51 to 75 of 115 Remote Service Manager Jobs

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective IT services. You’ll drive service … colleagues have the support they need to succeed. What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service ...

effective, and aligned with business requirements whilstmaintaininghigh levelsof customer satisfaction.This position acts as the bridge between technical teams and business stakeholders, ensuring that IT service performance, operational support, supplier management, and service improvement activities contribute positively to business outcomes. A snapshot of your day Lead IT service delivery, in line with agreed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), ensuring high performance, compliance, and continual improvement Oversee incident, major incident, and problem management processes to minimise business impact Coordinate technical teams during major incidents, leading root cause investigations and identifyrecurring issues affecting service ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service delivery expertise ...

Title: Senior Service Delivery Manager Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan … part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement ...

Title: Senior Service Delivery Manager Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service) Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan … part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

through to Statement of Work and outcome-led technology solutions. As our Solutions capability continues to grow, we are expanding our Capability-as-a-Service (CaaS) offering, providing clients with specialist digital and technology capability through fully managed, outcome-led services. With our first CaaS engagement now live with … major financial services client and several more expected to mobilise in 2027, we are looking for an experienced Senior Service Delivery Manager to take ownership of service delivery and help shape this offering as it scales. The Opportunity This is a client-facing leadership role, with ...

Service Delivery Manager Belfast city centre | £40,000-£45,000 | Full-time permanent MCS Group is working with an established professional services organisation to recruit an IT Service Delivery Manager. This is a hands‐on role combining leadership of a small service desk with technical … support, service improvement and technology projects. Reporting directly to the IT Director, you will lead a service desk team and coach colleagues, help resolve complex issues and ensure users across office and remote locations receive an effective, approachable IT service. The role Lead the IT Service Desk ...

Home Office Digital is seeking a Senior Service Manager for the Cyber Security Operations Centre. You will liaise with internal and external stakeholders, manage service delivery and supplier performance, and drive continual service improvements within a large government environment. The role requires strong ITSM experience ...

Aztec Group is seeking an Associate in Enterprise Applications to support Ivanti Service Manager, manage incidents, service requests and data, and assist with broader ITSM tasks. You will work under supervision to maintain platform stability and contribute to improvements across the Enterprise Applications portfolio. The role ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Recruitment’s client, a Public Sector organisation in Edinburgh/Glasgow, is seeking a Senior IT Service Manager to drive the Oracle Cloud support capability on a hybrid/remote basis, initial 12-month contract, rate c.£600-650/day inside IR35. You will oversee … multi-sourced service delivery model, ensure robust SLAs and governance, and lead continual service improvement while aligning with ITIL practices. #J-18808-Ljbffr ...

Howden in London is seeking an IT Infrastructure EUC & Collaboration Service Manager to own end-to-end quality, availability and user experience of EUC and collaboration services delivered through outsourced providers. You will lead governance, service transition, and performance reviews across global teams, ensuring security, resilience … continuous improvement, while partnering with Service Desk, Security, Architecture and delivery partners. #J-18808-Ljbffr ...

Location: London - Hybrid Office attendance: Mondays and Thursdays in London, plus one day per month in Chelmsford, Essex Eurobase is looking for an experienced Service Delivery Manager to take ownership of service delivery for a key client using our Synergy2 enterprise (re)insurance platform. This … highly client facing role where you’ll act as the primary service contact, building strong relationships, managing expectations and ensuring service commitments are met. You’ll work closely with internal technical teams and third party providers, coordinating resources, managing escalations and driving service improvements. This ...

operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Service Delivery Manager (SC Cleared) Location: UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance: SC Cleared … their work well, prioritise it sensibly, and represent it credibly to stakeholders. This is not a passive coordination role. You are accountable for the service running well, for incidents being handled at the right pace and to the right standard, and for the pipeline of change being planned, resourced ...

Client Services Manager Overview Company Name NEC Software Solutions UK Job Role Client Services Manager Qualifications Not specified Category I Job Type Full Time Location Remote, UK, England, United Kingdom (Hybrid) Pay & benefits What you'll get Need to be located for easy commute to both … Service (DBS) check may also be required. NECSWS is an equal opportunities employer, welcoming applications from all communities. The role The Client Services Manager has responsibility for Service setup and transition to Service operation, followed by the day-to-day management and delivery of contracted ...

Client Services Manager Overview Company Name NEC Software Solutions UK Job Role Client Services Manager Qualifications Not specified Category I Job Type Full Time Location Remote, UK, England, United Kingdom (Hybrid) Pay & benefits What you'll get Need to be located for easy commute to both … Service (DBS) check may also be required. NECSWS is an equal opportunities employer, welcoming applications from all communities. The role The Client Services Manager has responsibility for Service setup and transition to Service operation, followed by the day-to-day management and delivery of contracted ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will ...

display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Service Delivery/Project Manager Rate - £400 PD Education - Degree Calibre Qualifications - ITIL and a Project Delivery Qualification Industry - FS Location - Leeds, City Centre Work Hours - 37.5 Hours PW THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE … APPLY PERMANENTLY. As part of an ever expanding technical function this client have identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT Service provision as well as delivering, at a 'hands on' level, IT programmes ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

Description Are you passionate about technology governance, service resilience and bringing clarity to complex IT environments? Do you enjoy building frameworks, improving documentation and ensuring technology services are secure, well-managed and fit for purpose? If yes, our IT Service Continuity Manager position might … you. Find where you belong! Your Purpose At Travelodge, our mission is to be the UK’s favourite hotel for value. As our IT Service Continuity Manager, you will help ensure our technology services are well-governed, documented and resilient by building frameworks, mapping dependencies and leading ...

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireService Design Manager About the Role As a Service Transition Consultant in our UK Service Transition Team no two days will be the same! You’ll partner with our project teams to ensure new and changing services land … point of go-live to being actively involved much earlier, embedded in the design phase, hands‐on with the processes and tools that underpin Service Operations, and consulting engineering teams on how to build for reliability from the outset. You’ll also get the opportunity to shape the future ...