76 to 100 of 115 Remote Service Manager Jobs

Rightmove is hiring an IT Service Delivery Manager in London. You will lead the IT Helpdesk and Service Analysts, ensure SLAs are met, and champion service-quality improvements. Align delivery with business goals and monitor KPIs to drive continuous enhancements. You will report … Head of IT Service and Operations and work in a hybrid setup, requiring occasional travel to Milton Keynes. Your focus will be on delivering exceptional internal IT support and meaningful process improvements. #J-18808-Ljbffr ...

Hybrid working, minimum 3 days in office per week. We will be moving from Bracknell to Maidenhead towards the end of the year. As Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will … develop and sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also manage budgets and P&L for your assigned accounts. You will be responsible for ensuring retention of existing business and explore ...

Manchester Digital in Salford is seeking a Lead Transition Service Manager to ensure new or changed IT services are designed with operability in mind, meeting availability, reliability and performance targets. You will liaise with senior management and cross‐functional teams, define service transition standards, and coach ...

which drives competitive advantage and transformative growth for our customers. KX operates across North America, Europe, and Asia Pacific. Role Overview: We are hiring Service Delivery Managers at various experience levels, from mid-level professionals to senior experts. In this role, you will oversee the delivery of technical support … Enterprise, or KDB+/q, is highly beneficial and will be prioritized in candidate selection. Key Responsibilities: Own and manage the end-to-end service delivery process for enterprise customers. Ensure SLAs, KPIs, and customer expectations are met or exceeded. Act as the primary escalation point for service ...

Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex ...

creative and innovative? Are you customer and solution oriented? Are you prepared to re-think Information Management services? A vacancy for a Service Delivery Manager, UK - National Messaging has arisen within Airbus Defence and Space in Stevenage or Portsmouth to join our Digital team. We deliver … support processes that include incident, problem, change, configuration, and event management with a proven user-centric approach to business operation You will ensure that service agreements with the provider are observed and concluded. You will analyse service KPIs (Key Performance Indicators) and user feedback to propose and implement ...

Eurobase is seeking an experienced Service Delivery Manager to own service delivery for a key client using our Synergy2 platform. This is a highly client-facing role in which you will act as the primary service contact, building relationships, managing expectations and ensuring commitments … with hybrid working and occasional travel. You will work closely with internal technical teams and third party providers, allocate resources, manage escalations and drive service #J-18808-Ljbffr ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good working … configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams and suppliers, monitor service performance, lead high-priority incident activity and drive ...

Your new company You will be working with a major organisation on a complex SAP service environment, taking responsibility for the effective delivery and management of SAP application and integration services.The landscape includes SAP ECC, SAP APO, SAP BW and SAP PI, and the role requires a good working … configuration or development expertise. Your new role As SAP Delivery Manager, you will oversee the delivery of SAP services, ensuring contractual requirements, service levels and operational expectations are met.You will coordinate technical delivery teams and suppliers, monitor service performance, lead high-priority incident activity and drive ...

Recruit are seeking an experience Facilities Service Delivery Manager to take responsibility for the oversight and management of reactive facilities requirements across a multi-site international portfolio. This is not a traditional site-based Facilities Manager position. The role is focused on the back-office … occasionally, ensuring that they are successfully delivered. This is a newly created role offering considerable autonomy and the opportunity to take ownership of facilities service delivery across a varied international portfolio. The position would particularly suit an experienced facilities professional who understands the practical delivery of FM services ...

exciting opportunity for internal candidates to progress within a growing and high performing part of Softcat's business, as a Tech Tower Service Delivery Manager. As you will know, the SD Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. … different department, we encourage all our employees to develop and grow with us. What you'll be doing As a Tech Tower Service Delivery Manager, you will be the first point of contact for customer, partner and internal queries relating to our Managed Services, with an alignment ...

hiring multiple Service Delivery Manager roles across Belfast, London, Dublin and Toronto. You will oversee enterprise customer service delivery, ensuring SLA/KPI adherence and timely resolutions while collaborating with support, engineering and product teams. Prior experience with KX products such as KX Insights or KDB+ …/q is valued. The position follows a hybrid work model with opportunities to mentor teams and influence service strategy. #J-18808-Ljbffr ...

