Customer-Centricity Jobs in Berkshire

Customer-Centric
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 25 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 May 2024
Same period 2023 Same period 2022
Rank 133 120 116
Rank change year-on-year -13 -4 +43
Permanent jobs citing Customer-Centricity 32 74 74
As % of all permanent jobs advertised in Berkshire 1.02% 2.41% 2.13%
As % of the Processes & Methodologies category 1.20% 2.52% 2.32%
Number of salaries quoted 10 39 33
10th Percentile - - £26,500
25th Percentile £26,500 £28,000 £42,750
Median annual salary (50th Percentile) £36,000 £40,000 £50,000
Median % change year-on-year -10.00% -20.00% +19.05%
75th Percentile - - £82,500
90th Percentile £55,525 £81,750 -
South East median annual salary £42,500 £62,500 £61,500
% change year-on-year -32.00% +1.63% +36.67%

All Process and Methodology Skills
Berkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,674 2,934 3,192
As % of all permanent jobs advertised in Berkshire 85.00% 95.51% 91.72%
Number of salaries quoted 1,796 1,590 1,931
10th Percentile £30,000 £32,000 £32,500
25th Percentile £38,603 £42,500 £45,000
Median annual salary (50th Percentile) £53,131 £60,000 £58,000
Median % change year-on-year -11.45% +3.45% +5.45%
75th Percentile £70,250 £75,000 £72,500
90th Percentile £85,000 £95,000 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer-Centricity
Job Vacancy Trend in Berkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Berkshire.

Salary trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer-Centricity in Berkshire over the 6 months to 25 May 2024.

Salary histogram for Customer-Centricity in Berkshire

Customer-Centricity
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 25 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +18 15 £52,500 -34.38% 8
Maidenhead -7 4 £27,000 -32.50%
Slough +28 1 - - 1
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (12.50%) Adobe Captivate
1 4 (12.50%) Microsoft PowerPoint
Business Applications
1 1 (3.13%) Dynamics CRM
Cloud Services
1 15 (46.88%) Power Platform
2 5 (15.63%) Azure
3 4 (12.50%) Microsoft 365
4 1 (3.13%) SaaS
Communications & Networking
1 4 (12.50%) DHCP
1 4 (12.50%) DNS
1 4 (12.50%) VPN
2 1 (3.13%) SSH
2 1 (3.13%) Telnet
Database & Business Intelligence
1 15 (46.88%) Power BI
2 1 (3.13%) Data Mining
General
1 20 (62.50%) Telecoms
2 19 (59.38%) Analytical Skills
3 18 (56.25%) Marketing
4 14 (43.75%) Brand Awareness
4 14 (43.75%) Social Skills
5 7 (21.88%) Publishing
6 4 (12.50%) Finance
7 3 (9.38%) Presentation Skills
8 2 (6.25%) Inclusion and Diversity
8 2 (6.25%) Influencing Skills
8 2 (6.25%) Legal
8 2 (6.25%) Retail
9 1 (3.13%) Electronics
9 1 (3.13%) Manufacturing
9 1 (3.13%) Public Sector
Job Titles
1 14 (43.75%) Customer Experience Manager
2 4 (12.50%) Designer
2 4 (12.50%) Instructional Designer
2 4 (12.50%) Lead
2 4 (12.50%) Support Engineer
3 2 (6.25%) Analyst
4 1 (3.13%) Customer Analyst
4 1 (3.13%) Data Analyst
4 1 (3.13%) Data Centre Technician
4 1 (3.13%) Delivery Manager
4 1 (3.13%) Head of Development
4 1 (3.13%) Head of Product Development
4 1 (3.13%) Marketing Analyst
4 1 (3.13%) Marketing Data Analyst
4 1 (3.13%) Marketing Manager
4 1 (3.13%) Pricing Analyst
4 1 (3.13%) Project Analyst
4 1 (3.13%) Project Manager
4 1 (3.13%) Service Delivery Manager
4 1 (3.13%) Service Manager
Miscellaneous
1 15 (46.88%) Product Ownership
2 4 (12.50%) Driving Licence
2 4 (12.50%) e-Learning
3 2 (6.25%) Renewable Energy
4 1 (3.13%) Data Centre
4 1 (3.13%) Management Information System
4 1 (3.13%) PMI
Operating Systems
1 1 (3.13%) Linux
Processes & Methodologies
1 19 (59.38%) Project Management
2 17 (53.13%) Agile
3 16 (50.00%) Continuous Improvement
3 16 (50.00%) CRM
3 16 (50.00%) Customer Experience
3 16 (50.00%) Customer Journey Map
3 16 (50.00%) Journey Map
3 16 (50.00%) Marketing Strategy
4 15 (46.88%) B2B
4 15 (46.88%) Digital Marketing
4 15 (46.88%) Objectives and Key Results
5 14 (43.75%) A/B Testing
5 14 (43.75%) Backlog Prioritisation
5 14 (43.75%) Data Interpretation
5 14 (43.75%) Email Marketing
5 14 (43.75%) Order to Cash
5 14 (43.75%) Performance Metrics
5 14 (43.75%) Prototyping
5 14 (43.75%) Usability Testing
5 14 (43.75%) Wireframes
Programming Languages
1 14 (43.75%) C
Qualifications
1 20 (62.50%) Degree
2 4 (12.50%) Azure Certification
2 4 (12.50%) ITIL Foundation Certificate
2 4 (12.50%) Microsoft Certification
3 1 (3.13%) APMP
3 1 (3.13%) ITIL Certification
3 1 (3.13%) PgMP
3 1 (3.13%) PMI Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 2 (6.25%) QA
Vendors
1 9 (28.13%) Microsoft
2 4 (12.50%) Adobe
3 2 (6.25%) SAP
4 1 (3.13%) Oracle