26 to 50 of 71 Service Management Jobs in Yorkshire

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … Kingdom, Creating plan for sales and marketing activities, Managing the company and new sales representatives, Finding new partners and clients Constant communication with the management of ATIA Ltd company. Advantages of work Permanent salary + bonuses for all new projects (up to 20,000£ per project), Frequent trips, Rapid ...

capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers. Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications. Advise … confident, courageous, decisive, direct. The must haves: Significant experienced designing and delivering Atlassian solutions in complex customer environments. Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. ...

platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing by one day per year of service, up to 35 ) + Bank Holidays + Work Anniversary Day Off Excellent career growth opportunities in a thriving start‐up environment Benefits include Wellbeing Support … Customer‐facing experience with an ability to manage multiple stakeholder relationships. A structured, detail‐driven approach with strong problem‐solving skills. Experience with Field Service Management (FSM) software, such as Joblogic or Simpro. Experience with tools such as HubSpot, Salesforce, Zapier. Exposure to field service, facilities management ...

exciting new opportunity for an Identity and Access Management Specialist to join our Info Sec team. The successful candidate will lead the day-to-day delivery of the IDAM and PAM service, ensuring the processes are fit for purpose and governed correctly. This role is a hybrid role … meaning you will predominantly work from home but your contractual location will remain as our Bradford Head Office. As an Identity & Access Management Specialist, you will – Efficient and effective delivery, management & reporting of IDAM/PAM service in line with SLAs. Oversee the provision ...

Service Manager - Security - £47-52k + c. £5k Bonus + Car/4x4 + Benefits - South Yorkshire Have you managed IP CCTV/Access Control Security Service Engineers before? Exciting Service Manager role, with established Security company where you can lead and work alongside Small Works … where you will help ensure systems maintained to NSI/NACOSS standards and assist engineer to be best they can be. Benefits for - Security Service Manager - (CCTV, Access Control, or Fire and Security) c. £47000 - £52000 salary Bonus of 10% so c. £5k End of year Bonus potential also ...

experienced IT Hardware Asset Manager to join Asda and take ownership of a newly created role at a really exciting point in our asset management journey. As part of a major investment in ServiceNow Hardware Asset Management (HAM Pro), you'll have the opportunity to help design, implement … processes. We're looking for someone who can bring fresh thinking, challenge the status quo and help us build a best practice hardware asset management capability from the ground up. Working closely with Technology, Service Management, Finance, Procurement and our third party partners, you'll be responsible ...

experienced IT Hardware Asset Manager to join Asda and take ownership of a newly created role at a really exciting point in our asset management journey. As part of a major investment in ServiceNow Hardware Asset Management (HAM Pro), you'll have the opportunity to help design, implement … processes. We're looking for someone who can bring fresh thinking, challenge the status quo and help us build a best practice hardware asset management capability from the ground up. Working closely with Technology, Service Management, Finance, Procurement and our third party partners, you'll be responsible ...

Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to maintain … data of the company and its customers. WHAT TO EXPECT IN THISROLE In thisrole, you will: Responsible for the day-to-day management of the Cyber Security Team, e.g. defining and managing rotas to ensure the right level of resource, proactive quality review of team activities and adherence ...

Service & Support Engineer - £34,000/£37,500 per annum - Malton Office-based, with occasional travel to other UK sites The Opportunity An established, multi-site organisation is looking to recruit an IT Service & Support Engineer to join its growing IT team. This is a varied, hands … supporting Microsoft technologies and network infrastructure, and assisting with the ongoing maintenance and development of the organisation's IT environment. Key Responsibilities IT Support & Service Delivery Deliver 1st and 2nd line IT support across multiple UK and Ireland locations, resolving hardware, software, Microsoft 365 and connectivity issues. Manage support ...

result, the Cyber Security Analyst must have excellent analytical skills as well as a good knowledge of the company's products, services, and Service Management processes. The Cyber Security Analyst will use their knowledge and technical expertise to work with the team lead to provide excellent security alongside … effective support performance Keep up-to-date with the latest security news, principles, techniques, threat intelligence and protocols Operate in an ITIL V3 focused service delivery framework Stakeholder Management within the whole business including IT and external stakeholders Work to defined Service Level Agreements ...

lessons learned and closing projects against agreed acceptance criteria.* Support and mentor junior project professionals, promoting a culture of continuous improvement and driving project management best practice across the organisation. **We tend to look for people with:****Essential:** * Proven experience as a Project Manager, Scrum Master, or similar delivery … vendors, including oversight of contracts, statements of work and delivery commitments.* Familiarity with PMO processes, governance frameworks and portfolio reporting.* Excellent communication and stakeholder management skills, with the ability to build strong relationships and communicate effectively with both technical teams and senior business leaders.**Desirable**:* Professional Agile certification such ...

lessons learned and closing projects against agreed acceptance criteria. Support and mentor junior project professionals, promoting a culture of continuous improvement and driving project management best practice across the organisation. We tend to look for people with: Essential: Proven experience as a Project Manager, Scrum Master, or similar delivery … vendors, including oversight of contracts, statements of work and delivery commitments. Familiarity with PMO processes, governance frameworks and portfolio reporting. Excellent communication and stakeholder management skills, with the ability to build strong relationships and communicate effectively with both technical teams and senior business leaders. Desirable: Professional Agile certification such ...

software development and product teams to improve system reliability and operational practices. Implement and enhance monitoring, logging, and observability to identify issues and track service improvements. Diagnose and troubleshoot application, infrastructure, and service-related incidents across multiple technology layers. Improve system scalability, resilience, and fault tolerance. Use software … deployment, monitoring, and reliability engineering. Contribute to the wider Site Reliability Engineering and DevOps community. Continuously evaluate new technologies, tools, and approaches to improve service delivery. The ideal candidate will have experience in several of the following areas: Software development experience, ideally with Java and web technologies such ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery: Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches: Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management: Ownership of plans, dependencies, risks ...

