. Provide a customer friendly ...

second year running and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: IT - Service Desk Location: London Role overview Introduction to the team: The Service Desk 2nd Line Analyst is an integral part … Operations team, reporting to the Service Delivery Manager, with guidance provided by a Team Leader. Our IT Operations team is a friendly and diverse group encompassing Service Delivery Management, Infrastructure, Solutions Architecture, and Security Architecture, spanning multiple locations across the UK. You'll find your work with ...

seeking a Lead Service Analyst for Food Stores & Membership in Manchester. You will lead analytics across critical technology services, monitor health, and drive improvements using data and insights. The role blends home and office work, with occasional on‐call duties to support services and events. You’ll partner … with Service Managers, engineers and suppliers to ensure stability, resilience and value for colleagues, members and customers. #J-18808-Ljbffr ...

Rail Delivery Group is seeking a Service Assurance Service Analyst to document system knowledge, maintain traceability, and support QA across multiple projects. The role involves manual and automated testing,defect management, and collaboration with Quasar, architecture, and suppliers to ensure high-quality releases. A strong focus ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where you'll play a key role in supporting … guiding a high-performing support team delivering exceptional IT service across a global organisation click apply for full job details ...

Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge ...

Title: Service Desk Analyst Location: Chester UK (Hybrid) Employment type: Contract Inside Ir35 JD for the role: Note: The client is looking for someone who can speak both English and German fluently. Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom ...

Full Time vacancy that will close in 10 days at 23:59 GMT . The Vacancy An exciting opportunity has arisen for a Senior Service Desk Analyst to join our Technology and Change team based in Newcastle upon Tyne. This is an interesting and varied role, with … involved in some exciting IT projects and you'll be empowered to bring your own ideas and improvements to the team. Our IT Service Desk is the central point of contact for all IT related incidents, service requests and issue resolution. Reporting into our Service Desk Manager ...

line Service Desk Analyst - Offering a great opportunity to convert to Cloud Support! Office based in Hertfordshire- Mon - Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment … Successful 1st-2nd line Service Desk Analyst will be tasked with managing u click apply for full job details ...

## IT Service Delivery AnalystApplylocations: Londontime type: Full timeposted on: Posted 6 Days Agojob requisition id: R2617883**Heidrick & Struggles is the world’s foremost advisor on executive leadership, driving superior client performance through premier human capital leadership advisory services. For more than 70 years, we’ve delivered value … role will initially focus on supporting IT needs in the London office, with plans to expand coverage to other offices in Europe. The IT Service Delivery Analyst is an advocate for Heidrick users, with the primary objective of helping colleagues work more efficiently and productively.This role ...

experienced IT support professional ready to take the next step? Join us as an ICT Senior Service Desk Analyst! You'll support our Service Desk Team Leader to drive continual improvement, provide expert first-line (and some second-line) support and troubleshooting, and help deliver our wider … strong troubleshooting skills across hardware, software and network issues Taking ownership of requests, planning and prioritising your workload, accurately recording information in our IT Service Management Tool (HaloITSM), and creating and managing change management requests Keeping customers informed of progress, providing advice and guidance, meeting performance targets, and producing ...

SVGC Ltd is seeking an IT Service Management Analyst to join the DSR Service Support team. You will work with the IT Service Manager, handling incidents, problems, changes, and service reporting to ensure compliant ITIL processes across internal and third-party services. Role involves ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If you've also worked in the following … roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, click apply for full job details ...

Atlas Technica is seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service performance, driving accountability, and coordinating cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client … environments. The role leads ITIL-aligned Incident and Problem Management activities, supports Major Incident Management events, monitors client service #J-18808-Ljbffr ...

Role IT Service Delivery Analyst: Initially support IT needs in London office, expand to other European offices. Acts as advocate for Heidrick users, ensuring efficient and productive work. Responsibilities Primary IT point of contact for local offices, gather user feedback and understand regional IT needs. Work with vendors … Travel domestically and internationally as required. Support onboarding for mergers and acquisitions; ensure seamless integration. Handle escalations from Helpdesk and requests from other IT Service Delivery Analysts and internal staff. Act as liaison between end-users and engineering/infrastructure teams; prioritize user experience. Assist in deploying, configuring ...