Head of Customer Success
- Hiring Organisation
- Jobleads-UK
- Location
- United Kingdom
strategy, TAM input, and clear expansion/renewal ownership. Mid‐tier accounts need a lighter but still intentional motion. Lower‐touch customers need leverage: webinars, templates, office hours, lifecycle education, better docs, and product‐led guidance. We need someone who can build that system. Someone who can make … quality and consistency of top‐account strategy across the managed segment Build enablement loops so recurring customer questions and growth problems become playbooks, templates, webinars, docs, macros, customer education, or product feedback Partner with Sales to tighten renewal/expansion ownership and make sure account strategy is commercially useful Partner ...