Period
to 18 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 55 80 66
Rank change year-on-year +25 -14 +1
Permanent jobs citing Service Management 90 22 35
As % of all permanent IT jobs advertised in Basingstoke 5.49% 1.99% 3.36%
As % of the Processes & Methodologies category 6.04% 2.26% 3.79%
Number of salaries quoted 65 18 20
Basingstoke median annual salary £65,000 £40,000 £34,500
Median salary % change year-on-year +62.50% +15.94% -45.67%
10th Percentile £42,500 £34,750 £29,625
90th Percentile £71,250 £49,300 £40,375
Hampshire median annual salary £45,000 £40,000 £50,000
% change year-on-year +12.50% -20.00% +5.26%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 1,490 973 924
As % of all permanent IT jobs advertised in Basingstoke 90.85% 87.97% 88.68%
Number of salaries quoted 1,160 865 803
Basingstoke median annual salary £50,000 £42,500 £37,500
Median salary % change year-on-year +17.65% +13.33% -16.67%
10th Percentile £32,500 £28,000 £26,250
90th Percentile £71,250 £67,500 £58,750
Hampshire median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -5.88%

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

Service Management
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Service Management in Basingstoke over the 6 months to 18 August 2018.

Salary histogram for Service Management in Basingstoke

For the 6 months to 18 August 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region with a requirement for Service Management.

1 50 (55.56%) ITIL
2 43 (47.78%) ITIL V3
3 40 (44.44%) Degree
4 34 (37.78%) Service Delivery
5 33 (36.67%) ITSM
5 33 (36.67%) ServiceNow
6 28 (31.11%) Problem-Solving
6 28 (31.11%) Stakeholder Management
7 27 (30.00%) Problem Management
7 27 (30.00%) Continuous Improvement
8 26 (28.89%) Asset Management
9 23 (25.56%) Analytical Skills
10 22 (24.44%) Microsoft
11 21 (23.33%) Incident Management
12 20 (22.22%) Trend Analysis
13 18 (20.00%) Process Improvement
13 18 (20.00%) Performance Management
13 18 (20.00%) Quality Management
13 18 (20.00%) Benchmarking
13 18 (20.00%) Dynatrace
14 13 (14.44%) Change Management
14 13 (14.44%) VMware
14 13 (14.44%) Windows
15 12 (13.33%) Oracle
15 12 (13.33%) SLA
15 12 (13.33%) VMware Infrastructure
15 12 (13.33%) Microsoft Azure
15 12 (13.33%) IaaS
16 11 (12.22%) Microsoft Office
17 10 (11.11%) Proactive Management

