Period
to 23 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Basingstoke with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Basingstoke
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 79 75 47
Rank change year-on-year -4 -28 +27
Permanent jobs citing Service Management 45 24 52
As % of all permanent IT jobs advertised in Basingstoke 3.06% 2.36% 5.08%
As % of the Processes & Methodologies category 3.47% 2.81% 5.71%
Number of salaries quoted 23 23 32
Basingstoke median annual salary £65,000 £37,500 £37,500
Median salary % change year-on-year +73.33% - -31.82%
10th Percentile £42,500 £22,600 £30,750
90th Percentile £73,500 £58,750 £57,500
Hampshire median annual salary £42,500 £40,000 £50,000
% change year-on-year +6.25% -20.00% +4.17%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Basingstoke with a requirement for process or methodology skills.

All Process and Methodology Skills
Basingstoke
Permanent vacancies with a requirement for process or methodology skills 1,298 854 910
As % of all permanent IT jobs advertised in Basingstoke 88.36% 84.06% 88.87%
Number of salaries quoted 1,066 741 784
Basingstoke median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - -5.56%
10th Percentile £33,750 £26,250 £27,500
90th Percentile £71,250 £63,750 £62,500
Hampshire median annual salary £42,500 £42,500 £42,500

Service Management
Job Vacancy Trend in Basingstoke

Job postings citing Service Management as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Service Management in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Basingstoke.

Salary trend for Service Management in Basingstoke

Service Management
Salary Histogram in Basingstoke

The salary distribution of IT jobs citing Service Management in Basingstoke over the 6 months to 23 May 2018.

Salary histogram for Service Management in Basingstoke

For the 6 months to 23 May 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Basingstoke region with a requirement for Service Management.

1 28 (62.22%) ITIL
2 20 (44.44%) Service Delivery
2 20 (44.44%) ITIL V3
3 17 (37.78%) Degree
4 15 (33.33%) Microsoft
5 14 (31.11%) ServiceNow
6 13 (28.89%) ITSM
7 11 (24.44%) Asset Management
7 11 (24.44%) Continuous Improvement
7 11 (24.44%) Problem Management
8 10 (22.22%) Stakeholder Management
9 9 (20.00%) VMware
9 9 (20.00%) Problem-Solving
10 8 (17.78%) Analytical Skills
10 8 (17.78%) Windows
10 8 (17.78%) VMware Infrastructure
11 7 (15.56%) Incident Management
11 7 (15.56%) Security Cleared
11 7 (15.56%) Microsoft Azure
11 7 (15.56%) IaaS
11 7 (15.56%) Oracle
11 7 (15.56%) SLA
11 7 (15.56%) Windows Server
12 6 (13.33%) Change Management
12 6 (13.33%) Quality Management
12 6 (13.33%) Microsoft Office
12 6 (13.33%) Trend Analysis
12 6 (13.33%) Performance Management
13 5 (11.11%) SC Cleared
13 5 (11.11%) Atlassian

