Period
to 19 October 2019

The table below provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 19 October 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
South East > Berkshire
6 months to
19 Oct 2019
Same period 2018 Same period 2017
Rank 160 108 213
Rank change year-on-year -52 +105 +43
Permanent jobs citing ServiceNow 73 171 44
As % of all permanent IT jobs advertised in Berkshire 1.31% 2.70% 0.72%
As % of the Vendors category 3.18% 5.55% 1.56%
Number of salaries quoted 59 74 28
Berkshire median annual salary £50,000 £47,500 £51,250
Median salary % change year-on-year +5.26% -7.32% -6.82%
10th Percentile £37,000 £29,150 £40,000
90th Percentile £70,000 £60,000 £72,500
South East median annual salary £45,000 £55,000 £47,500
% change year-on-year -18.18% +15.79% +5.56%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Berkshire.

All Vendors
Berkshire
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,294 3,083 2,828
As % of all permanent IT jobs advertised in Berkshire 41.27% 48.64% 46.12%
Number of salaries quoted 1,694 2,360 2,169
Berkshire median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - -
10th Percentile £31,000 £28,250 £27,000
90th Percentile £80,000 £75,000 £71,250
South East median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in Berkshire

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for ServiceNow in Berkshire

ServiceNow
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in Berkshire.

Salary trend for ServiceNow in Berkshire

ServiceNow
Salary Histogram in Berkshire

The salary distribution of IT jobs citing ServiceNow in Berkshire over the 6 months to 19 October 2019.

Salary histogram for ServiceNow in Berkshire

ServiceNow
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Berkshire region over the 6 months to 19 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +23 31 £70,000 +3.70% 2
Bracknell - 31 £45,000 -
Wokingham +6 9 - -
Newbury - 2 £30,750 - 2
ServiceNow
South East

For the 6 months to 19 October 2019, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for ServiceNow.

1 44 (60.27%) Service Management
2 40 (54.79%) ITIL
3 38 (52.05%) Retail
4 33 (45.21%) SQL
5 26 (35.62%) Java
6 22 (30.14%) Change Management
7 21 (28.77%) Problem-Solving
8 19 (26.03%) EPoS
8 19 (26.03%) Azure
9 18 (24.66%) VMware
9 18 (24.66%) vCenter Server
10 17 (23.29%) CRM
11 16 (21.92%) AppDynamics
11 16 (21.92%) ITSM
11 16 (21.92%) Analytics
12 15 (20.55%) Workflow
13 14 (19.18%) Oracle Workflow
13 14 (19.18%) Oracle
13 14 (19.18%) PowerShell
13 14 (19.18%) vCloud
13 14 (19.18%) AWS
13 14 (19.18%) Private Cloud
13 14 (19.18%) Public Cloud
14 11 (15.07%) VSAM
14 11 (15.07%) Unit Testing
14 11 (15.07%) Continuous Improvement
14 11 (15.07%) DB2
14 11 (15.07%) COBOL
14 11 (15.07%) CICS
14 11 (15.07%) JCL

