Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 53 92 99
Rank change year-on-year +39 +7 -35
Permanent jobs citing Service Management 94 15 12
As % of all permanent IT jobs advertised in Basingstoke 5.55% 1.30% 1.17%
As % of the Processes & Methodologies category 6.08% 1.49% 1.31%
Number of salaries quoted 70 9 7
Basingstoke median annual salary £65,000 £40,000 £37,500
Median salary % change year-on-year +62.50% +6.67% -13.59%
10th Percentile £41,325 £39,250 £29,100
90th Percentile £67,875 £41,050 £44,250
Hampshire median annual salary £45,000 £40,000 £44,000
% change year-on-year +12.50% -9.09% +17.33%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 1,545 1,008 913
As % of all permanent IT jobs advertised in Basingstoke 91.20% 87.35% 88.64%
Number of salaries quoted 1,170 910 825
Basingstoke median annual salary £50,000 £45,000 £40,000
Median salary % change year-on-year +11.11% +12.50% -10.11%
10th Percentile £30,625 £32,500 £26,250
90th Percentile £72,500 £68,775 £60,850
Hampshire median annual salary £45,000 £42,500 £41,000
% change year-on-year +5.88% +3.66% -3.53%

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

Service Management
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Service Management in Basingstoke over the 6 months to 17 November 2018.

Salary histogram for Service Management in Basingstoke

For the 6 months to 17 November 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region with a requirement for Service Management.

1 48 (51.06%) ITSM
2 44 (46.81%) ITIL
3 42 (44.68%) Service Delivery
4 41 (43.62%) ServiceNow
5 36 (38.30%) Asset Management
5 36 (38.30%) Continuous Improvement
6 35 (37.23%) Stakeholder Management
7 33 (35.11%) ITIL V3
8 31 (32.98%) Performance Management
8 31 (32.98%) Quality Management
9 30 (31.91%) Degree
10 28 (29.79%) Process Improvement
10 28 (29.79%) Dynatrace
11 27 (28.72%) Benchmarking
12 22 (23.40%) Problem-Solving
13 21 (22.34%) Analytical Skills
14 20 (21.28%) Problem Management
15 19 (20.21%) Microsoft
16 16 (17.02%) Incident Management
17 15 (15.96%) Trend Analysis
18 14 (14.89%) Change Management
19 13 (13.83%) Microsoft Azure
20 12 (12.77%) CMDB
21 10 (10.64%) Windows
22 9 (9.57%) Microsoft Office
22 9 (9.57%) Configuration Management
22 9 (9.57%) Validation
22 9 (9.57%) Capacity Management
22 9 (9.57%) Capacity Planning
23 8 (8.51%) Proactive Management