Service Management
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) SharePoint
2 4 (8.89%) SharePoint Server
3 2 (4.44%) JBoss
3 2 (4.44%) WebLogic
4 1 (2.22%) IIS
4 1 (2.22%) K2 blackpearl
4 1 (2.22%) MS Exchange
Applications
1 6 (13.33%) Microsoft Office
2 2 (4.44%) Microsoft Project
Business Applications
1 1 (2.22%) Dynamics CRM
Cloud Services
1 7 (15.56%) IaaS
1 7 (15.56%) Microsoft Azure
2 5 (11.11%) SaaS
3 2 (4.44%) Amazon AWS
4 1 (2.22%) Mimecast
Communications & Networking
1 4 (8.89%) SAN
Database & Business Intelligence
1 5 (11.11%) SQL Server
2 3 (6.67%) SQL Server 2008
3 1 (2.22%) SQL Server 2012
Development Applications
1 3 (6.67%) JIRA
General
1 2 (4.44%) Telecoms
2 1 (2.22%) Automotive
Job Titles
1 21 (46.67%) IT Manager
2 13 (28.89%) Service Manager
3 7 (15.56%) Continuous Improvement Manager
3 7 (15.56%) Delivery Manager
3 7 (15.56%) IT Services Manager
4 5 (11.11%) Incident Manager
4 5 (11.11%) Major Incident Manager
4 5 (11.11%) Service Transition Manager
4 5 (11.11%) Services Delivery Manager
4 5 (11.11%) Software Asset Manager
4 5 (11.11%) Software Manager
4 5 (11.11%) Transition Manager
5 4 (8.89%) Analyst
5 4 (8.89%) Incident and Problem Manager
5 4 (8.89%) IT Services Delivery Manager
5 4 (8.89%) Problem Manager
6 3 (6.67%) Capacity Analyst
6 3 (6.67%) Head of Operations
6 3 (6.67%) Operations Manager
6 3 (6.67%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 2 (4.44%) Middleware
1 2 (4.44%) Web Services
2 1 (2.22%) .NET
2 1 (2.22%) Web Services Management
Miscellaneous
1 8 (17.78%) Analytical Skills
2 3 (6.67%) CMDB
2 3 (6.67%) Fat Client
2 3 (6.67%) Management Information System
2 3 (6.67%) Thin Client
Operating Systems
1 8 (17.78%) Windows
2 7 (15.56%) Windows Server
3 5 (11.11%) Windows Server 2012
4 2 (4.44%) Linux
4 2 (4.44%) Red Hat Enterprise Linux
4 2 (4.44%) Solaris
4 2 (4.44%) Unix
5 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 28 (62.22%) ITIL
2 20 (44.44%) ITIL V3
2 20 (44.44%) Service Delivery
3 13 (28.89%) ITSM
4 11 (24.44%) Asset Management
4 11 (24.44%) Continuous Improvement
4 11 (24.44%) Problem Management
5 10 (22.22%) Stakeholder Management
6 9 (20.00%) Problem-Solving
7 7 (15.56%) Incident Management
8 6 (13.33%) Change Management
8 6 (13.33%) Performance Management
8 6 (13.33%) Quality Management
8 6 (13.33%) Trend Analysis
9 5 (11.11%) B2B
9 5 (11.11%) Configuration Management
9 5 (11.11%) Software Asset Management
9 5 (11.11%) Software License Management
9 5 (11.11%) Software Licensing
9 5 (11.11%) Virtual Environments
Programming Languages
1 3 (6.67%) SQL
2 1 (2.22%) C#
2 1 (2.22%) Java
Qualifications
1 17 (37.78%) Degree
2 7 (15.56%) Security Cleared
3 5 (11.11%) SC Cleared
4 3 (6.67%) DV Cleared
5 1 (2.22%) A+ Certification
5 1 (2.22%) CompTIA Security+
5 1 (2.22%) MCSA
5 1 (2.22%) Microsoft Certification
5 1 (2.22%) Network+ Certification
Quality Assurance & Compliance
1 7 (15.56%) SLA
System Software
1 8 (17.78%) VMware Infrastructure
2 3 (6.67%) VMware ESXi
3 1 (2.22%) Hyper-V
Systems Management
1 4 (8.89%) SCCM
2 3 (6.67%) vCenter Server
3 2 (4.44%) EMC NetWorker
4 1 (2.22%) Microsoft Data Protection Manager
4 1 (2.22%) SCDPM
4 1 (2.22%) SCOM
Vendors
1 15 (33.33%) Microsoft
2 14 (31.11%) ServiceNow
3 9 (20.00%) VMware
4 7 (15.56%) Oracle
5 5 (11.11%) Atlassian
5 5 (11.11%) Snow
6 4 (8.89%) Dynatrace
6 4 (8.89%) HP
7 3 (6.67%) EMC
7 3 (6.67%) Lumension
7 3 (6.67%) TOWER Software
8 1 (2.22%) Cisco
8 1 (2.22%) iManage
8 1 (2.22%) Openreach
8 1 (2.22%) SolarWinds
8 1 (2.22%) Virgin Media