Period
to 16 July 2019

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 71 55 78
Rank change year-on-year -16 +23 -16
Permanent jobs citing Service Management 49 83 23
As % of all permanent IT jobs advertised in Basingstoke 3.19% 5.09% 2.10%
As % of the Processes & Methodologies category 3.41% 5.61% 2.42%
Number of salaries quoted 35 59 19
Basingstoke median annual salary £42,500 £65,000 £40,000
Median salary % change year-on-year -34.62% +62.50% +15.94%
10th Percentile £25,200 £42,500 £35,250
90th Percentile £67,000 £71,250 £59,750
Hampshire median annual salary £50,000 £44,500 £40,000
% change year-on-year +12.36% +11.25% -23.81%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 1,437 1,479 952
As % of all permanent IT jobs advertised in Basingstoke 93.43% 90.63% 87.10%
Number of salaries quoted 1,130 1,164 830
Basingstoke median annual salary £47,500 £50,000 £42,500
Median salary % change year-on-year -5.00% +17.65% +6.25%
10th Percentile £31,250 £33,825 £28,000
90th Percentile £73,750 £72,500 £67,500
Hampshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

Service Management
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Service Management in Basingstoke over the 6 months to 16 July 2019.

Salary histogram for Service Management in Basingstoke

For the 6 months to 16 July 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region with a requirement for Service Management.

1 37 (75.51%) ITIL
2 17 (34.69%) Windows
3 14 (28.57%) DevOps
3 14 (28.57%) Windows Server
4 13 (26.53%) Microsoft
5 12 (24.49%) Service Delivery
5 12 (24.49%) SolarWinds
6 11 (22.45%) Security Cleared
6 11 (22.45%) ITIL V3
6 11 (22.45%) ServiceNow
6 11 (22.45%) VMware
7 10 (20.41%) ITSM
7 10 (20.41%) IT Strategy
8 9 (18.37%) Deployment Automation
8 9 (18.37%) VMware Infrastructure
9 8 (16.33%) IT Governance
9 8 (16.33%) Project Planning
9 8 (16.33%) JIRA
9 8 (16.33%) Firewall
9 8 (16.33%) Dynatrace
9 8 (16.33%) Planning and Forecasting
9 8 (16.33%) SDLC
10 7 (14.29%) Project Management
10 7 (14.29%) Stakeholder Management
10 7 (14.29%) SLA
10 7 (14.29%) PRINCE2
10 7 (14.29%) SQL
10 7 (14.29%) QA
10 7 (14.29%) Degree
11 6 (12.24%) SC Cleared

