26 to 50 of 52 Service Management Jobs in Yorkshire

continuous improvement of systems and processes. The role spans across group operating companies, supporting multiple divisions. It involves cross-departmental collaboration, vendor management, and end-user engagement; Leading application improvements, maintenance and updates, providing 1st, 2nd and 3rd line support for Dynamics 365 Business Central, Supporting Power Platform solutions … user enablement, and business engagement. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and associated applications Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Provide user support across ...

technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical … services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure ...

enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.With more than … projects, providing design authority and assurancePlan and execute system upgrades, releases, and major configuration changes with minimal disruptionEnsure appropriate testing, quality assurance, release management, and documentation practices are followedStrategy & Continuous ImprovementContribute significantly to platform strategy, roadmap definition, and technology directionEvaluate new tools, features, and technologies, making evidence‐based recommendationsDrive ...

Salesforce as integration sources or targets.Knowledge of data lineage, data mapping, and transformation design.Experience working with CI/CD pipelines, automated testing, and release management for MuleSoft.Understanding of Service Management/ITIL principles and production support models.Experience mentoring developers and raising capability within delivery teams.Exposure to large ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

ContextThis is a full-time in office position at our Leeds Office, LS15 8ZB.At Simpro Group (incorporating BigChange), we build software that powers field service management businesses around the globe. As a Platform Engineer and Database Subject Matter Expert (SME), you will sit at the intersection of core … strategies, and performance tuning—while collaborating with platform teams to automate infrastructure deployments via modern CI/CD pipelines.What You’ll DoDatabase Strategy & Lifecycle Management: Own the design, strategy, patching, and maintenance of all SQL Server environments. Lead SQL Server upgrades, migrations, and disaster recovery strategies.Infrastructure & Platform Operations: Maintain ...

systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support … working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including ...

direct reports initially), with responsibility for: - Building and owning the Group IT strategy, operating model and governance framework - Standardising Microsoft 365, identity, endpoint management and collaboration tools across the Group - Driving the Group's cyber security, risk and resilience agenda - Embedding ITIL-aligned service management ...

server infrastructureEnsure IT systems are aligned with current and future business needsManage IT budgets, forecasting, and cost-effectiveness across the functionLead on IT risk management, disaster recovery, and backup processesImplement and maintain network, data, and communications securityMaintain Cyber Essentials Plus (CE+) accreditationProvide second and third-line support across hardware … working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required.Microsoft Server (2025, 2022, 2019)Microsoft environments: Azure (including ...

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

placement year, internship, part time role or customer facing position. Exposure to IT support, helpdesk, hardware, networking or workplace technology. Experience using ticketing or service management systems. What's on Offer: Salary of £25,000 - £30,000 per annum. Hybrid working. Full training and ongoing mentoring from experienced ...

experience delivering complex AI software implementation projects. Strong commercial acumen covering budgets, forecasting, utilisation and profitability. Experience building, leading and scaling teams. Excellent stakeholder management and executive-level communication skills. Experience with Microsoft, Sage or Salesforce ecosystems, ERP, CRM or enterprise software platforms, and a background within Field Service Management or AI workflow automation (desirable). What Success Looks Like Building a scalable AI Professional Services function that supports rapid growth. Improving implementation quality, customer satisfaction and time-to-value. Increasing utilisation, project profitability and delivery performance. Creating a high-performing team and operating model that drives ...

excellence and organisational design within a rapidly growing AI technology environment. Leeds - Office Based 30 Days Holiday + Bank Holidays (rising to 35 with service) + Work Anniversary Day Off Professional Services Leadership & Strategy: Define and execute the AI Professional Services strategy in line with business growth objectives. Lead … Governance: Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered on time and within budget. Introduce robust AI governance, risk management, change control and delivery reporting frameworks. Create repeatable deployment methodologies and implementation playbooks that support scalable growth. Ensure customers successfully transition from implementation into ...

it. https://hmrcdigital.blog.gov.uk/category/product-managers/Job descriptionAn expert in the design and implementation of SAP-based Financial and Management Accounting systems and services. You will be a primary point of contact for our Chief Finance Office, supporting Corporate Treasury, Corporate Finance – Accounting Operations … stakeholders and leadership team to build a business and technology strategy for the Finance business. You will focus on End-to-end business service delivery and operations for Finance; understanding holistic business requirements, handling all associated build and run activity, collaborating with other IT functions, and aligning with ...

lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

descriptionConnect to your IndustryDeloitte’s Enabling Functions area contains the internal support operations of our Business that enables our Practitioners to deliver high quality service across our four business lines to our customers. Working in our Enabling Functions is fast paced and continuously evolving with Digital, AI adoption … Rules, Workflows and Event ReasonsRole-Based Permissions (RBP) Time EvaluationGlobal BenefitsKnowledge of additional SuccessFactors modules (Performance, Compensation, Succession) is also beneficial but not essential.Support & Service ManagementChange Management preferably with an understanding of Agile ways of working.A people-first mindset to delivery of Incident and Problem Management.Knowledge ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

Sales Executive - the most important seat we’re filling this year.In this role, you’ll provide real business solutions for our trades and field service management customers operating on tight margins, showing them what AI can do for their bottom line. You’ll introduce a transformation many ...

annum, dependent on experience Leeds - Office Based with UK Travel 30 days holiday (increasing by one day per year of service, up to 35 ) + Bank Holidays + Work Anniversary Day Off Excellent career growth opportunities in a thriving start-up environment Benefits include Wellbeing Support, Bright Exchange Discounts … speed up time-to-value. Skills & Experience Essential: Experience within a SaaS business, training or enabling customers (SMB to Enterprise), preferably AI/Field Service Management SaaS. The ability to simplify and explain technical concepts such as workflows, integrations or APIs. Experience designing structured training programmes or learning ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitivelyKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

with the comfort and convenience of remote work."Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management.Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this … commercials, and customer outcomes.Resolve escalations end‐to‐end and feed lessons learned into continuous improvement.Deliver advanced/niche ERP One finance capabilities (from the Service Catalogue) and become a Capability Lead—producing clear documentation and enablement materials.Mentor and coach consultants: buddy new joiners, provide structured feedback, andcontribute ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

office collaboration with the comfort and convenience of remote work."Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing ...