26 to 45 of 45 Service Manager Jobs in the Midlands

Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. What … feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. What You’ll Do As Our Service Delivery Manager You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service ...

Service Design & Transition Specialist – Contract (6–12 Months) Location: UK (Remote with regular on-site travel) Contract: Initial 6–12 Months Start: Immediate We’re looking for an experienced Service Design & Transition Specialist to support a key client on an exciting contract assignment. This role offers the opportunity … lead the transition of a critical project into Business-as-Usual (BAU) support while designing a repeatable Service Design & Transition framework that will support future programmes across the organisation. What You’ll Be Doing Lead the successful transition of a live project into BAU support. Review current IT service ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery click apply for full job details ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Bewerbenremote type: Hybridelocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49941Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative … Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer-focused execution of invoice processing, issue resolution, controls, and operational performance. The role oversees regional ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Applyremote type: Hybridlocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Posted Todayjob requisition id: R49941Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water … exceeding customer expectations through innovative and sustainable solutions.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer-focused execution of invoice processing, issue resolution, controls, and operational performance. The role oversees regional ...

will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices. With a proven background … environments This role is office based with visits to client sites as required. Responsibilities Lead, mentor, coach, and develop on site and field based Service Delivery Managers and Customer Success Managers, creating a high-performing, customer-centric leadership team. Foster a high-performance culture focused on customer experience, service ...

design, project management & manufacturing/maintenance services. We are looking for an experienced, self-motivated, forward-thinking individual to join our business as a Service Delivery Manager. This role will be responsible for the end-to-end delivery of services across the PSE Division (Process Separation Equipment) , with overall … responsibility for service standards, performance and outcomes across operational departments . Key Responsibilities Own and lead the overall service delivery function , ensuring work is delivered safely, on time, within scope and to agreed quality standards. Act as the primary point of accountability for service performance across ...

week in the office Start date: Flexible About the opportunity Via is partnering with a major UK consumer business looking for a Self-Service Analytics Manager to lead its Centre of Excellence and help teams across the organisation make better decisions using data. This is a senior … leadership role combining BI and analytics strategy, self-service adoption, data governance, people leadership and stakeholder engagement. You'll take ownership of how self-service analytics operates across the organisation, establishing the standards, tools and training that allow teams to confidently answer business questions using trusted data. ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role … umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensure the effective operation and continuous improvement of ICT Service ...

Join OneAdvanced As a Service Delivery Manager, you will play a pivotal role in delivering successful One Advanced Financials implementations to our customers. Acting as a trusted advisor, you will lead complex solution designs, oversee key project phases, and provide strategic guidance throughout the implementation lifecycle. … companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. ...

Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network. You will drive AI-enabled service management using … Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment. #J-18808-Ljbffr ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will lead … team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

OneAdvanced Limited seeks a Service Delivery Manager to lead the delivery of One Advanced Financials implementations. You will act as a trusted advisor, guiding complex designs, overseeing phases, and mentoring consultants to drive excellence. You will work with senior stakeholders, project managers, and delivery teams to ensure ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant … aerospace, automotive, heavy engineering, process plant or industrial automation, we'd like to hear from you. The Role You'll plan and coordinate service activities, support engineers with technical issues, work closely with major manufacturing customers and develop engineering solutions for repairs, upgrades and improvement projects. You'll also ...

Anglian Water Group Ltd. is seeking a Maintenance Engineer to develop and codify maintenance strategies across the Anglian Water region. The role involves managing standards, guidance, and asset maintenance data to reflect current needs and ...

will be responsible for leading and consolidating our service delivery function. The role will drive process standardisation, resource management, escalation handling, and continuous improvement initiatives. You will work to optimise operational efficiency, enhance customer satisfaction and ensure service excellence through industry best practices click apply for full ...

career, your team, and your impact. Your Team You’ll be part of our Managed Services team, working closely with Professional Services, Operations, Compliance, Service Design and Product teams to successfully deliver onboarding projects. You’ll build strong relationships across the business, bringing stakeholders together and ensuring everyone remains … informed, engaged and aligned throughout the project lifecycle. Reporting to the Service Delivery Manager, you’ll play an important role in connecting teams and ensuring new services and improvements transition smoothly into Business as Usual. This role gives you the opportunity to take ownership ...

Information Technology – End User Services Manager Birmingham , AL - Onsite Job ID: 37771 Posted: 2026-09-23 Employment Type: Direct Hire Are you an IT leader who knows that great support is about more than closing tickets? Our client is looking for an IT End User ServicesManager to lead … major new building project Opportunity to shape AV, workplace technology, and IT infrastructure for a new facility Collaborative environment with strong emphasis on service, accountability, and continuous improvement Exposure to automation, analytics, and emerging technology initiatives What You’ll Be Doing Lead and develop a distributed team of deskside ...

Work at the cutting edge of digital innovation. Doing things differently. Infrastructure Services Manager (Networks & Connectivity) Grade I (£49,127 - £58,624 p.a. pro rata) Permanent About the Role The Infrastructure Services Manager is responsible for a portfolio of infrastructure technology as part … wider digital infrastructure estate, core platforms, and research infrastructure. The Infrastructure Services Manager leads a team of technology analysts and partners to ensure an effective infrastructure technology capability is in place change roadmaps and run services. This particular Infrastructure Services Manager post will be responsible ...