Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 85 95 59
Rank change year-on-year +10 -36 -22
Permanent jobs citing Service Management 16 10 27
As % of all permanent IT jobs advertised in Basingstoke 1.40% 0.97% 3.17%
As % of the Processes & Methodologies category 1.66% 1.12% 3.53%
Number of salaries quoted 9 6 15
Basingstoke median annual salary £40,000 £37,500 £43,400
Median salary % change year-on-year +6.67% -13.59% +0.93%
10th Percentile £39,250 £27,313 £27,150
90th Percentile £41,050 £44,375 £70,250
Hampshire median annual salary £39,750 £44,000 £37,500
% change year-on-year -9.66% +17.33% -12.79%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 965 889 765
As % of all permanent IT jobs advertised in Basingstoke 84.50% 85.98% 89.68%
Number of salaries quoted 873 801 598
Basingstoke median annual salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11% +8.43%
10th Percentile £32,500 £26,250 £26,573
90th Percentile £69,000 £62,250 £62,500
Hampshire median annual salary £42,500 £41,500 £42,500
% change year-on-year +2.41% -2.35% +2.41%

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

For the 6 months to 24 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region with a requirement for Service Management.

1 13 (81.25%) Service Delivery
2 11 (68.75%) ITIL
3 8 (50.00%) ITSM
3 8 (50.00%) ITIL V2
3 8 (50.00%) Mentoring
3 8 (50.00%) Service Delivery Management
4 4 (25.00%) Microsoft
5 3 (18.75%) NetApp
5 3 (18.75%) Project Management
5 3 (18.75%) Security Cleared
6 2 (12.50%) Windows Server 2008
6 2 (12.50%) Disaster Recovery
6 2 (12.50%) DV Cleared
6 2 (12.50%) VMware ESXi
6 2 (12.50%) Windows Server
6 2 (12.50%) vCenter Server
6 2 (12.50%) SAN
6 2 (12.50%) Windows
7 1 (6.25%) Microsoft Excel
7 1 (6.25%) MS Visio
7 1 (6.25%) Broadband
7 1 (6.25%) ISO 9001
7 1 (6.25%) SLA
7 1 (6.25%) Citrix
7 1 (6.25%) PRINCE2
7 1 (6.25%) Microsoft Office
7 1 (6.25%) Configuration Management
7 1 (6.25%) Quality Management
7 1 (6.25%) Management Information System
7 1 (6.25%) Risk Management

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) Microsoft Excel
1 1 (6.25%) Microsoft Office
1 1 (6.25%) Microsoft PowerPoint
1 1 (6.25%) MS Visio
Communications & Networking
1 2 (12.50%) SAN
2 1 (6.25%) 4G
2 1 (6.25%) Broadband
General
1 1 (6.25%) Telecoms
Job Titles
1 11 (68.75%) Delivery Manager
1 11 (68.75%) Service Manager
1 11 (68.75%) Services Delivery Manager
2 7 (43.75%) ITIL Manager
2 7 (43.75%) ITIL Service Delivery Manager
2 7 (43.75%) ITIL Service Manager
3 3 (18.75%) Service Desk Manager
4 2 (12.50%) 2nd Line Support
5 1 (6.25%) Analyst
5 1 (6.25%) Deputy Project Manager
5 1 (6.25%) Head of IT
5 1 (6.25%) Head of IT Operations
5 1 (6.25%) Head of Operations
5 1 (6.25%) Project Manager
5 1 (6.25%) Quality Analyst
5 1 (6.25%) Telecoms Manager
5 1 (6.25%) Telecoms Project Manager
Miscellaneous
1 1 (6.25%) CMDB
1 1 (6.25%) Management Information System
Operating Systems
1 2 (12.50%) Windows
1 2 (12.50%) Windows Server
1 2 (12.50%) Windows Server 2008
Processes & Methodologies
1 13 (81.25%) Service Delivery
2 11 (68.75%) ITIL
3 8 (50.00%) ITIL V2
3 8 (50.00%) ITSM
3 8 (50.00%) Mentoring
3 8 (50.00%) Service Delivery Management
4 3 (18.75%) Project Management
5 2 (12.50%) Disaster Recovery
6 1 (6.25%) Change Management
6 1 (6.25%) Configuration Management
6 1 (6.25%) High Availability
6 1 (6.25%) Line Management
6 1 (6.25%) Operational Acceptance Criteria
6 1 (6.25%) PRINCE2
6 1 (6.25%) Proactive Monitoring
6 1 (6.25%) Programme Delivery
6 1 (6.25%) Quality Management
6 1 (6.25%) Risk Management
6 1 (6.25%) SEO
Qualifications
1 3 (18.75%) Security Cleared
2 2 (12.50%) DV Cleared
3 1 (6.25%) SC Cleared
Quality Assurance & Compliance
1 1 (6.25%) ISO 9001
1 1 (6.25%) SLA
System Software
1 2 (12.50%) VMware ESXi
2 1 (6.25%) XenApp
Systems Management
1 2 (12.50%) vCenter Server
Vendors
1 4 (25.00%) Microsoft
2 3 (18.75%) NetApp
3 1 (6.25%) Citrix
3 1 (6.25%) VMware