1 to 25 of 118 Service Analyst Jobs

Service Desk Analyst Nottingham £21,000 - £24,000 + benefits Prefer office-based, some hybrid flex. This is a fantastic opportunity to join a growing team as a Tier 1 Service Desk Analyst, providing first-line support and playing a key part in keeping users … apply today. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Customer Service Analyst, Service Desk Analyst, Helpdesk Analyst, IT Support Analyst, First Line Support, 1st Line Support, Technical Support, Service ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role … maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role … maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Service Continuity Analyst DETAILS Location: 100% Remote Position Type: 3M Contract Hourly/Salary: to $60W2 (based on experience) JOB SUMMARY Vaco is currently seeking an IT Service Continuity Analyst for a 3M Contract opportunity that is 100% remote. The IT Service Continuity Analyst will serve as a key coordinator and operational supporter within the IT Service Continuity and Business Continuity Management program. The IT Service Continuity Analyst will keep the program organized, compliant, and ready by managing documentation, tracking metrics and risks, and preparing materials for governance reviews, audits ...

Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role … development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities: Service ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Senior Service Desk Analyst – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point. As Senior Service Desk Analyst you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful Senior Service Desk Analyst needs to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be resourceful, with a growth mindset ...

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace with … times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst Exemplar Health Care Support Centre, Sheffield Position … Service Desk Analyst (1st line) Location : 17 Europa View, Sheffield, S9 1XH Contract type : Permanent, full time Rate : £27,182 per annum This is an exciting opportunity to join our IT Department and play a key role in delivering IT support across our rapidly growing organisation. ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services ...

Senior 1st Line Support/Senior Service Desk Analyst/Team Lead – Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting … being technical escalation point. As Senior 1st Line Support/Senior Service Desk Analyst/Team Leader you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory. Successful Senior 1st Line Support/Senior Service Desk Analyst/ ...

Service Analyst Preston – hybrid working is offered where operationally feasible, after probation Competitive salary , negotiable depending on your experience and expertise + benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Additional support hours mean that … Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we’re about ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days WFH each week. … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience IT qualifications, particularly ...

Service Delivery Analyst (1st & 2nd Line Support) London | Hybrid (3 days office/2 days remote) We are working with a leading international professional services firm to recruit a Service Delivery Analyst to join their high-performing IT team. This is an excellent opportunity for someone … looking to combine service desk and deskside support responsibilities within a fast-paced, client-facing environment. This role offers a mix of 1st and 2nd line support, acting as a key point of contact for end users while also handling more complex technical issues and escalations. The Role ...

Service Desk Analyst Salary Range: $60,000 - $70,000 Location: Prince George, BC Ready to be at the heart of a zero-carbon energy future? As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service … kind of place, empowering you to make informed decisions and do the right thing. Your Day-to-Day as an IT Service Desk Analyst You will be: Ensuring that incidents are resolved efficiently in accordance with agreed Service Level Agreements (SLAs). Assessing and fulfilling service ...

Service Desk Analyst Salary Range: $60,000 - $70,000 Location: Prince George, BC Ready to be at the heart of a zero-carbon energy future? As an IT Service Desk Analyst at Drax, the purpose of this role is to provide outstanding customer service … kind of place, empowering you to make informed decisions and do the right thing. Your Day-to-Day as an IT Service Desk Analyst You will be: Ensuring that incidents are resolved efficiently in accordance with agreed Service Level Agreements (SLAs). Assessing and fulfilling service ...

Main purpose of Service Operations Analyst The Technology Business Unit operates to Design, Deliver, Run and Maintain the technology solutions and services required for the Council to process business and deliver services to the residents of Lambeth. Service Operations Analyst All functions work collaboratively to deliver … effective end to end solutions and services. Service Operations Analyst This role works within the Run and Maintain function which is accountable for managing the day-to-day operation of technology solutions and services to maintain security, availability, and continuous improvement to enable effective business operations with high ...

Service Transition Analyst – Data Loss Prevention Location: Reading – Hybrid Duration: 6 Months Contract Type: Day Rate (Inside IR35) We are seeking a Service Transition Analyst to support the smooth transition of our new Data Loss Prevention (DLP) capability from project delivery into full BAU operations. … becomes a stable, repeatable, and well‐embedded service. This role sits at the centre of delivery and operations, working across Security, SOC, IT, Service Desk, and external partners. What You’ll Do Plan and coordinate the transition of DLP into BAU across people, process, and technology Develop and maintain ...

Overview We are seeking a Cloud Service Delivery Analyst to support the ongoing operational management and optimisation of cloud services across a large-scale enterprise environment. This role focuses on service performance, governance, and continuous improvement, ensuring cloud platforms are stable, secure, and aligned to business needs. … Responsibilities Support the day-to-day service delivery of cloud platforms (AWS, Azure, or GCP) Monitor and report on service performance, availability, and SLAs/OLAs Act as a key point of contact between cloud engineering, service management, and business stakeholders Manage and maintain incident, problem ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse IT department … looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level of Customer Service Support. ...

1stLine Support/Service Desk Analyst/IT Support – Based in Wakefield- Mon – Fri needed to provide end user support, hybrid currently. You must be eligible to become SC Cleared and want to progress your skill set and career! . As 1st Line Support/Service Desk … Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1stLine Support/Service Desk Analyst/IT Support need to have excellent ...

Junior IT Service Desk Analyst, £140 per day inside IR35 1 month rolling, Uttoxeter Bench IT require a Junior IT Service Desk Analyst to join a large organisation starting ASAP working fully on-site in Uttoxeter. The candidate will be responsible for providing IT support … holding an It related degree/alternative IT qualification Windows 10/11 Office 365 Active Directory General hardware support Strong communication and customer service skills Responsibilities Providing IT support to end users Logging and managing IT incidents and service requests Troubleshooting hardware and software issues Supporting Windows ...