Remote Working with limited travel to offices locations in the UK, up to £160,000 base + Bonus + Benefits. Technology Operations | Business Transformation | Service Excellence Location: UK-wide flexible location, with travel to key business locations as required The opportunity: Transform a large-scale technology operation, challenge … have the opportunity to assess how the function operates today, identify where performance and quality can improve, and develop a clear plan to transform service delivery. Working closely with senior leadership and colleagues across Product, Change and Infrastructure, you'll break down silos, improve collaboration and ensure the business ...

well as delivering social value to the UK with our products and services. Role Summary An exciting opportunity has arisen for a Product/Service Owner to join the Information Security team. The Product/Service Owner is responsible for oversight of operations and maintenance of security controls … ongoing service improvement and security validation. Operating as a member of a squad of security experts the service owner maintains the backlog of work and agrees priorities with stakeholders and achievable targets with the squad. This position requires deep technical expertise, strong analytical capability, and the ability ...

business applications, including enterprise systems such as ERP and CRM. Solid understanding of business analysis, process improvement, and application lifecycle management. Excellent stakeholder management, communication, and report-writing skills. Proven budgeting, planning, organisational, and project management capability. Results-driven with strong problem-solving, creative thinking, and customer service skills. Self-motivated with effective time management and a commitment to continuous learning. Adaptable and able to perform effectively under pressure. Experience managing teams, business change initiatives, external suppliers, and ServiceDesk platforms. Willingness to travel between sites as required. Valid UK Driving License Knowledge of ITIL service ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

appropriate reporting and notifications to key stakeholders Own the major incident lifecycle end to end, from declaration through to satisfactory resolution as confirmed by Service Management Proactively manage major incidents to satisfactory resolution in a timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post … incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking problems through to permanent fix Own the Change Management process, chairing CAB, assessing ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will serve as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

strategy, aligns cloud architectures to strategic goals, and works across Technology, Innovation and Enterprise Architecture to ensure cloud-based architectures support agreed objectives and service expectations. This is an architecture enablement role rather than an architecture gatekeeping role. The successful candidate will define reusable patterns and guardrails, provide early … Demonstrable experience designing and governing enterprise cloud solutions. Strong knowledge of Microsoft Azure architecture and cloud-native services. Experience of identity and access management, including Microsoft Entra ID. Experience of cloud security, governance, resilience, cost management and operational design considerations. Experience with Infrastructure as Code, automation and contemporary ...

Mainframe – so someone who has experience of this should behighlighted please. The key is someone who can lead the delivery of a supportedLinux hosting service , not simply coordinate server provisioning. Lead the design, build and operational launch of a RHELserver offering on IBM Linux ONE. Work with the mainframe … Linux, network,storage, security and service-management teams to define responsibilities anddeliver a service application teams can consume. IBM LinuxONE/IBM Z: Understanding of LPARs, IFL capacity, platform resilience andthe chosen virtualisation approach—such as z/VM or KVM. EnterpriseRHEL: Familiarity with provisioning, patching, hardening ...

methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. Tech Vendor Management Work with suppliers of products in your area, ensuring all products have road maps. Secure and Stable Ensure we implement, and regularly review … infrastructure to ensure we are following best security practices. Capacity Management Regular capacity reviews, and working with the business to keep capacity growth under control. Lead technical colleague Act as lead technical colleague guiding and supporting junior members of the team, and ensuring best practice is followed. Policies ...

Anaplan in the United Kingdom seeks a self‐motivated Service Manager to join the Platform Service Management team. You will support systems used by hundreds of software engineers and thousands of customers, collaborating with engineering, security and operations to streamline delivery and platform stability. You will triage … incidents, participate in a global on-call rotation, and drive proactive Problem Management to reduce recurring issues while upholding SLAs and driving operational excellence #J-18808-Ljbffr ...

PRODUCT MANAGER SOUTH YORKSHIRE BASED HYBRID 3 DAYS A WEEK ONSITE Own and drive the product management of messaging, integration and observability platforms, including IBM MQ, App Connect Enterprise (ACE), IBM Transformation Extender (ITX) and Instana, ensuring these services are secure, resilient, compliant, cost-effective, and aligned to engineering … Broker, ITX and monitoring tools, particularly Instana, highly desirable. Skills & experience Critical Critical experience in IBM MQ is essential. Strong experience in product/service management for enterprise platforms (middleware, integration, messaging, monitoring/observability), ideally in a regulated environment. Deep knowledge of IBM MQ and solid working ...