26 to 50 of 148 Service Analyst Jobs

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst to join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes ...

Service Desk Analyst Location: Rushmere Department: IT - Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone … passionate about technology, service excellence, and continuous learning. What You'll Do Provide first-class IT support across incidents and service requests Manage and prioritise tickets within agreed SLAs Resolve issues at first point of contact wherever possible Support major incidents and VIP requests Maintain accurate ticket updates ...

Service Desk Analyst Location: Rushmere Department: IT - Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone … passionate about technology, service excellence, and continuous learning. What You'll Do Provide first-class IT support across incidents and service requests Manage and prioritise tickets within agreed SLAs Resolve issues at first point of contact wherever possible Support major incidents and VIP requests Maintain accurate ticket updates ...

Join OneAdvanced The Senior Service Desk Analyst provides high-quality technical support to customers and end users while acting as a senior point of escalation within the Service Desk. The role combines hands-on technical troubleshooting with greater responsibility for incident ownership, service quality and supporting … through to resolution and ensure customers receive clear, professional and proactive communication throughout their support experience. This is an ideal role for an experienced Service Desk Analyst who wants to develop their technical capability, take on greater responsibility and progress towards technical specialist or leadership opportunities. What ...

Multilingual Customer Service Analyst (Romanian/Dutch/Polish) Customer Service Analyst, Romanian, Dutch or Polish speaking Onsite in Peterborough - £14.22 P/H - Initial 6 Month contract We're recruiting for a global technology business that is growing its multilingual service desk. … First point of contact for customers by phone, email, chat and portal, in your native language and English Log, categorise and prioritise incidents and service requests in the ticketing system Resolve first-line issues such as password resets, account access, software and hardware faults, and basic troubleshooting Escalate complex ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge … benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others at all levels ...

1stLine Support/Service Desk Analyst/IT Support – Office based in Wakefield- Mon – Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support/Service Desk Analyst/IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself . Successful 1stLine Support/Service Desk Analyst ...

global financial technology company supporting many of the world's leading financial institutions. We are looking for an experienced, technically capable Senior Service Analyst to join our global Service team. This is a hands-on role combining technical investigation, incident ownership, customer communication and mentoring. Working within … Service queue, you will take the lead on more complex and high-priority issues, acting as an escalation point for the wider Service team. You will work closely with Product, Engineering and Operations teams to drive issues through to resolution, build product expertise, and help improve the Service ...

Service Desk Analyst Location: Neath, Wales Salary: £25,500 Marston Holdings' continued growth is supported by an established Technology division, which includes VidAlert and Vortex. Together we are the UK's leading supplier of intelligent traffic enforcement and management solutions and leading provider of smart city solutions that … support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real time data with cleantech technologies. About the role Our Service Desk team keeps VidAlert's services running smoothly and our customers supported. As a Service Desk Analyst, you'll be the first ...

Service Desk Analyst - 12-Month Contract - Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach ...

Service Desk Analyst Location: Rushmere Department: IT - Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone … passionate about technology, service excellence, and continuous learning click apply for full job details ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting … guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers … approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions ...

Incident Service Analyst x6 Inverness (onsite 5 days per week) Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off. We are seeking an experienced Incident Analyst to join a fast-paced IT Operations team, providing … oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout ...

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like ...

Service Desk Analyst Location: Poole - 4 days per week on site Salary: Up to £35,000 per annum We're looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to con click apply for full job details ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst to join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial … month contract. This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service ...

make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title: SAP Finance Senior Service Analyst Contract type: Permanent Reference: 5435 Team: Service Owner - Prof Services ERP Directorate: TfL Corporate All offers of employment are subject … over a 4-week period.Hybrid working arrangements can evolve subject to business requirements. The role You will be responsibility for delivering against the SAP service lifecycle across a range of core SAP modules ensuring these are delivered to time, budget, scope, and quality. You will be providing ...

make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title: SAP Finance Senior Service Analyst Contract type: Permanent Reference: 5435 Team: Service Owner - Prof Services ERP Directorate: TfL Corporate All offers of employment are subject … over a 4-week period.Hybrid working arrangements can evolve subject to business requirements. The role You will be responsibility for delivering against the SAP service lifecycle across a range of core SAP modules ensuring these are delivered to time, budget, scope, and quality. You will be providing ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … proactively improve the services you support. You will be responsible for providing technical support, and operational expertise, ensuring reliability, security and efficiency. A Senior Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service ...

Wallstreetdocs Ltd is seeking an experienced Senior Service Analyst to join our global Service team. This hands-on role combines technical investigation, incident ownership, customer communication and mentoring. You will lead on complex and high-priority issues, troubleshoot using APIs, logs and data, and mentor colleagues ...

Lead Service Analyst – Life Services, Contact and Digital Workplace is based in Manchester and operates a hybrid pattern, balancing home and office for workshops and events. You’ll monitor service health, use data and insights to drive improvements, and support informed decision-making across a portfolio … critical technology services. You'll collaborate with Service Managers, engineers and suppliers to raise performance, maintain accurate service records, and guide incident and change #J-18808-Ljbffr ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … their end users. You will provide predominantly 2nd line support to public sector users and the public. A Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients across the Public Sector. ...