IT Service Desk Team Lead
- Hiring Organisation
- EA First
- Location
- Cambridge, Cambridgeshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
seeking an IT Service Desk Team Lead to join a well-established and forward-thinking organisation, leading a small but highly capable Service Desk team that provides critical support across a global business. This is an excellent opportunity for someone who enjoys balancing hands-on technical support with people … management skills. A customer-focused mindset with a commitment to delivering outstanding user support. The ability to balance operational delivery with service improvement and strategic thinking. Experience working with ITSM tools and service management best practices. Salary up to £50,000. Permanent, full-time position. Flexible rotating shifts ...