ServiceNow
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (19.18%) Oracle Workflow
2 11 (15.07%) CICS
3 2 (2.74%) IIS
4 1 (1.37%) Confluence
Business Applications
1 4 (5.48%) Cisco SocialMiner
2 1 (1.37%) Salesforce.com CRM
Cloud Services
1 19 (26.03%) Azure
2 14 (19.18%) AWS
3 5 (6.85%) IaaS
3 5 (6.85%) PaaS
4 1 (1.37%) Salesforce Service Cloud
Communications & Networking
1 4 (5.48%) BGP
1 4 (5.48%) Cisco ICM
1 4 (5.48%) Cisco Nexus
1 4 (5.48%) DHCP
1 4 (5.48%) DMVPN
1 4 (5.48%) DNS
1 4 (5.48%) DSLAM
1 4 (5.48%) EIGRP
1 4 (5.48%) Firewall
1 4 (5.48%) GPON
1 4 (5.48%) LAN
1 4 (5.48%) MPLS
1 4 (5.48%) MRTG
1 4 (5.48%) Network Security
1 4 (5.48%) OSPF
1 4 (5.48%) SSH
1 4 (5.48%) VPN
1 4 (5.48%) VRRP
1 4 (5.48%) WAN
1 4 (5.48%) Wireless
Database & Business Intelligence
1 11 (15.07%) DB2
2 5 (6.85%) Azure SQL Database
3 4 (5.48%) MySQL
4 1 (1.37%) Oracle Reports
Development Applications
1 4 (5.48%) VSS/SourceSafe
2 1 (1.37%) JIRA
General
1 38 (52.05%) Retail
2 1 (1.37%) Finance
2 1 (1.37%) Local Government
Job Titles
1 28 (38.36%) Developer
2 22 (30.14%) Analyst
3 21 (28.77%) Support Analyst
4 17 (23.29%) ServiceNow Developer
5 16 (21.92%) Software Analyst
5 16 (21.92%) Software Support Analyst
6 13 (17.81%) IT Analyst
7 12 (16.44%) IT Support
7 12 (16.44%) IT Support Analyst
8 11 (15.07%) COBOL Developer
9 10 (13.70%) EPoS Support Analyst
9 10 (13.70%) Systems Analyst
9 10 (13.70%) Systems Support
9 10 (13.70%) Systems Support Analyst
10 5 (6.85%) Azure Engineer
11 4 (5.48%) Network Engineer
11 4 (5.48%) Network Security Engineer
11 4 (5.48%) Security Engineer
11 4 (5.48%) Service Desk Team Leader
11 4 (5.48%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (1.37%) XML
Miscellaneous
1 19 (26.03%) EPoS
2 14 (19.18%) Private Cloud
2 14 (19.18%) Public Cloud
3 11 (15.07%) Mainframe
3 11 (15.07%) VSAM
4 9 (12.33%) CMDB
5 8 (10.96%) FMCG
6 4 (5.48%) Algorithms
6 4 (5.48%) Analytical Skills
6 4 (5.48%) Data Centre
6 4 (5.48%) IVR
7 1 (1.37%) EFT
7 1 (1.37%) Self-Motivation
Operating Systems
1 11 (15.07%) MVS
2 7 (9.59%) Windows
3 5 (6.85%) Linux
4 4 (5.48%) CentOS
4 4 (5.48%) Unix
Processes & Methodologies
1 44 (60.27%) Service Management
2 40 (54.79%) ITIL
3 22 (30.14%) Change Management
4 21 (28.77%) Problem-Solving
5 17 (23.29%) CRM
6 16 (21.92%) Analytics
6 16 (21.92%) ITSM
7 15 (20.55%) Workflow
8 11 (15.07%) Continuous Improvement
8 11 (15.07%) Unit Testing
9 9 (12.33%) Customer-Centricity
9 9 (12.33%) Design Thinking
9 9 (12.33%) Kanban
9 9 (12.33%) Lean Software Development
9 9 (12.33%) Problem Management
9 9 (12.33%) Project Delivery
9 9 (12.33%) SDLC
9 9 (12.33%) Software Delivery
9 9 (12.33%) Task Automation
9 9 (12.33%) Waterfall
Programming Languages
1 33 (45.21%) SQL
2 26 (35.62%) Java
3 14 (19.18%) PowerShell
4 11 (15.07%) COBOL
4 11 (15.07%) JCL
Qualifications
1 4 (5.48%) Degree
2 1 (1.37%) A+ Certification
2 1 (1.37%) MCP
2 1 (1.37%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.48%) SLA
System Software
1 14 (19.18%) vCloud
2 4 (5.48%) iptables
2 4 (5.48%) VMware ESXi
2 4 (5.48%) VMware Infrastructure
Systems Management
1 18 (24.66%) vCenter Server
2 6 (8.22%) Tivoli
3 4 (5.48%) Cisco CUCM
3 4 (5.48%) Cisco UCCE
3 4 (5.48%) Cisco UCCX
3 4 (5.48%) vMotion
Vendors
1 18 (24.66%) VMware
2 16 (21.92%) AppDynamics
3 14 (19.18%) Oracle
4 6 (8.22%) IBM
5 4 (5.48%) Cisco
5 4 (5.48%) F5
5 4 (5.48%) Mitel
5 4 (5.48%) Palo Alto
6 2 (2.74%) SolarWinds
7 1 (1.37%) Microsoft
7 1 (1.37%) Salesforce.com