Service Analyst Jobs

Do you have a passion for technology, great technical skills and an inherent belief in delivering great customer experience? Are you looking to take the next step in a career in IT? Then this could be just what you're looking for - we're recruiting for a number of Service Desk Analysts for a leading healthcare tech company, with full training provided. Could this be your next role?... more ▸

Service Desk Analyst, Newcastle upon Tyne Salary £21,500 plus overtime Our client has recently re-structured, and as a result there is an opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career in IT Support. The successful candidate will ensure all issues and... more ▸

One of the UK's largest providers of IT services is looking for Service Desk Analysts to work for their client, based in Nottingham. Can you handle both 1st and 2nd line support activities? Do you have the ability to work to SLA, have an impressive First Time Fix rate and be able to deliver customer-focused support to a diverse and large user base? You must be able... more ▸

The role will require split shift cover between 07.00 and 19.00 Monday to Friday... more ▸

Sellick Partnership are currently recruiting on behalf of a large NHS ogranisation, who are looking for a service desk analyst to join their Durham based team on a temporary basis. The Service Desk Analyst will be the first line of support for any IT related issues across the organisation Responsibilities The Service Desk Analyst will answer calls, log all customer issues... more ▸

Interquest have a need for an experienced NHS Service Desk Analyst that has experience of working with CCGs/GP. Your role will be processing and responding to service request and service issues from Front End users across the NHS digital programme .Responding to patient queries via both the phone and the mailbox. Handling technical incidents recorded by the Service... more ▸

Do you have a passion for technology, great technical skills and an inherent belief in delivering great customer experience?Are you looking to take the next step in a career in IT? Then this could be just what youre looking for - were recruiting for First Line Service Desk Analysts for a leading healthcare tech company, with training provided. Could this be your next role?... more ▸

IT Service Desk Analysts - Global Sporting Giant - Manchester to £25,000! Prestigious opportunity for 1st line IT Service Desk Analysts for a Global Sporting Giant based in Manchester. Providing support in a office based environment, training is provided to develop your career into 2nd line support. Working in a team of 8 you will be responsible for:- Supporting and maintaining IT systems Providing efficient desktop support to all... more ▸

Requirement for a Service Desk Analyst to join a Charitable organisation based in Surrey. This role offers flexible working, a great team spirit, training and excellent benefits. As the Service Desk Analyst you will work in a team providing 1st and 2nd line support to 350 internal users as well as other branches and volunteers. You will help with the support of O365,... more ▸

Skills & Experience Excellent Customer Service Skills 1st Line Support experience would be advantageous Calm, confident telephone manner Excellent listening and questioning skills Excellent interpersonal skills Ability to handle support enquiries (on the telephone, in writing and in person) from internal and external stakeholders Ability to work under pressure and to... more ▸

I am currently looking for a Service Desk Analyst to support an NHS Trust. This is a 1st line support role and the main duties are to diagnose, resolve or escalate IT issues. The Service Desk Analyst will report directly to the IT Desk Manager. The successful candidate will be able to demonstrate experience within a 1st line support role and will have outstanding communication skills... more ▸

IT Service Desk Analyst Location: Colchester Contract: Permanent A great opportunity for an enthusiastic IT professional to join a rewarding sector whilst work for one of the UKs largest market leading healthcare providers. The Service Desk Analyst will ensure our IT services run smoothly in helping our care homes deliver the best possible quality of care. The Service Desk Analyst will... more ▸

Service Desk Analyst Paying up to £20k + benefits. Excellent opportunity top start a career in IT! Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as a Service desk Analyst. You will be responsible for providing exceptional customer service by supporting the business's award-winning range products and services. You will provide first line customer service support, serving as the first point... more ▸

Service Desk Analyst (20-24) Aberdeen Hybrid A specialist full-service MSP are looking for an experienced Service Desk Analyst to join the team. You will be based primarily in their Aberdeen office but there is an option for hybrid working. Role You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and... more ▸

A Service Desk Analyst is required for our client based in Manchester. The role involves dealing with users who have made appointments to collect/return kit and helping with general queries and incidents. There is desktop support provided to manage more in-depth technical issues when required. Other duties when... more ▸

Company description: Specsavers Optical Group Limited Job description: External Job Description... more ▸

Benefits: Training/Progression/Private Healthcare/Hybrid Working A leading organisation specialising in providing high quality services are looking for a Service Desk Analyst. The successful candidate will be providing high quality IT Support to our clients wide variety of customers via email, telephone and remote support tools. You will be responding to customer support incidents and implementing solutions to ensure a high quality level of service... more ▸

CV Screen is recruiting for an IT Service Desk Analyst to join a fantastic organisation within the IT / Telecoms space. The successful candidate will join a friendly working environment, providing first line support for a variety of customers. Excellent training and progression are available for the right candidate. An annual salary of up to £23,000 + benefits + hybrid working is available. You will join an organisation at the forefront... more ▸

