Escalation Management Job Trends in Birmingham

Escalation Management
West Midlands > Birmingham

The table below provides summary statistics and salary benchmarking for jobs advertised in Birmingham requiring Escalation Management skills. It covers permanent job vacancies from the 6 months leading up to 15 September 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Sep 2026
Same period 2025 Same period 2024
Rank 126 - -
Rank change year-on-year - - -
Permanent jobs citing Escalation Management 6 0 0
As % of all permanent jobs in Birmingham 0.17% - -
As % of the Processes & Methodologies category 0.22% - -
Number of salaries quoted 6 0 0
10th Percentile - - -
25th Percentile £41,250 - -
Median annual salary (50th Percentile) £42,500 - -
75th Percentile £43,750 - -
90th Percentile £56,875 - -
West Midlands median annual salary £42,500 - £76,250
% change year-on-year - - +17.31%

All Process & Methodology Skills
Birmingham

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 2,692 1,065 1,790
As % of all permanent jobs advertised in Birmingham 74.92% 89.50% 78.61%
Number of salaries quoted 2,037 734 1,043
10th Percentile £35,000 £31,500 £32,520
25th Percentile £45,000 £42,185 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% +4.55%
75th Percentile £78,312 £71,250 £72,500
90th Percentile £90,000 £82,500 £84,964
West Midlands median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% -

Escalation Management
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of permanent IT job postings citing Escalation Management relative to all permanent IT jobs advertised in Birmingham.

Escalation Management job vacancy trend in Birmingham

Escalation Management
Salary Trend in Birmingham

Salary distribution trend for jobs in Birmingham citing Escalation Management.

Salary distribution trend for jobs in Birmingham citing Escalation Management

Escalation Management
Salary Histogram in Birmingham

Salary distribution for jobs citing Escalation Management in Birmingham over the 6 months to 15 September 2026.

Salary histogram for Escalation Management in Birmingham

Escalation Management
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (83.33%) Microsoft 365
Job Titles
1 5 (83.33%) 2nd Line Support
1 5 (83.33%) 2nd Line Support Manager
1 5 (83.33%) Support Manager
2 1 (16.67%) Lead
Miscellaneous
1 1 (16.67%) Security Operations Centre
Operating Systems
1 5 (83.33%) Windows
1 5 (83.33%) Windows Server
Processes & Methodologies
1 5 (83.33%) Customer Experience
1 5 (83.33%) ITIL
1 5 (83.33%) Performance Management
1 5 (83.33%) Problem Management
1 5 (83.33%) Root Cause Analysis
1 5 (83.33%) Service Delivery
2 1 (16.67%) Cyber Threat Intelligence
2 1 (16.67%) Cybersecurity
2 1 (16.67%) Incident Response
2 1 (16.67%) Mentoring
2 1 (16.67%) Process Improvement
2 1 (16.67%) Security Monitoring
2 1 (16.67%) Security Operations
2 1 (16.67%) SIEM
2 1 (16.67%) Technical Leadership
2 1 (16.67%) Threat Detection
2 1 (16.67%) Threat Intelligence
Quality Assurance & Compliance
1 5 (83.33%) SLA
Vendors
1 6 (100.00%) Microsoft
2 1 (16.67%) CrowdStrike
2 1 (16.67%) Palo Alto
2 1 (16.67%) Splunk