1 to 25 of 66 Service Delivery Jobs in the Thames Valley

Telecoms Provisioning Order Analyst Order Management | Service Delivery UK wide - work from home - full remote working @mecscomms is recruiting for a contract Telecoms Provisioning Order Analyst. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month … rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement or telecoms service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Position: Order Analyst, Order Creation, Provisioning Coordinator, Change Request Administrator, Service Delivery ...

Junior Service Delivery Manager Milton Keynes - Hybrid £35,000 - £40,000 *Managed Services *Career Progression We're looking for an ambitious Service Delivery Administrator or Junior Service Delivery Manager with experience in a Managed Service Provider (MSP) environment to join a growing Client … Success team You'll support a portfolio of customers, ensuring excellent service delivery by coordinating technical teams, monitoring SLAs, managing service reviews, producing insightful reports, and building strong client relationships We're looking for someone with: Experience in a Managed Services environment A background in Service ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery Manager Position Description At CGI, we help deliver mission-critical services that support some of the UK's most important Space, Defence … Intelligence programmes. As a Service Delivery Manager, you will play a key role in ensuring complex support services remain reliable, available and operational throughout their lifecycle, helping customers achieve mission success while driving continual service improvement. Working as part of a collaborative team, you'll have ...

currently recruiting urgently for a DV Cleared - Service Delivery Manager to start in an initial 3 month contract role asap - (high likelihood of extension). £550/day outside IR35 (There may be some flexibility on rate). Location: Primarily Milton Keynes, with some remote working. Some travel … role We run and develop one of the largest Oracle Cloud shared services in UK government. You will own the day-to-day delivery of this service. That means the health of live operations, the discipline behind how change gets in, and the relationship between the business ...

Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact … supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting directly ...

Royal Berkshire Fire and Rescue Service (RBFRS) provides a vital public safety service for communities across Berkshire. We serve over 900,000 residents across diverse urban and rural settings, including major transport routes such as the M4 and key rail infrastructure. This demands the expertise of over … determined to build on this success and continually improve. We are now seeking a new Deputy Chief Fire Officer/Director of Service Delivery who will bring a relentless focus on inspiring our people and delivering exceptional services to Berkshire communities. Reporting directly to the Chief Fire Officer ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. Join our Team What will you do: Position Ericsson ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

SIAM Lead 6-12 Month Contract | Hybrid UK | Competitive Day Rate We're seeking an experienced SIAM Lead to drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity … continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy Lead service delivery across multiple vendors and internal technology teams Own Incident, Problem, Change, Release, Service Request and Service Level Management processes ...

Service Coordinator - Reading - Salary to £30,000 We are working with a leading provider of integrated technical and security support services, due to continued growth, we are looking for a highly organised and customer-focused Service Coordinator to join their team in Reading. The Service Coordinator plays … vital role in ensuring the smooth delivery of service, maintenance, and support activities across a range of customer sites. Working within a fast-paced operational environment, you will coordinate reactive service requests, planned maintenance visits, and fault resolution activities while ensuring service levels are consistently achieved. ...

help drive complex systems integration and transformation initiatives. You'll work across technical and business teams, shaping requirements, mapping processes, and ensuring seamless delivery across multiple platforms and stakeholders. This is a hands-on BA role for someone who understands fibre networks, connectivity services, and the challenges of integrating … already been captured for the current programme — the immediate focus is now on defining the technical requirements, including Layer 2 network requirements and the service delivery change, working closely with the Telco Technical team. What the role involves Gathering, documenting and validating business and technical requirements across fibre ...

Fosse-1 is urgently recruiting for a DV Cleared Service Delivery Manager on an initial 3-month contract (likely extension) in the Milton Keynes area. The role focuses on owning day-to-day service delivery for a large Oracle Cloud-based shared service, coordinating with ...

management, providing strong leadership to enforcement teams; and line management of operational management team and ANPR review team. Accountable for the service delivery and proactive risk mitigation to ensure compliance with performance standards, SLAs, and KPIs. Management of the infrastructure and resources necessary for contract operations, including … oversee Health and Safety protocols within the office and for the deployed workforce on patrol. Key Responsibilities and Accountabilities Accountable for the operational service delivery of the enforcement contract, ensuring compliance with required performance standards, SLAs, and KPIs; including regular reporting on key performance indicators, taking corrective actions ...

Line Service Desk Engineer Excellent opportunity to join a growing Managed Service Provider delivering tailored IT support, cloud solutions, cyber security, and consultancy services to a broad client base. * Full-time, permanent role focused on 3rd line support, technical escalations, infrastructure maintenance, and project delivery within … role in Botley with regular travel to customer sites. * To apply, please email Who is the client? Our client is an established UK Managed Service Provider delivering high-quality IT support, consultancy, and strategic technology solutions to organisations across a range of sectors. They pride themselves on building long ...

Fosse Associates seeks a senior service delivery manager to own the day‐to‐day operation of a large Oracle Cloud shared service for UK government. You will ensure live operations health, govern change intake, and align business needs with technical teams. You will work with Oracle Fusion ...

highest standards of health and safety, environmental compliance, governance, and risk management. Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements. Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery. Partnering with Finance, IT, HR, Marketing, and business leaders … cost-control activities across the estate. Driving workplace innovation, sustainability initiatives, and operational efficiencies. Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making. Leading, developing, and coaching facilities teams while building strong succession and capability plans. Presenting property, facilities, and financial updates ...

based in Oxfordshire is looking for an experienced 3rd Line Engineer to join their Infrastructure team. This is a senior escalation role within the Service Delivery department, working across a broad range of client environments and technology stacks. Key Responsibilities Act as the primary escalation point … alerts Produce and implement change requests for internal and external requirements Support client on/offboarding processes and assist with project handovers to service delivery Work with third-party suppliers and vendors where appropriate Travel to client sites as required for on-site support, installations or meetings Maintain ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Manager, Managed Cloud Services, Delivery – Hybrid, Glasgow, Marlow, London, UK We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility … Forbes, Newsweek and more. About the job The Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees ...

Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations Manager, you'll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business. Alongside managing day-to-day support operations … more complex issues. This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved. Key Responsibilities Manage, mentor and develop a small Service Desk team. Oversee daily IT support operations, ensuring excellent ...

world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

team? The role is located in the Samsung Networks Europe’s (SNE) team of Mission Critical Support Services. The team is empowering our delivery of Public Service solutions in Europe with our market leading portfolio of products ranging from Device Clients, RAN, Core and MCPTX Application Services. … Senior MCX Engineer sit across the Test and Delivery teams under the leadership of the Test and Service Delivery Manager and play a key role in SNEs mission as the team who lead the testing, performance and operational availabilty of our products, meeting customer expectations, contractual milestones ...

quartile cybersecurity maturity (cybersecurity function & environment at NIST CMMi level 3 and above). As a Customer Information Security Manager, you will ensure effective delivery of security management for our customer accounts, through stakeholder management, contractual compliance, contract governance and security incident management, including, support and mentoring … managers were required. You will: What youll do Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform ...

enterprise environment. This is a hands-on leadership role, providing day-to-day oversight across Infrastructure, Networks and End User Computing services while driving service excellence, operational improvements and technical delivery. Working within a collaborative and supportive team, you'll play a key role in ensuring critical services remain … secure, resilient and aligned to business needs. You'll be responsible for service performance, risk management, continuous improvement initiatives and supporting the successful transition of new technologies into operational support. Key Responsibilities Oversee Infrastructure, Network and End User Computing services Drive service performance across Incident, Request and Problem ...