Period
to 16 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 65 100 84
Rank change year-on-year +35 -16 -25
Permanent jobs citing Service Management 56 8 16
As % of all permanent IT jobs advertised in Basingstoke 3.79% 0.69% 1.63%
As % of the Processes & Methodologies category 4.10% 0.79% 1.90%
Number of salaries quoted 41 2 16
Basingstoke median annual salary £55,000 £40,000 £37,500
Median salary % change year-on-year +37.50% +6.67% -25.00%
10th Percentile £30,000 £40,000 £21,250
90th Percentile £67,500 £40,000 £42,625
Hampshire median annual salary £40,000 £37,550 £38,400
% change year-on-year +6.52% -2.21% +1.05%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 1,365 1,015 843
As % of all permanent IT jobs advertised in Basingstoke 92.29% 87.20% 86.11%
Number of salaries quoted 1,072 909 756
Basingstoke median annual salary £47,500 £45,000 £40,000
Median salary % change year-on-year +5.56% +12.50% -11.11%
10th Percentile £28,500 £32,500 £26,250
90th Percentile £72,500 £70,000 £62,500
Hampshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

Service Management
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Service Management in Basingstoke over the 6 months to 16 January 2019.

Salary histogram for Service Management in Basingstoke

For the 6 months to 16 January 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region with a requirement for Service Management.

1 31 (55.36%) ITIL
2 29 (51.79%) ITSM
3 26 (46.43%) Service Delivery
4 22 (39.29%) ServiceNow
5 21 (37.50%) Continuous Improvement
6 20 (35.71%) Quality Management
6 20 (35.71%) Stakeholder Management
6 20 (35.71%) Asset Management
6 20 (35.71%) Performance Management
7 17 (30.36%) Process Improvement
7 17 (30.36%) Dynatrace
8 16 (28.57%) Degree
8 16 (28.57%) Benchmarking
9 14 (25.00%) Microsoft
9 14 (25.00%) ITIL V3
10 13 (23.21%) Change Management
11 12 (21.43%) ITIL Certification
11 12 (21.43%) C#
11 12 (21.43%) Java
11 12 (21.43%) .NET
11 12 (21.43%) PowerShell
11 12 (21.43%) Cloud Computing
11 12 (21.43%) Microsoft Azure
12 11 (19.64%) Problem Management
12 11 (19.64%) BizTalk Server
13 10 (17.86%) Incident Management
13 10 (17.86%) Problem-Solving
14 9 (16.07%) Analytical Skills
14 9 (16.07%) Trend Analysis
15 6 (10.71%) Windows

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (19.64%) BizTalk Server
2 2 (3.57%) Confluence
2 2 (3.57%) SharePoint
2 2 (3.57%) Tomcat
Applications
1 4 (7.14%) Microsoft Office
Cloud Services
1 12 (21.43%) Cloud Computing
1 12 (21.43%) Microsoft Azure
2 2 (3.57%) Office 365
Communications & Networking
1 2 (3.57%) SAN
2 1 (1.79%) LAN
2 1 (1.79%) WAN
2 1 (1.79%) Wi-Fi
2 1 (1.79%) WLAN
Database & Business Intelligence
1 2 (3.57%) SQL Server
Development Applications
1 2 (3.57%) Maven
1 2 (3.57%) Visual Studio
1 2 (3.57%) Visual Studio Team System
General
1 1 (1.79%) Finance
Job Titles
1 22 (39.29%) IT Manager
2 20 (35.71%) Continuous Improvement Manager
3 12 (21.43%) Applications Support
3 12 (21.43%) Support Engineer
4 11 (19.64%) Applications Engineer
4 11 (19.64%) Applications Support Engineer
4 11 (19.64%) Java Engineer
5 10 (17.86%) Microsoft Engineer
6 8 (14.29%) Analyst
7 6 (10.71%) Incident and Problem Manager
7 6 (10.71%) Incident Manager
7 6 (10.71%) Major Incident Manager
7 6 (10.71%) Problem Manager
8 4 (7.14%) Architect
8 4 (7.14%) Capacity Analyst
8 4 (7.14%) Configuration Analyst
8 4 (7.14%) IT Analyst
8 4 (7.14%) Service Architect
8 4 (7.14%) Service Manager
9 3 (5.36%) Operations Manager
Libraries, Frameworks & Software Standards
1 12 (21.43%) .NET
2 2 (3.57%) Apache CXF
2 2 (3.57%) RESTful
2 2 (3.57%) SOAP
2 2 (3.57%) WCF
Miscellaneous
1 9 (16.07%) Analytical Skills
2 4 (7.14%) CMDB
3 2 (3.57%) Clustering
4 1 (1.79%) Self-Motivation
Operating Systems
1 6 (10.71%) Windows
2 5 (8.93%) Windows Server
3 1 (1.79%) Windows Server 2008
Processes & Methodologies
1 31 (55.36%) ITIL
2 29 (51.79%) ITSM
3 26 (46.43%) Service Delivery
4 21 (37.50%) Continuous Improvement
5 20 (35.71%) Asset Management
5 20 (35.71%) Performance Management
5 20 (35.71%) Quality Management
5 20 (35.71%) Stakeholder Management
6 17 (30.36%) Process Improvement
7 16 (28.57%) Benchmarking
8 14 (25.00%) ITIL V3
9 13 (23.21%) Change Management
10 11 (19.64%) Problem Management
11 10 (17.86%) Incident Management
11 10 (17.86%) Problem-Solving
12 9 (16.07%) Trend Analysis
13 4 (7.14%) Capacity Management
13 4 (7.14%) Capacity Planning
13 4 (7.14%) Co-Creation
13 4 (7.14%) Presales
Programming Languages
1 12 (21.43%) C#
1 12 (21.43%) Java
1 12 (21.43%) PowerShell
Qualifications
1 16 (28.57%) Degree
2 12 (21.43%) ITIL Certification
3 6 (10.71%) SC Cleared
3 6 (10.71%) Security Cleared
4 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.79%) QA
1 1 (1.79%) SLA
System Software
1 5 (8.93%) Active Directory
2 1 (1.79%) VMware ESXi
2 1 (1.79%) VMware Infrastructure
2 1 (1.79%) XenApp
Systems Management
1 3 (5.36%) SCOM
2 2 (3.57%) Failover Clustering
3 1 (1.79%) SCCM
3 1 (1.79%) vCenter Server
Vendors
1 22 (39.29%) ServiceNow
2 17 (30.36%) Dynatrace
3 14 (25.00%) Microsoft
4 2 (3.57%) VMware
5 1 (1.79%) Citrix