Senior Services Manager
- Hiring Organisation
- Trinity Resource Solutions
- Location
- City of London, London, United Kingdom
seeking an experienced Senior Service Manager to lead the transformation of its EMEA after-sales operation. This is far more than a traditional service management position. You'll take ownership of the strategic direction of the service function, leading operational excellence across customer support, authorised service networks, reverse logistics … across service operations Leading service transformation and continuous improvement programmes Managing outsourced service, logistics and distribution partners Improving warranty operations, reverse logistics and parts management Building relationships with international stakeholders and senior leadership Leading and developing operational management teams Managing budgets, supplier performance and commercial controls Delivering operational ...