Bouygues Construction UK currently has a fantastic opportunity for an first line IT Service Desk Analyst to join our IT team in London, Waterloo. The main duties and responsibilities of the Service Desk Analyst will involve: To act as the first point of contact for all IT and mobile device user queries for all companies that use Bouygues Construction IT Support To ensure that all... more ▸

As one of our Service Desk Analysts you will be responsible for:- Providing first line support for all incidents and service requests reported Recording, accurately prioritise and manage the life cycle of incidents and service requests in the Service Management tool through to resolution Ensuring that the Service Desk mailboxes... more ▸

IT Service Desk Analysts - Pioneering IT Solutions Provider - Salford Quays - to £25,000! Prestigious opportunity with a UK Market Leader in Security and IT Solutions for a Service Desk Analyst to join on a shift rota. Dedicated to providing support to a Government client, you will be trained and developed as the team continues to grow. As one of our Service Desk Analysts you will be responsible for:- Providing first line support... more ▸

Service Desk Analyst - Shrivenham - £18,000 to £23,000 Shrivenham/Wiltshire/Oxfordshire based client are looking to add an IT Service Desk Analyst to their established team. Maintaining high levels of customer service you will provide support within a Windows 10/0365/ITIL environment. more ▸

Our client, a leader in the fresh food sector, are currently looking to recruit for a Service Desk Analyst to join their team on a permanent basis. The Service Desk Analyst will be tasked with providing 1st and 2nd support for a range of end users. The Service Desk Analyst will be supporting a Microsoft Technology stack; Office 365, Windows and utilizing Activity... more ▸

IT Service Desk Analyst - Shefford, Bedfordshire A industry leading company based in Bedfordshire is looking to add a Service Desk Analyst to its growing team. This role is paying a salary of up to £23,000 based on experience plus benefits. Day to day duties will include: - Receiving, logging, processing and monitoring tickets received into our IT Service Desk. - Providing 1st line support across Microsoft technologies including... more ▸

Great opportunity to join a global business who offer fantastic training and development from day one. You will be working as a Service Desk Analyst providing first line support, in a busy sociable environment. IT skills are not essential, but it is desirable to have an interest in IT. Client Details Michael Page are partnering with a Global Financial Services Business. Description Key Responsibilities: First point... more ▸

My client based in Essex are looking for 2 Service Desk/Helpdesk Analysts. Must come with very strong communication and troubleshooting skills and 1 to 2 years experience working on a busy/fast paced help desk. Must have experience in supporting: Microsoft Windows Office365 Be able to support Desktop/PC related issues Basic knowledge of cloud technologies and azure Please get in touch for full details... more ▸

We have a great opportunity for fluent Portuguese and English speaker to join a large IT organisation based in Hampton, Peterborough. N.B this role will fall within IR 35 so applicants need to have right to work with no visa restrctions or British Passport. The successful candidate will join... more ▸

We have a great opportunity for fluent Portuguese and English speaker to join a large IT organisation based in Hampton, Peterborough. N.B this role will fall within IR 35 so applicants need to have right to work with no visa restrctions or British Passport. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift based role working 7.5 hrs on a rota basis between... more ▸

1st Line IT Support { MOD, Defence, Aerospace } Portsmouth £35,000 to £40,000 + Company Benefits Are you an IT Support Engineer looking to work for one of the largest engineering services companies? Do you want to work in security, defence for organisations like the MOD? On offer is the unique opportunity for a skilled IT Support Engineer to join a leading global engineering services company working on high-tech security... more ▸

La Fosse Associates are currently working with a large tech firm based in Manchester, who are looking for a permanant Service Desk Analyst. The role is working with a well known Managed Service Provider for one of the UK's biggest Sports industry companies. This is NOT a remote position, based 5 days in the office in Manchester, and the salary is £27,000. The successful candidate... more ▸

Key skills and experience required: Active Directory Exposure to Office 365 administration and support experience Microsoft Window 10 Networking and telephony - basic network troubleshooting Experience of use of an IT ticketing system Worked in a team environment and can demonstrate team working skills Excellent customer service skills This role is... more ▸

A leading provider of IT Services is looking for a FirstLine Analyst to join its busy Financial Sector Service Desk in Milton Keynes. This is an ongoing contract initially offered at 3-6 months. In this role, you will be the first point of contact to offer customers a quick resolution of their IT issues. Key tasks: * Log incoming calls and diagnose and resolve user issues * Escalate issues in line with... more ▸

Sellick Partnership are currently recruiting for a Service Desk Analyst. The position is on a contract basis for 3 months. The successful candidate will be the first point of contact. You will log, manage, or assign all incidents and customer requests covering the full range of IT services. This will involve fulfilling standard requests, completing initial diagnosis of incidents with the use... more ▸

1st/2nd Line Support Role Details: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support to our customers. You will support multiple clients responding to requests... more ▸