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.38%) BizTalk Server
2 4 (4.26%) SharePoint
3 2 (2.13%) Confluence
3 2 (2.13%) JBoss
3 2 (2.13%) Tomcat
3 2 (2.13%) WebLogic
4 1 (1.06%) SharePoint Server
Applications
1 9 (9.57%) Microsoft Office
2 6 (6.38%) Microsoft Excel
3 2 (2.13%) Microsoft Project
Cloud Services
1 13 (13.83%) Microsoft Azure
2 7 (7.45%) IaaS
3 6 (6.38%) Cloud Computing
4 5 (5.32%) SaaS
5 2 (2.13%) Amazon AWS
5 2 (2.13%) Office 365
Communications & Networking
1 2 (2.13%) LAN
1 2 (2.13%) SAN
1 2 (2.13%) WAN
1 2 (2.13%) Wi-Fi
1 2 (2.13%) WLAN
Database & Business Intelligence
1 3 (3.19%) SQL Server
2 1 (1.06%) SQL Server 2008
Development Applications
1 2 (2.13%) JIRA
1 2 (2.13%) Maven
1 2 (2.13%) Visual Studio
1 2 (2.13%) Visual Studio Team System
General
1 5 (5.32%) Finance
2 3 (3.19%) Legal
3 1 (1.06%) Telecoms
Job Titles
1 48 (51.06%) IT Manager
2 32 (34.04%) Continuous Improvement Manager
3 16 (17.02%) Service Manager
4 14 (14.89%) Analyst
5 9 (9.57%) Capacity Analyst
6 8 (8.51%) Incident Manager
6 8 (8.51%) Major Incident Manager
6 8 (8.51%) Operations Manager
6 8 (8.51%) Service Operations Manager
7 7 (7.45%) Delivery Manager
7 7 (7.45%) Incident and Problem Manager
7 7 (7.45%) Problem Manager
8 6 (6.38%) Applications Engineer
8 6 (6.38%) Applications Support
8 6 (6.38%) Applications Support Engineer
8 6 (6.38%) Java Engineer
8 6 (6.38%) Support Engineer
9 5 (5.32%) Services Delivery Manager
9 5 (5.32%) Software Asset Manager
9 5 (5.32%) Software Manager
Libraries, Frameworks & Software Standards
1 6 (6.38%) .NET
2 2 (2.13%) Apache CXF
2 2 (2.13%) Middleware
2 2 (2.13%) RESTful
2 2 (2.13%) SOAP
2 2 (2.13%) WCF
Miscellaneous
1 21 (22.34%) Analytical Skills
2 12 (12.77%) CMDB
3 4 (4.26%) Management Information System
4 3 (3.19%) Enterprise Software
5 2 (2.13%) Clustering
Operating Systems
1 10 (10.64%) Windows
2 6 (6.38%) Windows Server
3 2 (2.13%) Linux
3 2 (2.13%) Red Hat Enterprise Linux
3 2 (2.13%) Solaris
3 2 (2.13%) Unix
Processes & Methodologies
1 48 (51.06%) ITSM
2 44 (46.81%) ITIL
3 42 (44.68%) Service Delivery
4 36 (38.30%) Asset Management
4 36 (38.30%) Continuous Improvement
5 35 (37.23%) Stakeholder Management
6 33 (35.11%) ITIL V3
7 31 (32.98%) Performance Management
7 31 (32.98%) Quality Management
8 28 (29.79%) Process Improvement
9 27 (28.72%) Benchmarking
10 22 (23.40%) Problem-Solving
11 20 (21.28%) Problem Management
12 16 (17.02%) Incident Management
13 15 (15.96%) Trend Analysis
14 14 (14.89%) Change Management
15 9 (9.57%) Capacity Management
15 9 (9.57%) Capacity Planning
15 9 (9.57%) Configuration Management
15 9 (9.57%) Validation
Programming Languages
1 6 (6.38%) C#
1 6 (6.38%) Java
1 6 (6.38%) PowerShell
2 2 (2.13%) SQL
Qualifications
1 30 (31.91%) Degree
2 7 (7.45%) SC Cleared
2 7 (7.45%) Security Cleared
3 6 (6.38%) ITIL Certification
4 2 (2.13%) DV Cleared
4 2 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (7.45%) SLA
2 1 (1.06%) GDPR
2 1 (1.06%) QA
System Software
1 7 (7.45%) VMware Infrastructure
2 6 (6.38%) Active Directory
Systems Management
1 2 (2.13%) EMC NetWorker
1 2 (2.13%) Failover Clustering
1 2 (2.13%) SCOM
2 1 (1.06%) Systems Management Server (SMS)
Vendors
1 41 (43.62%) ServiceNow
2 28 (29.79%) Dynatrace
3 19 (20.21%) Microsoft
4 7 (7.45%) Oracle
4 7 (7.45%) VMware
5 5 (5.32%) Atlassian
5 5 (5.32%) Snow
6 3 (3.19%) SAP
7 2 (2.13%) TOWER Software
8 1 (1.06%) Cisco
8 1 (1.06%) HP
8 1 (1.06%) Lumension
8 1 (1.06%) Openreach
8 1 (1.06%) SolarWinds
8 1 (1.06%) Virgin Media