1 to 25 of 87 Service Analyst Jobs

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure … private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support ...

Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Glasgow based law firm on a an initial 12 Month Fixed Term Contract. … Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role … attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common ...

Service Desk Analyst – Hybrid Our client is urgently looking for an experienced Service Desk Analyst to join their team based near Epsom, on a permanent basis. Please note, the role is on-site 3 days per week. Ideally you will have experience solving … + contribution), discretionary bonus, onsite parking, gym, café and restaurant, private medical, life assurance, income protection, various car scheme and many, many more perks! Service Desk Analyst – Key Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services are delivered … efficiently, professionally, and in line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage service ...

Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming … from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365 ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. You must be eligible … become SC Cleared . As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful ...

title: Senior 1st Line Service Desk Analyst Manchester PC0226-4 Salary: £27-£29k + Skill development & Career Progression + Benefits Location: Manchester, M16 Senior 1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Manchester- Mon – Fri needed to provide end user support … Hybrid role. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory any experience with Group Policy & SCCM will be an advantage. Successful 1st- 2nd Line Support/ ...

Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Glasgow based law firm on a an initial 12 Month Fixed Term Contract. … Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties: Provide end-user IT assistance on all core desktop applications and technologies click apply for full job details ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting … candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line ...

your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting … candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line ...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering … excellent customer experience. This role is ideal for an individual with hands-on experience supporting Active Directory, Microsoft 365, and IT service management processes, who thrives in a fast-paced support environment. Key Responsibilities Serve as the first-line point of contact for users via phone, email, and ticketing ...

Apprentice Junior IT Service Desk Analyst Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst, who is technically … minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary as during this apprenticeship ...

Apprentice Junior IT Service Desk Analyst – Gateshead Are you passionate about computers and interested in a career in IT? Join our hands-on and supportive IT department! Our friendly, highly experienced IT team are looking for an Apprentice Junior IT Service Desk Analyst, who is technically … minded and aspires to develop a career within the IT sector. As an Apprentice Junior IT Services Desk Analyst, you will be providing first line support for internal IT issue and queries, and troubleshooting issues with laptops, desktops and mobile devices. No experience necessary as during this apprenticeship ...

SERVICE DESK ANALYST x2 - HEALTH CARE - ESSEX Service Desk Analyst x2 - Healthcare - Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require x2 talented Service Desk Analysts to help them … provide 1st class service in supporting their extensive user base (cx15,000 users across x250 sites) Your role will involve: Ensure that all customers are provided with the level of help they require Monitor trends on the Service Desk and provide support to those areas most needed. ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support to end users both … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting a diverse … range of customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system Troubleshoot ...

Service Desk Analyst £250/day 6-month contract, Inside IR35 London, Onsite Reputable wealth management organisation are seeking an experienced IT Service Desk Analyst for a 6-month contract. First line end user support for all IT systems. This includes end-user systems, general hardware … e.g. Microsoft Office, CRM, etc.), web platforms, cloud/hosted systems, telecommunications systems, mobile devices, cyber security and other technologies as required. Monitoring of Service Desk contact points (e.g. phone calls, email and messaging) and logging of issues in a timely and professional manner using the Service Desk ...

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering ...

rewarding career in Information Technology? If so, we have the perfect opportunity for you! Join our dynamic team at the East Midlands Ambulance Service Digital Services Department, located at our Nottingham Divisional Headquarters.We're seeking talented individuals to fill the role of Service Desk Analyst, where … for. Join us and be a key player in our team, where innovation and collaboration are celebrated. Main duties of the job As a Service Desk Analyst, you'll be at the forefront of providing first-line technical support, ensuring prompt resolution of incidents and requests from across ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services are delivered … efficiently, professionally, and in line with agreed service levels and defined processes click apply for full job details ...

Service Desk Analyst - 1 Year FTC London - On Site IT Service Desk Analyst Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively. You will specifically have experience … resolution Escalate unresolved or complex tickets promptly with clear documentation The ideal candidate for this role will have: Qualifications and experience Appropriate customer service and stakeholder management skills A good understanding of the Microsoft product sets; printing and the desktop deployment processes. A willingness to learn effective troubleshooting. Experience ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team … members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills ...