Service Delivery Manager
- Hiring Organisation
- Version 1
- Location
- Belfast, UK
- Employment Type
- Full-time
foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job DescriptionRole OverviewAs a Service Delivery Manager, you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers … wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & ResponsibilitiesService Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. Financial Management: Oversee invoicing and financial ...