Columbus UK is seeking a Senior Service Delivery Manager to own a portfolio of strategic customers, forging trusted relationships and shaping roadmaps. You will blend excellent service delivery with a commercial perspective to uncover growth opportunities and maximize value across our Microsoft Dynamics 365 and broader ...

Global Cardiff is seeking an Associate Manager- IT Service Delivery to lead a team of IT professionals ensuring first and second-line support across a broad set of technologies. You will oversee ticketing, policy adherence, and cross-functional collaboration to maintain service levels for HID users ...

Group is seeking an IT Service Delivery Manager to unite our businesses, technical teams and external suppliers to deliver reliable IT services across the organisation. You will drive service performance, oversee major incidents, manage governance and maintain strong relationships with stakeholders, ensuring colleagues have the support ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton with ...

Columbus UK is seeking a Senior Service Delivery Manager to own a portfolio of strategic customers, balancing strong relationships with business outcomes. You will shape roadmaps, navigate challenges, and drive value across Dynamics 365 and broader technology offerings. The role is home-based with travel to client ...

Solirius Reply part of the Reply Group is seeking a Service Desk Manager to lead a mature, remote-enabled support function for 400+ analysts. You will orchestrate triage, incident resolution, and escalation to Cloud/Software Engineering teams, while fine-tuning Jira workflows to optimize performance. With … 5+ years in leadership and active UK SC clearance, you will drive continuous service improvements, maintain high customer satisfaction, and align operations with complex client needs in a #J-18808-Ljbffr ...

Solirius Reply, part of the Reply Group, is seeking an experienced Service Desk Manager to oversee a mature, high-velocity support operation serving 400+ end-users across analytics and IT teams. The role demands strong leadership, advanced Jira expertise, and a proven ability to drive incident resolution ...

Business: Global Media Supply Chain & Operations Reports to: Global Head of Media Supply Chain & Operations Overall Purpose of the Role The Product and Service Assurance Manager is responsible for the product and operational health of Fremantle's Media Supply Chain. Focusing on the MAM and related integration … incidents, releases, testing and acceptance, backlog prioritisation and lifecycle, dependency and decommissioning decisions. Act as the central point of coordination and escalation for significant service incidents, ensuring issues are triaged, progressed and communicated through to resolution. Coordinate release planning, testing and go‐live activity across multiple vendors and internal ...

tomorrow – shaping a safer future, for all of us. Role Description This role supports the delivery and operation of the Air Sector Cyber Security Service, helping to manage projects from initiation through to transition into business-as-usual operations. Working closely with the Head of Cyber Services and Operations … will coordinate cyber service implementation activities, manage project governance, reporting, stakeholder engagement and budget tracking, and support the successful delivery of Air Cyber strategy objectives. You will help define and deliver complex cyber projects, monitor performance and business benefits, drive continuous service improvement, and ensure services are delivered ...

ideal for someone with a background in Account Management, Customer Success, or Business Development. Someone who is passionate about building relationships and driving service adoption. This role will be based in our London office in a hybrid capacity. About the Team Our team sits at the intersection of Product … Sales, and Service Delivery. We focus on delivering service experiences that help customers unlock the full value of Zoom’s platform. We collaborate globally to develop, position, and scale support and managed service offerings across diverse markets. We work closely with customers, channel partners, and cross-functional ...

workforce of tomorrow.YOUR ROLEIn this role, you will lead the design and delivery of complex HR Functions and Digital Transformation programmes that improve service delivery, enhance employee experience, and enable the adoption of new technologies, processes, and ways of working. Working with senior business, HR, shared services, and technology … stakeholders, you will shape transformation strategies spanning operating models, service delivery, organisational change, workforce transition, and technology-enabled transformation, translating strategic priorities into measurable outcomes and sustainable value.You will bring deep expertise in people transformation, adoption leadership, stakeholder engagement, and programme delivery. Acting as a senior trusted advisor ...

Reports to: Head of Client Services Hours of work: Full time Language: English (Required) The role We are looking for a Senior Client Services Manager to join our growing Client Services team. Our mission is to keep mission‐critical IT systems resilient and available for our customers … senior stakeholders to shape long‐term resilience strategies. This role is critical to ensuring we deliver on that promise. As a Senior Client Services Manager, you will own and grow key client relationships, ensuring our services deliver measurable value, identifying opportunities to strengthen resilience and driving long‐term ...

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