Service Desk Manager Jobs in Berkshire

Service Desk Manager
South East > Berkshire

The median Service Desk Manager salary in Berkshire is £37,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 106 - 184
Rank change year-on-year - - -8
Permanent jobs requiring a Service Desk Manager 14 0 3
As % of all permanent jobs advertised in Berkshire 0.87% - 0.096%
As % of the Job Titles category 1.10% - 0.10%
Number of salaries quoted 10 0 3
10th Percentile - - -
25th Percentile £35,000 - £45,077
Median annual salary (50th Percentile) £37,500 - £46,581
Median % change year-on-year - - -18.99%
75th Percentile £42,500 - £48,084
90th Percentile £47,500 - -
South East median annual salary £55,000 £62,500 £50,000
% change year-on-year -12.00% +25.00% +11.11%

All Permanent IT Job Vacancies
Berkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 1,272 2,937 2,879
% of permanent jobs with a recognized job title 78.62% 95.45% 92.42%
Number of salaries quoted 578 2,089 1,635
10th Percentile £30,000 £30,000 £31,250
25th Percentile £39,000 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £52,500 £57,500
Median % change year-on-year +14.29% -8.70% -
75th Percentile £77,500 £70,000 £75,000
90th Percentile £88,750 £83,750 £92,500
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Service Desk Manager
Job Vacancy Trend in Berkshire

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Desk Manager in Berkshire

Service Desk Manager
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Service Desk Manager in Berkshire.

Salary trend for Service Desk Manager in Berkshire

Service Desk Manager
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Berkshire region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bracknell - 6 £45,000 - 1
Maidenhead - 3 £35,000 - 2
Service Desk Manager
South East

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 11 May 2025, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Service Desk Manager in the job title.

1 10 (71.43%) Service Delivery
2 8 (57.14%) ITSM
3 6 (42.86%) Incident Management
3 6 (42.86%) Social Skills
3 6 (42.86%) Customer Service
4 4 (28.57%) Microsoft 365
4 4 (28.57%) Line Management
4 4 (28.57%) Mentoring
4 4 (28.57%) Coaching
4 4 (28.57%) Problem-Solving
4 4 (28.57%) CCTV
4 4 (28.57%) VLAN
4 4 (28.57%) ISO/IEC 27001
4 4 (28.57%) Problem Management
4 4 (28.57%) Mac OS
4 4 (28.57%) Azure
4 4 (28.57%) Finance
4 4 (28.57%) Windows
4 4 (28.57%) VoIP
4 4 (28.57%) Microsoft
4 4 (28.57%) Active Directory
5 2 (14.29%) Cisco
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) Network Security
5 2 (14.29%) Value Proposition
5 2 (14.29%) Tech Ops
5 2 (14.29%) Major Incident Management
5 2 (14.29%) Performance Metrics
5 2 (14.29%) Collaborative Working
5 2 (14.29%) ServiceNow

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (28.57%) Azure
1 4 (28.57%) Microsoft 365
Communications & Networking
1 4 (28.57%) VLAN
1 4 (28.57%) VoIP
2 2 (14.29%) Network Security
General
1 6 (42.86%) Social Skills
2 4 (28.57%) Finance
Miscellaneous
1 4 (28.57%) CCTV
2 2 (14.29%) Onboarding
Operating Systems
1 4 (28.57%) Mac OS
1 4 (28.57%) Windows
Processes & Methodologies
1 10 (71.43%) Service Delivery
2 8 (57.14%) ITSM
3 6 (42.86%) Customer Service
3 6 (42.86%) Incident Management
4 4 (28.57%) Coaching
4 4 (28.57%) Line Management
4 4 (28.57%) Mentoring
4 4 (28.57%) Problem Management
4 4 (28.57%) Problem-Solving
5 2 (14.29%) Collaborative Working
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) Customer Experience
5 2 (14.29%) ITIL
5 2 (14.29%) Major Incident Management
5 2 (14.29%) Performance Metrics
5 2 (14.29%) Tech Ops
5 2 (14.29%) Value Proposition
Quality Assurance & Compliance
1 4 (28.57%) ISO/IEC 27001
System Software
1 4 (28.57%) Active Directory
Vendors
1 4 (28.57%) Microsoft
2 2 (14.29%) Cisco
2 2 (14.29%) ServiceNow