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.16%) IIS
1 4 (8.16%) SharePoint
1 4 (8.16%) SharePoint Server
Applications
1 2 (4.08%) Microsoft Office
Business Applications
1 2 (4.08%) Sparx Enterprise Architect
Cloud Services
1 3 (6.12%) Microsoft Azure
2 2 (4.08%) Office 365
3 1 (2.04%) Cloud Computing
3 1 (2.04%) IaaS
3 1 (2.04%) SaaS
Communications & Networking
1 8 (16.33%) Firewall
2 4 (8.16%) SAN
2 4 (8.16%) SSL
3 1 (2.04%) Cisco IOS
3 1 (2.04%) DHCP
3 1 (2.04%) DNS
3 1 (2.04%) TCP/IP
3 1 (2.04%) VPN
Database & Business Intelligence
1 4 (8.16%) SQL Server
2 3 (6.12%) Oracle Database
2 3 (6.12%) Oracle Database 10g
2 3 (6.12%) PostgreSQL
2 3 (6.12%) SQL Server 2008
3 1 (2.04%) SQL Server 2012
Development Applications
1 8 (16.33%) JIRA
General
1 4 (8.16%) Legal
1 4 (8.16%) Telecoms
2 2 (4.08%) Billing
2 2 (4.08%) Military
Job Titles
1 8 (16.33%) 2nd Line Engineer
2 6 (12.24%) 2nd Line Network Engineer
2 6 (12.24%) Architect
2 6 (12.24%) Network Engineer
3 4 (8.16%) Integration Specialist
3 4 (8.16%) Support Engineer
3 4 (8.16%) Technical Specialist
4 3 (6.12%) 3rd Line Engineer
4 3 (6.12%) 3rd Line Infrastructure Engineer
4 3 (6.12%) Incident Manager
4 3 (6.12%) Infrastructure Engineer
4 3 (6.12%) Infrastructure Support
4 3 (6.12%) Service Architect
5 2 (4.08%) 2nd Line Support
5 2 (4.08%) 2nd Line Support Engineer
5 2 (4.08%) 3rd Line Infrastructure Support
5 2 (4.08%) 3rd Line Support Engineer
5 2 (4.08%) Infrastructure Support Engineer
5 2 (4.08%) Major Incident Manager
5 2 (4.08%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (8.16%) Web Services
1 4 (8.16%) Web Services Management
1 4 (8.16%) XML
1 4 (8.16%) XML Messaging
2 1 (2.04%) .NET
Miscellaneous
1 4 (8.16%) Analytical Skills
2 2 (4.08%) Self-Motivation
3 1 (2.04%) CMDB
3 1 (2.04%) Data Centre
3 1 (2.04%) Management Information System
Operating Systems
1 17 (34.69%) Windows
2 14 (28.57%) Windows Server
3 6 (12.24%) Linux
4 4 (8.16%) Windows Server 2008
5 2 (4.08%) Windows 10
5 2 (4.08%) Windows Server 2012
Processes & Methodologies
1 37 (75.51%) ITIL
2 14 (28.57%) DevOps
3 12 (24.49%) Service Delivery
4 11 (22.45%) ITIL V3
5 10 (20.41%) IT Strategy
5 10 (20.41%) ITSM
6 9 (18.37%) Deployment Automation
7 8 (16.33%) IT Governance
7 8 (16.33%) Planning and Forecasting
7 8 (16.33%) Project Planning
7 8 (16.33%) SDLC
8 7 (14.29%) PRINCE2
8 7 (14.29%) Project Management
8 7 (14.29%) Stakeholder Management
9 6 (12.24%) Change Management
9 6 (12.24%) Problem-Solving
10 5 (10.20%) Capacity Management
10 5 (10.20%) Defect Management
10 5 (10.20%) Line Management
11 4 (8.16%) Customer Requirements
Programming Languages
1 7 (14.29%) SQL
2 3 (6.12%) Java
3 1 (2.04%) C#
3 1 (2.04%) PowerShell
Qualifications
1 11 (22.45%) Security Cleared
2 7 (14.29%) Degree
3 6 (12.24%) SC Cleared
4 3 (6.12%) HNC
4 3 (6.12%) HND
4 3 (6.12%) ITIL Certification
5 2 (4.08%) DV Cleared
6 1 (2.04%) ISTQB
6 1 (2.04%) MCSA
6 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 7 (14.29%) QA
1 7 (14.29%) SLA
System Software
1 9 (18.37%) VMware Infrastructure
2 4 (8.16%) Active Directory
2 4 (8.16%) Virtual Servers
2 4 (8.16%) VMware ESXi
3 3 (6.12%) Virtual Machines
4 2 (4.08%) XenApp
Systems Management
1 5 (10.20%) SCCM
2 4 (8.16%) vCenter Server
3 3 (6.12%) CA Spectrum
3 3 (6.12%) Netcool
4 2 (4.08%) SCOM
5 1 (2.04%) HP ALM
5 1 (2.04%) HP Quality Center
5 1 (2.04%) Microsoft Intune
Vendors
1 13 (26.53%) Microsoft
2 12 (24.49%) SolarWinds
3 11 (22.45%) ServiceNow
3 11 (22.45%) VMware
4 8 (16.33%) Dynatrace
5 6 (12.24%) CA
6 5 (10.20%) Cisco
7 4 (8.16%) HP
7 4 (8.16%) Oracle
8 3 (6.12%) Cadence
8 3 (6.12%) Citrix
8 3 (6.12%) Lumension
8 3 (6.12%) NetApp
8 3 (6.12%) Remedy
9 2 (4.08%) EMC
9 2 (4.08%) Fujitsu
9 2 (4.08%) Sparx
10 1 (2.04%) Atlassian
10 1 (2.04%) Dell
10 1 (2.04%) Motorola