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.67%) SharePoint
2 4 (4.44%) JBoss
2 4 (4.44%) SharePoint Server
2 4 (4.44%) WebLogic
3 1 (1.11%) IIS
3 1 (1.11%) K2 blackpearl
3 1 (1.11%) MS Exchange
Applications
1 11 (12.22%) Microsoft Office
2 6 (6.67%) Microsoft Excel
3 4 (4.44%) Microsoft Project
Business Applications
1 1 (1.11%) Dynamics CRM
Cloud Services
1 12 (13.33%) IaaS
1 12 (13.33%) Microsoft Azure
2 8 (8.89%) SaaS
3 4 (4.44%) Amazon AWS
4 1 (1.11%) Mimecast
Communications & Networking
1 5 (5.56%) SAN
2 1 (1.11%) LAN
2 1 (1.11%) WAN
2 1 (1.11%) Wi-Fi
2 1 (1.11%) WLAN
Database & Business Intelligence
1 5 (5.56%) SQL Server
2 3 (3.33%) SQL Server 2008
3 1 (1.11%) SQL Server 2012
Development Applications
1 5 (5.56%) JIRA
General
1 4 (4.44%) Finance
2 3 (3.33%) Legal
3 2 (2.22%) Telecoms
4 1 (1.11%) Automotive
Job Titles
1 46 (51.11%) IT Manager
2 24 (26.67%) Service Manager
3 21 (23.33%) Continuous Improvement Manager
4 12 (13.33%) Incident Manager
4 12 (13.33%) Major Incident Manager
5 11 (12.22%) Delivery Manager
5 11 (12.22%) Incident and Problem Manager
5 11 (12.22%) IT Services Manager
5 11 (12.22%) Problem Manager
6 10 (11.11%) Operations Manager
6 10 (11.11%) Service Operations Manager
7 9 (10.00%) Analyst
8 8 (8.89%) Software Asset Manager
8 8 (8.89%) Software Manager
9 7 (7.78%) Service Transition Manager
9 7 (7.78%) Services Delivery Manager
9 7 (7.78%) Transition Manager
10 6 (6.67%) Capacity Analyst
10 6 (6.67%) IT Services Delivery Manager
11 4 (4.44%) Implementation Manager
Libraries, Frameworks & Software Standards
1 4 (4.44%) Middleware
2 2 (2.22%) Web Services
3 1 (1.11%) .NET
3 1 (1.11%) Web Services Management
Miscellaneous
1 23 (25.56%) Analytical Skills
2 9 (10.00%) CMDB
3 7 (7.78%) Management Information System
4 3 (3.33%) Enterprise Software
4 3 (3.33%) Fat Client
4 3 (3.33%) Thin Client
Operating Systems
1 13 (14.44%) Windows
2 9 (10.00%) Windows Server
3 5 (5.56%) Windows Server 2012
4 4 (4.44%) Linux
4 4 (4.44%) Red Hat Enterprise Linux
4 4 (4.44%) Solaris
4 4 (4.44%) Unix
5 1 (1.11%) Windows Server 2008
Processes & Methodologies
1 50 (55.56%) ITIL
2 43 (47.78%) ITIL V3
3 34 (37.78%) Service Delivery
4 33 (36.67%) ITSM
5 28 (31.11%) Problem-Solving
5 28 (31.11%) Stakeholder Management
6 27 (30.00%) Continuous Improvement
6 27 (30.00%) Problem Management
7 26 (28.89%) Asset Management
8 21 (23.33%) Incident Management
9 20 (22.22%) Trend Analysis
10 18 (20.00%) Benchmarking
10 18 (20.00%) Performance Management
10 18 (20.00%) Process Improvement
10 18 (20.00%) Quality Management
11 13 (14.44%) Change Management
12 10 (11.11%) Proactive Management
13 8 (8.89%) Software Asset Management
13 8 (8.89%) Software License Management
13 8 (8.89%) Virtual Environments
Programming Languages
1 5 (5.56%) SQL
2 1 (1.11%) C#
2 1 (1.11%) Java
Qualifications
1 40 (44.44%) Degree
2 8 (8.89%) Security Cleared
3 6 (6.67%) SC Cleared
4 4 (4.44%) DV Cleared
5 1 (1.11%) A+ Certification
5 1 (1.11%) CompTIA Security+
5 1 (1.11%) MCSA
5 1 (1.11%) Microsoft Certification
5 1 (1.11%) Network+ Certification
5 1 (1.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (13.33%) SLA
2 1 (1.11%) GDPR
System Software
1 12 (13.33%) VMware Infrastructure
2 3 (3.33%) VMware ESXi
3 1 (1.11%) Active Directory
3 1 (1.11%) Hyper-V
Systems Management
1 4 (4.44%) EMC NetWorker
1 4 (4.44%) SCCM
2 3 (3.33%) vCenter Server
3 1 (1.11%) Microsoft Data Protection Manager
3 1 (1.11%) SCDPM
3 1 (1.11%) SCOM
3 1 (1.11%) Systems Management Server (SMS)
Vendors
1 33 (36.67%) ServiceNow
2 22 (24.44%) Microsoft
3 18 (20.00%) Dynatrace
4 13 (14.44%) VMware
5 12 (13.33%) Oracle
6 8 (8.89%) Atlassian
6 8 (8.89%) Snow
7 5 (5.56%) TOWER Software
8 4 (4.44%) HP
9 3 (3.33%) EMC
9 3 (3.33%) Lumension
9 3 (3.33%) SAP
10 2 (2.22%) Cisco
10 2 (2.22%) SolarWinds
11 1 (1.11%) iManage
11 1 (1.11%) Openreach
11 1 (1.11%) Virgin Media