Service desk Analyst- £28k A service desk analyst is being sought out by a Leading managed service provider that is looking to expand its service desk team. The organization is keen to grow and develop its existing team and work on cutting-edge solutions, their use the most updated and innovative technologies available. As a service desk analyst, you will be acting as an initial point... more ▸

Service Desk Analyst Location: Rutherford Appleton Laboratory Harwell, Oxfordshire Salary: Band C £25,702 - 27,938 (dependent on experience) Contract Type: Permanent Hours: Full time/Part time (minimum 30 hours per week) Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether... more ▸

A good technical understanding of computers, networks and communication systems PC and network fault-finding skills Knowledge of Windows 10 Excellent MS Office skills Superb communication skills Good telephone manner Patience and understanding when communicating with users Time Management skills Willingness to help and train others In return you will... more ▸

IT Service Desk Analyst required by market leading, award winning organisation in Stroud. Our client offers a hybrid working arrangement with flexibility on remote and home-based working. The IT Service Desk Analyst will join our clients service desk team reporting to the IT Services Manager. You will play a key part in enabling the IT function to deliver an excellent customer-focussed service to our clients... more ▸

My client is looking for a Service Desk Analyst to join their team on a hybrid basis in Hatfield. 25k with excellent benefits. You will be responsible for providing 1st line support to employees and keeping in-house support systems up to date KEY DUTIES AND RESPONSIBILITIES: Supporting employees with IT issues Keeping in-house support systems up to date Helping employees use relevant systems and help... more ▸

An established, successful and growing business is looking for a bright and motivated Junior Service Desk Analyst (1st line) to be part of a small IT team based in the Beeston area, Nottinghamshire (commutable from Leicestershire, Derbyshire and parts of Lincolnshire). The successful candidate will be responsible for providing 1st & 2nd line (both remote and deskside) support for approximately 460 users across... more ▸

Service Desk Analysts Role Contract for 3 Months - Remote Working We have an assignment brief for a Service Desk Analysts to join our support desk for an initial 3 Months Contract Rate: £105 max per day Inside of IR35 Location: Remote Role Overview: We require Service Desk Analyst to join our clients IT Services Team. You will join the team to help support... more ▸

1st Line Support Analyst, Bournemouth, Permanent, up to £28K + benefits Working for a reputable business in Bournemouth, you will be joining a busy and friendly IT Service Desk team on 1st line support covering their UK wide network of offices. You will be the first point of contact for IT related issues and requests from the business. You'll be answering the phone, logging incidents, unlocking... more ▸

IT Service Desk Analyst | Swindon | Permanent | £27,000 Peaple Talent has partnered with a financial advisory company looking for an IT service desk analyst Our client is looking for someone with experience resolving desktop application issues and requests at a high standard If that's you, then you could be exactly what they're looking for! The Role: You will be primarily responsible for... more ▸

Job Title: Service Desk Analyst Location :Peterborough/Remote - Hybrid Working Have you got an interest in IT? Have a strong level of customer service and looking for a role where you can be part of a great and growing team? If so, apply today and join us as we grow our team. As a Service Desk Analyst, you will provide 1 st and occasional 2 nd line support to a large international customer base... more ▸

1 x requirement for a Service Desk Analyst to join a well known MEP in the city. My client builds large infrastructure sights such as Train Stations, Airports and Schools. This role offers good room for progression and a chance to work with a great team of people supporting engineers on some fantastic projects. As the Service Desk Analyst, you will mainly be supporting around 200... more ▸

We have an opportunity for you to kickstart your career as an IT Service Desk Analyst in Nottingham! Our IT Service Desk Analysts respond to customer queries about IT issues and support them to get everything running as it should be. Our IT Service Desk Analysts are really customer friendly, keen to help and support and really enjoy using their technical knowledge to support and help our customers... more ▸

IT Service Desk Analyst temporary vacancy at a large Higher Education establishment in Nottingham £10.19 - £18 per hour (depending on experience) 2 month contract - within scope of IR35 Hays Technology are working in partnership with a large Higher Education establishment in Nottingham to recruit several IT Service Desk Analysts to support the team during a busy time. The primary focus is to provide IT support for new and returning students... more ▸

IT Service Desk Analyst required to join an expanding logistics solutions company based in Glasgow. They are a family founded company who have successfully become one of the largest logistics companies within the UK. Regardless of the success they still keep the family feel culture throughout their teams and are heavily invested in training and encouraging their employees to progress within... more ▸

The company are one of the biggest and important logistics companies within the UK... Essential skills include experience with: The Microsoft Stack (Windows, Active Directory, Office 365 etc.) Experience in a similar position Drivers Licence This is an excellent opportunity for the successful applicant to gain exposure to a major... more ▸

Position: Service Desk Analyst Location: Coventry Salary: £21,000 - £23000 Working hours: Monday to Friday 9am 5.30pm The Role Our client is looking to recruit a Service Desk Analyst to joint their incident support team on a permanent basis. You will join their busy IT Hub based in Meriden, Coventry. The ideal candidate will have experience working on a busy fast paced IT help... more ▸