1 to 25 of 94 Service Analyst Jobs

businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint an Application Support Analyst (Service Desk) paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Application Support Analyst (Service Desk): Duties Up to 2nd line support experience Monitor tickets, improve data quality, chase updates Document and implement processes Interest/Knowledge of automation ITSM knowledge (incident, problem, change management) External client support - Essential Manage and resolve client facing support tickets Triage issues, investigate and understand root ...

Company Information A well-established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across … business. The successful Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project-based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a permanent basis As a Service Desk Analyst/1st Line Support … Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst ...

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests are resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a permanent basis As a Service Desk Analyst/1st Line Support … Analyst you will be responsible for providing 1st line support to users within a Windows Environment click apply for full job details ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement … business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities Lead the service design and transition activities ...

Romanian Speaking Service Desk Analyst (Customer Service agent) Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities … Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst South West Water is seeking a motivated and customer-focused Service Desk Analyst to join our IT team. This role … site-based five days per week, working Monday to Friday on a shift pattern between 8:00am and 5:00pm. The Role As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through our IT Service ...

Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping … business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the “face of IT,” you will support ...

Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre,Sheffield Position … Service Desk Analyst (1st line) Location : 17 Europa View, Sheffield, S9 1XH Contract type :Permanent, full time Rate : £26,500 per annum This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation. ...

Service Desk Analyst Location: Milton Keynes Salary: Up to £34,000 per annum We are recruiting for a Service Desk Analyst to join the internal IT team of a well-established UK engineering and technology business , based in Milton Keynes . This is an excellent opportunity … someone who enjoys being user-facing but also wants hands-on technical exposure beyond a standard first-line service desk . You'll be the first point of contact for IT support while also gaining involvement in infrastructure, security, and project work. The Role As a Service Desk ...

Crypto Operations/Client Service Analyst ClearToken Depository is seeking a Crypto Settlements Analyst reporting to the ClearToken Depository Head of Operations & IT. ClearToken Depository is building a settlement service for the digital markets, offering the benefits of traditional market structure concepts of centralised settlement … similar operational role for ClearToken CCP, as required. Role Description & Objectives ClearToken is seeking a detail-oriented and experienced Crypto Operations and Client Service Analyst to support daily post-trade settlement activities related to digital assets. This role is integral to ensuring accurate and timely processing of settlement ...

Service Desk Analyst Location: Rushmere Department: IT ¦ Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone … passionate about technology, service excellence, and continuous learning. What You'll Do Provide first-class IT support across incidents and service requests Manage and prioritise tickets within agreed SLAs Resolve issues at first point of contact wherever possible Support major incidents and VIP requests Maintain accurate ticket updates ...

Role : Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they … looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle ...

Service Desk Analyst Location: Rushmere Department: IT Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting opportunity for someone … passionate about technology, service excellence, and continuous learning click apply for full job details ...

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. This is a permanent & full time position, where you will be needed onsite in their London office. ...

Service Desk Analyst Colchester – Hybrid, 3 days on site £30,000 – £35,000 This is a Service Desk Analyst role with an established business supporting users across multiple UK sites as part of a small, close-knit IT team. It’s a hands-on role where ...

traditional IT Analyst role that specialises in Asset Management, including Software, Hardware and License Management. Managing and taking ownership of all change/problem/incidents associated to Asset Management & maintaining the Configuration Management Database and all assets that reside within it. You will join our Aerospace, Defence … across changes, problems and incidents to recommend improvements. Reviewing implemented actions to ensure objectives have been met. What you’ll bring: Knowledge of ITIL service management processes and practices. Strong understanding of software, hardware and licence management. Experience using MS Office tools at an intermediate or advanced level – particularly ...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor … junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This is a fantastic … Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude with ...

Service Desk Analyst Location: Milton Keynes Salary: Up to £34,000 per annum We are recruiting for a Service Desk Analyst to join the internal IT team of a well-established UK engineering and technology business , based in Milton Keynes click apply for full job details ...

Description An entry-level Service Desk Analyst role focused on delivering high-quality first-line support and an excellent digital workplace experience. You will provide friendly, responsive technical assistance, resolve common IT issues, and support colleagues in using workplace technology effectively, escalating more complex problems where required. Client … requests via ticketing system and walk-ups Resolve common hardware, software and access issues at first-line level Log, update and manage incidents and service requests in line with SLAs Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools Support device setup, onboarding and offboarding ...

Service Desk Analyst (Tier 1/Tier 2) - York Contract – Inside IR35 (Paying up to £200 per day depending on experience - chance to go perm if wanted) We’re currently recruiting for IT Service Desk Analysts (Tier 1 & Tier 2) to join a busy, fast-paced support … multi-site environment and acting as a key part of the IT support team. The Role: You’ll be part of a central Service Desk, acting as the first point of contact for IT incidents and requests , ensuring users receive a high level of support and communication ...

Your new company You will be joining a large, well-established organisation with a strong UK presence. The company places a high value on service quality, collaboration, and continuous improvement, offering a structured IT environment that supports a wide range of end users across multiple locations. Your new role … Service Analyst, you will be part of a dedicated Service Desk team providing 1st and 2nd line technical support to employees across the organisation. You will act as a key point of contact for IT incidents and service requests, logging and resolving issues via phone, email ...

Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...